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Dental American Group - West Flagler
10721 W Flagler St, Miami, FL 33174, United States
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Review №1

Love the office and the environment. Some of the of best customer service I have experienced. They explain everything to you and always willing to help.

St
Review №2

The Staff is great very professional. I am very nervous when it comes to the dentist. Dr. Mayelin is amazing she has a lot of patience. She help me calmmy nerves. She is productive proactive and very professional and very friendly and Courteous. I would definitely recommend this place to friends and family

Ra
Review №3

The staff is great! The professionalism and friendliness of the whole team is outstanding. This is a great place to go take care of your teeth. The Dr Gandara is very professional examining and providing with solutions by priority. They did a great job, I felt that I was in good hands. All the people here were very gentle and kind to me. They explained very well what was going on.

Br
Review №4

Amazing dentist office; Madeline & Odi are extremely kind, professional & friendly; thus Dr. Montalvo is detailed, and subpar! I don’t like the dentist but I’m convinced to do my dental health it’s due service & maintains my 6 month visits solely based on their exemplary service.

HT
Review №5

Super friendly staff and straight forward

La
Review №6

Best dental office in Florida!

Ju
Review №7

I began my dental treatment 2 months ago with Dr. Gandara . She provides excellent service. If you are in the market for quality dental work , I recommend Dr. Gandara.

Ya
Review №8

My name is Yanet Concepcion. I have visited DAG Flagler several times. I had the pleasure to be tended by Dr. Gandara . Dr. Gandara showed to be very patient , knowledgeable , and professional . The rest of the staff, including dental assistants Katia and Norma, were very polite and caring . If you are looking for transparent and reliable dental care, I definitely recommend this place.

Al
Review №9

The staff is great! The professionalism and friendliness of the whole team is outstanding. This is a great place to go take care of your teeth. The team was very professional examining and providing with solutions by priority. They did a great job, I felt that I was in good hands. All the people here were very gentle and kind to me. They explained very well what was going on.

Me
Review №10

Best dentist in South Florida!!! From the staff to the prices; clean and honest. 100 percent recommended!

An
Review №11

Amazing service! Everyone was extremely nice and extremely helpful! They make you feel extremely welcoming and comfortable! Wouldn’t go anywhere else!

Ni
Review №12

This place is awesome.... excellent and profecional customer service and treat, front desk ladies and doctor with and excelent and professional service, you feel like part of the family. I will recommend this place to anyone that needs service....

me
Review №13

Five star service! Very professional staff, clean and affordable prices. I can say I have finally found my forever dentist. Thank you so much!

Te
Review №14

Very professional staff, I’ve been coming here for YEARS! I always feel like family when I come here. Thank you guys so much for everything! Very loving office. Affordable prices and great management!

Jo
Review №15

Excellent and professional care, l was apprehensive about going to the dentist; but after the first visit I was put at ease and surprised by the doctors and staff customer service and professionalism. Love them.

Je
Review №16

Great service, I love this place.. Amazing atmosphere and super professional. Real clean! Dr Duarte is amazing, when she puts anesthesia it never hurts and she always explains things very thoroughly. I love the way this team gets along. Always good vibes here! Thank you Dental American Group

Ca
Review №17

I found this dentist office a couple months ago and I have no complaints whatsoever. Affordable, professional, clean and all very friendly and welcoming. Thank you so much dental American group!

Ja
Review №18

I was overdue to visit any Dentist, but with my chaotic work schedule, each new office I tried calling would not care for time sensitivity of new patients. Luckily, I found Dental American Group on West Flagler and Madeleine worked quickly and efficiently to obtain everything needed and Odielys made sure I was seen almost immediately! It was the most smooth process I have ever experienced at any dental office and would STRONGLY recommend this location to anyone always on crunch time like me! Thank you to the ladies of this office who were so kind!

Cr
Review №19

Joyful experience! Found this dentist 3 years ago and I love this place! Always get treated with massive excitement, professionalism and respect. 100 percent recommended.

Ma
Review №20

I always have a great experience at this site. The dentists are warm and welcoming and they definitely comfort me through my appointments. Ive had my wisdom teeth removed here and I get my routine cleanings done here. In the past Ive had very negative experiences in other places, which have caused me great anxiety when getting my teeth looked at. Thankfully the Dental American Group of West Dade has made me feel comfortable and safe. Osniel is absolutely wonderful and very hospitable. This place is worth the visit.

