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Planet Beach
324A Southwind Rd, Manhattan, KS 66503, United States
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Comments
Ja
Review №1

Absolutely love this place. Very clean and the people are amazing. Definitely recommend this place

w
Review №2

Very professional and friendly service, every part of business is always extremely clean and spotless! Highly recommend

Am
Review №3

Every time I come into Planet Beach its always a wonderful experience that leaves me walking out feeling so relaxed. They have a wide variety of options to choose from. My favorite is hydration (for slimming and perfecting skins appearance) and a nice UV tan. The owner is also very welcoming and delivers excellent customer service. I definitely recommend this place if you are feeling stressed and just need to rewind. Trust me you wont regret it!

Mi
Review №4

I LOVE Planet Beach! Friendly, knowledgeable staff with a variety of services and the place is always clean. I also love that I can book an actual time for an appointment online.

Ju
Review №5

Best tanning location in town. I rarely tan anymore, but go in randomly when situations arise (not wanting to fry when visiting Vegas for instance). They are always helpful and engaging without giving the normal fake feeling you get from most chain stores. Id recommend to anyone.

Ke
Review №6

Awesome place! employees are very nice and considerate.always super clean and work with you to find a membership that works for you!prices are kind of expensive-but well worth the few extra dollars for a clean and sanitary place that is so relaxing!i will never go anywhere else to tan!

St
Review №7

Love this place!! Best customer service! Price and Sara Rauch rock! Highly recommend!

Ce
Review №8

I wish I could give this place a zero star review but sadly that isnt possible. First off, I had a free spa DAY coupon, only to be told that its only good for one treatment. In what world is a spa day 15 minutes laying on an uncomfortable bed that makes loud noises and doesnt help but actually worsens a bad back? I saw that there was a note that said conditions may apply on the coupon and I assumed that meant that there would be a limit to the treatments, maybe I would only get to try out 3 things (which would be fair and I would have given you maybe 4 stars). But nope. A spa day in your minds is simply ONE treatment. While the person working there constantly tries to get you to buy stuff and do other treatments without having clear prices listed. Im a broke ass college student, Im not going to say yes to a facial if I have no clue what the price is. Im stressed. I have some back pain and some tension. This spa is just filled with stupid machines that dont work half the time (my spa bed had a not responding screen for a good 5 minutes and I had to wait while the girl fixed it) and employees who like to sell stuff. Its likely that no one there knows anything about spa treatments aside from what their little binder tells them. I spent more time sitting and listening to this employee try to sell me on treatments I dont need than I did actually relaxing.Worst slap in the face was at the end, where when she asked if I wanted to schedule another appointment and I said no, so she gave me two more free spa day coupons to give to my friends. Lady, I wouldnt want my worst enemy going in that place. Ill stick with professionals from now on.

Za
Review №9

100% markup on all their products. 100 application fee. They dont tell you anything about there priceing. Find somwhere else togo for your realization needs.

Br
Review №10

Always really friendly, and informative about new products.

ju
Review №11

Awesome! More than just tanning!!

Ad
Review №12

I have been a member of Planet Beach since January 2014. As a member I do not feel like Ive been appreciated. I attended the Planet Beach location in Manhattan, KS. Upon obtaining my membership, I informed the staff that I would be moving in May and would need to transfer my membership to Kansas City, KS/MO. I was informed that they had several locations in the KC Metro area and that would not be a problem, since they have plenty of Kansas State University students commuting between Manhattan and home in the KC Metro area. After prolonged delay in trying to transfer my membership and almost 4 weeks of no tanning, Ive had a very negative experience and much time lost with Planet Beach. The director of the Planet Beach informed me to send her a e-mail to cancel the membership which would make the cancellation legally-binding. I tried to transfer to the closest Planet Beach to Kansas City, which is the Olathe Planet Beach. The Olathe Planet Beach is advertised as a Planet Beach; however, will NOT, again will NOT accept transfers to their store. The Spa Director informed me that her spa is NOT part of the Planet Beach Franchise and could NOT transfer memberships. However, the Olathe location is still advertised online and on their store as a Planet Beach (False Advertising). The only Planet Beach left in the KC Metro Area is the Lee Summit Planet Beach, needless to say is 25 miles from the Metro area. After 3 days of calling and leaving messages for their spa director to see if she could transfer me, I finally received a response today. I could transfer to this location, but would need to pay a $49.95 draft fee. Plus at least an additional month on top of my membership. The spa director said, They needed to get something out of me, since they would be accepting the transfer. Like an additional $49.95 draft fee wasnt enough. Needless to say, Ive been without a tan for almost 4-weeks and Im still paying for membership fees for June and July when I will not be utilizing their services. Ive sent an a complaint on the Planet Beach website and havent received a response yet. I will be sending in another complaint. As spas continue to grow, I thought about opening a Planet Beach location within the Kansas City area. This would allow college students would are a majority of the Manhattan, KS, Planet Beach location the ability to tan within the school year and transfer memberships during the summer. Manhattan, KS, just opened up a Sun Tan City with reasonable rates and easy transfers with locations in Kansas City. Needless to say, I have not been pleased with my experience and hope that this can be resolved.I wrote this on Planet Beachs Website: Here is the following responses as they arrived.This is the e-mail you will receive that is NOT true. No one will contact you. At least no one contacted me.Planet BeachAdam, we sincerely apologize for the inconvenience. A customer service representative will be in contact with you shortly. Can you please private message me your contact information?A customer service representative finally called after posting this on social media; however, the customer service agent was not of assistance and insisted that I contact my home Planet Beach once again in order to make the transfer easier. They also informed me that they would contact the two stores. I just sent another email to By Home Planet Beach. My e-mail and the response follows this comment. If anyone is wanting to obtain a Planet Beach Membership, just know that the process in transferring to another location is NOT easy and a very tiresome task. Im going on 4 weeks of no tan and will have to pay an additional 2 months not having the ability to tan. The company is fragmented and not unified. Each spa director seems to be independent of the franchise.

Va
Review №13

So friendly and reasonably priced!

Pa
Review №14

I enjoy hot works!

Ja
Review №15

I love this place went and got a spray tan looked so natural and they hydration bed is amazing. Very clean

Information
13 Photos
15 Comments
4.1 Rating
  • Address:324A Southwind Rd, Manhattan, KS 66503, United States
  • Site:http://www.planetbeach.com/
  • Phone:+1 785-776-8267
Categories
  • Day spa
  • Spa
  • Massage therapist
  • Medical spa
  • Pain management physician
  • Psychotherapist
  • Tanning salon
  • Teeth whitening service
  • Weight loss service
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–9pm
  • Wednesday:10am–7pm
  • Thursday:10am–5pm
  • Friday:11am–4pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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