If I could give this store NO stars, I would! I never come away with a good experience from CVS. I also believe theyve been overcharging me because of people in that store not wanting to properly do their job! Also, I was so insulted by their pharmacist on duty, Adam today. He almost had me in tears after I got off the phone with him. I was trying to explain to him that I felt there was a language barrier between myself and the customer service clerk in the pharmacy. I wasnt trying to be discriminatory because she spoke with an accent...far from it! I asked her about my insurance on file and she was saying, yes, we already have your insurance, I asked how many insurance policies were there because I have two. She just kept repeating that the insurance was already on there. I asked if she had my one insurance which should be my primary and she kept repeating the information on my secondary insurance for drug coverage and telling me to call the insurance company. I told her that I want to give her the information for my primary because it obviously wasnt in there. She wasnt getting it so I asked to speak to the pharmacy manager. So in digressing everytime I ask to speak to the pharmacy manager He/She is never there. So I asked for the pharmacist on duty. When I spoke to him, Adam. I barely got one whole sentence out before he was completely talking over me and wouldnt listen to my concerns or what I had to say. He was VERY RUDE AND ARROGANT!! I have called to CVS corporate to lodge a formal complaint. As a 30 plus year airline retiree I know good customer service and unfortunately its almost extinct! But its none existent at this particular CVS Pharmacy. Please folks save yourself some headache and take your business elsewhere!!

I work for a doctors office, prescriptions are always sent to this pharmacy and patients call in and say that their medication isnt ready even after a week has passed. I call for patients and I get rude service and always get hung up on. When all im trying to do is help patients. This happens very often with our patients, I do recommend on going to a different pharmacy. They will waist your time going in and checking if the prescription is ready.

This has got to be the worst CVS! Rude employees & lets not even talk about the drive through, always packed & the employees move around like snails.

The staff here is extremely rude and dismissive. Not upset that the medication I was prescribed was not available when I needed it, not upset that they called me and left a recording saying that it would not be in until Friday; 3 days after it was prescribed.I was very upset that I sat on the phone for over an hour before hearing that my medication was not going to be in until Monday.The tech on the phone offered many excuses as to why. Blaming COVID, blaming the shipping company, blaming short staff however never offering a solution to the problem. He was getting frustrated and it was obvious by his tone he really could care less whether I received my medication or not. This CVS has 1 star because zero stars is not an option. Looking for a new pharmacy.

Great night run in a last minute items

Very bad service. They never offer photo service.

Great store very clean great customer service and friendly as well in the pharmacy great staff that works beyond to help patient needs with their medications very busy due to high clientele but always sorptive keep up the great work!!!!!

Quick in and out no line running out of covid tests

It takes over 50 minutes to drop off a prescription through the drive thru and the same amount of time to pick it up. If you need a medication right away you might want to go somewhere else to get it. Also, I tried calling the pharmacy a few times to check on my sons prescription and someone kept on picking up the phone and hanging it back up. This happened like 5 times before they decided to pick up and answer.

*DONT FiLL RX HERE* Trash place just like you would expect in Lehigh. Literally about ten cars everytime in drive through or inside line and 2nd lane always broken. If you have to go here make sure to carve out a huge portion of your day.

This is the only CVS in Lehigh and the only 24 hour CVS within about 15 miles so, of course theyre going to have long wait/hold times and be out of products/scripts. Im not sure what all these other people in the comments expected...The closest CVS to this one is the one on 82 and Colonial which is out of the way for a lot of people, and it is not 24 hours. The staff is always nice and pleasant when I visit, and I know to always expect to wait at least an hour or 2 before my script is ready. So, if you need a script quickly then choose a different CVS, otherwise, expect to wait. I think they do an excellent job considering the amount of customers that go in and out of there each day.

Thanks Stella for the time and help . I will stop every time at this location!!

Was there last night around 2am and the overnight cashier up front had to be the best cashier we met. He welcomed us immediately to the store, and not only told us where we could find a item, he lead us to where the item was, and because of the construction he didnt want us to get hurt so he went and grabbed the item for us, and went back to price check it. He then walked back and checked us out with a smile and asked if we needed anything else. He deserved 5 star rating. Best worker I ever met. Thank you for the m friendly service.Driving thirty minutes to a open cvs in the middle of the night for a contact case was not on our agenda but he definitely made it worth it

“Walk ins” LOL 😂😂 yeah right. Asked the girl if they had walk ins and she said “yes but they are all appointment based” so I couldn’t get in after I drove an hour to come get the vaccine. Do you guys not know what walk in means? Ridiculous.

