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The Spine & Orthopaedic Academic Research Institute
860 Hebron Pkwy Ste 1202, Lewisville, TX 75057, United States
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Re
Review №1

This place is amazing! everyone was so nice Ive only gone ones but I am definitely looking forward to going back! these people actually care about you and they are going to give you the best treatment that fits your needs Also they take the time out to read your chart I was so blown Away with the hospitality! I saw a young man doing therapy with this couple he had them laughing but also helping them get back on their feet and the doctors are so so great!!! at what they do I cant thank them enough!!!

An
Review №2

From the moment I stepped into the office everyone was polite professional and helpful. The front desk ladies are polite and friendly! Diligently checked me in . I enjoyed the visit. Even though I was in some discomfort. As far as the doctors performance that leaves a lot to be desired. I went there knowing I had a broken knee cap. Once the doctor saw the MRI he showed it to me on his laptop and that was the end of the visit. No treatment plan was discussed or anything else for that matter. He informed I was going to need to use a walker and then stated he wanted to see me in 30 days. Whatever amount the visit cost was a waste of money. A patient needs to be included in their own treatment planning. Just because he is a doctor does not make him the only decision maker. I will definitely look else where for a professional opinion.

bi
Review №3

Personnel is very friendly, caring and dedicated. They are professional and thorough. My procedure was 20 minutes late but everything else was great. Highly recommend this facility and the staff!

Je
Review №4

Dr. Hothem IS by far the BEST!!! He’s very compassionate for his patients and truly cares for them ❤️‍🩹 he’s medical assistant, Lorena is awesome! Great attitude and always smiling, feels great to come into a Dr’s office with this kind of service when your not feeling well.

fr
Review №5

When I arrive to my appointment I didnt know what to expect, at the time I was in much pain @ surprisingly the ladies at the front desk were very kind understanding , they noticed I wasnt feeling well @ offered compassion by stating their sorry I dont feel well..As I entered into the bag and went into the room they offered me something to drink to ensure I was comfortable. The doctor was very nice she understood and she also stated if theres anything that they can do more to help me just pick up the phone and give him a call.I recommend this place to anyone these are very nice and kind individuals who have a beautiful understanding of what individuals are going through

Ja
Review №6

I want to say THANKS to the entire staff here for all you have done for me.. From beginning to the end.. I have to say that not only are you guys awesome but you guys are very professional at all you do... Thanks Dr. Hothem for listening always and for all your concerns to a speedy recovery. I truly recommend S.O.A.R. to all my family and. Friends... Keep up the great work... J. Wade

Cl
Review №7

Very close attention to detail. Shows concern and passionate about fixing ur problems. Would definitely recommend to anyone. Plus we need to support our Veterans

B
Review №8

Hello I am very grateful for the fantastic staff that soar has !!the doctors and the assistants are very layered in their work and above all they are very friendly. I have spoken to my acquaintances how they have helped me and without a doubt personally I recommend this great medical institution!Thank you very much for being on the lookout for the most valuable thing we have.Our health!!!!

Si
Review №9

Good experience felt comfortable and they are really helping me getting back to where I need to be health wise since my accident. Doctor Elijah Hothem M.D. and his wonderful staff at the Soar Institute are Amazing. Thank you so much for the staff’s Great courtesy and warm hospitality and the staff made me feel comfortable and getting back to 100% Health wise.👍

Ch
Review №10

The staff are wonderful. Knowledgeable and explains the problems to be understandable. A willingness to want to heal me and make me a better person fron when I first went there.

Ma
Review №11

Pinnacle Spine and Ortho, is the best! Everyone there is friendly, very professional and take the time with you to explain everything in detail. No surprises. Kay Lynn, Dr. Reese and the entire staff are the best in Little Rock. Thank you for working with me through a very traumatic time. I appreciate every one of you.

Ro
Review №12

Dr Hultom, takes his time and explains everything to you. He doesnt immediately jump and say okay you need surgery, as a matter of fact he avoids surgery unless its absolutely necessary. I think that he is a great, and caring person I would recommend it anyone go see him you well be glad you did,

Li
Review №13

This is an exceptional doctor and team! Always make you feel welcome, always on time. Couldn’t ask for any better team!

