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Eisner Health Family Medicine Center at California Hospital
1400 S Grand Ave Suite 101, Los Angeles, CA 90015, United States
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Comments
Mo
Review №1

Receptionist Maricela Muñoz is unprofessional when speaking to patients.The receptionist will inform you that your appointment is in-person, and when you show up they will inform you it’s via telemedicine. Once you get home, someone else informs you that you have missed your appointment. They will reschedule you, rinse and repeat.They never answer their phones, so you need to leave a voicemail, which never gets returned.If you require medical care because of a serious condition, I recommend another clinic because this one is unreliable.

An
Review №2

The last time I came here was around October of 2020 I was turned away. I called the front desk prior to coming there and was told I would be seen. ( At the time I was in crutches suffering from a dog bite wound). Did not help me out at all even though I was seen struggling. And once I got in I was told that they are only seeing children at the time. And had security escort me out. Also they never answer there phone calls when you want to make an appointment but call you days later at random times to see if you want to make one. I called today multiple times given my wait time and was given a option where they will call you back. Never was I called back. I waited again the full 45 minutes only to be told all operators where busy and to leave a message. Still no call. Either I have bad luck or this is just an awful place :(

al
Review №3

This is a community health center so youll be subject to poor treatment because they believe all disenfranchised folks and minorities are not worthy of receiving good medical care. I urge any mother considering a visit to Eisner to seek pediatric care elsewhere. Our children deserve better.Also, the security guard they have out front is a total lunatic and Im not entirely sure why they even need to have her there in the first place. She was threatening to kick a father out of the lobby for simply asking to speak to someone about the excessive wait time.

Te
Review №4

I had a great experience with all the staff of pacific medical center. From the nurses to the anesthesiologist, everyone made me feel safe and relaxed. The equipment was all state of the art and the rooms were clean and accommodating. I was well taken care of and I will always appreciate that.

th
Review №5

The entrance to the clinic is blocked by secondhand cigarette and maurijuana smoke. Breathing in cigarette smoke causes diabetes and cancers. Save yourself. Enter the clinic through the garage.

Mo
Review №6

I had the most wonderful experience for my ultrasound the diagnostic medical sonographer was so patient, focused and took her time to explained every detail of my appointment.

Ka
Review №7

Great place, great doctor, nice nurse! Good job

Vi
Review №8

The wait here is insane, stop booking so many people if you cant handle it. I had to complain 2 times after waiting over an hour to see a doctor. And once inside i had to complain again because no one was coming to see me. My doctor is great, but the wait is ridiculous.

Ma
Review №9

I called for to schedule my appointment and I was put on hold for 8 minutes and after that someone picked up the phone and hung up I called back and the lady said please hold and I tried to explain to her that I was just holding and someone hung up on me before she didn’t let me finish explaining and she put me on hold again and hung up after 5 minutes very unprofessional and rude

Ch
Review №10

Bad service,place very unprofessional

Ca
Review №11

One of the best hospitals i have been to

Ka
Review №12

Great place.

Ma
Review №13

The wait is horrible

Ka
Review №14

What a disappointment, terrible service, honestly, it is a total stress every time I want to make an appointment, stress because when one goes to the place a horrible treatment.

Ro
Review №15

Im honestly looking for another place to take my kids ... Ive tried to make an appointment Ive been calling for a week they never answer ... bad service

Information
7 Photos
15 Comments
3.9 Rating
  • Address:1400 S Grand Ave Suite 101, Los Angeles, CA 90015, United States
  • Site:https://www.eisnerhealth.org/
  • Phone:+1 213-744-0801
Categories
  • Medical clinic
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–12pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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