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East Valley Ophthalmology
5620 E Broadway Rd, Mesa, AZ 85206, United States
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Al
Review №1

My appointment took TWO AND A HALF HOURS just to check my eye, made me late for work, and no apologies were given for how neglectful they were. I sat an extra 30-40 minutes after my check in time in the lobby and then I was taken back just to sit in another room for 45 MINUTES waiting for the doctor to see me. Don’t waste your time here and please go somewhere else! I guess since that place was full of older people they just assumed that no one was doing anything for the whole day so they can just take their time with everyone cause no one was in a rush or had other plans. Well that was not the case for me, my appointment was at 2:30, I left at 5:00. JUST FOR THEM TO TAKE PICTURES OF MY EYE. Absolutely ridiculous, don’t waste your time here, literally. Also, my doctor didn’t seem to know what she was doing. She seemed very uneducated and tried blaming my vision loss on my eyelashes I was wearing. Freaking ridiculous. Come to find out I had a stroke to a blood vessel in my eye so that was the cause of the vision loss, not my EYELASHES. smh. I NEVER leave reviews, so that’s just how you know that this is a bad place.

Ha
Review №2

Youve responded numerous times how sorry you were for making patients wait. But nothing has been done to correct THIS ONGOING PROBLEM. Another 50 mins past my wifes scheduled time...1020 appointment time n shes called back at 1110. I know your sorry and are going to assure me as you have others your working the problem. Reread your responses from several months ago n nothing has changed. Dont blame covid as shes been coming here for years

Va
Review №3

My husband and I have both been patients at East Valley Ophthalmology for years. We have always been treated with the up most professional, courteous, welcoming care possible. Dr. Hill and his staff always take the time to explain what is happening with our eyes and make sure we understand what we are told. I would highly recommend this medical practice in Mesa, Arizona to anyone needing eye care.

jb
Review №4

I had cataract surgeries performed by Dr. Yuri McKee the last part of May and in July, 2020 and I am absolutely thrilled with the outcome. I highly recommend Dr. McKee to anyone who requires eye surgery. He is an incredibly talented, highly skilled and meticulous medical professional.I had not been able to see well for many years due to an astigmatism that wasnt correctable with glasses. His technicians performed many test and scans of my eyes and Dr. McKee evaluated them and took the time to explain all possible options available to correct my vision and helped me select one that worked well based on my lifestyle preferences.And Joanna, his surgery scheduler and assistant, was also very friendly and helpful in explaining the process and timeline for the surgeries.I am also very grateful for the extra effort they took to handle a very difficult insurance issue so I could have the surgeries.Additionally, I am very thankful to Dr. Frank Akers at Akers Eyecare in Mesa for referring me to Dr McKee.Anyone who has cataract issues compounded by astigmatism would do very well to call East Valley Ophthalmology and set up an appointment with Dr. McKee. All their technicians and receptionists are incredibly kind, informative and efficient. This is a wonderful practice!

Ju
Review №5

They are fine physicians and provide good results, however their appointment scheduling has much to be desired and has been for a long time. Waiting an hour orso to be seen is not uncommon. Be prepared.

Ke
Review №6

Dr McKee restored my eye sight. From my first meeting with Dr McKee I believed in him and trusted him. I came to Dr McKee due to a bad experience with a previous doctor. I was filled with doubt and frightened. Dr McKee told me we couldn’t do anything about the past but I was in the right place. Dr McKee’s staff is just as professional and caring as he is. I never stopped being amazed by his commitment, vast knowledge and expertise.

Ed
Review №7

They were able to get me in on the same day an optometrist told me to go there immediately after my appointment. Forever grateful!

Kh
Review №8

Tried to make an appointment and because I didnt have insurance they treated me like I was a child, explaining that everything is very expensive. I was planning to pay with cash but I paid someone else instead.

Ja
Review №9

I choose East Valley Ophthalmology for my cataract eye surgery after going to 3 different doctors in Phoenix, Scottsdale and Mesa, and after reviewing credentials, and my experience with getting questions answered satisfactorily - so glad I did... They definitely werent trying to sell me something... everything was explained to me, very thorough. When I was considering cataract surgery, especially any of those fancy multi-focal lenses that are being offered, I wanted to go with the best I could find, did a lot of research. I went to East Valley Ophthalmology for a consultation with my questions and had them answered fully. Its been several months since my surgery and I am thrilled. This is a big decision and I wanted to feel confident in my doctor that hes doing it for the right reasons and knowing I have a great chance of success. That is what ultimately made me pick this place. Best choice of my life.

Fr
Review №10

My wife just had cataract surgery performed by Dr. Yuri McKee. She is very happy with the entire process. We recommend Dr. McKee to anyone who is considering eye surgery. He us highly skilled and is very good at taking time to answer questions. We feel very fortunate to have him as our Dr. In addtion, his staff is wonderful and caring.

