Dr Klombers has seen two of my children and just performed surgery on my son. I know people have complained about his bedside manner, but honestly Ive never had an issue. Hes always been very friendly and is extremely good at what he does! Completely corrected my sons alignment issue which was a huge blessing. Wait times have been decent, staff is friendly. No one complained when my 2 year old didnt want to keep his mask on (huge plus in my book!!).

No bedside manor. Doesn’t care about making you better, only his wallet.

Good doctor. Just ensure you keep asking questions to get the service you want. Somewhat rude or incompetent front staff but they get the job done eventually.

If it wasnt that dr. Klombers is the best around, I wouldnt be here. Currently sitting in office with my 3 year old for a 10:10 appointment. It is now 11:02. Still have yet to see doctor... almost an hour and no where. Klombers is amazing, dont get me wrong, but the waits here are atrocious. Good thing my daughter is fantastic or an hour wait with a 3 year old is completely unacceptable.

The entire staff was friendly, professional, and genuinely there for my best interest. I can not give enough praise to Dr Givens. He was just stellar.Anyone that knows me is aware, I expect high standards. Dr Givens .... well, he raised the bar. He was informative, and answered any question to eye health and procedures. I would highly recommend this practice. So much so, I am getting my husband to have an appointment.

I’ve been going to Campus Eye since 2009. Dr Klombers is fantastic. If it weren’t for him, my daughter wouldn’t be where she is today. I don’t ever write reviews. I take experiences, good or bad, for what they are and move on. After 11 years of this, I feel it’s time to voice concern. My complaint is with the front desk staff and time spent in the office for an appointment. I work in the dental field clinically. I can’t imagine making patients wait 1hr 45mins- 2 hours for an appointment. We run on time and our patients don’t wait more then 10 mins for their appointment. As an insurance driven office, it’s important to stay on time. Every time without fail, I am there a solid two hours. Of those 2 hours maybe 15 mins is actual doctor/patient time. When you add that with rude front desk staff...it’s even worse. The past couple times I have been there the interaction with the front desk has been poor. These people are the face of your office. They’re to be welcoming. They are who new patients interact with first. They are to come across as though they enjoy their jobs. If I could see another doctor as wonderful as Dr Klombers with his expertise in this field...at a different office, with happier front desk staff and where my time is just as valuable as theirs I would transfer. I work, my daughter is in school...2 hours plus driving time, takes a substantial amount of time out of a day. Missing school/work. (I imagine the same for many working parents) This just unacceptable and I hope (from reading other reviews) that this is something you can change moving forward.

Everyone at this practice was really nice to work with. I had gotten a small metal flake in my eye and wasn’t able to get it out myself. They took me in almost right away and it was no problem for Dr. G to get it out. Each person from the receptionist, assistants, and the doctor were really friendly and helpful. I will definitely be returning if I need anything else with my eyes!

I had my first appointment yesterday and I am so pleased. Dr. Givens is an amazing, thorough doctor. His staff is also great. I feel like they truly care about you here. They are extremely knowledgeable and will put your mind at ease regarding any and all concerns. I will highly recommend this practice to others.

HORRIBLE. I called to make an appointment and the lady working was beyond rude and not nice at all. Didn’t help me at all with anything and actually laughed at me. Never ever will contact them again.

I love Dr Andrews!! She is thorough, professional and kind. She worked with me to be able to wear contacts as reading glasses, I love them!! So much better than glasses!!!

Dr Klombers is wonderful. Professional, knowledgeable & caring. The staff is great too. It’s always busy but there is a good reason for this!

I have dealt with Campus Eye for a number of years now myself and my wife is also working with them now. We have never had a bad experience. They are always professional and efficient.

I had a great experience with Campus Eye Center. I woke up one day with something in my eye that would not work its way out. I was in so much discomfort that I could not go to work. I called them and they were willing to make an appointment that morning. Everyone was very friendly and accommodating. The doctor was able to quickly find and remove the object from my eye and I was quickly on my way.

If I could give them zero stars I would. I have never experienced customer service this bad before. Rude receptionist. She rolled her eyes and told me I was backing up other people’s appointments when she had made a mistake with putting my insurance information and thought I had giving her invalid information. I had apologized multiple times and she ignored me and the other receptionist next to her had to apologize to me about it. Then I was in the waiting room with my one year old son and he put his face up against the glass on the door and I immediately removed him from doing so and an employee came in with an attitude and told me to not allow my son to “do that to their door again” and I responded by telling her I already removed him from doing so and he hasn’t done it since. She didn’t respond and just walked away.

Dr. Womer is my all-time favorite. She takes the time to explain everything in detail and in a way that makes sense to you. She is so patient and has such a positive aura.

