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South Dental Doral
3655 Northwest 107th Avenue Suite 103 Doral, Miami, FL 33178, United States
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Sa
Review №1

Stay away from here. Very unprofessional. If you don’t want to be treated unfairly by the staff including the dentist that goes by Dr. D’empaire, than stay away.Not only were the receptionist rude and combative and done nothing to help, the Dr. is incompetent and does not care at all about the patient.Dr. D’empaire was scheduled to extract my wisdom teeth, was able to remove the bottom two but left a root that was still in my jaw because she snapped it off the teeth and was unsuccessful on removing it. I let that slide. After suggesting for me to heal at home not doing any work for 5-7 days, I needed to partner with my jobs 3rd party medical leave company in order to get my days approved. Not only was she refusing to sign and fax any documents in to them, her staff was yelling at me that she isn’t going to do it. I finally found the dr. Phone number and contacted her. She played coy and blamed her staff that she was unaware with the situation. While going through the document we went back and forth on what needs to be placed on the form and she denied saying I needed days off after oral surgery, but changed her story when I sent her written documents of the suggested leave that she recommended in her writing. This took 2 months to do with constant back and forth. Finally submitted the form. The form was not written properly and the third party needed her to change the 7 days to just two days needed off because that was the days I missed, instead of the recommended days. The third party medical company tried calling her and her office with no response along with me directly texting the dr for that help because she said to contacted her if things needed to be changed. Finally I texted her that I will come in on Tuesday when she’s in to discuss and change things and she sent me a rude text after ignoring me that she wasn’t going to do it, and to stop texting her. I proceeded to tell her that she was being rude and unprofessional to a client that paid money to get the oral surgery done and she proceeded to state that she’s will not change the documents cause she wasn’t going to say I needed off for a month, even though I asked her to change it to 2 days off, not the original 7 days she put. Obviously she cannot read and understand the multiple voicemails the examiner sent her, my text or the form. Her comprehension in literacy baffles me since she’s a dr. After all. She threaten to call the police if I went there to resolve a needed issue. Because of this I will now loose my job. I told her I will contact my lawyers and she was condescending and responded “perfect!”. Truth be told I have all the responded text messages between her and I, recorded my conversations with her and recorded conversations with the examiner explaining how her and her staff is and what needed to be done but she refused. If I could give a negative star to this dr and this place of practice I would.Response to your review: There is no lie here, I asked you as l as the third party examiner to change it to less than 7 days. The issue here is that you barely understand 3rd grade literacy which is embarrassing. There is no lying or threatening here. It is you who are lying and threatening. Thank god for audio recordings and screenshots through text. My lawyers are drafting paperwork and you and your business will be served; be aware. Don’t play cot when it was you who are negligent and do not care about your patients but money. Also, do not lie about my tooth. You showed me my X-ray stating that it doesn’t show much in my jaw but told me you accidentally crack my tooth and could not remove the root in my jaw. So please. Don’t lie. You are a fraud and so are your entire staff.

Cr
Review №2

I have been going to South Dental at Doral location for about 10 years, will not go elsewhere for my Dental services or treatments. I have recommended my family members and friends. I wan to give a special Thanks to VICKY the office manager for alway providing the best experience and excellent customer service. Also to CLAUDIA and KIMBERLY for all their help and outstanding customer service they provide to my care and to all the Dental office staff that have put up with me and my care. Thanks to all for being friendly and professional everytime all the time even on blue dias.!! I HIGHLY RECOMMEND THEM TO EVERYONE. Looking forward for continue with my Dental care and treatment Here..!!!!!Thanks again,CRISTHIAN GREY

Ca
Review №3

Extraordinary care and professionalism. Strongly recommend!!

Ri
Review №4

This place is nothing but the best. I was welcomed with open arms by the entire staff. Dr. Mejia was incredibly diligent and precise on ensuring that my needs were met 100%. He would constantly validate his efforts to ensure I would not encounter an issue once I left the office. I felt as though he is a perfectionist which is great considering your teeth are the first thing anyone looks at when you smile. His assistant Sarah was the sweetest and most welcoming person I have ever met. Every minute of my time there was met with ensuring I felt comfortable and aware of what was going on. Vicky the office manager was also very welcoming. She would continuously give me updates on what we can do to ensure the maximum output from my insurance.

Cy
Review №5

First time at this dental office and I was very satisfied with the service and hospitality. The staff is so nice and kind! Made me feel so welcomed and accommodated all my needs. I was also very impressed with all the measures they took to ensure the safety and health of their patients as well as themselves. Will definitely be coming back for my next cleaning !

