Dr. Nguyen was so compassionate and understanding to our desire to become parents. She carefully listened to all of our concerns and answered all of our questions. She laid out all of our options and helped us determine our infertility treatment options. With her help, we were able to go through our first round of IVF and conceived! We are the parents of a beautiful little girl. She helped make our dreams come true! We are hoping to return soon to try to add another baby to our family. Thank you Dr. Nguyen and all of the staff at Shady Grove! We are forever thankful.

I absolutely love Dr. Kara!!! She made our dreams of having a baby come true. She set clear expectations and provided answers to all of our questions. She is also available when you need to send her messages. We were successful on our first try!! We’re planning on going back to grow our family! I would recommend Shady Grove to anyone in need of fertility support ❤️

My husband and I went in blindly and Dr. Nguyen made us feel super comfortable. From her nursing staff to herself, we really were able to have all of our questions answered From our first visit two emails two phone calls to our end. Dr. Nguyen stuck by us through our rough journey, and it was as if she was a part of our family and she was invested 100% emotionally in our adventure as well. That made us feel so connected and confident in her & Shady Grove.

Our experience at Shady Grove was amazing. Everyone we encountered was kind and helpful. They were quick to respond to our questions and guided us through the process so that we always felt well cared for. We really felt like they were rooting for us!

Drained our funds and gave us a sense of false hope. Poor communication. Bill after bill and test after test just to have 2 failed IVF attempts and then no egg donors to pick from unless you are willing to cash out your retirement. They make $200 MIL a year in revenue. They are there for the money, not to help you.

My husband and I here told the only way to have kids was ..with IVF, nothing else will help us. We sought out the help and second opinion of Shady Grove Fertility(at the time still located in Reading.) Dr. Kara Nguyen has been compassionate, empathetic and took our wants/needs into consideration with each step we took forward. Our journey hasnt been an easy one, we have had 7 miscarriages(5 consecutive, a live birth, 2 more consecutive miscarriages.) With the wonderful help and dedication of Dr. Kara Nguyen and our amazing team, we have 1 rainbow baby(who is now 2 years old) and one due any time now. Without the encouragement of our Shady Grove team and help they have provided we may never have made it this far! I cannot recommend their facility, staff and doctors enough at Shady Grove Fertility in Lancaster. Everyone who steps foot into their doors has a story, they do their best here to help you obtain your dreams, even when other doctors tell you it will never happen. They provided us with options, hope and another path to look at in our Fertility journey. This was the best choice my husband and I made in our journey, and we wouldnt change that for the world. Thank you from the bottom of our hearts!

My experience at Shady Grove has been wonderful. The staff always was supportive and kind. Dr. Nguyen never gave up on my case and helped me achieve a successful pregnancy with my now 18 month old. I’m forever thankful!

I had a wonderful experience with Dr. Nguyen, the nurses and the staff at Shady Grove. They really made the process very easy and supported me every step of the way by answering my questions, giving me guidance and making me feel that I was cared for. I cannot thank them enough for helping me conceive two beautiful children.

I’ve recommended Shady Grove Fertility to numerous people struggling with getting or staying pregnant. Our experience was wonderful. Easy, efficient, straightforward. They fully explain everything, form a comprehensive plan, and make sure you have a handle on next steps. Going in more often for scans was such a good feeling compared to your OBGYN where you go maybe twice your entire pregnancy for ultrasounds and images. It put my mind at ease seeing the baby on the ultrasound each week or every 2 weeks until we got released to my OB office. We now have a 6 month old healthy baby boy! Very thankful for SGF Doctors, nurses and staff! Highly recommend!

Seeking help with fertility issues is a painful and frustrating process, but having caring and knowledgeable people to come alongside you and give you hope is so important. Our experience with Shady Grove was great, and Dr Nguyen and her staff were so helpful and made the process straightforward, and thankfully helped me get pregnant with our incredible baby girl! We would use them again in the future if needed.

