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Walgreens
3201 W 6th St, Los Angeles, CA 90020, United States
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Do
Review №1

Very nice place to go shopping for everything medical and health and beauty. They offer good deals to their extra customers. The only complaint I have is that the pharmacy doesnt cover my medical insurance Anthem Blue Cross so If theyd fix that then Id be a full time customer for all things.

Tr
Review №2

Refuses to answer the phone. Will leave you on hold for as long as 30 minutes and simply hang up on you. Someone needs to contact corporate on this trashy location. Embarrassing.

Jo
Review №3

No one at the pharmacy ever answers the phone. I’ve been on hold for over 2 hours before, usually a 1 hour minimum. I get put on hold over and over again or just straight up hung up on. I understand that they can be busy, but the result doesn’t change no matter what time of day or night I call. A small level of priority needs to be given to customers waiting on the phone because it’s absolutely ridiculous. I appreciate the work pharmacists do, I believe they want to help people, but It seems that they have become desensitized to the fact that there are real human beings on the other end of the phone line that need help and some people, like the elderly, have difficulty with transportation to come in directly and end up getting neglected by the pharmacists that work here. Please do better.

Tr
Review №4

I really recommend this service and expect that more people use it for their medical needs. It was fantastic; they walked me through the whole procedure, answered all of my questions, and the drug came quickly. Thank you incredibly much!

Sk
Review №5

Only this pharmacy was able to help me with a doctors prescription for my medicine. I was ecstatic that they accommodated my requirements in such a professional way. Their assistance is highly valued. Highly suggested!

aW
Review №6

I had 2 interactions with 2 pharmacists dealing with prescriptions for my daughter just out of the hospital. There was a problem with one prescription and through persistence they fixed the problem. Both showed genuine concern and went out of their way to help. Beyond professional they were both kind and caring. Good job!!!

No
Review №7

Good luck getting your prescriptions refilled here. You can be on hold with the pharmacy for hours asking them why you havent gotten a refill and when you finally do get through days later, they take another week to actually fill the thing, and then only do so partially. The line is always absurdly long too. So bad its actually a public safety hazard

Es
Review №8

This drug store has been suggested to us by our psychiatrist. We were willing to save money because they only sold inexpensive drugs. The medicines were handled quickly and arrived shortly after ordering. We are very grateful to you!

Re
Review №9

My mother and I came here to pick up our prescriptions. They were able to provide me with exactly what I wanted at an affordable price. Theyve been really helpful. Thank you so much for what youve done to assist.

El
Review №10

It was my first time visiting this pharmacy to purchase medication for my mother. They astound me and they gladly entertained me. They are both nice and welcoming. I will undoubtedly return here.

Ri
Review №11

I liked this pharmacy because it provided us with safe and efficient products. Their staff knew they could read the doctors handwritten easily. Its been a great trade!

Ma
Review №12

Ive been on hold for 40 mins to speak to the pharmacy. At first I had more than 3 calls ahead then 2 then 1..now someone keeps picking up the phone each time and rings and placing the call on hold. It takes only a couple of minutes to answer my question and theyve dedicated more time to placing me on hold repeatedly than they did to just picking up the phone. This morning I waited 10 mins at the pharmacy drive thru and each time I hit the call button someone says be right with you but never came to the window .. I looked over to see no customers at the window inside. No!

Al
Review №13

Slowest pharmacy in California. Also, they don’t hang out masks for people.

Le
Review №14

Tried calling them to see if they have Girdasil since I went here last time, was in line for a while, only to be told they are out of stock. Was on hold for 20 mins and was the next in line to talk to the pharmacist and ended up being dropped.

Jo
Review №15

This pharmacy has been very helpful in locating the supplements that I need. The pharmacist was kind and accommodating, and she politely answered all of my queries. Their customer service absolutely blew me away.

Gi
Review №16

The Drug Stores clout had an effect on me. My orders were delivered on schedule and under budget. The accuracy of the tap, the materials used, and the execution are all excellent. Thank you for taking the time to read this.

My
Review №17

Since their quality of work was outstanding, I highly recommend the drug store. I felt like all the medications were new. They also promise to deliver medicines to your home free of charge. For my variable schedule, the choice to pick up & deliver was excellent. For this most convenient service, thank you!

Da
Review №18

Takes about two days of holding on the phone to talk to any pharmacist. impossible to get refills by the time i need them, and once a month my mental health takes a hit from doing this.

Ju
Review №19

While making a purchase of two Perrier mineral water bottles, the female cashier asks me what the price is. Ignorance is truly bliss. On top of that, the security officer was not wearing a mask on his face.

