There isn’t a better place out there that I would want to take my first babies to. I first met the staff when I had to help my guy over the rainbow bridge and they made a painful experience easier to bare. They heard my plea for help and in the midst of a busy weekend made time just for him and I. Never once felt rushed it was like him and I were the only ones that mattered. Others wanted for me to just drop him off which was an absolute no. Our first visit there and we were treated like life long customers. My newest fur baby will be meeting them soon.

I have been with Fairfield Pet ( Dr Dunn) for many many years. Dr Dunn and staff were caring and gave excellent care of my dogs over the years. Dr Dunn left and let me say VCA is only in it for money. They do not care about animals. I called several weeks ago and wanted appointment for my dog who was throwing up and had lost 20 lb in 3 weeks. Would not work me in and tonight Charlie passed away. He literally starved to death. I hope they will change policies and work emergency in. I will never take another animal there. Caring is out the window replaced by making money. By the time I found someone to see Charlie it was too late!! Hope everyone listens and do not use practice that is a VCAClinic. Charlie was their patient. Thanks for your loyalty. If I could sue them I would.

Prepare to empty your wallet. After receiving our quote, we were told of course it was a quote and that our deposit would be returned if our dog was not kept the total of three days. Of course, they call it a deposit and not a down payment. in total the bill was quoted for $1200 for a three day stay. we were charged $900 for one day (24 hours), no x-rays, CT scans, just blood work and an iv antibiotics.I was of course shocked and asked why they call it a deposit when they of course did not plan on returning it and they said they should probably word it better. when i asked about the prices they said there is nothing they could do because prices are set by corporate.Do yourself a favor and look for a privately own veterinarian who is not gouging you as much as they can. I will never be returning and ensuring as many people know about these pricing tactics as possible.Editing due to response.I spent 30 minutes speaking with the manager of the facility and she assured me there is nothing that could be done. I expressed my concern with their pricing and wording.They again said it was unfortunate but was in fact company policy. Find comparative care elsewhere at a better price. Better yet youll also be supporting a local business when going to an independently owned veterinarian office.

Ive been waiting for 2 days now for a Dr to get back with me. And still havent heard back from them.and I know that they can be busy. But still when someone has called in like 3 time to speak with a Dr.and cant get back to me.its very frustrating and waiting for then to get back.

We took our jack russell, Rocky, to this hospital today after a tragic accident and I cant even imagine being anywhere else. The entire staff was so caring, loving and compassionate not only with Rocky but with us during a very difficult time. We cant thank them enough for all they did.

I took my cat here for a check-up. They were very kind and thoughtful about everything. The check up was expensive but I feel like I got what I paid for and my cat was not as traumatized as she usually is after seeing a vet. The doctor offered behavioral advice as well as medical. The pandemic restrictions are also being followed well. Clients were asked to wait in car with animals and a nurse retrieves your pet for the check. I was nervous about letting my beloved kitty to go in without me. I was also nervous that I might have to enter a building with a nervous cat and a wiggling toddler during a pandemic. Luckily everything went smoothly and My kitty has a new vet. Thank you Dr UHLE! :)

Ive had several different pets seen here and they have always been wonderful. Just recently my 6 month old German Shepherd was in to be spayed and they took wonderful care of her. Everyone was very friendly but more importantly, everyone I spoke with from the receptionist to the assistants and the Dr. knew my dog by name which just really gives me a extra level of comfort knowing she was in good hands while she had to spend the night away from me to recover. Great job, every animal I might ever have, this is where I will take them.

I absolutely LOVE this office. Everyone goes the extra mile to help you out and answer all your questions. Every staff member and every doctor are really knowledgeable and truly care about your pets! Totally recommend!

I love this vet office. They went above and beyond for me and my family. The love they had shown to my family when we lost peanut was more then we have ever expected. Since the first day we switch from our vet to this place they have been so very kind and loving. Even in this time with COVID-19 going on they still have shown love and support. I have recommended this office a couple times but now I will recommend them more. I just want to say thank you to all the staff members for the love and the blessings they have shown and to keep up the great work they are doing for family’s with fur babies.

