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SignatureCare Emergency Center Emergency Room
1596 W Main St, Lewisville, TX 75067, United States
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Rh
Review №1

I seriously can not express the gratitude of how thankful I am of this facility & their staff. Absolutely outstanding. From the front desk, to the nurses & then the Doc. I haven’t had this type of care with an on going issue for over 7 months, & coming here for treatment was the best thing I ever could have done. Dr. Chorpa out did herself with how helpful & graceful she was. Terry was very kind, & Angie went above & beyond with her care. I’m so thankful I chose to come here, I highly recommend!!!

Tr
Review №2

Having experienced quite a few ER visits in our lifetime, I can say without a doubt this is the best ER that my wife and I have ever been to. My wife was under observation for a severe dog bite.The team did a terrific job being thorough with xrays, antibiotic treatment, and pain control. We can’t say enough good things about Dr. Chopra and the nurse, Angie. Bedside manner was second to none, they explained everything they were doing, and consistently checked to make sure we were both comfortable. They even ordered us dinner. Huge relief knowing we can get the highest quality care in such a timely manner. If we ever need emergency care again, we will undoubtedly be coming here.

Ja
Review №3

The best urgent care facility I have been to in this area. Open 24/7 and for me the initial deciding factor was that they do take Medicare. I have found only one other in Denton and it was closed yesterday (Sunday). The staff at Signature were all the best I have ever experienced in an urgent care situation and there was pretty much no waiting time.

Li
Review №4

Mrs. April Y was amazing when she took care of us for my friends and I COVID tests.

Wi
Review №5

Having symptoms of Covid and 30 weeks pregnant. Staff is amazingly kind with no judgment. Waited less than five minutes to be seen and get my rapid test. Hopefully negative. Note: It’s not a standard testing facility unless they deem it medically necessary. Only come here for Covid if you are having true symptoms….

Mi
Review №6

I highly recommend this facility! The staff has been extremely nice and caring! My nurse Steven has been very accommodating! He has went above and beyond for me! Dr Das (hopefully I didn’t spell it wrong) has also been good to me as well and he’s making sure that I’m ok.

Sa
Review №7

Dr Das and staff were amazing! So nice and I felt they cared about my health. Very impressive!

K
Review №8

Price gouging scam artists! Lock them up!A Dallas man was charged $54,000 for his COVID-19 tests at an emergency room in Lewisville, Texas – a staggering fee that is not only legal, but hardly the only coronavirus test to break the bank for a time-desperate person during the pandemic.The more-accurate PCR test and antigen test together cost $54,000 when including the ER facility fee. The taxes and additional cost added the bill up to a whopping $56,384.

Sh
Review №9

This urgent care facility has amazing nurses, techs & doctors. Ozzy, ER tech was very personable, caring & made me feel more relaxed. Keylee, RN was great! I have difficult veins but she was able to get an IV started quickly. Gabrielle, RN stayed with me during my IV infusion & we enjoyed listening to my music during this time. Best urgent care I have ever been to.

Ca
Review №10

I came in for a possibly broken hand and received the best care I could possibly ask for. Andrea was incredible, she checked me in and had me taken to my room very promptly. Alyx, Enrique, and Jorge were warm, funny, and welcoming. The staff made the experience pleasant and easy.

De
Review №11

I came in and was helped out immediately. The staff was awesome. My nurse Keelie, the medics, and both physicians were kind and explained everything thoroughly. I cannot say enough good things about everyone from reception to care staff. I would definitely recommend anyone to utilize this facility. Fortunately, due to their knowledge, their desire to really find the problem and the additional testing ordered, they did found a life saving health concern that I can now be treated for. This was found early because of them.I am not so sure if this would have been properly addressed at just a local in and out care facility. I will always be forever thankful to the care I had at Signature.

Al
Review №12

From the moment we walked in we were greeted with great energy. Nurse April was very kind and made us feel comfortable. My daughter who is 10 and her hit it off great and she made my daughter feel safe. As a parent you always want to know your kids are in good hands..

Au
Review №13

Doctor April Y. was very kind and helpful. She supported me along the entire process and even gave me a complimentary drink.