Al
Review №6

I have been going to South Dental offices for over 10 years for my regular cleaning and different treatments (root canals, crowns, fillings, implant, and orthodontia) At the beginning started going to the one in Pembroke Pines, and for the past 4 years to the one in Doral. I dont have any complains about them. Their customer services exceeded my expectations since the first time I step their office for the first time. They always try to accommodate your schedule as you need it. The entire staff is super professional and courteous. I have recommended many family members as well as coworkers and their feedback is always positive.

Di
Review №7

You are made feel at home since your first visit. Appointments are easy to make as they work around your schedule! Staff is friendly and lovely. Every procedure is worked through professionally and outstandingly. Prices are fair and affordable. I highly recommend South Dental Doral for all your dental & orthodontics needs. Looking forward to have a beautiful smile with South Dental in my new braces !

Ro
Review №8

First time and I felt like home!; definitely coming back for all my cleaning and procedures. From the beginning at the front desk you feel like home with the warming welcoming, the whole staff are very nice!, no exemptions not grumpy faces, nothing by smiles!Dr, Gonzalez is very attentive and delicate...Recommended 1000%

MO
Review №9

I have been a client for South Dental Doral since 2005, words can’t describe the level of professionalism this place provide to their patients. I highly recommend this clinic !!!!!!!!!

Jh
Review №10

Excellent services with a professional team work

Ol
Review №11

Excellent Service. I have recommended many family members as well as friends.One of the best dental offices we have visited. The staff are super friendly and make you feel like family.

Na
Review №12

Perfect service. Amazing and welcoming environment. I never come out unsatisfied.

Ro
Review №13

I called to set an appointment for cleaning. They gave me an appointment for the next day. The office and dental staff were friendly and professional. Their $40 special included x-rays, dental cleaning and exam. It was a very thorough cleaning and helpful advice on how to improve my dental hygiene. I recommend.

Ma
Review №14

South Dental Doral is by far the best experience I have ever had at a dentist office. From the front desk that go above and beyond to help. The hygienist is great. My experence with the Dr was amazing. I will recommend this office to anyone. Thank you South Dental.

Ca
Review №15

I went in for a small cavity and Dr. Gonzalez and her assistant Carlos took care of me. They were delicate and made sure to take care of me. I get all my procedures done here. Totally recommend Dr. Gonzalez.

Ka
Review №16

I’ve had a great experience in this office, front desk amazing. Very caring and welcoming, will be coming back again, highly recommend

Br
Review №17

Great service for very affordable prices. The Doctor and dental assistants were very caring and did a thorough job. I would highly recommend going here.

Ma
Review №18

Always the best service and attention from all the team. They make you feel special from the moment you walk in. Best dental clinic in South Florida.

Is
Review №19

The staff & medical team was very friendly & professional. The prices are reasonable & they are very attentive to the patients needs & knowlegable. Highly recommend them.

Ro
Review №20

Horrible place!!!! Do not recommend!!!! Waited for one hour (with appointment) had to leave... they didnt even apologized!!! Place seemed dated and horrible!!!! Avoid!!!!

KE
Review №21

WOW!! What an awesome experience! The staff is beyond amazing. If you are looking for a dentist office check out South Dental Doral!

Al
Review №22

I called for a cleaning appointment and i got one in the same day. Mr Juan was very profesional. Excellent service. I would recommend it.

fr
Review №23

Excelent customer service ! Reliable and affordable prices, a trustful place to go! You feel like home!

Ca
Review №24

Great service and staff is very friendly and knowledgeable. Greatly recommend.

CH
Review №25

Excelent SERVICES

Ra
Review №26

Amaizing customer service, I coming from Louisville Ky and I make appointment, they treat me with respect , professionalism. Very clean.

Om
Review №27

Best Dental Clinic in Doral, my son has braces for a great affordable price with a great customer service.

Sa
Review №28

Excelent service! A very good care and follow up of their patients!

Si
Review №29

This dental clinic appears to be friendly with receptionists who call you constantly to remind you for your appointment. Make sure you ask them how much their service cost before you get any exam. Or if you are lucky like me, the dentist tapped on a few of my teeth and charged me over $200 for their amazing service. So if you enjoy waiting 30-45mins for your appointment but only spending 10-15mins with a professional dental specialist and going home with a hefty bill this is the place to get your teeth checked out.

va
Review №30

Great service. Professional staff and Dr’s. Affordable prices.

