Rude and slow call center, totally a failure and waste of tax.

The phone system often does not work, by the time you do talk with someone, they reroute you right through the broken phone system again. You may get lucky on rare occasion to get someone to take a message, but be prepared to receive a call back within a week, if even at all. If you are having problems getting your prescriptions, hope its nothing serious and be prepared to wait several days for it to be straightened out. I am in the process of finding new physicians before my health issues worsen due to the negligence of the employees at this facility. There is no HEALTHCARE offered here.

Great service from the staff and Doctors. I bring all my kids here. Usually with our appointments we are there for 20-30 min.

Think twice before seeing Dr. Ashley Sarasan at UNLV Medicine. She did not return my phone calls, took forever to call in my prescriptions and never followed thru with the referrals that she recommended. When I called, the staff was just as unhelpful. It took two months and multiple calls to get some of my prescriptions called in to the pharmacy. When I asked about the missing medicine she had prescribed me during the appointment, Dr. Sarasan didn’t remember what she prescribed me. This office does not care about their patients or their health. The office looks like it has not been cleaned in months. The furniture is dirty and unsanitary.

They do not answer phones. Like, at all.