Sh
Review №14

They got me in quickly to see the doctor and treated me very well! Will recommend.

Lu
Review №15

April Y was very helpful and considerate. She answered any questions that I had.

Ka
Review №16

Today I spend 6 hours in this signature care all because my doctor wasn’t answering their phone to refer me for antibody injections. Everyone was patient and sweet, checked on me even brought me snacks. They did not make me feel like a burden. I could not be more pleased with the care I received today. A doctor even sat on hold with my obgyn trying to get a referral. I 100% would recommend this center to anyone!!

va
Review №17

The best care I’ve ever received. From the moment you walk in to the moment you leave you truly feel like you’re in great hands. The staff were amazing and made sure you felt comfortable the entire time. There wasn’t a wait and I felt like their top priority. I would 100% recommend!

Iz
Review №18

This is a great place if you need ER care.Very professional and nice. They attended my Friend Maria so fast, Doctor was super helpful, hands down for everyone working there.The nurse Alyex and April are so helpful, also the male nurse was very nice. Highly recommended this place they really take care of you. Thank you so much! 🙌🙌

Sh
Review №19

I was skeptical walking into this urgent/emergency care center. I had to take my daughter in for care at 5 a.m. Dr. Shane Taylor was personable, genuine, and knowledgable. The two female nurses were also super helpful and caring.

Tr
Review №20

I came here to get a updated Covid test to make sure I wasn’t positive. The staff preferably April (ER Technician) was so sweet and comforting. She made the process smooth and at ease. She was very professional and assured that everything would get better if the worse happened. Thanks for taking care and being so nice in this time of pandemic . The doctor was also fluent with my results. I will be visiting here from now on when something is bothering me or I have an issue health wise outside of seeing my primary

Oa
Review №21

My husband took me here last weekend when I was experiencing some pain and the experience was amazing. The staff was extremely friendly, warm, and knowledgeable and I was able to see someone immediately with no wait since they weren’t busy. Not your typical emergency room experience. Would definitely come back again!

De
Review №22

This place is amazing! I walked in on Monday with severe abdominal pain and they took me back right away. Dr. Chowdbury, April, Emily, Jorge and the other shift members( I apologize for not remembering your names) were very friendly, attentive and made sure that I had everything needed. Very thorough with all the testing done and found out my gallbladder needs to come out. I would highly recommend this place it is very clean and all were so nice.

Ka
Review №23

Extremely friendly and caring staff. The front desk was very helpful. The doctor and nurse were so genuine in showing they cared. Theyve took time to listen and gladly answered any questions I had to make sure I felt comfortable understanding everything before I left about my health situation when I went to them. Then recently, my father in law visiting got COVID and they accept medicare and were able to get in him within the hour for the monoclonal antibody infusion to help him feel better right away. They were AMAZING!!!! I am telling everyone about this place! Thank you!

Ap
Review №24

Signature Care ER is the place to come to when you need professional, compassionate, exceptional medical care! Everyone here was amazing, from Natasha at the front desk check in, Alyx my nurse was fantastic, Jorge my RT who did my scan and explained everything to me and Dr. Chopra who addressed all my concerns quickly and made sure I was feeling better after treatment. You won’t find another emergency room like it I promise! They really care and go above and beyond for the patients.

Ca
Review №25

The Lewisville TX Signature Care 24Hour Emergency Facility was 100% patient-focused!From the moment I arrived 8/18 early morning with my surprise gallbladder emergency, the staff, Technician Desiree; Nurse Jerry T. and Dr. Chowdhury took excellent professional care and precaution with me. Throughout the morning as tests, and screenings were being performed they always went the extra mile to connected with me with care knowing my delicate situation of needing to be transferred for surgery.I highly recommend this SignatureCare 24 Hour Emergency Facility for any medical need.Thank you, again!Catherine Garland, Highland Village TX.

Au
Review №26

I was checked in and was brought into a room with a nurse before I could finish filling out my paperwork. It was a quick and easy process. The staff members were all very kind.

