Never had any issues. Great and friendly staff.
I have been banking with Trumark for over 15 years. They can handle almost anything, loan dept Eric.P. in the loan dept. deserves 5 stars as well,. He handled everything online I didnt even need to go in to the Branch. Love them!
My only experience at this bank was terrible. The teller was friendly and amazing, however, her manager was very mean and not helpful. Any chance of future business with this bank was lost today.
Edit-Branch manager reached out and immediately fixed the situation. Thank you!I’ve been banking with Trumark now for over 5 years, anytime I’ve needed to go to the Levittown branch it’s been horrible service!!!! Not mediocre, horrible!Last time, atm was broken so had to take deposit inside, one person at the desk with someone, didn’t acknowledge me for 5 mins then walked to the back. Now there are 2 customers that walked in behind me, we are all waiting. She walks back after 7 mins in the back with another employee with pop tarts in her hand (this was around 1:30). Still stood there waiting, took me 18 mins to make a deposit, while the employee gave me a attitude the whole time, with no acknowledgement or apology about waiting.This is only one instance, I have countless others which is why I’m taking my accounts elsewhere. The straw that broke my back today was a cash deposit that I made at the atm, and trumark put a “3 day check hold” on it....IT’S CASH!!!!!!!!!!!So I’ve been wasting more time on the phone with them today, after no response to messages. They had plenty of chances, they lost a good customer, along with my kids that have accounts here!!!
Been banking with this credit union for around 35 yearsGreat service
For a credit union they suck so far. I just opened accounts & theyre customer service is mediocre.UPDATE 8/26/2016DO NOT COME HERE!!!!! Take your money somewhere else.So annoyed with this credit union, this morning trying to catch the market opening, they kept calling me asking me stupid questions, I hate people that mess with my money!! I missed the market opening sitting here waiting for my wire to go through.
Bad services...supposed to stop a check and never did. Extra payment sent to creditor and negative balance left in my account. Dont trust them to do what they say. My wife and I are taking our accounts else where
Fast and friendly service! Such a convenient location!
The branch people are great!! the menu system(game) is absolutely horrible and not at all customer friendly
Always so friendly with no problems
It a place to store your money for a rainy day.