Jo
Review №21

I highly recommend this dentist’s office in Miami! Staff is super friendly, from the moment i walked in I received a warm welcome from the receptionist Madeline. Odielys explained the payment plans and treatments that they offer in this clinic. I felt so comfortable and safe with the dentist. I highly recommend !!!

Di
Review №22

It was a great experience. From my arrive to the clinic until I left everyone treated me like family, although I was scared they made me feel more comfortable. At the front desk Made and Ody were so excellent and helpful as well.

TH
Review №23

Amazing staff! I felt very comfortable like my own home. Thank you to Madeleine for helping me, she always had an answer for my questions. I recommend this place 100%! You will not regret it!

Ma
Review №24

I was impressed with the attention and customer service of the staff, from the reception to the Doctor. What a pleasant experience! they made my visit enjoyable and well informed.Thank you all! I highly recommend this place

Ma
Review №25

My favorite dentist! I love this place. My fear of dentists is through the roof and the staff made this a great experience. Thanks so much, very appreciated and high recommended.

Ra
Review №26

This office staff is very welcoming, prices are great, office is cleaning! They have the cutest Halloween decorations. The hygenist is amazing. The doctors and the assistants are very warm hearted.

Mi
Review №27

I highly recommend this dentist’s office in Miami! Staff is super friendly, from the receptionist Madeline to the practitioners, and treats the patients with care. For my three visits, I felt comfortable and every step of treatment was explained to me.

Me
Review №28

I’ve been getting some dental work here over past month or so and I have to say I have no complaints. They do their best to make you feel at ease about whatever procedure or treatment plan needs to be done. I’ve been to other localdentist and have had extraction and root canal and it was painful .. at this place didn’t feel any pain. Highly recommend them. This is my new dental office 👍🏼

Ke
Review №29

Excellent dental experience, no pain. Dr Guerra is great

Da
Review №30

I highly recommend this dentist, usually the dentist is our least favorite place but from the moment you walk in they are very friendly specially the receptionist madeline. they make you feel comfortable and safe. Odielys explained the payment plans and treatments that they offer in this clinic. very flexible and they based on your financial status. this is my go to dentist and it’s been for many years!!

mi
Review №31

Very professional, good prices, waited like 10 mins after I was done filling out paperwork.. Doctor is a sweet heart. Got a follow up call same day!! I recommend it 100 percent

Ma
Review №32

Based on my experience this is a great dentist office. I have been going here for more than 3 years and always been treated in a polity and professional way by all members of staff. I have received many different kinds of services from regular cleanings, to having my wisdom teeth removed. The location is very clean and organized. Making appointments is very easy and fast, and every time I have had a question regarding procedures, rates and insurance coverage they have always taken their time to explain things to me. When the office is busy it takes a little to be seen, but the majority of the times they see you right away. If you don’t have a dentist, I definitely recommend this place.

Ed
Review №33

The attention from Dr. Guerra and his staff was exceptional. I was attended quickly upon my arrival and overall I was very pleased with the service in this office. Definitely coming back!

Fu
Review №34

Everyone was nice. They had great service. I strongly recommend this place because i was nervous when i first walked in but they comforted me and made me feel welcome.

Sa
Review №35

Best dentist experience Ive ever had by far! Thank you dental american group and theyre amazing staff!

Vi
Review №36

Made front desk lady. She was so polite and always smiling good customer service. She answered every question I asked very politely. I had a great experience

Ga
Review №37

I love coming to this dental office 1.Their service is amazing and they make you feel like at home! 2. They are SUPER CLEAN! Very professional and always willing to give you the best option. Definitely check this place out.

Ju
Review №38

Awesome staff. Very attentive , Love coming to this location for my dental maintenance. Service is superb.

St
Review №39

Let me start by saying that I have no complaints of the dentist and the hygenists that have treated me at this location. The front desk staff, however, is a different story. The day of my most recent visit, there were 2 receptionists at the window. Neither one of them greeted me, they simply looked at me and turned to the computer for several minutes before acknowledging my arrival. When they finally acknowledged me, one of the receptionists pointed out that my appointment was scheduled 2 days before the 6-month time point since my last visit. She told me that because exactly 6 months had not passed yet, my insurance would not cover my cleaning and that I would have to pay out of pocket. I asked why I hadnt been notified of this prior to my visit and she just shrugged and said it must have slipped their attention. I was not satisfied with that answer considering that I did not request that date myself, they assigned that appointment date to me based on the 6-month visit schedule (or so I thought). The receptionist told me that I could either pay out of pocket or reschedule the appointment. I was annoyed because she did not seem to realize or care that their mistake led to my time being wasted. If this was the first time that this had happened, I would have let it go and brushed it off as a mistake that can happen once in a while. However, this office messed up my appointment last summer as well by scheduling me for a Saturday, confirming my appointment that week, and then canceling it the day before. I would not recommend this office unless they improve the customer service skills of their front desk staff.