Va
Review №14

The Dr. took her time to explain things to me she ordered tests she knew I needed . My visit with the Dr. was great.

De
Review №15

One of the best medical experiences Ive ever had as for as professionalism, the staff is friendly the Facility is always clean ... the Dr was easy to talk to and cared about you recovery from a sincere love of her profession... in closing I would say this is the only medical facility Ive been to who I recommend in all forms...

La
Review №16

Everyone was nice. When I am nervous I start smiling I know weird…. It happened every time I see an operating room and I seeing them a lot unfortunately. But it was better this time. When it was time to go under the anesthesiologist was really nice and got at me slowly. I hate I was in a reck, but I am happy I am SOARS to get better.

Bo
Review №17

All I could say is Thank you to all the staff members for making my visit pleasant. I wont go all into details but I would recommend them to my friends and family members. Thanks Team for all you do! Im starting to feel great already!

Mo
Review №18

I was in a bad car wreck. SOAR is being very helpful in assisting me to physically get back on my feet. The staff is very professional and helpful.

Je
Review №19

At first I was unsure of the outcome and if I would be able to recover or not but the results were great and the staff were great

St
Review №20

Dr. Benner and the staff in Benbrook are great! They make you feel comfortable from pre-op til after. Highly recommend.

Le
Review №21

The staff is very professional and knowledgeable! There is no sitting and waiting and everything was done with excellence!!

Da
Review №22

Havent made my appointment yet, but everyone Ive talked to over the phone are helpful and trying to get me as close to my home as possible for surgeon appointment. Me getting there is my issues.

Na
Review №23

Very professional sweet and caring staff , they are understanding and on a mission to make you feel better. I highly recommend this clinic!

An
Review №24

Dr. Benner is the best doctor she actually sits down and listen to her patients and then explains why this and that is happening and give you options on how to deal with it. Thanks alot Dr.Benner and her crew

Ka
Review №25

I have been seeing Dr Hothem for a little over a year and just recently had my back surgery. S.O.A.R has been by far the best group of medical professionals I’ve had the pleasure of dealing with.

Je
Review №26

I love everything about them they help me out on everything they talk me through everything I needed and wanted know

Gr
Review №27

I have been going here for a bit now and can honestly say that I am in great hands! Dr. Hothem is truley amazing. He is dedicated to the well being of others.

ni
Review №28

The staff was very nice and got me checked in and back in a room within 5 minutes. While waiting to see the doctor there was a beautiful view of a pond with ducks swimming. When the doctor came in he explained everything in terms that I could understand. He went over my results and provided me options that he would provide for himself. He was very caring.

MO
Review №29

I want to thank you for all the Great work

CY
Review №30

Very nice clean environment with friendly staff. The Doctor was very nice , clear with my choices & he made me feel comfortable with my decisions.

he
Review №31

I am so grateful to finally found a doctor this really care about your patient and make you feel that they do in the waiting time is very short I think I remember waiting no more than Back 2 minutes In-N-Out not that long so that being said I say thank you and keep up the great job

Ke
Review №32

Great Service! No long waiting period..Very professional..

la
Review №33

Based on your individual test they do an amazing job

An
Review №34

My Visit was very Fast. They dont take all day to see you and the place was very clean and all the employees was very nice people! Dr. Benner is a very sweet and caring lady ❤️

Su
Review №35

I love Dr. Hotham. He keeps me reassured and explains everything to me like a 3rd grader. (Which I need!!) I met Brittney, Monica, Summer, and Calee! They were absolute joys! They kept me laughing and comfortable because I was nervous. But everything went beyond great! Thank you Dr. Hotham and your team for providing exemplary care!

Er
Review №36

I am glad that I was sent to this Doctors office. Inspite of what I was going through which was devastating to me , Doctor Reese and the team has helped me through this horrendous situation. They are so knowledgeable and they really made feel good to know that they were the ones who where going to do my surgeries . Its been a rough time for me since my accident.But the only thing I can take from this is that Doctor Reese is on the job . And that makes me feel better.