Ca
Review №31

Best service in town, highly recommended

Mi
Review №32

Wow I cannot say enough great things about this office. They have taken care of me since the first time I went. Vicky the office manager and Dr. Miller got my appt. to see a periodontal Dr moved up to expedite treatment for a possible root canal. Everything has been cheaper than expected and today when I got my 2 large cavities filled they had me stay to fill 3 more on the opposite side since another customer cancelled. Thanks Dr. Jennifer! Lol Everything has been a great experience with this office from the management, the doctors, and even Jennesy at the front desk who is always smiling and helpful. So far 3 visits, 3 exams, 5 cavities filled have all together cost $170. I do have MetLife ppo but thats still pretty cheap!

De
Review №33

An excellent service, I recommend 100%!

A
Review №34

Great Customer Service.

Is
Review №35

The best experience ever!!!! Very professional!

Yo
Review №36

Bad service, they see the $ sign in the client. They only attend 1 day by moth. My son already have bracers and they want to charge as a new. The dental heath for this companies are a business.

Lo
Review №37

All personel very professional and friendly

Ri
Review №38

Carlos & Maria head asst are very nice.

Se
Review №39

The attention was spectacular, everyone was very kind to us, we had an emergency and they reassured us and provided immediate attention! Highly recommended! 🙌🏼😁

er
Review №40

Excellent attention

Li
Review №41

Absolutely amazing Doctors and Staff! I have been going to this place for like 10 years. Vicky and the girls, Dr. Arango and the rest of the doctors; all the staff are very friendly and very professional. Totally recommended. Excellent Doctors and staff! I have been going to this place for about 10 years. Vicky and the girls, Dr. Arango and all the staff are very friendly and very professional. Totally recommended.

Yu
Review №42

Super good service, super good biki and all efficient staff.

Ef
Review №43

Excellent attention and the best prices thanks vicki

Ju
Review №44

The service is wonderful, not only for the professionalism of all team members, but for their human qualities. Attention on time and always availability to make a good follow-up. Highly recommended all.

Ge
Review №45

Super recommended, very kind and professional Vicky and María Paula always ready to help you and Doctor Arango excellent patient and super professional dentist

Ma
Review №46

Never in my life had I felt on a medical appointment know my home, it was a unique experience and to recommend, very friendly staff, and professionals.

Va
Review №47

The place very nice and comfortable. Excellent attention and good quality! I will definitely return. Greetings from Peru 🇵🇪

Ma
Review №48

The work team is excellent. The manager is lovely. Super recommended, the most important thing is that in one place they have all the specialties.

Da
Review №49

They attended my uncle Miguel Carrasquero as an emergency, and I told them that everything was excellent from reception to medical attention. I highly recommend this dental clinic.

Lu
Review №50

Today I needed to be treated for an emergency because of pain, after calling several offices my friend called me and recommended South Dental Doral and I appreciate that immediate attention and warm people recommend it

Ed
Review №51

I am very grateful for the excellent service. Punctuality in the appointments. LA that dresses in pink an excellent attention.

JU
Review №52

Bad experience with these people the wait is horrible you have an appointment and they attend you two hours later the crown they owe it to me they never put it on me they put me a piece of thing ahy stuck that has dropped after a year or so it was a scam avoid this place...

We
Review №53

Excellent attention, even better dentists! 100% recommended for any dental emergency.

Os
Review №54

Super happy with the attention in this place and very happy with the jobs they do I have 3 years with them and every time I arrived I feel like family and love this place I recommend 100% is very clean and work super well

Jh
Review №55

I have been coming to South dental doral for 12 years and they have been characterized by their great service. My favorite hygienic service is Mrs. Brenda and very happy with the kind treatment of the whole team.

Ca
Review №56

After going through several dental centers and countless treatments at South Dental, I found the prompt, effective and economical solution to my dental problems. 100% professional.

Yo
Review №57

Excellent attention. The manager is very kind, she helps with any problem one has and is always available for anything. Dr Arango is an excellent dentist and person. My little daughter loves Dr. He is very patient and friendly with her. Thank you very much South Dental.

Pa
Review №58

Very good attention I have felt comfortable with their professionals!

Ca
Review №59

I love the attention, with high quality professionals and what I like the most is the human warmth, they make me feel as if I were in my country, Thank you for everything.

Se
Review №60

The best attention

Lu
Review №61

All people are friendly and professional.

HE
Review №62

Excellent service, punctuality and warmth.

Mo
Review №63

I loved the attention and very complete

DI
Review №64

The best in the care of my teeth ❤️❤️❤️❤️

Di
Review №65

Excellent :)

Information
55 Photos
65 Comments
4.8 Rating
  • Address:3655 Northwest 107th Avenue Suite 103 Doral, Miami, FL 33178, United States
  • Site:https://www.southdental.org/
  • Phone:+1 305-599-2818
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Emergency dental service
  • Endodontist
  • Orthodontist
  • Pediatric dentist
  • Periodontist
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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