Br
Review №40

The dentists here are very knowledgeable and they treat their patients very well. My teeth are looking great. Thank you!

N
Review №41

I don’t like the doctor attitude and the stuff just trynna take advantage all they want is money and they’re not that good at their work. I guess I have to go and try another dentist.

Ca
Review №42

Wonderful service and everyone treated my mom like a queen. Cant recommend them enough. Fantastic!

Da
Review №43

Came directly into this office because I had a tooth pain with maybe 45 minutes difference of the time that I called, once I came in Madeleine the very nice and professional young lady went out of her way to verify my insurance very quickly and also the hygienist osniel was very thorough and explained everything to me perfectly. Had an answer to all of my questions He let me know very honestly everything that was going on as well as the doctor Beatriz Guerra who is a very professional caring woman as well as the asístanos. Thank you to Odi the outstanding office manager who helped me very much as well. Awesome prices!! Great customer service!! Very clean!! Conveniently, If you need to brush your teeth before your appointment they give you a tooth brush. Great teamwork and most of all amazing customer service. Thank you dental American group, I found my forever dentist!!! If I could ten star it, I would

Va
Review №44

Best dentist Ive been to. The attention I receive, not just when Im at the office, but with reminders, rescheduling, etc. is phenomenal. The staff is very friendly and courteous.They are on time and the dental work is excellent. I highly recommend them.

Ad
Review №45

I recommend this dental office because I’ve always had bad experiences at dental offices, and when I experienced the nice environment and hospitality it made the experience great. They also have great prices and the experience is warming from the moment you walk in until you walk out

le
Review №46

Great customer service. Been coming here for years. I truly Recommend.

Ca
Review №47

Love love love the teamwork and patient care in this office!! Thank you for everything very pleased with you guys

Ju
Review №48

I was impressed with the attention and customer service of the staff, from the reception to the Doctor. What a pleasant experience! they made my visit enjoyable and well informed.Thank you all!

Be
Review №49

Great service from all the office personnel, specially Madeleine and Odielis. They make all the process smooth and make the patients feel taken care of. Great service!!!!

Ga
Review №50

Great service, excellent prices, good timing. Clean and homey. Madeleine and Odi have great teamwork!

Ro
Review №51

Loves this place there was a woman who took care of me there by the name of Madeline who made me feel very comfortable here, also I would recommend this place to anyone who need their services.

me
Review №52

I recommend this office to everyone who looks for a friendly and family like feeling. They are very professional and knowlegable. My doctor as well as the staff takes their time with me and ensure I feel comfortable and little to no pain.

Ar
Review №53

Everyone is always so accommodating and attentive. Dr.Navarro was great when I needed a cavity filled while pregnant. Great team all together!

Ro
Review №54

The nurses and doctors r excellent and the desk nurses very patientI do recommend it to everyoneThanks DENTAL AMERICAN GROUP

Al
Review №55

Great and so friendly. I always feel very happy, the girls treat me great. I will recommend my friends and family with my eyes closed.

Jo
Review №56

Wonderful place with very friendly staff and doctor. Im very happy with my treatment I strongly recommend this office. Also they have a great financial options for everyone

Ma
Review №57

The best dentist that I visit. Very helpful and very nice. The higienist is wonderful and the staff are very friendly. I understand very well my treatment and my financial options.

Cr
Review №58

Best dentist ever!!! Love this place. Smooth visits always!! Great staff

Ma
Review №59

Good attention, good place, very clean!! my forever dentist!! super scared of the dentist, this place helped me a lot with anxiety. very patient dentist dr duarte y las asistentes tambien! thank you so much to this team for everything 👍👍👍

Ge
Review №60

Love the staff and the doctors.. My teeth are healthier and looking better than ever thanks to Osniel.Highly recommend Dental American Group, west dade location.