Ro
Review №20

This drugstores operation continues to exceed my expectations! They were very helpful in locating this particular drug for my digestive problems. This pharmacy should be well-known.

Je
Review №21

If I only could give them 0 stars I would. I waited for more than 15 min for them to take my prescription at the end I decided to leave because they saw me standing there and they wouldnt even say something.

De
Review №22

Do not come to this Walgreens their drive thru is slow and the inside pharmacy wait is about 1-2 hours for pick up and drop off

Gi
Review №23

This drug shop really inspired my mother and me! For our next order, they served us well and even gave us discount coupons. We really appreciate how their clients are being handled! This store of drugs needs to be identified!

Mi
Review №24

When calling, the automated system says 2 minutes.After 16 minutes I started a call on another line. That line got picked up in 5 minutes, while the other one stayed on a never ending loop of holds for 21 minutes by now.The pharmacy tech could not help, and put me on hold for the pharmacist. After about 12 more minutes, they dropped the line and it sent me to a survey.So, I called back. The automated system said 2 minutes wait again. The wait was about 11 minutes this time (by now, I had the other line going again). The tech said she’d get me right to the pharmacist. She put me on hold, where I’m spending my Saturday. Going on an hour now, just to get a simple answer of whether they can fill my daughter’s prescription.This is the worst customer service. It makes Comcast look like the Ritz for customer service.Location:3201 W 6th StLos Angeles, CA 90020United States

CL
Review №25

The store itself has the worst customer service with big lanes if not they make you wait because no one is at the cash register and for the photo department its give you at 2 hrs time when the printer and machines are ready there just they need to click a bottom on the computer and its starts printing and cutting itself on the sizes that you ask for it thats all, so when I see a lady that come to ask for her prints and they ask for the time she put the order and respond that it was almost 3 hrs ago and they check the computer and go to the printer and select her name and prints start coming up and ready in 3 mins I ask why to wait so long if anyway they dont do it on the 2 hrs wait that is been told just right away when you come to pick them up so the employees made of this store a disgrace itself

Is
Review №26

Keep up with the good service! Im going to be back in this drug store again because of the outstanding support of the staff. Not just that, but also their inexpensive and safe medications and vitamins.

Ta
Review №27

The staff at this drug store helped each other to provide a quick service. This place has a really good feeling. Theyre still supplying you with the best medication.

Li
Review №28

Big shot out to Inna, pharmacy assistant. She had patience to look into all possible way to save me money , while being professional, kind and helpful. Thanks

Ty
Review №29

Had a wild night with my girlfriend. They had Trojans in the right size. Please pray I dont become a dad.

Ni
Review №30

Undervalued, they’re understaffed, under care for their customers, smh

Sa
Review №31

Drive through takes forever. It takes at least 15 minutes per car. They should assign someone dedicated to the drive through.

Ta
Review №32

Im always nervous if I go to a pharmacy, but that has changed thanks to this pharmacy. They held me very closely and continued to assist me with my concerns. Im ecstatic to have found this place!

Ma
Review №33

Whenever I go to a pharmacy, Im still nervous, but thanks to this drug store, my impression has improved. They gave me such a warm hug and vowed to support me with my problems. Im overjoyed to have come across this spot!

Kr
Review №34

The drug store where I bought the maintenance medicine for my grandparents was very welcoming. They really made sure to organized all their customers that everyone will surely be accommodated well. Great job!

Ao
Review №35

This drug store fascinated me by its amazing customer service! I am so glad that I discovered this drug store. Now I know where to go every time I needed to buy some medicine and vitamins! This drug store deserves to be known by many!

Mi
Review №36

I really get scared every time I visit the drug stores, but because of this drug store, my perception has changed! They embraced me so much and helped me with my questions. Im so happy that I discovered this venue!

M
Review №37

I call pharmacy and I am put on hold for 10 minutes and when my calls finally gets through I hear them but they didnt even want to talk to me... HORRIBLE... I call back and there is 3 callers ahead of me 🥺

Ha
Review №38

This drug store amazed me with its amazing customer service! Im so happy I found out about this drug store. Now I know where to go any time I need some medication and supplements to buy! This drug store needs to be known to more people!

Ma
Review №39

After work, my mom told me to buy medicine for her maintenance. I immediately went to this well-known drug store to buy it. They have the most effective and trusted quality of medicines. I will always be your number one customer. Thank you very much.

Bl
Review №40

Some1 gotta clean up the broken glass in the drive-thru entryway its been there for a couple weeks. . . Cmon guys

Ma
Review №41

Very bad customer service. Staff I interacted with was incompetent. Manager was unfriendly and lacked critical thinking. Overall a very disappointing experience.

