Spoke with the caseworker Dania Ferran which is my problem, and she will not let me speak to a to a manger. Garbage customer service.

Excellent Home Health Care service... been with them for 4 years & no complaints. They have excellent personnel, make you feel they care.

On 7-09-19, the HHA, Rosa Tercero used this washcloth to bathe my mother; and on 7-10-19 the same HHA did not show up to work nor call in to either the family, the day care agency, or Faith Health Care. The Case Manager, Dania Ferran had no idea that their HHA had not showed up to work until she phoned her !! Apparently their HHAs are independent contractor for whom they have no control over.