We moved to Lititz from York where we had eye doctors. For five years weve been traveling back there for our appointments. We finally decided it was time to find an eye doctor here in the Lancaster area. Why didnt we do this before? We are SO VERY pleased with our experience at Campus Eye Center. Everyone from check-in to doctors have been considerate and professional. We both have had Dr Williams. What an exceptionally professional, kind person. He explains things in terms one can understand & most importantly he listens!! Great job Campus Eye Center!!!!

Had a very pleasant appointment there..the staff are super nice and welcoming. The Dr himself, oh man awesome!!!! Very knowledable, soft spoken, professional.. Great experience.. Looking forward to my surgery and future appointments

After many years of hit-and-miss results from other eye care practices I was very discouraged. I had been told to expect rapid decline in my vision, and even moved to Lancaster in anticipation. A referral by a casual friend, an optician, brought me to Dr. Klombers a year ago. He determined a scar on my cornea and strabismus were contributing to my discomfort. His additions of multiple prisms to my glasses brought me rapid relief. My condition has stabilized and I am greatly encouraged. I am very grateful for all the information the staff shared with me every step of the way. I strongly recommend this practice.

I called yesterday to make an appointment as a new patient and the woman taking my info was rude and curt. I scheduled an appointment but was so put off by her attitude that I called around and found another Ophthalmology practice that also has good reviews. Secured an appointment there and canceled the appointment with Campus Eye. When I called to cancel, I accidentally pressed 2 instead of 3 and was greeted by a fast and panicked Im with another patient right now, please hold. Seriously? Teach some manners and the art of patience to your staff. First impressions really do go a long way.

The doctors are very good and I felt the eye exam was one of the best I and my daughter have had. They were able to catch some problems with my daughters vision that other eye care places missed.

First visit . I was very impressed with the care and attention I received. Every person I encountered was pleasant. I would highly recommend this practice.

At check in the staff were eating and spoke with a mouth full of food to ask my name. This concerned me for health safety reasons and professionalism. Once checked in my wait was not long, one of the few positives encountered. I was taken back for an eye exam where I felt rushed and not thoroughly taken serious. The optometrist was friendly but awkward and frazzled. I was shuffled to a wait room after receiving drops to dilate my eyes. And then sat in a room where I was seen by an Ophthalmologist. Ackward and condescending are two words that don’t do him full justice. I received a rather quick exam for a very serious problem that I am fully versed in as I’ve lived with this disease for quite a large part of my life. I was thoroughly re-educated in a way that was akin to Kindergarten but with less respect. A simple lesson to the office.. not all patients should be treated as they have no clue and you never know a patients clinical background or knowledge. Everyone should be treated with respect and professionalism.

My experience with Campus Eye Center was very good. My eye doctor of many years retired and there was a new eye doctor who took over the practice. This new eye doctor diagnosed me with some things I never had before and she did not explain anything to me as to the cause of these changes and this visit was very unsettling to me. I made the appointment at Campus Eye Center for a second opinion. I had my exam by Dr. David Williams. He explained things to me in a way that helped me to understand the situation with my eyes and therefore, I was more relaxed and at ease. I was so impressed with my care and treatment at the Campus Eye Center and Dr. Williams that Im making him my primary eye care doctor.

Dr. Hannis provided exceptional care! She did a detailed evaluation of my eyes and eyesight and took the time to explain everything clearly and in detail. The front desk crew were very efficient and helpful.

Friendly and professional staff put me at ease immediately. Doctor spent a great deal of time with me explaining the condition, options and outcome. My new family eye physicians!

The Eye Center is GREAT. Dr. Williams takes time, he explains things as he is checking your eyes and lets you know what he is doing and why. The receptionists that check you in and out are very efficient and always pleasant. The always have time for you if you have a question.

Love, love, love Dr. Klombers...very personable and extremely knowledgeable! Also did excellent job with eye muscle surgery!!(Sometimes the wait is long to get taken in but the last time was not long at all)

I am VERY grateful o Campus Eye for getting me in late Wednesday on the spur of the moment. The result of the visit was I was referred immediately to Lancaster Retina who made immediate repairs. They said if I had not been there, within 12 hours I would have lost my eyesight.Thank you all for being there for me Wednesday.Dave Schultze

Very positive experience. I had all my questions answered thoroughly and the doctor was very easy to talk with regarding the issues of my eye health. Very prompt in getting me in at my scheduled appointment time.

My 2 year old daughter was having issues with one of her eyes and Dr. Klombers was fantastic. His approach to pediatric diagnosis and care was outstanding. In speaking to friends/others who have had similar experiences, it is safe to say he the best choice around for pediatric eye care needs.