Dr. Kara Nguyen and the Lancaster office are phenomenal. They are compassionate, empathetic, and patient. We had multiple losses during our IVF journey. Every step of the way Dr. Nguyen checked in with me and reassured me that we were going to keep fighting to build our family. In January 2020, we welcomed our son. I am eternally grateful for Dr. Nguyen and the staff at both Lancaster and Chesterbrook offices. They helped bring our dream to life.

I found out I couldnt have any kids about 4 years ago. My husband and I were searching for fertility clinics. We found Shady Grove. We had made an appointment to talk to Dr. Nguyen to discuss the cost and the process of I.V.F. We decided we were going to try and see what happens. We did all of the shots and the medications and finally it was time to retrieve our eggs. We had to drive back to Philly to do our final process. After multiple appointments for blood work we finally got that call we were praying for saying we were pregnant. The staff and Dr. Nguyen was amazing. I would recommend them to everybody.

We had started out at a different fertility group which was unsuccessful. So we heard about Shady Grove fertility and we decided to try them. To our surprise we learned so much more about what was really going on with us. It was like somebody took a blindfold off of our eyes. we had so much information which was amazing and we learned so much about ourselves. which we did not get from the previous doctors at the other fertility group. We had done IVF two times with no success with Shady Grove but they did not give up on us. we said that we would try for a third time knowing that we only had a 10% chance. But like they say the third time is a charm to our surprise Dr. Nguyen called us to tell us the good news that the third time was successful only at a 10% chance. today that little miracle is running around my house playing and having fun. My husband and I are so grateful for this miracle named James. We could never have done it without Shady Grove fertility. I will say thank you to them Dr. Nguyen and Dr. Martin but I feel that thank you is not good enough for what they have done for my little family we truly are blessed. I definitely recommend Shady Grove fertility!

I would highly recommend SGF. Dr. Nguyen is disarming, professional, and extremely knowledgeable. She approached us with compassion and understanding. She walked us through extensive testing and evaluation and worked with us to explore treatment options. Today I am 28 weeks pregnant with a healthy baby boy. I cant thank SGF enough for their role in getting us to this point! I wouldnt hesitate to go back to SGF for future fertility issues and/or needs. I cant say enough good things about them.

I’m writing this review over a year later from our initial appointment with Dr. Nguyen. My husband and I suffered from recurrent pregnancy loss with repeated miscarriages. Dr. Nguyen helped us run every test in the books to find an answer. For better or worse, every loss was a random chromosomal issue and therefore just bad luck. Dr. Nguyen and Ochalski were so compassionate. They understood our situation and our goals and helped us get pregnant once again. These providers will help you feel some sense of control and hope when trying to get pregnant AND stay pregnant! I would recommend this office to anyone struggling with infertility and wanting a family!

Dr.Ochalski is a wonderful, caring provider. Takes the extra time to answer questions and is truly invested in helping her patients. The three stars in for the awful nursing staff. The nurses are very rude, not caught up on patient treatment plans when calling patients and show no respect or sensitivity to patient needs. Very frustrating practice to work with when your doctor is amazing but the nursing staff that you are forced to have interaction with is horrible.

Working with Dr. Nguyen is the best experince. She’s full of knowledges and skills.

I absolutely loved the doctors and staff at Shady Grove. During a time when things could seem bleak and sad, the staff made us feel welcome and were so, so supportive. They answered questions promptly, and when we became pregnant I was sad to not go back. They had become so close to my heart because I know they are truly hoping for positive outcomes for everyone who comes in their doors. Thank you ladies!