Vi
Review №27

Had to come here with my husband who fell at work. Jessica. S was so awesome and was able to get us in so fast. Hassle free and no wait

Cr
Review №28

Fast and efficient. I was infected with poison sumac and they were quick to help and helpful with payments as well. All staff very attentive and kind! Going above and beyond. I hope I dont need to come back but if I need anything Im coming back here

Je
Review №29

Dr Das and his team were phenomenal and quick. The reception Denise was extremely nice

Al
Review №30

I had to bring my little girl in today & the staff was top notch! Andy at the front was amazing she explained everything up front leaving me without any questions! April our tech was the sweetest & delivered exceptional Care while rooming us! Jorge our RT who obtained the swab was sweet & gentle. Zac our nurse was funny, provided excellent education on her virus & gave great care! Dr. Bodige was very professional in his level of care & left me feeling confident in our plan of care for our daughter. Hands down best ER around. Don’t waste your time anywhere else, they’re fast, courteous & make you feel like family!

We
Review №31

The people here where very nice and prompt to service. I would recommend this place if you want fast friendly service. And a doctor that is willing to listen.

St
Review №32

As you can imagine, the place was busy- especially with Covid. Went for treatment and the staff was very friendly, attentive and took time to answer your questions. The Dr. on duty, Dr. Chowdhury was detailed, calm, and caring! It was a great experience!

Ad
Review №33

I came here to be treated for a nagging illness I feared to be critical. Dr. Das saw me today and immediately started analyzing my condition. He’s really great about explaining why each test was required and how long the results would be. The staff is awesome!! This is a great emergency care facility!

Ca
Review №34

Two rounds of COVID testing in one week - cant beat that, hmmm? The first time was with a frightened, ill 10 year old. Everyone was completely understanding of his fear and went out of their way to ease his anxiety and explain everything he needed to know. When my mother and I came back today for our tests, our was the same experience - calming and efficient. A terrific place.

Al
Review №35

Great place ! They got us in and out for my sons injured wrist! Thank you guys yall are awesome 😎

Mi
Review №36

I found myself in need of stitches over the weekend and remembered driving by this location. I was able to make an appointment online and get in with no wait. The entire team is amazing and super professional. Thanks to Dr Das, Icealia, Kanyon and Denise for helping relieve my stress and trauma.

Fa
Review №37

This is a great place if you need ER care. Very professional and nice. The nurse Alyex and April are so helpful, also the two male nurse where also nice. Highly recommended this place they really take care of you.☺☺☺☺

Ha
Review №38

This place is amazing! Jessica was so kind, patient and helpful! I dont want to go anywhere else for medical care after this experience!

Je
Review №39

We had to get stitches removed a week after they put them in and they were amazing. Alyx and April were the best RN and ER Tech that got us taken care of in less than 15 minutes from start to finish. Definitely will use this location again if we have a late night cut

Er
Review №40

No ER is fun, but the staff at this one makes it bearable. Jessica was so kind and helpful, and my nurses were efficient. If you have the choice of where to go, go here.

Te
Review №41

The care that I received from Dustin and the team, was the best around! When they took blood Dustin got my vein on the first stick, this never happens for me. I was treated with exceptional care, these people are truly passionate about what they do and they do it well! I was treated like a person, not a number, they werent trying to hurry and fix me. They took the time to find out what was really wrong! I highly recommend Signature care I cant stress enough how professional they were. I wish more caregivers would take note and give the amazing care I received here!

Ca
Review №42

The staff here genuinely cares about you when you come in. They know what they are doing, and know how to help you. If you feel you need emergency care, they are definitely the right place to go.

Vi
Review №43

Just leaving the ER after coming in yesterdaywith a major headache . The staff was wonderful professional and hard working I cannot say enough good things about the staff especially the nurse alyx .. they made sure I was comfortable the whole time I was there .. they ran multiple test to make sure they got down to the problem. My head haven’t felt this good in weeks . I am thankful n happy I choose this ER .. I recommend this place to anyone who needs immediate medical service .

Th
Review №44

They had the best nurses and Dr too. We were treated so very well.Thank you Zac for your exceptional serivce . !!! Job well Done!!