Ive been with CVS FOR A WHILE NOW AND I STARTED GETTING MY PERCEPTION ON TIME AND THEN EVERYTIME I DROP THEM OFF THEY MOVE UP A WEEK IT HAS BEEN DOING THIS FOR MONTHS NOW I USED TO GET IN THE BEGINNING OF THE MONTH THEN IT WAS THE MIDDLE OF THE MONTH THEN IT WAS THE END OF THE MONTH NOW IM GETTING LAST MONTHS PERFECTION THE SECOND WEEK OF THE FOLLOWING MONTH WHEN DOES CVS FINALLY GET IT RIGHT IVE BEEN RUNNING OUT OF MY MEDS EVERY MONTH IT SEEMS LIKE THEY DONT CARE ABOUT WHAT THEY DO XSincerely Mark J Hart

If you suffer from low blood pressure this place will raise it quickly for you, careless employees, slow service, long lines, out of basic medications all the time, hours of hold on the phone. They lost my prescription twice in few weeks, gave me estimated 24 hrs to have medicine in stock and its 8 days now ???? THIS BRANCH IS A SHAME TO THE CVS NAME. I wonder if they have someone unqualified running this pharmacy?! Or the pharmacy manger is trying to bring it down on purpose. Unfortunately my work insurance force us to use cvs. Or I wouldve moved to another pharmacy on a heat beat.

Lehigh CVS is extremely neat, clean, well-stacked and everyone is friendly. I love shopping here for quick needs. The pharmacy stated is always super friendly and knowledgeable, always ready to help I any way they can.

I cannot believe I was on hold for 2 hours on 5 minutes 06-25-20. Ridiculous. What if someone truly needed their pharmacist’s help. These are people’s lives. Only at this CVS location does this happen. Why is my question????

They will not answer phones. I sat in drive threw for hour. Rude at window.

This store sucks, don`t answer the phone when u call.

6 employees inside the pharmacy most of the time you need to wait one hour or more if you are lucky to pick up a medicine you need to come to the pharmacy several times during the day or sometimes few days always have a excuse I recommend everyone every person trait to buy in your local pharmacy no in CVS or Walgreens I have my mother and my father with medication and I can guarantee CVS or Walgreens don’t care the patients the only care the paperwork and the store outside face please read that and compare local pharmacy

Worst pharmacy in Lehigh Acres!! I have been on hold for over a hour and a half waiting to talk with a pharmacist regarding one of prescriptions. I had to call the store and give the store manager my information to walk back and give it to the pharmacy to call me back. I cant wait to switch pharmacys.

How can a pharmacy place you on hold for 45 minutes repeatedly? Had Publix pharmacist try to call to transfer script. They also were on hold for 45 minutes. Absolute worst pharmacy customer service. It took two days to get an antibiotic and 4 phone calls. The Dr emailed the scripts. What type of manager allows a medical business to be run this way?

Doesnt seem like the pharmacy really cares about incoming calls. Couldnt even take the time to answer and ask if I could hold. After 20 minutes of waiting with not a single person answering I had to give this review. Most CVS pharmacys are well maintained and they are over all a great company this one is Garbage. We always seem to have a problem no matter what its for. We will be transferring all medications to Publix so we can at least get some decent customer service.

I have been on hold for 24.15 minutes to get to a pharmacy still no and the only place worst than CVS for service is WalmartI now been 35 minutes

Staff is rude and incompetent

Worst pharmacy in Lehigh Acres by far. Nothing in Lehigh Acres is quality. The hospital stinks and Walmart is the worst in the nation. I believe its because most of the workers are foreigners and cant multitask.

One word - HORRIBLE!

Currently on hold for an hour and still going just to see if my sons script was received and will be filled today as it is super urgent which they knew!!! Theres no other way to get someone on the phone! I came to this location due to my regular pharmacy not having the medicine and this reminded me why I will never be coming back!!!!

Im thankful for Jose Q and his excellency. I was unable to get reli on strips for my grandma at Walmart, because the pharmacy closed at 7PM.So then, I contacted CVS at this location, but they were so busy they couldnt answer at the time. I ended up going to the store in person, and they didnt have what I needed.Although, Jose made my night by recommending me to alternate items, that works equivalently.All items purchased were right in my budget, and because of Jose Q I thank him!Now my grandmother can check her sugar levels with our new CVS brand products.Thank you!

