I used to love going to Beauty Mall Suite at Kendall by 152 ave and 72 st, until today. It’s always been a convenient spot because is close from home and I like doing my nails regularly. I’ve been going there since 2018. Used to do my nails with Tania but she left, then Ani and never had a problem. After Ani got pregnant I started doing my nails with Maray who took over Tania’s spot. Today I had a very unpleasant experience at Suite 23 with Maray. I believe no one should go through this. I got a message from her today changing my appointment time from 4:30 pm to 5:00 pm. She has done this many times before. It has gotten very inconvenient sometimes but I’ve always been understanding. However, today is was very inconvenient for me since I’ve been taking my daughter to swimming lessons every day this week and her lessons are from 4:30 pm to 5:00 pm. Since I don’t like getting late or canceling my appointments not to ruin someone else’s time and pocket; I asked my husband to take the baby instead today so that I can go to my nail appointment on time. He was going to droop me off before the baby’s lesson and pick me off after. As soon as I received the text from Maray I asked her how late was she and if it was ok with her for me to arrive hen at 5:15 pm? My idea was to then go to the swimming lesson and after to my nails since she was late. She never replied to my message, so I told my husband to take the baby because I did not want to be late. Everyone that has a child knows how important this milestones are. Nevertheless, since I had committed I went to the nail appointment. As soon as I arrived at 5 pm sharped, I noticed she had just started doing the previous clients’s manicure. I walked in and said, “oh no, I could have gone to take my baby” She replied very rudely and said “excused me?” Did you say something? I replied, “yes, I said I could have taken my baby because you are still doing her nails” she replied saying oh well you said 5:15 pm. I said, “no, I asked you if it was ok for me to arrive at 5:15 pm but you did not reply” Then, she said, “ I’m almost done”. I found her tone very rude and upsetting but nevertheless I sat down to wait for her to finish. My husband called me on the phone and while I was talking to him I over heard her saying to the client, “I hate that shit”. It was very uncomfortable and did not like the vibe. After, waiting and waiting way passed 5:15 pm. I stood up and told her, I’m sorry but I’m leaving. She replied “oh yes for sure you do that”. She spoke in a very aggressive, rude tone even removing her face mask to speak loudly. I turned around and said please cancel my future appointments as well. Then, the rudeness really started. She showed her true colors and started screaming at me. Telling me not to come back, that I was very rude, that I got there screaming at her and embarrassing her and Oh God, she kept on going very rudely. I was going to keep walking but it bother me that she was even lying and not even apologizing. I had even asked her if it was ok to get there at 5:15 pm taking into consideration her time. I did not even do that and arrived at her set 5:00 pm . Ani had to tell her calm down, let it go.I was respecting her job and time and did not arrive late. I walked in and did not talk to her in any rude way at all. She was so rude and ready to jump on me. I was a good client. She just need it to say ok and I’m sorry I inconvenient you. Instead she told me, the customer, I need it to understand she sometimes gets complicated. She really has not clues on how to be respectful and run a business making the beauty salon and others look bad. The manicure and pedicure time should be a time of enjoyment, pleasant and calm after a work day, by no means it should be a battle field. The clients’s time should be considered. It’s ok one time but more than once it’s disrespectful. Screaming at others, is never ok. Worse if others at present. She is in suite 23 at the entrance, on the right hand side right when you walk in not recommended. For me this is it, so long Beauty Mall Suite!

My favorite plece6

I used to love coming here. I thought the woman who did my nails was quick and efficient at her job. However, I was upset to see people were coming into the room without a mask on. And the people there didnt really do anything about it either. For my safety, I choose not to go back here.

Alina Suite 7. The best.

The place is divided inside with individual small saloons. All looking nice and clean. Try suite 13 Jorge Perez, Super Rare Pro.Barber. will meet your expectations if he doesnt exceeds it.You will happily be a returning customer.

Great place to get hair done... They have something for everyone

I went to suite 9 for a hair cut and received not just a great hair cut, but great service as well. The hair stylist was very nice and helpful

I loved my nails thanks Meli beauty services 🥰

Very nice place

This place is clean and very nice. Quick nails and hair.

Great and friendly service😁

There to see alex the barber best barber in town

Get my haircut with AlexTheBarber, always a good experience!

Excellent barber!!! His name is Abelardo!!😁😁😁

Ani is the best!

Smelled like dirty chese

Nice and clean

Never go there

Wonderful, good service and very professional

Wow without words ... I definitely recommend this place 100% My hairdresser is Ms. Gaby for over ten years. She has been peeling my son since he was 5 years old. It is very professional and pleasant. She welcomes you with a smile and makes you feel at ease. home.Makes beauties with the hair.I do not change it for any.Also it is worth mentioning that it has reasonable prices.The place is very well conditioned and meets the required security measures.Vayan will love it !! Thanks Gaby ... You are the best !! 🌷🌷

My hairdresser is wonderful, Daymi

Very good....

Excellent

Very good decoration and close from my house

Wonderful place, very clean and cozy and divine decoration, but better yet spectacular work d my stylist Gaby 🥇🥇🥇 ... I recommend them !!!!! I am always super pleased and happy with your wonderful work !!!!! She is Gaby !!!

The cut of good luck, a recognized and charismatic professional barber with 29 years of experience who combines the art of scissors with dexterity giving a refined and unparalleled finish to the most difficult cuts. Barber par excellence without a doubt a true master worth admiring ..

I loved trBahN very well and very cute! In my hair it was beautiful too. Oops good hairdressers Lazaro and Fernando ... lis improved I highly recommend the place sdenas very good price !!!

The best barber in Miami is there! The Court of Good Luck! Jorge Alberto! Excellent person and the best service 👌

The living room is very good. My barber Amaury, is the best peeling

Excellent I love this site my manicurist and hairdresser are there

Very clean and organized

The owner is called ODALIS a Cuban racist salnoza, treats people as if she were the Queen Isabel lCUBANA plague a pinga,). Hopefully and as she treats people, they will treat her one day,

Very good excellent place

Excellent place to go and share as a family, the best barbarians.

Excellent place, very good service and good treatment

You can find barber shop services etc ...

Excellent place

Cozy and good service

Beautiful, clean, good comfort, good treatment.

Abelardo, the best barber in Miami

Wonderful,

Various options to choose from

Excellent

I loved it

Good barbarians and stylists