I have a 13 year old cat who has had some issues with his bladder this past week. Since this is covid era, I stayed in the car and they took my cat in to be looked at (They have had very good covid precautions in my opinion).The first major thing that I love about this place might seem kind of trivial, but when the nurse carried my cat in she held his carrier super carefully with two hands and did her best to make sure he wasn’t jostled more than necessary. This was something I majorly appreciated because my cat is old and a bit skittish, so keeping him steady does wonders to relax his nerves.Next is that even though I was in the car, I didn’t feel as though I was in the dark. The doctor kept us informed, calling me every step of the way, explaining everything he was thinking and what he was looking at. He was also very kind and polite, and definitely knew what he was talking about.I want to note that my cat has been here before with a different vet, and she was just as great, so based in this I think they have a great staff.In terms of pricing, yes it is a bit pricey, but all quality vet care is. They treat my cat well, and they know what they’re doing, so it is well worth it in my mind.

Ive used them for years. I love all the doctors and staff. Since covid-19 I havent seen Dr. Dunn but hopefully hell get to look at Razberri again.

The VCA Fairfield Vet hospital is phenomenal!!! We had a top grade experience with my dog who was exhibiting emergency symptoms. From the friendly front desk staff, attentive techs, and knowledgeable docs, this place has exceeded my expectations and I highly recommend them for all your pets vet needs!

Was in a hot car with my dying cat for over a half an hour. No cars in parking lot so I knew they werent busy. Just treated like our animals welfare was of no concern to them. Will not be coming back.

I absolutely love this place. They were so good with our dog. So caring and thoughtful. They even stayed 2 hours over after closing so we could say our goodbye to our beloved dog. 😢 They were so compassionate. I can’t not thank them enough!

Dr. Vaughn is wonderful. I’m so thankful to have found a vet in central Ohio that I trust with my babes. She has spayed two of my dogs now and has done a wonderful job with the spays and overall care. She listens, makes you feel comfortable, and does what’s best for the animal. I couldnt recommend her enough! Thank you Dr. Vaughn! I’ll be sure to fill you in on the dog chronicles soon :)

They are so nice and take care of your furbabies and treat them like angels

Without question the best care our pet could have received anywhere. Kind and caring staff with great communication skills.

I at first thought they were being overabundantly cautious, but they were exceedingly thorough. The dog after the round of prescribed meds has had a complete recovery. If we had not taken her, Im not sure she would have survived the infection. Thankful to both Dr.s, and staff.

I could not get help for my poor pup. I called all over the state of Ohio but I could not find a vet that would help me. vca fairfield asked no questions and told me to come without an appointment and took care of my girl Lakota. They were so understanding and helpful and since I lived so far away they got her in and out so quickly and she had to have her nose stitched up. They were also cheaper than everyone else I called. Good people good vet. I cannot thank them enough for their kindness. They even followed up with text msgs to check on her the following day. My mothers vet of 16 years told her they could not help her with her dog when he was dying and sent her to vca as well. These people are amazing!

Very friendly staff! Tyson will be getting better soon, thanks to you! You guys are an awesome team! 😄🐶

I have an older cat that became very Ill. I called to ask about euthanasia. I explained that he was very very sick. I was told he had to suffer through to the 28th to be euthanized. Hes now suffering worse as he became paralyzed. We moved here from CA and had VCA there and if an animal was suffering they didnt hesitate to stop the suffering. What is wrong with these people at this VCA in Ohio?? They are CRUEL!!!

Great staff and veterinarians truly care about their patients. I feel like my four legged kiddos are in the best hands and know that their health is a priority. Receptionists are always ready to help and greet with a smile. Vet techs are gentle and encouraging with little ones that are a bit anxious. Highly recommend!

