Absolutely horrible experience! They are the epitome of laziness for a charity organization. I wanted to donate a 3-piece desk set which was absolutely gorgeous, pristine condition, and can easily go for $500 if I had the time and energy to actually sell it.The first time around, the driver said the desk looked great but brought too small of a truck. He reorganized a new pickup date a month later. So now it’s been 2 months, the next driver comes, brings the exact same truck. Then states that the desk is something they don’t accept. I find it unbelievable that one driver, the dispatcher, all at the desk is acceptable and everything will be great, then all of the sudden, it’s something they don’t accept.This was aggravating and a complete waste of time! Please avoid the laziness of this company. A charity organization should not be an inconvenience to those trying to the right thing. Shame.

I understand is for a good cause but there prices have gone to high they also need to consider the people that buy the second hand stuff do not have a lot of money and there getting stuff for free help needs to go both ways. There is cheaper stuff in offer up app

DO NOT DONATE TO THIS FOUDATION!First pick up did not happen as the driver informed us that the furniture should be assembled. Second ick up (now with everything assembled) driver says that pieces should look brand new (really?!) and also said that pieces should not be assembled (go figure). Weird enough, a minifridge that they took had a bunch of scratches (but for some reason this was not a problem). Jessica, the person that answered my call did not seem to bother with the issues related by me. If this is really Foundation, pickup service and vendors that they use should be better trained or better yet REPLACED.

No tax receipt, slip, form was left after items were picked up and I have emailed multiple times with no response.

Driver picking up donations dropped a glass item on my front porch & swept under my bushes with his foot so no one would see. My dog stepped on it twice! Called & manager Jessica was rude about it. Thank goodness my neighbors have cameras that caught it! Will never donate to them again!

This is an organization that is focused on Florida issues, yet educated on a national level. Floridians should use this organization as their resource center.