La
Review №45

Just left with my son who had dislocated his shoulder the previous evening. Dr. Das and Steven were pure awesome! Both were very professional and thoroughly explained each step so we wouldnt worry about my sons care. The facility was clean and the other staff we encountered were just as nice and professional. If we lived in the area I would most definitely make this urgent care facility my go to home. Thank you for treating my son and making our visit warm. Thanks for your kindness and hospitality..

Ca
Review №46

Best staff. Friendly caring and professional. April provided needed information and details of procedures.great place available when needed.

Te
Review №47

THE WORST PLACE EVER❗️ I took my 13 year old daughter here because she was having shortness of breath, dehydration, and other symptoms. They didn’t treat her or give any care even after I paid a $500 fee. The next day I took my daughter to another Emergency room after her Symptoms got worst just to find out she had a lot of fluid around her heart, low blood pressure, and was border line cardiac arrest. The hospital we took her to immediately put her into ICU and helped her recover. I’d NEVER RECOMMEND ANYONE HERE IN NO CIRCUMSTANCE.

Ch
Review №48

I had a fantastic experience at this location. The staff was very professional and accommodating. The wait time was next to none and I really liked how their location was set up. I highly recommend this place to anyone in the Flower Mound/Lewisville area.

Lo
Review №49

Quick and friendly staff. The doctor took care of everything that was needed and the rest of the staff is very attentive. Thank you!

Mo
Review №50

Dr. Das is very caring. He always makes sure you’re comfortable and well taken care of. He takes the time to listen and makes sure you understand the treatment process. I highly recommend Signature Care over a large hospital system!

D
Review №51

I’m from out of state and I had an emergency my wonderful nurse named Alyx , my physician DR. Das and ER technician April were amazing. Very professional. I would definitely recommend to anyone that need medical attention. Great environment and really great people, thanks guys!

M
Review №52

Went into the ER, obviously afraid because of my condition. And everyone was so nice and attentive, I felt so much more calm after only a half hour. They brought me tea and warm blankets and I was there for maybe four hours, I felt like they thoroughly examined me, and I left there feeling confident that I was okay. A couple of days later the nurse I had called to check on me and see how I was feeling! Would definitely recommend this emergency clinic. And though I don’t want to go to the emergency room in general, if I end up needing to again one day this would be my first choice!

De
Review №53

Amazing experience! Facility was clean and the staff was great! April was very gentle while administering my COVID test. Tamra checked me in quick and was very friendly! I’ll be back if needed!

He
Review №54

Most honest ER Ive been too. Jessica S was so sweet and helpful with the whole process!!

Pa
Review №55

I had a great experience! Everybody was nice and I was able to get seen very quickly. I would definitely recommend this place to anyone seeking care.

Sl
Review №56

I had the best experience here. Everyone was so friendly and answered all of my questions. Alyx and April was very nice and super efficient. Exemplary care!

Jo
Review №57

Was tested positive with covid-19. Im a high risk with copd and fibrosis of the lung so went to signature care Zac Dalgetty and his team took great care of me I feel I stayed out of being admitted to the hospital due to the care I received thank you to zac and his team

Al
Review №58

The staff was super helpful and nice. I got in right away for abdominal pain and had a thorough check. They provided me all of my paperwork and gave great consult for follow up. Would definitely use this place again.

Je
Review №59

Went to get a check up for my cold I had. The front desk was very helpful I had a lot of questions About how to fill it out paper work Jessica s was very sweet and kind the doctors were smart and knew what they were doing I highly recommend this place for any emergency needs.

Ja
Review №60

Really great ER with no wait time. The staff was very attentive and helped ease my mind, checked in on me often. The quality of care I received was top notch. They took their time to understand what was happening and took great care of me. Thank you to everyone at Signature Care for taking care of me in my time of need.A shout out to Kristen, Kaylee, April and Maria, Dr Chopra is super awesome!!!

Sn
Review №61

This place is so amazing!!! Once your enter it feels very welcoming. The people at the welcome desk are very sweet as well as the nurses and doctors! I had nurse April and Dr. Evans and they were the best!!! They were very sweet, gentle and understanding and answered any and all of my questions. Would HIGHLY recommend this place to anyone who wants 5 star care. You guys are amazing! Thank you for all that you do and keep up the great work!!!!!