This pharmacy is horrible. we need heart med urgently and tried to fill script for 5 days. staff is very much not helpful. we called and were on hold for 30 minutes and then their staff hung up on us. do not use this pharmacy. they should not be open 24 hours. they need some sleep.

No. After happily using CVS Pharmacy at 14240 Tamiami Trail N, Naples, FL 34110 for years, I transferred my prescriptions to this location (11300 SR-82, Fort Myers FL 33905) when I moved to Lehigh Acres, assuming that the level of customer service would remain intact. I could not be more wrong. This store was packed; it seems to be the local hangout for whatever reason. The employees here are rude and disinterested. The pharmacist was uninformed. Ill go elsewhere.

One hour on hold, just to ask a simple question. This is unacceptable.

Constantly issues with this pharmacy . I get a text saying scripts will be ready on the 12th I don’t care when they’re ready just don’t tell me a date and then not have them ready or only have one of the two ready put the other on hold and mark it that I have to call the pharmacy to fill the other . Makes absolutely no sense why every month if it’s not my scripts it will be my wife’s never fails . I’ve never had so many issues and given them chance after chance and they consistently screw something up every month .

Worst service of any pharmacy I’ve ever gone to. I would have never gone here if it wasn’t for our insurance. As said in other reviews ‘avoid this pharmacy’. Publix was great.

We have used this CVS facility for many years. The employees have always been extremely helpful. The store is usually busy, but they are always happy to see us. The store has carpeting throughout, making walking more easier as Im getting older.... one of my favorite places to shop.

I gave them one star because that is the lowest rating long lines rude staff poor service lost scrips. Refusal to answer phone. Bad Bad Bad.

On hold for at least 30 minutes EVERY time! Hire some people CVS and stop being cheap! I only come here cause I have to with my insurance otherwise I WOULDNT!

It’s been 2 weeks and they keep telling me my medicine isn’t in yet and that it “should be here tomorrow”.

I switched from CVS on state rd 82 to lee Blvd in Lehigh fl in September. I couldnt believe it could be worse than the one on 82. Man was I wrong!!!!! These guys are WAY worse. Countless times they mess up what prescriptions are needed. They fill all the perceptions that are sitting in the system without checking whats needed. Then when you go to pick up what is needed they arent ready. What is ready is what you told them you didnt need. I am as frustrated as it gets.

Called for a prescription they stated would be here the next day. Next day rolls around now they stated it wont be done because they dont have it... So let me get this straight you had it yesterday told us it would be done now you dont have it. And to make matters worse you told us to call other cvs stores to see if they had it. Which is breaking their policy. My step father needs his medications and you people do nothing but lie. Now we wait a week more because of people saying they have what we need and then the next day say well we dont have it now. You never answer your phone i was in line once you had two associates doing nothing and phone was ringing for 5 mins. Social hour was more important. I called waited 15 mins and didnt get even a hello it was answered and proceeded to be hung up within 2 seconds!! Great job teaching your associates how to be honest and be good at customer service. Really I wouldnt go to you anymore but unfortunately my step fathers in a wheelchair and walmart is more expensive. You would get zero stars i tried calling corporate but they have no one answering their phones either. If you guys go outta business i wouldnt be surprised.

Called for 3 hours on and off waiting for over 20 minutes at a time with no answer. You have to get a hold of the front desk and they take it to the pharmacy who eventually calls back. 24 hour pharmacy? This place is a joke. They have peoples meds and force them to jump through hoops to talk to someone. Will never go here again. Staff is rude also. Go somewhere else.

Avoid at all costs-doesnt matter if you go inside or go through the drive through - always takes FOREVER!! and good luck getting someone to answer the phone. I have been on hold for almost half an hour! Will not be using this CVS anymore.

The pharmacy has some seriously bad customer service. I mean bad. I do not know if they are understaffed and thus they are overworked, but all I can say is WOW and I will never go to this location again.

Awful service, do not recommending this store,☹☹☹☹☹

Called in my prescription at 10 oclock am this morning. The guy on the phone said it would be ready by 2 so I showed up to get it at 3:30pm. Come to find out my prescription wasnt ready and then I had to wait. Sat down waited for 15 minutes and finally they called me but not for my prescription but to tell me that Id have to wait until the Pharmacist came back from lunch! Are you kidding me! Ive been sitting here waiting!

My son was really sick and the pharmacy tech took it upon herself to make sure my meds were ready within 5 minutes. Thank you MARA for doing a great job at the pharmacy.