Great service! Super nice Dr Green was super thorough and good at explaining everything happening.

Dr. Vaughan really went above and beyond my expectations for my pets care. Her advice and recommendations saved my little dog’s life, and I am eternally grateful. Dr. Vaughan was so kind during the whole process and really educated you on all your medical treatment options, which I REALLY appreciated. She is a fantastic veterinarian and I am so happy I decided to make the 45 minute drive, I’d do it again in a heart beat.

After thorough testing done by Dr. Vaughan, we found out our little cat Desmond has Lymphoma. During this very hard time for us, the vets and staff have been so kind, patient, and compassionate. They have all been very clear and thorough about what is going on and what to do to help our kitty have the best life possible. They have our trust and have gained our family of pets as patients.

Excellent care of my furbaby. I highly recommend VCA. The staff and Dr. Vaughn are just wonderful. They have excellent rates too.

The staff here is amazing! Dr. Zarbaugh always pays attention to my questions and concerns and listens to every one big or small. She loves on my dog like her own and my dog looks forward to going there. I also appreciate that their office sends reminder cards for booster shots so I dont forget, and every year they send a happy birthday card and email to my dog!

Had a job shadowing for my future career. I had an amazing time, everyone was so nice and explained everything to me. Would definitely take my animals there since I had seen how they treat the animals like their own!

If you are searching for quality, compassionate, affordable care for your pet, Fairfield Pet Hospital should be at the top of your list.Our dog had complications a few days after routine elective surgery. She needed emergency repair surgery and inpatient care. There were many moments when we didnt think she would pull through. Dr. Vaughan never stopped fighting for our dog. She worked very closely with us throughout the emotional times, and her expertise is unmatched. Our little dog is still with us today because of the love and individual attention Dr. Vaughan showed her when she needed it most. The staff is also remarkably kind and supportive.The overall care provided is above and beyond what we expected, and I could not trust my pets with any other office.

Love this place. They are great. I was out at a store and the vet remember my cats name and asked how she was. After only seeing her 3 times in a year. Everyone is kind and nurturing.

I have taken my dog there for 12 years. They always do an excellent job. Dr. Dunn is very knowledgeable and friendly. I recommend them highly!

Nothing but caring and compassion. We got a card in the mail a couple weeks after having to put our dog to sleeep. It was signed by all of the employees and they all wrote a short condolence note as well. Amazing people!

I think this place is awesome. The staff is great. Its always clean ,if an animal has an accident they are quick to clean up and act as if its no problem at all. As far as the doctors go I would only suggest Dr Dunn. He went over and above to figure out what was wrong with my dog. After seeing another doctor there several times we saw Dr Dunn. Unfortunately it was to late for my dog as he was diagnosed with MRSA to late. Now I wont see see any one but Dr Dunn.

When our dog trucker got real sick from cancer the staff here was awesome We’d just moved to Lancaster so hadn’t yet established a veterinarian. we I spent hours calling around for an affordable vet knew when we were making the appointment that Trucker was suffering and was gonna have to be put to sleep. Every other vet quoted me between $250-$400+ to do a office visit, euthanization but here I only paid $67 and the I can’t say enough how great staff was with me and my kids as well as our trucker so kind and caring

Dr. Dunn and the staff were all terrific. My cats teeth needed worked on and the whole process went great. I am happy my pet is no longer in pain, thanks to Fairfield Pet Hospital.

Great doctors and staff! Knowledgeable and compassionate...they always follow up after any appointment to make sure our animals are doing ok...cant say enough about them! Always willing to fit us in for regular appointments and our get us in quick--were worried appointments! They have guided us through: a dog with cancer, another dog who liked to swallow rocks, a cat who broke her leg in a trap, another cat who was sick with a blood disease, boarding dogs while we are on vacation...and many more things! We would recommend them to anyone looking for care for their pets!

