I’ve seen Daniel DiSalvo a couple times now and love him. I feel way more comfortable with him than with my previous psychiatrist and I have never once felt dismissed by him when I bring something up. He actually displays a genuine, vested interest in his patients and takes the time to get to know you.I was suicidal several weeks ago (a garbage FMC doctor discontinued my psychiatric medication for a procedure - Danny manages me just fine otherwise, for the record) and he persuaded me to voluntarily admit myself to an inpatient facility. I didn’t have a great experience at the facility - feel free to read my review for Mount Carmel Behavioral Health - and when I saw Danny for a recheck after discharge he was quick to ask about my experience and ask for feedback, which I appreciated.My previous psychiatrist just threw drugs at me over and over again, but Danny is a “less is more” medication and “more is better” therapy kind of guy, and I like that. If not for him I would say screw Fairfield Medical entirely because of all the ways they’ve done me wrong, but he’s worth it.Additionally, their office is clean and the receptionists are overall polite. When I went to New Horizons the receptionists were so rude and literally, audibly scoffed at your questions, so this is a pleasant change.

Dr. Pearch is a very caring, understanding, and compassionate doctor. He and his staff are exceptional.I am so blessed to have found them.

This psychiatric provider will not accept a referral from a substance abuse treatment center. This is why the system fails the people. When our mental health care providers perpetuate the stigmas associated with addiction. Our community suffers.

I am a 19 year old female that deals with depression and anxiety on a daily basis. Due to my insurance change, this is the only company that accepts it in Lancaster. I called and made a appointment in January and the appointment was for a month later. I gave them all my information (phone number, address, etc.). When my appointment comes around, I forgot about it. I was thinking they would call me to remind/confirm my appointment, but no. I called them to reschedule and she said she would have to talk to the doctor because once you miss one appointment then you can’t come back. I asked the lady “do you guys call to confirm appointments a week before or anything” she said only if you asked to be called. Of course I didn’t ask because I didn’t think I needed to. I thought it was what all doctors do. The appointment was also set on the wrong day. I asked for a Wednesday and they schedule me on a Tuesday. I told my mom what happened, she went with me to explain that this isn’t fair and we would like to talk to someone about this. Okay well they told me they had the wrong phone number for me. I gave them my correct number (again) and that was that. The lady said she would call me to set up a appointment. Okay, awesome! She calls a couple days later and left a voicemail (I work 40+ hours a week) and said my appointment is on March 26th. Okay. Well you set the date for me. Not asking if that would be a day I would be available. I got off at 3pm that day so I called them and said “Wednesday would be better if possible next time.” (Left a message of course.) when the day comes around, I leave work to drive 15 minutes (not including traffic) just to be here. I was 15 minutes early just for them to tell me I called and canceled my appointment. UH NO. I have the voicemails still on my phone. Not once did the lady say that I canceled. She just called me to tell me to give them a call. I asked “well can we set up another appointment since I never canceled in the first place” she said “no” and I walked away. I’ve never had this much problem trying to talk to someone in my life. They have 4+ Secretaries Working in that facility and apparently non of them know anything about “communication”. Like I said, I’m 19 years old, delt with depression over half my life now and this is how you’re going to treat me? You act like you have control over my schedule and I don’t get to choose which day I can come in on. Everyone else gets to? Why don’t I? And I’ve told them numerous times “I CANT BE SCHEDULED ON A TUESDAY” and they still scheduled on a Tuesday. I don’t know how much clearer you can be. When you ask a question, the people just all look at each other waiting for one of them to answer. Like, you’re supposed to be a professional business and y’all acting like children. Like I said, worst place I’ve ever been too. I would rather drive & waste my gas to go to Columbus than to EVER come here anyway.This is one reason why people are still struggling with depression, because places like this won’t help you. I know someone that has a degree in this field and they said it was very wrong for them to do me like this. It’s hard for someone to ask for help when nobody gives it to them. I am discussed by how they treated me and brushed me off like I was some kind of bug that was bothering them. I shouldn’t feel that way. I should be more than welcomed to be going to get help and support for my chemical imbalance. Shame on them for turning me down and twisting my words into something I’ve never said.