Ma
Review №42

Terrible service waits are very long

Ro
Review №43

So... the other reviews that mention long lines are absolutely true. It took me about an hour to get a prescription for eye drops. With that being said, though, the clerks were very polite and did their absolute best to fill orders. As I waited for my prescription, there was a customer who only spoke Spanish. Joseph was the person helping me. He called someone from the front to help translate. The employees seem to be doing the best they can. Its nice that there are chairs for customers to sit in while their order is being processed. This pharmacy needs more help!

Me
Review №44

This is a busy Walgreens and I’ve always had good service from everyone. I’ve been coming here for years. All these other reviewers are entitled and don’t have patience to wait. The employees are doing the best they can and a friendly greeting and smile to them (from us customers) actually really helps them too.

La
Review №45

The tall white guy in the pharmacy has came to work with an attitude attitude with the customers

Pa
Review №46

Guy put me on hold as l still talked. Then when you could hear the phone ringing they would answer it and put it on hold again.. !

Ki
Review №47

This is my drug store in town! Theyre all so welcoming, and theyre going to really help you if you ever have some doubts about any medication or supplements! This drug store needs to be remembered!

Je
Review №48

I was looking for a medicine that would cure my headache, good thing I found this drug store. The pharmacist was so helpful and even gave me tips in order for me to lessen my headaches! I am so satisfied with the service they provided!

Pe
Review №49

I used to be afraid of going to the supermarket, but thanks to this pharmacy, it has all changed. They kept an eye on me and tried to assuage my worries. Im glad I came across this place!

Yu
Review №50

Dirty, they always have long lines, homeless people just right by the entrance, security is rude.

Dy
Review №51

Things are easy to find. customer serfice is great. and the Phamacy team here knows how important meds are to there customers. love this location.

bu
Review №52

Nice customer service.

Bu
Review №53

Yesterday, I was worried that the drug I need to buy could be too costly. But luckily, there was a very decent amount of medication in this drug store. Thank you to the pharmacist.

Br
Review №54

The pharmacy NEVER answers the phone. The Store Manager rarely does, and he transfers to the pharmacy. If they pick up? They just hang up.

Lo
Review №55

I always get scared when I go to the store, but that has changed thanks to this pharmacy. They kept a close eye on me and tried to assuage my fears. Im glad I came across this location!

Pa
Review №56

Slowest Walgreens of all time the pharmacy seriously needs to get it together very unprofessional over here

At
Review №57

Always a line. Expect to be here 10 extra minutes. Usually only one worker at the register.

Sa
Review №58

Asian dude at the counter is so unfriendly and seems angry. Felt very uncomfortable

Ca
Review №59

I used to be afraid of going to the grocery store, but it has all changed due to this pharmacy. They looked at me and tried to console me. Im glad I found this spot!

Pe
Review №60

I used to be scared of going to the store, but thanks to this pharmacy, it has all changed. They grinned at me and attempted to console me. Im glad I came across this place!

an
Review №61

Great and helpful staff and pharmacy

La
Review №62

We printed pictures there & they were so easy & fast! Employee Erwin was amazing & very informative. Helped a lot! We will definitely be back! 😎

Gl
Review №63

This is my to go to Walgreens since I live in the area.Been coming here for about 3 years now and never have I experienced horrible customer service like I did today . The cashier by the name of “Eric” (I think) very rude, like he doesn’t care about his job . I asked if I could purschase/have two bags for my items and he replies” we’re not charging bags haven’t your heard of covid —19” like ok it was a simple question I asked . Never smiled, while scanning my items he just threw them in the bag, I still said “ thank you have a great evening” and nothing. This person needs some basic training in customer service . We get it we all have bad days but don’t take it out on the customer !

Wa
Review №64

I have been getting my med from discount for many years. They have never let me down. Unlike big chains, they really care about their clients and are always there for me. I wouldnt go anywhere else. Ruby is the best pharmacist in the world. Thanks for always coming through for me.

Le
Review №65

These guys are the best! Accommodating and sweet as pie. They will do whatever they can to make sure you get what you need AND at a reasonable price:) I heart discount pharmacy.

Ge
Review №66

Visiting from out of state. Mr. Carth Rx manager was awesome, amazing & timely @ getting my prescription filled. Would definitely be my hometown Walgreens.without a doubt!

Ke
Review №67

I love this Walgreens! If I cant find what I need at CVS I go here. They always have a great array of holiday items. The problem is that they have plenty of registers but never enough staff to handle the volume of business. There is always a long wait, dont expect to get in and out quickly.