Great caring staff that goes the extra mile to make all involved feel at ease...pets and humans! Thanks so much for all you do. Thats why weve been coming there since you started the practice and will continue on with all of our pets!!!!

Ok so first offThis place is ungodly expensive.The service was ok. As a stay at home mother who has no family in the area I had to rush in last minute for their only open appointment today with my 2 kids.The room was hot, my kids sweat alot. Wasnt a good waitMy dog needed flea meds and meds for his earsHowever we informed them we have a prior vet and the ear problem. Which they shouldve called our prior vet for any info right?Instead we had to get a new culture done so that I could be told what I already knew- it was yeast as was before. Didnt even try to contact our old vetSo we had to pay for that. Though they couldve called my old vet since this was a recurring problemWe were sent home for a LOT of things my dog has never needed before.Like pill form steroids when the shot wouldve been better for himEar drops? Becuase they were going to charge 50$ MORE than average for my dogs always worked ear meds. I couldnt get it today :(We got a free month of capstar which is nice but my dogs always been on trifexis. Thats whats we asked for.So all in all, called my last vet RIGHT afterAsked him how much i wouldve been chargedHe says 55$ for all and was slightly concerned on why anyone would ask.I start to laugh and hes asking What? Was it that bad???Yall. These people just charged me 129$ and I didnt even GET to get my dogs damned ear meds becuase they were so overpriced there. My dog had to go without it :( Im having to order it online and apply it myself.I could literally travel OUT of state to my old vet and save $ if my dog needed to be seen weekly thats how expensive this visit was.Visit? Dont bring your kids you wont be comfortable. Wait was over an hourThey expected me to leave without them actually giving my dog anything too. Had to ASK them to give my dog the capstar and preventative before leavingOverpriced and not the best service.Not a kid friendly officeIf you have a LOT of money to blow and no kids then this MIGHT BE the place for you

My family was in Lancaster from SC. We take our dogs with us when we travel. They were wonderful to us and to my dog. Dr. Smalley and her staff were amazingly sweet to us and our baby girl. Thank you!!

Class all around! Used to take our pets to a different vet in Lancaster and received less than adequate service. Fairfield Pet Hospital, from the beginning, has been nothing but excellent. They really seem to care for your pets like they are their own.

Wouldnt recommend unless you want to wait 40min and not be seen by the vet! Friendly staff but not at all interested in keeping appt time or even providing an update.Will be taking my pups elsewhere.

I drive a 1/2 hour to get here but I wouldnt take my fur babies anywhere else!! Fairfields care of with my elderly animals (14 y/o dog, 18 y/o cat) is tender and loving, and their patience for my active and anxious darling (4 y/o pit/boston terrier mix) goes above and beyond. They take the time to calm and connect with the animals before performing their magic. THANKS!

Great friendly staff I had to take my baby girl Pebbles Mia there at a very difficult time and wish I had known of this place sooner. I will use their services again if needed and recommend their services to others.

Good-hearted people they will go out of their way to do whats right for your pet. I highly recommend Fairfield Pet Hospital

This place was terrible. This was our first time here, and we were immediately put off when they took both of our pets back behind the exam room, out of our view. As a pet owner, I want to know what is going on with my pets at all times. I heard my cat crying and screaming behind the closed door, which I have NEVER heard from her, even at our past vet, and she came back terrified. When we got the pets home, we noticed that she had puked...and then we found more puke...and more puke. We then found her underneath of a workbench in the basement, in a place that she never goes. We immediately called the number that was given to us in case of an emergency. They werent any help at all. The cost to have her looked at was outrageous. We took her back to her previous vet, who told us that she had had an allergic reaction to the vaccine, gave her steroids, and said that she would be fine after 24 hours. After that 24 hours we noticed that there was still something wrong. She was verrrrry lethargic and still in pain. She wasnt acting herself, and her tail seemed very sore. We believe that somebody at VCA Fairfield Animal Hospital did harm to her behind the exam room. We are hoping that she recovers soon. This place broke my cat, who has never had problems like this before.