St
Review №61

LOVE, LOVE, LOVE THIS PLACE! I have been in the customer service field for a massive amount of years and the heart warming, hard working team that there is here is high impressive! I came in looking for another place that I was going to get checked out at and I ended up staying as soon as I interacted with Madeleine and the office manager Odielys. The assistants Norma and Katia, are a true team. I came in as an emergency due to unexpected pain and they already had two patients! They treated me as if I had been going there for years and it was my first visit!! Along with doctor Duarte as well, I asked millions of question because Im very frightened of the dentist and she didnt even seem bothered! She answered all my questions very smoothly! They worked extra hard and fast to help me fill everything out carefully and to get all my questions answered as quickly as possible so I could get in there quickly. I didnt take not even an hour here and I didnt even feel rushed! Thank you so much ladies.. I accidentally found my forever dentist haha! 100 percent recommended.

Lu
Review №62

Amazing staff, felt very comfortable. Everyone was extremely helpful and friendly.

G
Review №63

Great service front front desk to manager to techs and doctor. No waiting time and treated with kit gloves. Found my forever dental office.

Ar
Review №64

Hey guys, I dont recommend this Group to anyone, They charge you more than it should be. Their General Doctors are unprofessional. I spend almost $3000 with this group but I still have problems. Even two of teeth with small cavity are painful since their general doctor worked on it. I contacted them and the doctor told me take some Advil!!!I did a root canal over there but my crown felt down less than a few months. I went there to fix it but they said it wasnt our fault. They told me I need to do crown lengthening which cost $800. I didnt accept and went to another dentist. The new dentist fixed it for me and said previous work was unprofessional.

Pe
Review №65

All staff are excellent,including front desk,Norma,Katia and Osniel is a super professional staff,the best service...

Ro
Review №66

Excellent service, Osniel Santamaria and Dra Guerra they are amazing. Love them!!! Recommended 100%.

Ha
Review №67

I have been coming here regularly for my teeth cleaning and my hygienist Osniel Santamarina is the best. He takes his time and spends a whole hour just on cleaning and makes sure he also educates you on dental hygiene. They also give you a little gift bag everytime you come. Highly reccomend this place

Or
Review №68

Very nice team and a charming place. Appointments very well managed with flexibility to meet your expectations and fit to your available time.

Ar
Review №69

A magnificent staff, an excellence of attention, service at the moment and very professional

Ar
Review №70

I have been going to this office for many years and multiple dentists and hygienist have come and gone. The team they have now is the best one yet. Our hygienist, Osniel Santamarina, is the best I have ever experienced. Due to his thorough education he provides each and every visit, I have been compliant with all of his recommendations. I was on a plan to have cleaning every 4 months due to my troubled gums but using all the techniques Osniel has taught me, I am back to cleaning every 6 months and gums looking healthy. Healthcare isnt just giving a service, its building a relationship with patients that translate to trust and compliance with their plan of care. If the health care system had more people like Osniel that have true passion for their career and compassion for their patients, the healthcare system would be in much better shape. He is part of our family now and I hope and pray he never leaves!

Cl
Review №71

Excellent Service, Wonderful People, I am very Have with All the Staff

ca
Review №72

Good location, very clean organized and modern, the staff are friendly, professionals and very informative.

Bi
Review №73

Friendly and welcoming staff. Small office, which is a plus! I would definitely tell family and friends about the office!

Ya
Review №74

Very nice staff and great doctors.

Va
Review №75

Been going for about a year. The staff if friendly and very helpful. The wait time is a little long so make sure you have time to sit and wait. Office is very clean.

Di
Review №76

I love the cleanliness and the friendly staff. Would definitely recommend

Be
Review №77

I am very happy in this office it is a great place with friendly staff and very professional doctors I always recommend this office

Ed
Review №78

Dental American Group is excellent.They make you feel like family and offer a professional service.

Ta
Review №79

Love this place! Great service

Gi
Review №80

Excellent service!!

Gi
Review №81

Excellence service

Mo
Review №82

The from desk never answered me to help me. I sent him my information by message almost two months ago and I still hope that he calls me. For me very bad of you or forgetful

Me
Review №83

Very good service, excellent staff, thank you for everything, 👍

Ya
Review №84

My experience in this office is excellent, the staff is professional and above all very friendly. I was delighted and of course I will return in 6 months to my next appointment.I recommend this practice above all for the safety and professionalism of all your employees.