Yo
Review №37

I never have to worry about how long its going to take to be at the Drs. Office. I dont remember ever sitting there 5 minutes before they call you to the back. Then your called to the back quickly your ask questions about how you feel. After a couple of mins. Dr. Walks in. Examines you. They all treat you with respect. I have nothing bad to say. I would recommend them to anyone. It is also a very clean environment.

So
Review №38

The staff is wonderful here always friendly. Dr Hothem’s bedside manner is great. I love the way he speaks regular people terms so you can actually understand what is going on with you and any procedures you will undergo.

Am
Review №39

Love the girls in the office as well as the doctor. All of the interactions I’ve had with anyone in the office has been so pleasant and helpful. Would recommend soar to anyone asking!

Ca
Review №40

Great customer service and they made you feel comfortable . They explain everything to you and make sure you are getting the best quality service. I will recommend everyone to come to them because they will take care of you.

Ja
Review №41

Im treated like family everytime I walk in that office, by the staff as well as my Dr.Thanks guys, and Much, much love.

JL
Review №42

My opinion, they suck! Ive called them 3 times and left messages to make an appointment and no one returns my calls! Why i have to chase a company down to take my money, it should be the other way around, you think?

Ki
Review №43

The staff was professional and friendly. They will answer any questions you have and the doctor is amazing as well. I like when the doctor and his staff will take time out, to get a true understanding of your needs. Job well done!

In
Review №44

Dr H was very attentive and took good care of getting us back to normal as possible. I would recommend.

Ma
Review №45

Great personal always helpful

Jo
Review №46

My appointment was at 9:05 AM, and I was taken to exam room at9:05. Dr. Reece is so professional and pleasant it was almost enjoyable going to the doctor what a switch. He made his treatment judgement and executed post haste. I will recommend WT Spinal Institute at every opportunity.

Gi
Review №47

They whole staff was excellent from start to finish very detailed on my c5c6 epidural injection. Facility nice n clean !

St
Review №48

Great experience as a first timer. The staff and Dr. Hothem were all very friendly and helpful. I especially loved how Dr. Hothem explained my injury with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.

De
Review №49

Ever since i was referred, my care has been excellent! They care, listen and want to help! Comfortable environment. Super friendly staff.Ive never had an issue rescheduling or having contact with them!

Mo
Review №50

I went to SOAR over an extended period of time for a series of challenging issues that was a result of being rear ended while I was at a traffic light. I was on my motorcycle. SUV. 50mph. Texting driver. You do the math.I cant say enough good things about *everyone* at SOAR, especially Dr Hothem who I had several fantastic conversations with over that time period.He didnt use complicated medical jargon when giving his medical opinion. This made me feel far more comfortable with the procedures as I felt I had an understanding of what we were going to do and why. He answered all my questions, going into as much detail as I needed (I wanted to know the worst case scenario at each step.) and reassuring me that the outlook for my age and physical condition was good.Ive gone from being in abject misery every day, simply by being upright and doing normal every day things, to living a relatively normal existence. My progress has been incredible given where we were and where I am now.Thank you very much Dr Hothem. Thank you in every single language and several made up ones.

Jo
Review №51

The staff here is on point with everything they do. They attend to everything that needs to be attended to professionally. I loved every second of it, of them making me better thanks for everything.

Br
Review №52

No complaints each time I have gone in every one has been super nice. And Dr. Hothem always goes out of his way to explain everything in detail and answer any questions I may have.

Pa
Review №53

Soar institute has been a blessing to me. Im very pleased with the doctor and staff. I recommend Soar for their experiences and the way they care for their patients.

Ja
Review №54

Great staff conveniently professionals

Ma
Review №55

Shots that the doctor give me make feel a new man and strong 💪 the treatment was overwhelming

Gr
Review №56

This place is awesome no more back or neck pain for me but if I ever do have any other problems I know where to go

Am
Review №57

So far Karen is the 3rd or 4th dr I’ve seen and the only one so far that’s seemed to care enough to actually listen. I hope and believe she’s finally going to find out what’s wrong with me and get me back on the right road. She’s very thorough and detailed, she takes her time and truly cares about her patients.