Never answered any phone after 4 tries of being on hold for 20 minutes each. Went in person 48 hours after my doctor called in my prescription and no one could tell me when it would be ready or if they got it; tried to make me wait in an additional line to talk to someone else. Took my info, never contacted me. It’s now been 3 days since I know they received it and nothing

No stars isnt an option but it should be an option f9r this place!!! I have never in my life dealt with the pharmacy as unprofessional as this 1. You can pretty much forget about ever calling and speaking to a human since youll be on hold for hours at a time even when theres nobody there. Just left the drive-through after sitting there for 5 minutes finally proceed to tell me that lane is close move over to the other window not a soul in sight the pharmacy and still sat there for 5 or 10 minutes . Ended up having to just leave since Im on my way to work I will be switching pharmacies

Very rude to my disabled aunt when she came in to see about her flu shot we will never do business here again...

Workers and people working at register can be pushy sometimes, and the freaking people in the pharmacy take so long. Was supposed to get some allergy medication on a wednesday, never got it until saturday. I really dont recommend using the pharmacy here.

Called 3 times in one day, at different times for the Pharmacy. They did not pick up once! I’d understand if it was a 5minute-10 minute wait. But its not! You don’t even talk to anyone. Ridiculous.The staff not at the Pharmacy specifically Brittany was wonderful and understood my frustration. Talked to the manager, got it handled withing 10minutes.

Super unprofessional. Been trying to get someone on the phone for 2 days already. I have spent over 4 hours on hold all together. I hope they all catch COVID

They need more pharmacy people like 2 up front and 2 in back filling and a person at the window for the cars because it is ridulous they take forever an you will be on phone for 20 plus minutes just to even speak to someone.

Very busy...staff really working extremely hard to help and satisfy customers. Kudos to staff. Lines are6 and 7 deep in 4 areas.

This is the worst pharmacy EVER! Last time I go here and only went because its the only CVS in Lehigh. From now on I will just drive into Fort Myers. The staff here has lost my child’s prescription scripts numerous times and then act like its not their problem. It is! Because if you are filling RX’s for sick patients how dare you act like its no big deal if you loose the paper work leaving the patient with-ought their meds. My son is very sick and cant get his albuterol and antibiotics filled in a timely manner because of their terrible service. Dropped off RX’s at around 10:30am and here it is 5pm and nothing ready.... not only that but they lost the scripts. The worst!! I know plenty of people who say the same. THE WORST!!!

Apparently the staff here doesn’t know what an electronic signature is and told me it would be a long wait because they had to call the hospital to get an over the phone confirmation for my prescription I waited 30 mins which they still hadn’t called. I asked for my script back and that I would be going to a cvs that knew how to do there job. Amazingly enough the cvs down the rd didn’t have any issues with my script. They have absolutely no sense of urgency or ANY knowledge

Told twice to come back in 2 hours and the that it wasnt ready. 24 hours later, (the third time) I was told without a good explanation that they are not going to fill my medications.

Waited over 35 minutes to drop off a prescription...So freaking no cool.You all need to get it together. ONLY TO GET TO THE COUNTER AND TOLD THEY DIDNT ORDER THE MEDICINE!!!!WHEN I WAS TOLD IT WOULD BE HERE ON THURSDAY AND TODAYS.

Worst CVS ever. Today’s circus event will by last last before switching to Publix pharmacies. I dropped my script off at 10:30am told it would be ready at 1pm. My husband goes to pick it up for me at 6pm and it’s not even ready. So he waited in a twenty min line for them to tell him they have to prepare it. Then they say they don’t have one of them so they refer him to an over the counter medication. No one calls to tell me they don’t have it to give me the option of going somewhere else. And to top it off they are so rude.

Pharmacy staff is always friendly and helpful but service time is terrible. Every time I go in I have to wait anywhere between 30 min to 2 hrs. I feel this location is completely understaffed.

Asked twice for a refill. Confirmed that it was ordered and they had on stock. Supposed to get same day and nothing. Ordered again. Nothing. Twice! 2 days in a roll. Called 2 days ahead to be pro active but ended up being without the diabetis meds anyways. Finally gave up. They dont know what they are doing. Terrible.

Was the first waiting when they opened. Guy behind me had appt so he went ahead of me. Then another person came in and they took her ahead of me too; she had an appt. I left. All the lady had to do was tell me it would take such and such a time. I wasted almost 2 hrs sitting there with son in pain.