THEY GOT ME FOR MY MONEY!!! BECAUSE IM 44 AND DESPERATE. IN AUG MY BILL WAS UNDER $400. TOOK A BREAK BECAUSE I WAS EMOTIONALLY DRAINED WITH APPTS BLOOD WORK ALL THESE EXPENSIVE MEDS & ULTRASOUNDS & IN SEPT I SCHEDULE ANOTHER APPT TO START A NEW CYCLE AND AFTER MY APPT I WAS TOLD IN FRONT OF THE ENTIRE CLINIC AND OTHER PATIENTS THAT MY BILL WAS OVER $2000 AND THEY WERE NOT GOING TO GIVE ME MY RESULTS OR CONTINUE TO SEE ME UNTIL THE BALANCE WAS PAID (SO WHY EVEN SCHEDULE ME FOR A NEW APPT???). MIND YOU IN AUG I BOUGHT $2000 WORTH OF MEDICATIONS!!! THE EMBARRASSMENT AND ADDED STRESS I WENT THROUGH THAT DAY... VERY UNPROFESSIONAL! THEREFORE I HAVE $2000 WORTH OF MEDS IN MY FRIDGE AND PAYING THEM $2000 IN INSTALLMENTS AS OF OCT 1 BUT I WILL NOT GO BACK TO THEM EVER... BEST OF LUCK TO EVERYONE ON THEIR JOURNEY AS MINE WAS CRUSHED AND MY JOURNEY HAS COME TO AN END.

My journey with infertility has not been an easy road, but my experience with Shady Grove has been wonderful. I have had the benefit of working with the Chesterbrook and Lancaster offices and have found each office to be just as responsive to my needs. I was a special case who didnt follow the rules and Dr. Nguyen was very willing to work with me through every hurdle we faced. Because of her attentiveness to detail and willingness to work with me, my husband and I are expecting a baby girl this December! I am 44 years old and used 41 year old eggs that I stored after my divorce. The odds were low but I never felt discouraged. I have recommended Shady Grove to several of my friends already!

I had an AMAZING experience at Shady Grove Fertility. Dr. Kara Nguyen was professional, caring, compassionate, gentle, knowledgeable, and kind. I had an amazing nurse, Amy Cicero who always answered my questions very promptly off of the patient portal. Julie my ultrasound technician was so caring and delicate. I highly recommend Shady Grove Fertility to anyone struggling with infertility. It is because of them that I will be welcoming my daughter, Harlow Sloan DeTurk into the world in September 2019.

Shady Grove was the first place we were recommended to for our infertility journey and I wouldn’t trade them for the world. Ever since day 1 we have felt very comfortable and Dr. Nguyen was always there to answer any and all questions! The team is very nice and they become a close little family and support system! I can’t thank them enough for our little miracle that I’m currently carrying!

Shady Grove Fertility of Lancaster was amazing! We worked with them for 4 years and they were so helpful and caring the entire time! The nurses and doctor there are wonderful! Couldn’t have asked for a better experience!!!

My husband and I had nothing but great experiences with Shady Grove in Lancaster. Everyone was knowledgeable, patient, kind and supportive through the whole process. We were able to conceive on our first IUI round. Thank you Shady Grove!

Everyone at the Lancaster office was amazing!

Dr. Nyguen and the team are absolutely amazing. They walked us through our journey to becoming parents, flawlessly. Kara reassured us constantly that our turn would come! She was right! After three rounds of IUI, we were pregnant with our miracle baby! Here we are, exactly a year later with the most perfect three month old baby girl! I definitely recommend starting your journey with Shady Grove also!

The staff is very kind and easy to work with! I would recommend Dr. Nguyen to anyone!

Great experience for the first time! Warm, friendly and knowledgeable Doctor.

Two years ago, we decided to start a journey to become ‘parents’. A year and a half later, on August 20th, 2018, I was diagnosed with endometriosis and was referred to a Shady Grove Fertility Clinic, as it was uncertain if I was going to be able to get pregnant.After so many months of intense pain due to the endometriosis, I only wanted to know two things: 1) do I have a chance to get pregnant? And 2) Am I going to feel that intense pain while pregnant?Dr. Nguyan was very kind and sweet. She looked over my doctor reports and told us not only that we had a chance to get pregnant, but that I was not going to feel my endometriosis pain during it.We decided to try IVF....The SGF team was very supportive and caring... Today, our little one is growing healthy...I have no endometriosis pain and can’t wait to meet him/her exactly a year after my diagnose...on August 20, 2019

My wife went here and was directed to go out of state to their facility in Maryland for testing. We drove 6 hours round trip only to be told they couldnt do the test there. That was it. We asked to try medication because they arent doing anything now for us and they turned us down and arent listening to anything we are saying. This was a complete waste of time and Dr Nyguen needs to help her patients.