Be
Review №58

When I first came to Dr. Hothem, I had a severe TBI and several herniated discs after a car accident. He was patient, kind, understanding and explained everything to me in details that I could understand. Admittedly, I was afraid of surgery so he promised it would be our last option. He treated my symptoms and pain in a non aggressive approach and had such a compassionate bedside manner which is rare these days. Ultimately, he did a better job than a plastic surgeon and you can’t even see my scar 9 months later. I trust him.I would refer any friend or family member to him and will continue to praise his care. I can’t thank him and his staff for being so amazing and listening to my fears, concerns and well being.Definitely 10 out of 5 stars. 👏🏼👏🏼👏🏼

De
Review №59

There will never be enough words to express my feelings about the SOAR Institute. After a life changing auto accident, I (a nurse) became a patient. I had seen a handful of physicians before being referred to Dr. Brian Reece, MD and Shawna Martin, NP. When I arrived at SOAR. I was in severe pain, had numbness and tingling, and felt hopeless that I would ever be the same person again. Depression had found me. They took me in and after a extensive history and assessment, they started me down my path. Testing, medications, my surgery options, and patient education was their key. My options were presented clearly for my understanding. It was important to them that WE were all on the same page. No one prior had compared to this level of medical care, knowledge, or compassion. I cant give them enough stars on this review. As far as Im concerned there is no other for my orthopedic care. Proudly im a SOAR Institute patient!

Li
Review №60

The doctor and staff was friendly, professional and efficient in their interaction , from greeting you to asking questions and giving help with your treatment(s).

Br
Review №61

DR Holman and staff from beginning to present has been very professional, caring, honest, knowledgeable and skillful in every interaction. No matter if it was over phone, in office, surgery, prep, in surgery, post surgery or follow up, Dr Holman and his supporting team made me feel as if they were taking care of a beloved friend or family membe.

Cu
Review №62

So far so good. Have been treated very well. Everyone has been very respectful, kind, friendly and professional.

Su
Review №63

The doctor was very patient and understandingHe took time to listen to my concernsThe front desk girl was very friendly and very helpful and very knowledgeable

Mi
Review №64

Virtually useless, and they keep scheduling me for appointments and calling me, which is delaying my case and impeding me from using that money to find a specialist who will actually treat my chronic headaches that resulted from the uninsured driver that hit me. You think your 2020 was bad? Thats the tip of the iceberg, and I only wish that was it, also lost my wife and service dog, so the last 24 hours with a constant headache reminded me to answer the SOAR institutes call by leaving an honest review after following all instructions and getting injections just to still have tension headaches per and over even though doctor H. said if I got the first set of injections he would prescribe headache meds (not even controlled, its just I have to see a doctor to get it and its costing me days and days of lost wages)

Os
Review №65

We were very impressed by the professionalism and quality of care we received from this facility. I would recommend them to anyone that wants to improve their condition following an injury.

Sh
Review №66

The staff was very friendly and fast paced with their work and services that they provided

Ar
Review №67

The staff is excellent they provide you with the knowledge of their profession and they really strive to make you feel better theres not an office that Ive been to that has been friendlier than this one theyre exceptional

no
Review №68

HiMy name is Elvira, I’ve had professional care from day one and up to the day I had surgery. Every employee, caregiver, nurse were very professional very polite very understandable to my pain.Dr.Hotham was always so positive and understanding of my pain and situation .Thank you all❤️Elvira Arrieta

Mi
Review №69

The Staff made comfortable, And My Doctor was Excellent with my Surgery. Im very pleased!

Ju
Review №70

Very quick, and pleasant atmosphere, dr made me feel very comfortable.

Er
Review №71

Dr Hothem is AMAZING.He explains everything to me and goes above and beyond to answer any questions I have

Ki
Review №72

I would definitely recommend! Very professional and caring staff!