Mi
Review №62

The waiting situation was long but they got me in as fast as they could and I started my Infusion procedure and I was doing very good. Thank you to all the Drs and Nurses who helped me and my condition.

Ma
Review №63

Great care and experience. Everyone was so nice and caring from the moment we walked in to the time we left. Alex, April, and Dr. Meyers were great about taking the time to explain everything thoroughly and provide great care.

Le
Review №64

NO JOKE . These guys put the work in. TEAM ERcare24 all the way!! Thanks for all you do..

Ni
Review №65

I previously had came in December, April was my nurse during that time. Luckily i had her again this time around. The staff in the front desk is super helpful and kind! They all definitely made me feel comfortable and well cared for !

Ly
Review №66

The staff here was amazing. I could not have asked for better care. My care physician Dr Chopra was incredibly caring and kind. The attending nurse Zac was top notch, even the nurse tech Kevin was amazing. They took very good care of me when I needed them most. I would recommend this facility over and over.

Ch
Review №67

Dr. Das is awesome! He took excellent care of my mother. The staff is extremely thorough and nice!

As
Review №68

Such a wonderful experience here! No wait time. Dr. Das is personable, caring, intelligent, & a great doctor. You’ll find a staff who cares, addresses each of your concerns one by one, and checks in on you frequently to make sure you’re doing okay & your needs are being met.

Ri
Review №69

Very speedy and they take great care of their patients. Very knowledgeable doctors and nurses. My nurses, April and Alyx were very attentive.

Ma
Review №70

Dr.Das is awesome ! Friendly staff , came in for a few stitches and made everything painless. Best experience ever in health care world !!

B
Review №71

I have come to this ER twice and received exceptional patient care and customer service by all staff members. April made both visits smooth and informative. They make you feel welcome and well taken care of.

Me
Review №72

The worst ever. I went in February bc I thought I had a contact stuck in my eye. I am a new contact person so Ive struggled with taking it in and out. I went in and asked if they could just see if it was in there or I was just irritating my eye for no reason. If it is ill pay the 300 and then proceed with them taking it out. That doctor lied saying its in there, I paid, and then through his treatment just says that the contact was never there but you do have an infection. Im like duh I see my eye is red. They basically were out to get a few hundred out of me and then I told them Im not paying any bills they send after. Today I received a bill for $2000. I cant speak for other doctors here but if you see Dr. Pradeep Bodige, leave then.

Ja
Review №73

This place is amazing! Everyone here was so nice and helped me out more than any surrounding Urgent Care Center! April was extremely gentle when giving me my swabs which was a great change of pace and The people working at the front desk was a huge help, especially Jessica, who helped me immensely through the whole thing!

Do
Review №74

Dr Myers and her ER tech April have been awesome! They were thorough, friendly and explained everything before they did it. Highly recommend!

Me
Review №75

The entire staff working today with Dr. Das was absolutely amazing and I wish they were a normal doctors office and not an emergency room so I could continue care with them!

Ni
Review №76

Nurse Alex and Kristen awesome care and service quality is grade A1. Dr Chowdhury was friendly and very knowledgeable and was eager to help. I am so I made the decision to come here. Thank you so much Signature care emergency center regards J.S.

MA
Review №77

Amy was amazing! So kind and patient with my kids.

Co
Review №78

I was admitted and stayed for 24hrs. The staff is amazing. Her attentive and personal. You can tell they really care about you and making you feel better. Id recommend this ER to anyone.

An
Review №79

Amazing facility! Dr Angela is so sweet and patient as well as the other nurses and staff. Came in for a rapid covid test and they have a smooth and quick process for everyone. With as many people are here Im surprised I am in and out in such a short time. I expected to wait for hours. They all keep apologizing for the wait as well, which seems silly to me. Im so thankful for them to be here.

De
Review №80

Jessica and Doc we’re amazing from start to finish. My 4 year old was a nervous wreck but they talked her thru it and have her so much special care. I like this place better than the physicians office because their super quick and super caring.