My 12 year old lab was well taken care of her entire life by FPH. When it was time, they made the experience comforting. Will recommend Dr. Dunn to everyone. Their staff is great and caring.

My 13 yr old lab was getting very bad and I took him to have him put down before he could no longer walk. The drs and staff were exceptional. Their concern for luckys comfort was outstanding. Their compassion for my family was indescribable. I will never take my pets anywhere else. These people are fantastic. Lucky was so lucky to have them. My entire family was impressed with this facility.

Quick and efficient.Not too expensive. Reasonable

Absolute great experience!! Went in on an emergency visit and they were great!

Great doctors and the vet techs are very nice to us and our pets! A little pricey though

The doctors and staff are the bomb my furbabys love them all

Amazing and live your animal like their own.

Caring individuals. They are always so kind with Scooter.

Weve had several emergency appointments. The Drs. and staff are always kind and curtious. Thank you all for making difficult situations as bearable as possible.

Thanks for being so kind to my Sammy.

Unprofessional, misdiagnosed my dog, horrible service.

Very caring people that work there highly recommend..

They always manage to get my pets anytime we have an emergency. They are fast and really care about the animals.

On Friday evening, we did not see our 21-year old cat, Zack, laying on the driveway. Unfortunately, we backed over him. He was in really bad shape, and we knew he could not be saved, but we did not want him to suffer. Although the Fairfield Pet Hospital was closed, we put a call into the doctor on call. Not only did Dr. Smalley call us back within 2-3 minutes, but she was still at the clinic and told us to bring Zack right in. Both Chris and Dr. Smalley were waiting on us, confirmed Zacks condition, and put him to rest. They were extremely compassionate and caring, despite the late hour. We always receive tremendous service at Fairfield Pet Hospital, but we are extremely appreciative of responsive and caring treatment we received the other evening. Thank you Dr. Smalley and Chris!

Fairfield Pet Hospitals staff has been caring for our dogs for almost 20 years and we love their service. We wouldnt trust our furry friends with anyone else!

My experience at Fairfield pet hospital was disturbing to say the least. My 12 pound 14 year old poodle was diagnosed with congestive heart failure with a chest xray. He also was carrying 4 extra pounds of water weight which a diuretic would have taken care of. The vet would not give me any medication for my sick dog unless I agreed for them to perform surgery and do a centesis to tap the heart and more money to analyze the fluid if they got any. They proceeded to inform me that they would euthanize him for a fee when I felt ready. I took my dog home and the next day called to make the appointment for the euthanasia because my dog couldnt hardly breathe with so much fluid in his lungs and heart and I didnt want him to be suffering. Before the appointment he rebounded and met me at the door that evening and seemed a little better so I cancelled the appointment. Two days later on the advise of a caring neighbor I took him for a second opinion to a vet in somerset. Dr. Fine was so upset that Fairfield had made the diagnosis and refused to give me medicine for my pet. So I am writing this review to warn anyone with a pet family member that is sick to not use Fairfield pet Hospital because they do not care about you or your pet, they only care about charging you money for services that you dont need.I am happy to announce that my pet is running and playing like he used to before he got sick with heart failure. Yes he has to take 2 heart medicines and lasix for fluid for the rest of his life, But the important thing here is that I did not have him KILLED by negligent vets that would not provide the needed medication for him to feel better and have a great quality of life in his remaining years, however many that my be. Only God knows how many more years he my live!!!SignedMost Happy with Masterson vet in Somerset

Best pet doctors Ive ever been to

Great care. Nice people.

Amazing!!!!! They really care about your pet and you!! Love this place!

Good service and reasonable rates.

They took excellent care of my dog

This get is one of the best in town

The best vets in town !

Nice people, good service.

Pet check up. Good !!

Seems very caring!

Dr Dunn is awesome

Great with pets

Only place we go for vet care

Friendly and caring

Awesome people

Love