N
Review №73

My experience was great. Dr. Benner, Dr. Monica (my bartender lol) anatheisiologist and Sarah, RN. GREAT team of women that took good care of me. I can’t remember my recovery nurses name but she was very gracious and kind. Thank you all.

di
Review №74

Absolutely love the care I have received from SOAR Im able to return to the life and duties I had before my accident. I would highly recommend.

Ke
Review №75

They made a unpleasant expirence,,my accident,,liveable,,kind,courtious,and knoledgable

Tr
Review №76

The greatest staff and doctor in the DFW area.

Ci
Review №77

Staff are very nice and friendly. Very professional. Overall great experience.

Ju
Review №78

Love that the doctors do not rush through appointments! They are friendly and genuinely care!

Sh
Review №79

Fast, courteous, knowledgeable. Thank you for a painless visit.

Ma
Review №80

DO NOT GO TO THIS PLACE IT IS A COMPLETE RIPOFF. I was charged $2500 for a steroid injection. Thats all he ever wanted to do was injections to rack up the cost for the insurance. Someone needs to report him ASAP...…..

Ke
Review №81

I would recommend this place to anyone! The staff is so NICE and HELPFUL!! Great place to go!!!!

Gr
Review №82

I felt that everything possible was looked at and considered along with all precautions to not worsen my injury

jo
Review №83

Great place they definitely know what they are doing!!!

Yo
Review №84

Excellence all the way through

Da
Review №85

Good staff and doctors.

Al
Review №86

Dr Eli is an amazing doctor who truly cares about his patients well being. I have to several spine doctors I just felt like a number to them. I would get my injections pain meds and out the door. Not enough words to express my gratitude and thankfulness for Doctor Eli and his team. I am in awe and as for my pain I have never felt better. My quality of life and my happiness is back. I highly reccomend Dr. Eli. The best doctor I have seen, trust me when I say that cause I have seen more than a handful..Thanks Doc..

Be
Review №87

I love the staff!!

Dw
Review №88

The staff was great and was very concerned about my health

Ma
Review №89

Dr. Reece did my surgery in July of 2016. He did an amazing job and I highly recommend him. Everyone I spoke with had concerns about having the procedure done, but I would definitely recommend having it done here. They have the best staff around!

Ay
Review №90

Everyone at Soar is very nice and helpful!!

Ni
Review №91

Great people

K
Review №92

Dr. Reece was very self observed and wanted to do least job possible. He never examined me on the first visit but let his incompetent PA do the all work and just nodded to everything what she said and recommended. Nope, not even one finger of his on my back. He came in the exam room and had his legs and arms crossed and told me “I am 100% sure that you have a herniated disk...”. That’s was already a bad news without seeing the image( Later it turned out to be inaccurate. I don’t have a herniated disk based on the MRI result). His PA ordered a wrong part of back for my MRI which I wasted my time and had to go back to the imaging center for my mid-back which was the real problematic area in a few days again after I complained about the wrong order.I was going in for my second appointment I called the clinic if I needed to bring the CDs and the staff said no, they have them all already. Got there and the doctor seemed agitated because he couldn’t leave to go to lunch. He told me repeatedly from the reception desk in the lobby that I have a lot of serious problems in my bones because I am Asian and without seeing my MRI and X ray images. I replied I never had such pain prior to the injury but he kept saying I have serious problems like “bone myalgia ??” He said I had to be in a combat zone to have my kind of fractures with catastrophic injuries that can’t come from just a car accident. To me I had a catastrophic enough of accident thinking I was going to die when it happened. He kept insisting I had too many problems. That could be a frightening and disturbing gesture to a patient that he didn’t consider. He sounded like he was very excited to break bad news to me. Very inappropriately handled!!Overall, I was not impressed with the staff, the PA, and the doc. Very disorganized and unprofessional !

Ra
Review №93

Had a consultation with Dr. Hothem on yesterday and it went great! I would recommend him to anyone who is looking for open honesty and a thorough physical assessment. He was everything Dr. Ned Urbiztondo at Momentum spine & joint wasnt. Instead of rushing me out of his office, he took his time to really try to figure out and understand the reason for my issues. It is so good to know that there are still Doctors who are passionate about caring for others. Thank you so much, Dr. Hothem, for your good bedside manners and patient-centered care.