De
Review №11

I go to Dr. Kao and he is a fantastic doctor. He is very kind, smart and always takes time to answer all my questions. My wife and mother in law see him also and I would highly recommend him to anyone else who is needing an eye doctor!

jo
Review №12

Ive been sitting in this waiting room for 30 minutes waiting for them to call me back. My appointment time was at 8:30, so I showed up 15 minutes early to change insurance and update any info needed. Its now 8:45 and Im still sitting here waiting.originally gave one star. Assistant, I forget her name, earned back one for quickly processing me and putting up with my attitude and getting me through the pre tests quickley. Lost one more star for all the sitting and waiting but Dr. Kao did an acceptable job while examining me. Overall not happy about the wait but the service helps.

Da
Review №13

I want you all to know that Dr Kao is one of the most knowledgeable doctor I have met. He got me the help I needed and I have high regards to him and his staff the nurses and receptionist.

va
Review №14

Dr. Nirenberg and his staff were awesome! Dr. Nirenberg was friendly, kind and very knowledgeable. I will be returning and referring all my friends as well :)

Pa
Review №15

I have been seeing Dr. N. Nirenberg and staff have been great. He has always been kind and helpful.

ce
Review №16

Dr Nerinberg was great ! He even took the time to call me at home after surg to see if I was ok I give him and his staff 5 stars !

Sa
Review №17

Was able to get a same day appointment and staff was very accommodating and knowledgeable.

Ki
Review №18

I couldnt be happier with Dr. McKee and everyone else in the office. Id highly recommend this practice to anyone looking for an opthalmologist.I was previously with a different provider (Dr. Dao at Cornea and Cataract Consultants) and they did four surgeries in four months which severely traumatized my eye. They kept doing the same thing over and over when it wasnt working without trying to figure out *why* or try any different approaches. I never left the office with any more information than when I arrived, it was a very depressing and disheartening experience and worst of all a waste of time--time that needed to be spent finding a solution and not making matters worse.Fortunately I found Google reviews that expressed similar dissatisfactions from other patients and many of those patients switched to East Valley Opthalmology and found some relief. So I switched over (I see Dr. McKee now with Dr. Kao assisting) and despite the major damage to my eye, Dr. McKee has already accomplished wonders and Ive only been in his care for a few weeks! I feel very blessed to have found him. Not only is he an incredibly talented and skilled surgeon, but he is very informative as well. He explains all possible outcomes and how he will handle it, and I feel confident that he is applying himself 100% to my case whereas I didnt feel that Dr. Dao was applying himself anywhere near that.Anyone who has cornea issues would do very well to call East Valley Opthalmology and set up an appointment with Dr. McKee, or even Dr. Kao. And their technicians and receptionists are incredibly kind, informative and efficient. Such an amazing practice!

St
Review №19

I went to East Valley Opthamology after a work related injury after getting a piece of metal in my eye from cutting an I-beam at work. I was seen by Dr. Kao for my initial exam. Dr. Kao evaluated my the eye in question and said there was in fact nothing in my eye. After 2 weeks with a swollen eye I started my own exam and located a small metal particle. The swelling subsided, but never really felt 100 percent in fact I developed 3 small firm lumps in the eyelid. A couple weeks later I was starting to see more swelling in my eye so I went back to Dr. Kao and received yet another evaluation with no real definitive answer as to what was going on with my eye. He just fobbed me off with some over the counter eye drops and a prescription for antibiotic eye drops. Dr. Kao said wasnt sure why I had the lumps on my eye and said to keep using the eye drops he had given me. The swelling went down but never got better to the point I felt comfortable, and it was very unsightly. I made another appointment with East Valley Opthamology as this is where the insurance claim was started. This time I requested to see Dr. Nirenberg as I was unsatisfied with the prognosis received by Dr. Kao. After Dr. Nirenbergs evaluation he stated to me that I was getting older now and had dry eye and it was just a fact of life! Really!?! He fobbed me off with some over the counter sample eye drops and refused to give me a prescription for the antibiotic eye drops that were the ONLY thing that gave me relief and calmed the swelling slightly to the point that I could go to work. Another month past and my eye was seriously swollen once again. My wife made yet another appointment and Dr. Kao was the only one in the office with availability so I agreed to see him again. I went to the appointment armed with all the information and questions I could give him about my eye health. Again Dr. Kao twirled his pen and looked at the ceiling deep in thought. He asked if I wanted him to lance the lumps to try to drain them and I told him please anything that will end this eye issue. I asked for a referral to a lid specialist and he said he didnt think it necessary. Here we are a year later and I STILL have a swollen eyelid. After all the hot compresses, antibiotic drops, lubricating drops, lancing, and fish oil supplements.My wife thought she did the best she could by locating this office due to the credentials held by the doctors in this office. Especially Dr. Kao with his touted ocular disease specialty. I feel like there was no real concern as to the health of my eye or general well being. Up to the point of my eye injury I had NEVER had ANY kind of swelling to either of my eyes. I am only 40 years old and am athletic and VERY active outdoors so I feel like I was just a supplement to their paychecks. Neither of the doctors I saw had much compassion or answers for my eye condition. Anyone going to see doctors on this office should beware of my experiences here with 4 visits and NO answers. After all its not their eye RIGHT?

Information
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19 Comments
4.1 Rating
  • Address:5620 E Broadway Rd, Mesa, AZ 85206, United States
  • Site:http://www.doctor-hill.com/
  • Phone:+1 480-981-6111
Categories
  • Ophthalmologist
  • Doctor
  • Eye care center
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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