Ka
Review №68

Worst experience ever management is extremely rude to people i wish i could remember the lady’s name to post it out here . Will not be back.

Ma
Review №69

Great local pharmacy for those that live in the neighborhood.

E
Review №70

1. I went to the pharmacy with a renewed prescription note, and an employee told me that they needed to clear it with the insurance first. So I left the note in their care and I went home without putting too much thought into it. But about a week later, and I still hadnt heard back, I checked the status online and saw that the insurance company still hadnt approved. I was nearly out of my old prescription by then, so I called the pharmacy. Getting a person on the phone was a nightmare in itself, as the phone wait was long and it got disconnected a few times - meaning I had to call back and wait again each time. When I finally was able to get a person on the phone, she looked through the record and resolved the problem right then and there and told me to come and pick it up. I was so happy about not having to skip a dose that I forgot about the inconvenience of waiting, and went in to pick up my new prescription.2. After some 30-min wait (8-8:30pm), the customer service person (male black, tall and heavy set) handed me my prescription bag and told me when youre out, come back and Ill give you more. He said it with the air of a person who personally owns the pharmacy and the drugs, as if I needed to be grateful to be getting anything at all. I asked him what he meant, and he said with undeniable agitation in his voice we out [sic]. I wouldve asked more refill-related questions if not for his dead, fish-eyed, why are you still here look, so I left. After I went home, I opened the prescription bag and saw that there was literally ONE PILL in the bottle. LOL. If you ever decide to visit this pharmacy, good luck!

Sh
Review №71

Just left from here horrible service they just kicked someone out for no reason then showed me my nick name on hes name tag which is angel one employee, while security was harassing did not feel safe or comfortable this store is low rated for a serious reason clean it up hire new people cashiers and security!!! Dont want to see a show!!!

Ri
Review №72

The photo department lost my family photos film that was supposed to be developed.

Zo
Review №73

As friendly as they try to be here, theyre all so slow and seemingly incompetent at their jobs, I am still waiting after 40 minutes for them to find my FedEx item, which I specifically described as an envelope, and for some reason they seem to keep looking through piles of giant boxes, Ive had a girl refuse to sell me wine because my friend who entered the store with me, but didnt not cash out with me didnt have her ID (shes legal and explained she wasnt drinking any when I complained to the cashier), not the lowest score I could give because there are some good people here, but for the most part they try their best and their best sucks

Ea
Review №74

THERE WERE NO LINES, SOCIAL DISTANCE WAS PRACTICED AT THE PHARMACY AND TBAT LINE WAS SHORT BY TWO PEOPLE AHEAD OF ME I BELIEVE ON A MONDAY!

Jo
Review №75

I love Walgreens and their fantastic sales!! This one I especially like bc its open 24 hours! They have a parking lot and is very easy to access.

Ca
Review №76

Its pretty tough for a drugstore to get 5 stars but this one is definitely better than the overall Google rating. There are a lot of haters here. The pharmacy isnt perfect but its a good-sized Walgreens and they have a lot of items and sales.

Gi
Review №77

I honestly feel like this place might be even better without those bad people working there. God bless Walgreen.

Fr
Review №78

Employees are miserable. They seem to gout if their way to be rude and two of them walked away from me and intentionally ignored me when I approached them for assistance. Employees here make DMV employees seem like they work at the happiest place on earth.

J
Review №79

I never have any problem and is conveniently located near where I live. The pharmacy could speed it up a bit when it comes to long lines though but other than that its all good.

Ga
Review №80

Their pharmacy isn’t 24 hours. Pharmacist was eager to close.

A.
Review №81

Easy enough

Ja
Review №82

Very convenient for me.

Al
Review №83

Went in at 7:30pm, waited 30 min to reach the counter. the lady first did not even know what the prescription said, had to talk to the one in the white coat who said “‘Naproxene” and then was told “as you can see, there is a very long line so we will fill it for you in 2-3 hours. we will text you when it’s ready” I waited til 10pm, then fell asleep and woke up at 2:30am (now) to see and still no text. i called, was on hold for 20 minutes because “they are busy” and then was told “texts don’t get sent out after 10pm, it’s ready to be picked up any time.”what.... the..... AVOID!

