Wa
Walgreens
6421 W Saginaw Hwy & Creytes, Lansing, MI 48917, United States
Comments
Ch
Review №1

Made appt. for 3rd COVID-19 shot for 10:50. Arrived 10:30 done with paperwork by 10:40.waited, and waited. At 11:20 a person who came after me got her COVID shot and her appt was scheduled after me. Bad Business. I finally got mine at 11 :28. Im not happy. An appt is an appt. Be on time within 15 minutes.

Wi
Review №2

This Walgreens is absolutely terrible. They have screwed up my prescriptions two (2) months in a row. Theyve been given accurate information when I called them regarding filling the prescriptions and they assured me that my prescriptions would be filled that day. Only to be told when arriving at the pharmacy to pickup my prescriptions that they could not be filled that day, stating the information that I had already given them. They wasted several days of my time that could have been avoided if I was given accurate information during my original call. I am really disappointed with people who cannot absorb and retain pertinent information given to them and then cause alot of additional work on my part to straighten out the situation. I would give this pharmacy zero stars if possible.

Ma
Review №3

Staff is always welcoming and informed. Store is neat and clean. This is my go to store for last min. purchases.

A
Review №4

RUDENESS. Been using Creyts/Saginaw pharmacy for a couple years now. Most recently, there was an issue with my prescription insurance coverage. Ive always had insurance, so I was shocked and as I started to ask questions, I was rudely cut off. Ive never been treated rudely here before, but this young woman cut me off (dont wanna hear it style) and treated me like a deadbeat nuisance. I was taken aback and fell silent. She said I could pay out of pocket for it and once my insurance issue is resolved, they can resubmit and Ill get my money back. I did this.Yesterday I called and told them to recheck, the issue should be resolved. Its been 10 days. The young man I spoke with was also rude, also cut me off, and when I pointed that out, paraphrasing, this is how the convo went: waited too long (no one warned me of a time limit!) and Id have to wait TWELVE WEEKS for a response from 3rd party service, and no, there is no one I can call directly, and yeah, all right, Ill ask them to notify you, Maam, but they can choose not to, but this is your fault, you waited too long, and NO, there is no way to follow up, too bad, so sad, you deadbeat.So I gather from this experience that there are a lot of people who try to use insurance they dont have or whatever, and Im sure that is aggravating...but slipping into treating people so rudely the minute there is an issue seems at best short-sighted. With so many options out here, I dont have to take this. Thats the LAST prescription theyll EVER fill for me. Too bad, so sad...

Ka
Review №5

Sitting at the drive-thru pharmacy for over 45 minutes... twice today. Got hung up on after being on hold twice for over thirty minutes. The young lady at the window got my name and said “give me a minute”... that was 12 minutes ago and I’m still waiting for them to get my prescription. I’m going to cvs from now on.

An
Review №6

Has everything I need in stock. Clean, bright, easy. Pharmacy is incredibly slow. Consistent inaccurate processing time at the pharmacy. If they say 1 hour, then they mean 3 hours.

Sa
Review №7

The cashier with medium length small braids was VERY unfriendly...I said Hi to her and she never responded. I thought maybe she didnt hear me, then when she started ringing up my clearance items she said , you take em all I said yes...then she asked were they side by side so they could ATLEAST take the clearance tags off. I didnt even know what to say at her rudeness.

Ka
Review №8

Wonderful and helpful staff!! This Walgreen’s Store (W.Saginaw and Creyts) is my “go to “for various products. Prices are good and they always have what I need.This is My Walgreens.

To
Review №9

Terrible experience at this Walgreens, the check out lady didn’t even say hi or look at us when we were ready to check out (she was too busy looking at her nails). She gave us attitude the whole time because we had a couple of coupons to scan. Even asked us to see the coupons before scanning our products. Overall bad time here and I’ll never come here again.

Wi
Review №10

Worst pharmacy in town. Pharmacist consistently create problems and delay scripts for days. This place lacks any common sense and fail to communicate with patients. Wont step foot in any walgreens again.

Br
Review №11

Miss Bev is wonderful and made my day. Saved me a buck 😁 she rocks!

Kl
Review №12

I never got a prescription here but I do shop here often. Staff is always friendly and the place is always clean.

Kk
Review №13

RIDICULOUS! I have ordered many times online for photos with no issues, but at a different location that this one. Everything goes through, I get an email saying my order is ready for pick up and when i arrive to the store they have no such order, so i leave since apparently they cant even locate my order # and dont offer any help to remedy the issue. That was Friday. On the following Monday i get an automated call saying my order is ready for pick up, wtf. So i call the photo dept and spend a good 5+ minutes talking to them to AGAIN have them not even offer to remedy the issue. ( i would have loved them just to print them or offer a small discount for a problem that is clearly there error). I will not be ordering photos from ANY Walgreens in the future.

De
Review №14

About 3 out of 5 times prescriptions arent ready! They always have the excuse we were busy. Even though theyve had the oders from the office for hours! Creyts Rd at Saginaw store usually.

Da
Review №15

Very nice and helpful staff.

Br
Review №16

The pharmacy hours are wrong!

Jo
Review №17

Nice experience

Su
Review №18

Very friendly employes

Information
18 Comments
Rating
  • Address:6421 W Saginaw Hwy & Creytes, Lansing, MI 48917, United States
  • Site:http://www.walgreens.com/
  • Phone:+1 517-703-0537
Categories
  • Pharmacy
  • Photo lab
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
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