Mi
Review №94

Would not take me because I’m self pay, what kind of doctor are you that doesn’t help.. Wow

Ca
Review №95

I came to this place by chain of referral and saw Dr. Hothem. I was in a car accident in December 2017 and had to go through the slow process of getting PT first, mri, etc. Finally, I got an appt. scheduled with an Orthopedic Surgeon after all of that waiting. It’s now been 2 weeks since I’ve had my appt. and I am still not scheduled for the injection. Keep getting the run around from the office manager Lisa, and she keeps putting it on some lady in corporate named Jennifer. She won’t let me speak to her for some reason either. They’ve spoken to the adjuster, so I’m not sure what the problem is. Lisa also tried to tell me that the injection is close to $10,000 and they just want to make sure I’m not stuck with the cost of it if the insurance doesn’t pay. I did my homework and injections aren’t that expensive lol. Found out they were trying to get me to have it at some different facility with anesthesia. You can do it in their office without anesthesia. Nobody asked me if that’s what I wanted. I had a child without an epidural I can endure some pain. Today was the last straw that broke the camel’s back! I spoke to Dr. Hothem on Friday due to side effects from the Naproxen he told me to take, and he told me that he was going to have Lisa schedule the injection. Called her and she had no damn clue about that conversation. I was livid to say the least. I most definitely will not be going back to them.Honestly, I wasn’t that impressed with the clinic and my visit with Dr. Hothem to begin with. I was just trying to get treatment as fast as possible to relive this pain, and I hadn’t had any issues with the referring provider. I was lied to by the lady at the front desk, jacinda or Giselle I think her name was, about them getting my records and claim info. from the referring provider. A week goes by and I’m at my appt. and they have nothing. First red flag, then I see Dr. Hothem. I have two herniated discs in my lower back, but to him they aren’t a big deal. I don’t remember his exact words, but basically he’s seen a lot worse and thinks I’d be good with daily Naproxen. He even said one of them isn’t really a herniation and basically Radiologists exaggerate sometimes. What?! Lol. I just didn’t feel assured after my appt. with him and I never feel that way after a doctor visit. It was such a feeling that I even wanted a second opinion. He said I could take Naproxen daily and be ok and not need the injection if I didn’t want it. I’ve researched the side effects of Naproxen and they can totally out way the benefits of taking it. I have never liked taking daily medications that aren’t absolutely necessary, especially not a medication that can cause ulcers from long-term use among many other side effects. I mean why would I want to do that, especially when I can get an injection that will last a minimum of a few months if not a lot longer. The entire visit I was thinking what in the hell is going on here lol. I don’t know if he was trying to make me feel better about not needing surgery or what, but I was very confused and annoyed with his little concern of my situation. I got a copy of the progress note he wrote, and most of the things he said we discussed in his note we did not discuss. He didn’t give me the short and long-term side effects of taking daily Naproxen, side effects and risks of getting the injection, didn’t ask me if I wanted to have the injection in his office or at a facility, etc. We didn’t discuss exercising to strengthen my muscles or possibly getting more PT like his note states. To each their own right, but I would definitely do your homework before going to this place.

Lo
Review №96

Before you go here ask them what their fee schedule is!! They charge $2400 for a CONSULT no labs, no procedures, just to talk with the doctor! This is WRONG!! The average fee schedule for this service is $250 not $2400. Call around and price check before you go here. SCAM SCAM SCAM!

IL
Review №97

They dont take most insurances. The only way you can get in to see these guys is if you have Blue-Cross Blue Shield or if you have an Attorney. Dont bother with this place.

We
Review №98

Excellent !!!

Ro
Review №99

Everything is very professional and everyone is very friendly

Information
4 Photos
99 Comments
4.5 Rating
  • Address:860 Hebron Pkwy Ste 1202, Lewisville, TX 75057, United States
  • Site:https://www.soarsurgery.com/
  • Phone:+1 844-434-7627
Categories
  • Orthopedic surgeon
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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