Pa
Review №81

Absolutely great service! Kudos to Jessica, Lisa, Kristen, Jorge and Dr. Das!! Each person we came in contact with was genuinely attentive and provided excellent care to my mom! Our first time here and if the need arises for ER care again, this is definitely my choice! Keep providing excellent patient care guys!!!

Ja
Review №82

Super thankful at the quickness I was able to be seen and the professionalism of the staff. As someone who suffers from anxiety and panic attacks it was refreshing to have them take my concerns seriously rather than saying it was just anxiety and brushing me off. Highly recommend all the staff here.

Ka
Review №83

Dr. Das took really good care of me when I was dehydrated and the nurses were very kind and friendly. I highly recommend this place to someone who is in need of medical attention immediately! :)

Ne
Review №84

Excellent customer service. Dr. Das has great bed side manner. He made feel comfortable.

Ad
Review №85

Everyone here was so sweet from when we first walked in until the time we left. The front girls where so nice and helpful and back staff was so sweet to our granddaughters and to us. This is pretty rare at an ER , but not here. Thank y’all for caring!!

L
Review №86

The staff are absolutely incredible. I am very pleased with the level of customer service received today. Everyone was knowledgeable and took care of my son. Exceptional service; caring people.

Ka
Review №87

Came to this location for a rapid COVID-19 swab. They are not a testing center, but if you are exposed and have symptoms the offer testing. My experience was great. It was handled fast, professional and with ease. I will return to this location should I need anymore medical help. Special recognition to my ER tech April. She made the visit very welcoming and provided me with comfort and reassurance before completing my nasal swab.

Mo
Review №88

So kind, fast, efficient! Very thankful for the care we received!

Al
Review №89

I normally only post review on businesses with bad customer service but this one is the exception.Jess in the front desk was very professional and extremely kind. She explained the paperwork and recieved me well. April, who took my vitals and swab tests, was very gentle with the procedures and also she was really friendly...never did i feel like i was just another sick patient in their building.

Tr
Review №90

Doctor and staff were very helpful in caring for my daughter. Prompt service. Team treated us with sincere care. Highly recommend this facility!!

je
Review №91

Highly recommend! The most friendly staff! Offered me warm blankets and provided exceptional services! I work for Dr. Balachandar and we refer our pts here for this exact reason! Definitely will be coming again of course when needed!

Ty
Review №92

Everyone was very nice. Alyx and April were very welcoming and made me feel comfortable. Dr. Chowdhury made sure to explain everything.

Ma
Review №93

We have not had any bad experience at this location. They are quick rapid and everybody there is really nice with a positive attitude! they do a really good job about keeping social distancing have everybody wait in their car. They offer the covet rapid test which is very convenient and helpful. Along with many other services they offer at the same time they can put anybody mind at ease.

Am
Review №94

April was absolutely amazing! She is kind, compassionate and very caring. The entire process was fast and efficient. I would highly recommend this location to anyone!

by
Review №95

Took wife here and I’m very fortunate I did, they showed nothing but caring professionalism. Nursing staff was top notch. I would like to spot light one individual nurse “Dana”. Signature care should be very proud and honored to have a employee like her!

Ni
Review №96

Dr.Das and his staff took care of me they were all kind and super nice.

De
Review №97

OMG! We came in for some stitches and we were seen before I could finish the paperwork. Everyone was so professional. The facility was spotless and the staff was amazing. We were taken care of by Dr. Das, who was thorough, informative, patient and gentle with that needle! Thank you ALL for all you do! I highly recommend this facility!

Da
Review №98

Very nice and friendly staff. I’d go again if I had too.

Tr
Review №99

All of the nurses are super friendly and knowledgable and I was treated very quickly and efficiently by April and Alyx. Much love!

De
Review №100

April was my nurse she was absolutely warm and calming! I can’t believe I’m drinking hot green tea, it feels so good in my throat. Dr. Choud hung was informative and empathetic. I have never had such a great experience at an ER. The wait was long but not their fault. The front desk was helpful and professional.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1596 W Main St, Lewisville, TX 75067, United States
  • Site:https://ercare24.com/lewisville/
  • Phone:+1 972-829-4862
Categories
  • Emergency care service
  • Emergency care physician
  • Emergency room
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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