I left the hospital at 5 am and started to call the store at 530 am. It is now 8:21 ...after 11 phone calls...going through a reception loop numerous times. Transferred twice by a live person only to be completely ignored. I finally get a manager on the phone and he wants to take my number and have someone call me back. The most insebsitive, inept and inadequate pharmacy I have ever been to. If someone is trying to reach a 24 hour pharmacy at 530 clearly Its an emergent issue and to be ignored and treated this way is completely unacceptable. I will never step foot in this store again.

Kristine and Lunden very proffessional and understanding they helped me right away and they got my father medicine ready right away , Thank you for great a customer service, something that other places lack off.

Long wait inside and outside drive thru for pharmacy

They need to hire more people. I have waited inside and outside for their pharmacy and always have to wait an hour or more. We have to go because of insurance and am not impressed at all. Please CVS if you could hire more people that would fix the issue.

Call pharmacy here several times and wait time is about 20 minutes. Not good

Had a prescription called in for my daughter, went at 6 pm yesterday to see if it was ready, told it would be an hour. I made sure they had my # and even received a welome text, figured I wait to receive the prescription ready text and then go. Well its 7:46 a.m next day & no text, called & no one will answer in the pharmacy. Wont come here again, will switch to Publix.

I waiting on hold for 30 minutes for the pharmacy- they did not answer the phone, instead they hung up on me. I called the front to speak to the manager they placed me on hold for 25 minutes until I hung up. If I could give a -5 star I would. Customer service is key to a business.

Terrible, terrible, terrible. Lets start off by saying that we had to wait 27 minutes in the drive-through. 27 minutes!! I had one prescription. Once I pulled up to the window, she made me wait for another eight minutes. I dont know why it takes so long to go to the back and pick up a prescription that is already ready for pick up. To make things worse, she gave me the wrong prescription. Needless to say, I will not be returning to CVS pharmacy. I will take my prescriptions elsewhere. What a waste of my time.

Im a regular customer there, and they always make sure my sure my meds are there on time, every month. Even my pain meds. And my doc has never had a problem reaching, or faxing them. I have had to wait in line, but I also understand how busy they are. The staff are always friendly and professional and I wouldnt go any place else!

Worst pharmacy I have ever dealt with CVS needs to fire entire staff and get new ones, they never anser the phone you have to call the front store to reach the pharmacy

Pharmacy employees are rude and hypocritical. Will be switching over to Publix.

Never a quick stop into this CVS. It’s always a minimum wait of 30 mins or more in the drive through and in store. Staff is nice enough but not very quick.

I went into the drive-through With my mom who has Terminal four cancer and Waited for a very long time with only couple of cars in line. We went throw the drop off area for Prescription now we are the only car there now. waiting with not even a hello, nothing, so I had to back up waiting 15 mins to go into the other line before the person even acknowledge that we were there. 35 mins it took just to drop off something. The lady didn’t even say hello, she said “she’s busy” but she took my moms precautions and we left. The sick want a great experience specially only dropping off prescription, should be a easy transaction. It’s not a good quality-of-life when you have someone with a rude attitude that works with the very suck. bad day she maybe having but my mom should not feel like she’s bothering someone for her life saving medication.

The most unhelpful staff ever!!! i will never go again they dont even assist via phone or in person def. switching to publix just for the service

I called them to swap my prescription from lee memorial. They said all was well and it would be there within 48 hrs. They never asked about my insurance. 48 hrs go by with no communication. I call and get handed off to 3 different people only to be told that they would call me back. At that point I went down to ask what was up. Turns out they dont accept my insurance. I nearly ran out of my meds because they could not be bothered to call me. I just swapped to Publix. This pharmacy is incompetent.

Far by the worst customer service I have ever received! After waiting in line for over an hour (with an infant and toddler) I finally got to the window and was told that my prescription was not covered by my insurance so they had to give me a generic. I was fine with it but had a question. The pharmacist (Sara) laughed at me because I wanted to know if that was the only prescription that was sent over by my doctor. She responded as if she was annoyed and said that she would have to start over again to see and laughed. First experience was similar to this one. I will NOT be returning to this CVS and will have all my prescriptions sent to another pharmacy where I am not mistreated.

I am satisfied with my prescription service at this CVS location. Great Hours Too...

I have called the pharmacy and put on hold for 2 hrs. Another call 1 hr.with no answer.calling the regular promp asked to speak to a manager and was sent aimlessly to the pharmacy line again....Speaking to other CVS locations mentioning this location they nod there heads in agreement, as THEY answer the phone . this is the worst managed store Ive ever experienced and I will .discontinue all of my busines to Publix. Period. Come on CVS you should be ashaimed ..gouging the consumer....and litterally 0% service.