Th
Review №84

Try not to send your FedEx packages here if possible. Staff here is not trained in anyway on how to handle them, and of course this Walgreens was not built to handle this kind of work in the first place. The packages all sit in a big and unorganized pile - staff pretended like I was crazy and that my package didnt arrive at first (they found it five minutes later). One of my boxes had two holes like it was dropped onto a sharp edge - product inside was shattered in pieces on one side. Not sure if it was Walgreens or FedEx, but my money is on the former lol

Pe
Review №85

I think they towed my truck out of their parking lot so I had to pay for an Uber and pay about $360 to get my truck out of the tow yard. I have been buying from this Wallgreens for years because I work right next door. One time that I had my motorcycle in the back of my truck it was too tall to fit in my work parking lot, so I parked my truck with my motorcycle in the back of my truck in the far corner of the Wallgreens parking lot where no one was parking so I would not be in the way of their other current customers. A few hours later when I came out of work, my truck and motorcycle were gone because they had been towed away out of their Walgreens parking lot. Another time, my girlfriend parked in their wallgreens parking lot and when she came out her car was missing all 4 of her hubcaps.

Ni
Review №86

Everyone e that works here is very polite and professional.

S
Review №87

They do not except return nor change to another manufacturer of the same medicine even though I cant take the drug for some allergic ingredient so did not take any. They just asked me to receive new prescription. Rite Aid and CVS accept return or change to another manufacturer if they have.

Un
Review №88

My experience with this store has always been positive.

su
Review №89

You have to brace yourselves up to one of the worst pharmacy experiences in your entire life. Start with the outrageously long line, impolite and ill-mannered staff, and most of all, uncaring pharmacy staff to paying customers which may probably comprise of sick patients trying to get a refill of their prescription medications. Walgreens should consider giving their pharmacy staff a good Customer Service overhaul.

Sc
Review №90

Please also read the review on Yelp.This place is terrible. The lines and wait for the pharmacy is extra long because the staff is incompetent.They also lie about when your medication will be ready so you will go there and then get trapped in a long line with long waits.Read all the other reviews. They all have the same theme. Don’t come here!

Te
Review №91

Always find what I am looking for. Good clean store

Ps
Review №92

The pharmacy line is ridiculous long and they only have 1/2 cashier it takes almost 20 minutes for each person as they need to walk people through in how to use the medication. They need more staff this was supposed to be quicker as people are in need of their mess.

Ja
Review №93

Dont send your FedEx packages here. One of a walgreen employee there she threw packages on the floor, she was very rude. Worst customer service.

Sa
Review №94

This pharmacy is a nightmare. I have a very basic medication that should be easily filled, and yet I manage to wait a crazy amount of time each time I go. I dropped my prescription off at 11am and was told 30 minutes and to come back later. I came back at 6pm and had to wait 40 minutes in the pharmacy. Terrible service. I’m switching pharmacies.

Xu
Review №95

This is the slowest Walgreen I have ever visit. The line is incredible long. I drop off for 4 tab of antibiotics. It took 2 hours to get it ready

La
Review №96

From my experience, Martell is the best employee. He really went above and beyond. Great person to have working at the register.

Fa
Review №97

Very uncaring staff. I felt like asking them a question was intolerable to them. 3 staff were rude when I asked a question. I can only say that its a reflection of the management. Obviously they have problematic customers and so theyve categorized everyone the same. Ill take my business elsewhere.

vl
Review №98

Dont go in this store the old lady name is gale I dont know if she is a manager.So this is the reason I dont like this store Im trying to buy 24pcs of candy bar and she said what??? she want to limit me to buy the candy bar and she said if the items are sale u cant used coupon.And Im just walk out the store b4 I got mad.This girl she dont know what she was talking about and she so mean lady.All people here are unprofessional and the store look nasty.

Mi
Review №99

TERRIBLE ! I open up my camera to check what battery I needed so I can buy more while Im at it. They fell. One of the workers happen to pass by and ACCUSED me of stealing! I said I wasnt, that they fell, she brought an open pack of batteries and called more workers. Want me to call security and check the cameras? Its gonna be embarrassing for you, she said. They werent even the same batteries! No one apologized! She just let me going saying, Well, okay, whatever, being very rude about it!

Je
Review №100

Worst pharmacy ever seen. Stupid policy wouldnt sell pills for cold/flu to foreigners. Yay this companys philosophy=all Americans are good people not like foreigners who would definitely cheat and mis use the pills for other purposes. Whats even more disturbing is the attitude of the staff we are not like European pharmacies who would distribute any drugs to people. Absolutely. You surely are not like European pharmacies. Im so grateful that we dont have such stupid phamacy in our country.

Information
39 Photos
100 Comments
3.1 Rating
  • Address:3201 W 6th St, Los Angeles, CA 90020, United States
  • Site:https://www.walgreens.com/locator/walgreens-3201+w+6th+st-los+angeles-ca-90020/id=5879
  • Phone:+1 213-251-0179
Categories
  • Drug store
  • Beauty supply store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pick-up:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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