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Citydog Club
1815 Pontius Ave, Los Angeles, CA 90025, United States
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Ky
Review №1

Workers are nice. Manager is atrocious. One of my dogs came down with kennel cough and the other dog flu 5 days ago. The manager’s response was to “de join” my dog claiming he was “dangerous” after one worker couldn’t handle him when he got excited and didn’t want to her to put his collar on.DO NOT JOIN THIS LOCATION. YOU WILL REGRET IT.

La
Review №2

Leaving your dogs with other people and at new places for any time (let alone an entire week) is always a tough decision. CityDog makes the decision easy from the first Meet and Greet. The staff gives you a tour of the facility while your pup is slowly introduced to the playroom in order to make sure that they are a safe and appropriate fit the for the pack. We boarded our two dogs for a week while we were away, and felt very comfortable with the well trained staff and the protocols they had in safe for the all of the dogs health, safety, and happiness. The staff answered all of our questions, gave us photos of our dogs while away, and were very prompt whenever we needed help or had questions. Our dogs came home worn out from playing, and we could watch them playing and lounging with the other dogs on the cameras whenever we wanted to - even while in another country.If you are looking for a boarding or daycare stay for your pup - citydog West LA was great!!

Ja
Review №3

As always a pleasant experience for our elderly beagle. Staff extremely welcoming and caring with each visit! Including professional phone etiquette and pick up time!

Da
Review №4

Great staff and clean facility.

Pa
Review №5

My dogs go to for daycare and groomingShe comes home beautiful from groomingAnd happy after daycare

Ri
Review №6

Great people, the day care room was kinda depressing.

Je
Review №7

Jessie is the best groomer! I have a 15 year old mini poodle who does not like getting baths and Jessie takes the best care of my little old man. Super sweet and attentive with him.

Pa
Review №8

Unfortunately the attention of the front desk sucks!

Lo
Review №9

I have been bringing my little Sophie to WLA City Dog for 4 years now and she loves it! Jesse does a wonderful job with grooming Sophie.

Ga
Review №10

They have always been great! Very convenient hours for drop off and pickup and they can handle last minute bookings for someone like me who says yes to a trip a day before going. They’re always quick to call if there are any concerns as well. 60 something a night is a bit steep compared to having a Rover sitter come but I trust this staff more than a random person on an app.

Le
Review №11

They are so professional here and take such amazing care of my pup. Any issue that’s happened has been resolved instantly and I feel like my pup is safe when I leave him here.Last week, I went to drop Lando off at daycare and he had his paws on the gate excited to go in. He walks in with the team and doesn’t look back. He was NOT like this his first day. The team has slowly gained his trust and make him excited to go to daycare.Grooming services are also great.

Ja
Review №12

What a great treat for any dog. Everything is just absolutely great!There is no better place for our pets. My dog absolutely loves this place. They are very caring and compassionate. As for the premises, it is always immaculately clean, spacious and well planned. The crew is very professional, courteous, friendly and eager to help. The service it honestly unbelievable.

Ro
Review №13

The staff are “dog people”, the best kind people in the world. Our dog loved it up there. Why shouldn’t she? Care, warmth and love? Wow, I should stay there

Ch
Review №14

The staff here are always so lovely and they know my dog by name and on sight. The groomers are really great as well!

Su
Review №15

Always on time and ready and makes my dog MooShu smell and feel like heaven.

Mi
Review №16

Super smart and friendly staff. Really care well for the dogs. Great supervision. Very clean facility. My wife and I were in from out of town with our dog and used Citydog for daycare. Will use them again with great confidence. Very nice experience

Br
Review №17

Grooming - Ive been going to Citydog for six years, and they always do a great job grooming my bichonpoo. (I went to Jaymee for many years, and she is awesome but she left.) Now I go to Jessie, who is also fantastic. She took extra time, love, and care to give my dog the perfect haircut (as she always does). And I love her cheery, positive attitude. Shes a keeper!Daycare - Ive also used their doggy daycare services, which are great. I can watch my dog remotely via their cameras, and the staff is so friendly and caring, they sometimes send me pictures of my pooch.

Jo
Review №18

I love city dog yummmmmmmmmmi

Gi
Review №19

We come here for one reason ... Jesse the groomer!! My dog has huge separation anxiety. Jesse is wonderful with her. Last visit was the first time in 4 years that my dog stopped crying when Jesse went to pick her up (and gave her some kisses). The only negative ... my dog only gets a haircut (no wash, nails, ears ...) and it is quite pricy for a simple cut. We will be back. Anything to make my dog more comfortable.

Ni
Review №20

When I took my dog for the very first time, I was nervous. I love how they treated us both. How you have camera access to check on you dogs well being. Its very clean. It was an Awesome experience.

Se
Review №21

Cool Place. Wonderful people ❤️. Love it 😍

Ma
Review №22

I love Citydog! Club, and wouldnt take my pup anywhere else. They are great, responsive, and compared to other doggy daycares, very reasonable. Every time I call to check on my dog they put me on hold and walk back to check on her themselves. I feel totally comfortable leaving my dog there during the day, or over a weekend.

Ed
Review №23

Nice place to bring your dogs

Co
Review №24

My dog had a lot of fun playing here, she was tucked when she got home

Ja
Review №25

Jamee is the best and always makes our dog look great.

Jo
Review №26

They take appointments for most pet grooming, and sometimes the stylists dont show, and you take home an unwashed dog

An
Review №27

Nice, clean, dog care center with friendly and attentive staff. Awesome groomers and attendants too!

Ir
Review №28

They live dogs, they know dogs, they are awesome. We trust them.

Pe
Review №29

Pretty good place to get stuff for your dog

Na
Review №30

I have to say we have never been happier with a place to leave our Dreeam! (our blue fawn pit). From the second you walk in the door the team greets you with a warm smile, they are never too busy to help you and answer all of your questions. They are warm, friendly and the love they have for dogs shines through with every interaction you have with them. The got to meet the owners April and Phillip (dog lovers themselves) and they take an interest in your needs and concerns when it comes to your dog. You have to meet them! Great people and dog lovers!I met the Dog trainer @ CityDog Club and really liked his positive approach. We have gone to other trainers in the past who believed in choke collars and a harsher approach. Dreeam has never responded better when using the tools CityDog he has given us with training Dreeam. We wish we found them first!The CityDog Club facility is as clean as it gets, in order and provides such a fun, active environment for Dreeam to go to. Our dog is very active and loves to run and play. We love that she is not kept in a cage with minimal walks. She gets to run around with other dogs her size, play and keep active.If you are looking for a place for your dog, you have to join the club...CityDog Club...in a way I wish there was a place like that for us also! :)

Mi
Review №31

My sons work. Great place.

Ra
Review №32

Cool place for your goofball

Li
Review №33

Friendly service and good at what they do!

Je
Review №34

Best groomers in town!

Gr
Review №35

Great experience

Information
28 Photos
35 Comments
4.7 Rating
  • Address:1815 Pontius Ave, Los Angeles, CA 90025, United States
  • Site:http://www.citydogclub.com/
  • Phone:+1 310-477-0364
Categories
  • Dog day care center
  • Kennel
  • Pet groomer
  • Pet sitter
  • Pet supply store
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
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