user
Walmart Vision & Glasses
555 E Genesee St, Lapeer, MI 48446, United States
Appearance

Comments
Sh
Review №1

This is the second time my daughter has had an issue with her glasses breaking, both times the staff didnt even hesitate to do what needed to be done to get her taken care of! Thank you Megan for saving the day!!

be
Review №2

I would give zero stars if I could. The doctor was very insensitive to my health condition. I had asked his professional opinion and that was a joke because there is nothing professional about that man. I have a health condition that is exactly painful and can be brought on by light sensitivity. I asked is it that necessary for me to get my eyes dilated and risk extreme pain and a possibility of going to the Emergency Room his response was “well first thing that comes to my mind is I don’t care it’s not happening to me!!” Who says that plus who says that in a professional position!!!! I won’t be back that’s for sure.

Ma
Review №3

Walmart is the worst!Insurance paid partial for the glasses we paid out-of-pocket and after the glass we’re not returnable received another bill.If you like giving your money away this is the place to go

An
Review №4

A rating of -10. Dr Harris is very unprofessional.

Da
Review №5

Minus 5 would be review if possible. I cancelled appt on 17-Nov for 23-Nov due to expoSure to covid. Somehow somebody failed to update the system. I have a bill for Todd Harris as a no-show. My regular optometrist is up in Oscoda and I no longer have a place up there so was going to try here. Avoid this place at all costs.

Al
Review №6

Do not trust this place with your eyes or financial well-being

Te
Review №7

Only gave 2 stars because the doctor himself is pretty good. The staff have a hard time communicating efficiently, and are always confused. Also, they provide a year warranty on frames and most of the time will refuse to repair them, forcing you to buy a new pair. Scam alert.

Ty
Review №8

The staff are helpful and friendly. They helped me find the perfect contacts for my eyes.

Ke
Review №9

My family and I have been going here for at least 15 years. Dr. Harris is great. Weve never had any problems, and everyone has always been professional. My youngest is a liitle hard on his glasses, so we get them fixed or adjusted with no issues.

Ol
Review №10

Fenominal service. Ive been to 3 different walmart vision centers, this store by far has the best customer service and a good selection of glasses options. Staff is straight foreward and honest. Their glasses are worth the price. I wont take my business anywhere else for my optical purchases.

Tr
Review №11

Multiple issues with this vision center. The dr never signed my prescription so I could get glasses somewhere else. He is nice but his staff seems unorganized and rude.

Cu
Review №12

Well Im leaving a 2nd review of this place. These people are a complete joke. Not only is the staff really rude and unprofessional, as you could read from my first experience but they are liars too. When I bought my glasses I was told they had a 1 year warranty. I asked how much the warranty covered and was told they will replace the frame and lenses one time if they break or get scratched at all. Long behold I come back a little under a year thinking I will get a fresh lens and now Im getting told they only cover defects. Never go here. Ever. This place is absolutely ridiculous. They need new employees.

Tr
Review №13

Always friendly and great prices will continue to shop here

cu
Review №14

NEVER buy glasses at walmart. i have never in my life had a problem getting glasses before, been wearing them for 10 years getting a new pair every year. this year buying glasses with my own money i wanted to get a pair of sunglasses and normal glasses, i decided to go to walmart cuz they seemed cheap and had found a couple pairs i liked. BIG MISTAKE. the employees are very unprofessional. i have made at least 10-15 trips there in the past month. started with the dr. telling me the pair of sunglasses i wanted might not work with my perscription then the employee told me it should work looked it up and had me order them. they didnt at all. when i got my normal glasses they had 6 vertical scratches in the left lens and had to take them to the manager (the other employees somehow couldnt see them), got new lenses and they had 13 verticle scratches. took them in and the lady couldnt see them again so i had to come back another day for the manager, however when i got my glasses back from her they miraculously went from 13 in the left lens to 30 in each lens. turns out it was the employees scratching them up. i finally receive my prescription sunglasses ive dreamed of for a decade (i use to wear sunglasses everyday before correctional glasses and have been wanting them since i was a kid) i bought every extra i could; anti reflective, polarized, the more expensive lenses. everything. i recieve my sunglasses and my eyeballs reflect on the inside 24/7, the most intense glare ive ever seen to the point that its blinding unless i have a hat on, which the point of polarized sunglasses is no glare. well i took them back in and the manager told me its because they only put anti-reflective on the outside of the lens and charged me almost 40$ to put another anti-reflective on the inside of the lens. guess what i picked up my new lenses and they are exactly the same, my eyes reflect bright blue and just as bad. i payed 40$ for nothing. when i asked for my old lens and a refund on the anti-reflective i was told they can only refund the whole glasses and wont refund the lens. now im having to go to corporate and hope i can get this sorted out. never should have went there in the first place.

Je
Review №15

Worst experience ever and even went 2 times. Problems with making appointments have no consideration for patients and they didnt seem like they knew what they were doing. Would never recommend this place to anyone

Sa
Review №16

Great opticians, great doctors, great hours, great prices!

Information
4 Photos
16 Comments
3.1 Rating
  • Address:555 E Genesee St, Lapeer, MI 48446, United States
  • Site:https://www.walmart.com/store/1987-lapeer-mi
  • Phone:+1 810-245-3653
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:6am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Quick visit:Yes
Similar organizations