Al
Review №85

Very good service, good prices !! I was surprised from here the truth was the best! They helped me a lot, I was scared thinking of losing my teeth but no and I was super pleased !! I wish all the dentists in this country were like this .. Very kind all the people who work here and the doctor thanks Dental American Group !!!

Gl
Review №86

Ive been attending this dental office for two years now. I really like the deal, very respectful, always happy, they always treat me like family. When something is not right immediately help me to solve it! 100 percent recommended this site. Thank you very much to this great team!

Am
Review №87

This establishment is the best that I could find in dental offices! Everyone treats me and my husband excellent, they explain everything to me very well, they always call me to know how I am and to remind me of appointments. They always receive me happy and with good cheer. Thank you very much everyone at Dental American Group!

He
Review №88

I have been attending here for years, I have recovered all my dental health thanks to this professional team! Always attentive and patient. Office very clean and helpful. I recommend 100% to everyone who is going to have dental treatment. Thank you very much Dental American Group !!

Ap
Review №89

All excellent !! Highly recommended!! Thank you girls and doctor Gandara

Ca
Review №90

Very happy with this dental office. 100 percent recommended ... The very good doctor and her assistants too .. The girls ahead are very professional, attentive and pleasant !!! Very good prices, you can see that they care about your wishes and health .. Thank you very much Dental American Group !!!

Do
Review №91

The girls are very helpful here, they treated me very well. Very professional Serca work has very good prices and the office is very clean. The doctor very attentive and I explain everything well.

An
Review №92

The best! From forward to back. Me and my husband have been here for years. They treat me like family and in fact I have a lot of love! Very respectful and professional. I recommend this dental office to everyone who is looking for care. Thank you very much to the entire Dental American Group team.

Ev
Review №93

I have been seeing Dr. Gandara for 20 years and she has always been very professional, she is very attentive to patients as well as her assistants !! Everyone I have recommended is always very happy with their work too. The girls at the front desk are always very friendly, they explain everything very well! 100 percent happy !! Thanks Dental American group

Ca
Review №94

THIS PLACE IS HIGHLY RECOMMENDED FOR NEW PATIENTS, VERY GOOD CARE AND PRICES AND A THOUSAND THANKS TO DOCTOR BEATRIZ AND HER ASSISTANT ARE VERY PROFESSIONAL, RECEPTIONISTS AND, IN THE END, EVERYONE.THIS PLACE IS HIGHLY RECOMMENDED FOR NEW PATIENTS, VERY GOOD CARE AND PRICES AND A THOUSAND THANKS TO DOCTOR BEATRIZ AND HER ASSISTANT ARE VERY PROFESSIONAL, RECEPTIONISTS AND, IN THE END, EVERYONE.

Me
Review №95

I have been coming here for a while, I have always been treated very well by the girls from the front, the hygienist Mayelin and the doctor who does not speak and her assistants too ... TOTALLY RECOMMENDED !!! Thank you very much Dental American group

Yi
Review №96

I have been here for several months, since I started here, everyone has always treated me very well, they have helped me a lot to recover my dental health and, above all, always very attentive. They always call me to hear from me and remind me of my appointments. Thank you very much to all!!

Li
Review №97

Blessings first for the entire work team of this office! They are all very friendly and very attentive. They always remind me of my appointments and explain everything very well. Thank you very much girls and osniel!

Ma
Review №98

Since I have been here for years I have been treated well but now I have tremendous relationships with the girls of this place who are working now! I think the work team is new, they support each other and love each other very much. They all work as a team so that one is happy with their visit. They consider their patients! Good prices and character. Respectful and professional. I found my dentist forever! Thank you girls and doctor

Ro
Review №99

Getting to a dental office is always a challenge for me but the experience in this office was so good that without a doubt I will not stop coming more. The doctor is wonderful as are the assistants and the rest of the staff. I highly recommend it, you will not regret it

Ma
Review №100

Tremendous attention, expect almost nothing! Very attentive service, good prices and I have no insurance. Clean and very professional. They gave me a bottle of water and everything. Very good Beatriz Guerra, thanks Dental American

Information
100 Photos
100 Comments
4.8 Rating
  • Address:10721 W Flagler St, Miami, FL 33174, United States
  • Site:http://www.dentalamericangroup.com/?utm_source=google&utm_medium=business_card&utm_campaign=west_flagler_business_card
  • Phone:+1 305-225-3452
Categories
  • Cosmetic dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Dentist
  • Emergency dental service
  • Prosthetics
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:9:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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