This is the most unorganized and unreliable pharmacy Ive ever tried to fill a prescription at. Seriously go anywhere besides here. When you try to get business done, they will leave you on hold for as long as they please. Tried to get preauthorization papers sent to my doctor from this pharmacy 4 times in one week, with NO success. The doctor have tried to reach out to this location and received no assistance. The pharmacy needs new management for the person who is currently in charge is running the place into the ground. Its literally like pulling teeth to get anything done with these UNPROFESSIONAL people.

Just had the most unhelpful representative answer the phone all i wanted to know is if there were any available coupons for a specific rx and she responded u have to find it yourself and bring it in for us to see if it can help....well braniac i was trying to save a trip smh

Very slow inside and drive thru. Takes 15 mins or more per person. Worst business in Lehigh.

Just got discharged from the E.R, with 3 prescriptions, one is a pain medication. I was told that it would be ready by the morning. I asked what time is considered morning and she said 9-10 a.m. I am in pain and there was noway I could wait 11.5 hours way. . I asked what the point of having 24 hours pharmacy? She proceeded to tell me that once her and other staff member leave it would only be the pharmacist and there is no way for him to handle the drive thru, phones and full rxs with in the next hour or even next couple of hours. She also said they have cut their hours and there was nothing she could do. I got my prescriptions back and now going to look for another 24 hour CVS, in Hopes it is not the same situation. I stopped going to this store because they never had my sons prescription in stock and minimum wait is 30-45 minute wait to pick up an RX.

They never answer their phone. They have your prescription all day and do not fill it. Then when you get there to get it and it’s not done they make you wait 20-30 mins to get it filled. Worse pharmacy we ever had to use.

This is the worst pharmacy in the history of mankind in terms of service. My own doctors told me to avoid it like the plague. I have finally given up and switched to Publix, which has incredible service. CVS should go out of business.

I went there Wednesday to get my twin babies meds transfer over there. I went in there today to pick them up and they couldnt find there name in the computers. So then she went through some transfer papers and find one baby but not the other one. That was at 3:30 pm. So I just called there at 9:00 pm and didnt talk to anyone til 9:50 and they still aint got it ready. They told me maybe tomorrow. I am gonna have them switch it to Wal-Mart tomorrow and I would recommend them to anyone

Always long wait.

1 star is even giving too much. You wait at the window forever, not acknowledged and then they have the audacity to be rude. Terrible customer service including some of the Pharmacists. This is a pharmacy, ppl need their meds and some are really ill and for them to be so rude and unprofessional is disgusting!

Do not go here for prescriptions! I tied to have an Rx transferred from another pharmacy because of insurance and they said it would take 24 to 48hrs to have it transferred to Lehigh Acres CVS, I found this out after I droped off the Rx and called them the next day. Needless to say, they never got it transferred over, I had to call my Dr. to send a prescription to them in order for the Rx to be filled. Oh and trying to calling them is dang near impossible. Once, the Rx was finally there though it was ok receiving a refilled but if you have question dont call.

I like the atmosphere of this store better than the Walgreens not too far from here. myabe its because they use carpet. I believe the prices are on par with the Walgreens though.

This is the worse pharmacy ever. Long waiting lines. They txt you that your prescription is ready and when you get to the counter after waiting over 35mim they tell you is not.

Worse Cvs ever they should close down. Seriously Always get my prescriptions n my wife and childrens here and ever time they state that my wife or kids Medicade dont work just so I can pay out of pocket not nomore yall can kiss my ass goodbye my wife Medicare n Medicade doesnt work never does how it doesnt work if my wife just had a surgery dont understand remind you I done paid for a lot of medications expensive waste of money n waste of time waiting there to speak to someone this is worse cvs ever. Will not be coming back here any longer.

We waited there for a whole hour and we told them what we needed but they never got to us and there was only 1 other person in there

This place is awful. Would give 0 stars if possible. Staff in the pharmacy are extremely rude and pushy. I will never in my life step foot in this location nor will I recommend anyone to come here. Publix all the way!!!

Customer service is whatever. Employees take forever to realize whats going on.

I waited for 40 minutes at the drive thru and only moved a couple feet. The line next to me didnt move at all. This is the case inside too. Every time I have went I have waited at least 30 minutes just to talk to someone. This is unacceptable.

Good clean store but always busy in the pharmacy! So expect to wait!

Poor service as usual at cvs. Minute clinic not open when supposed to. Waste of time as we are sick