Dr Klombers is the best in his field, listen n he will explain. His nurses are just the same!

They saw my daughter for an emergency visit while we were on vacation. They fit us in, we waited hardly at all and they were so nice!! Doctor took his time, answered all our questions and even gave. Us samples so we didnt have to pay for a prescription! Wish we had them in Florida where we live!!!

Caring, thorough, time taken to help in my understanding..Excellent care. Dr Klombers did an exceptional job with my strabismus surgery. He has a calm and caring demeanor as he cares for the whole person. Drawing on his wealth of experience, he has restored my vision. I am so very grateful.

No waiting and a highly competent and polite staff. One could not ask for more. In addition my Doctor was thoroughly familiar with my particular optical needs. I felt like a patient, NOT a number.

Dr. kott is thorough and explains everything. I really appreciate that aspect.

Very friendly and thorough in their examination. Dr. Klombers is a highly recognized specialist and has really helped me. I had double vision which was very problematic. He ordered a special lens that reduced the two images into one. It will probably take a couple of months for my eyes to return to normal.Very happy.

Two horrible experiences with Dr. Givens. He has absolutely no time management. The first time I saw him, I waited an hour and 50 minutes past my appointment time to be seen. If my eye wasn’t in so much pain, and my job was a little more flexible with taking sick days, I would have left. The second time I saw him, I waited over an hour to be seen. He wasn’t paying attention and took a patient ahead of me that was supposed to be seen after me. I will never ever ever, recommend anyone with a busy schedule or who cares about their time to see this doctor.

Dr womer, is the best eye dr Ive been to, shes so caring & efficient..love her!

The staff are all courteous and helpful. Wait time is kept to a minimum. The medical staff are all highly qualified and competent ophthalmologist.

I had lots of questions. They were very patient and thorough in answering them. As usual very positive experience

Professional LevelWorth the wait to get appointments..

LOVE LOVE LOVE the doctors and staff at Campus Eye Center! Got me in the same day. No wait. Carefully assessed the situation and sent me home. Great bedside manner!

Great facility. They have the proper equipment in house. Visits are always handled on time

The appt. was on time and the office staff was very friendly. Dr. Womer and Dr. Williams were very thorough. Dr. Williams addressed all my concerns re cataract surgery and did not try to rush me in to making a decision. I sincerely appreciate his kindness and patience, and I would trust him completely with my eye surgery.

Outstanding staff from the time you enter until the time you leave. Extremely professional. Dr. Klombers is remarkable. Caring.

A great visit ,didnt have to wait everyone was very helpful, Dr Williams was very thorough thanks

Very thorough and professional. Always courteous and friendly. Im glad I switched to them for my eye care.

Quick scheduling and no wait once I got there. Dr. Kotts the best!

I was kept waiting for two hours for an appointment, during which they conducted two tests lasting about 5 minutes each. After asking numerous times about the status of my consult, with no response, I left! Two weeks later I got a bill for the entire consult, with no apologies!! This is one of the worst levels of service I have ever seen

No wait time. Staff very helpful. Very pleased with this practice.

Dr. Williams and staff all seem very knowledgeable of their particular role and make a point to make you feel comfortableMy cataract surgery went well and inspire of irritation from slight infection, quickly diagnosed and treated successfully, by Dr. Williams I am completely satisfied with the service received at this center.

The doctor took the time and thoroughly educated me on eye floaters.

I am very happy with the results of my surgery. Everything went as Dr. Klombers indicated it would. Dr. Klombers was patient in answering my questions and responsive to any concerns.

Professional staff but was never notified by Dr. Or anybody else that Id be charged $40 for a contact lens evaluation even though Ive been wearing contacts for over 20 years and only needed an update in my prescription. I find this business very shady to do something like that. Could have went to Target and gotten the same thing but without any hidden cost.

Dr. Klombers and the staff are always great with my daughter who has been going there since she was 6 months old.

Excellent Doctors, long waiting time, but you get the best care.

Just called to ask a question and the receptionist was very rude. She hunged up on me before I was finished talking. Very impolite and unprofessional. Wouldnt want to deal with people like this if they answer the phone the way they did. Bad for business

Amazing experience! Quick, efficient and thorough!

Great eye surgeon. Dr. Klombers is amazing

Dr. KLOMBERS and the group at Campus Eye Center are very thorough, professional and courteous. I would highly recommend them to anyone.

Very thorough exam and explanation of issues.

Campus Eye Center was not our initial choice for our daughters eye care but her original doctor retired and we had no choice but to switch to someone else. Dr. Klombers came HIGHLY recommended to us by numerous people. I can not tell you how many people have said hes the best around. I do believe this...however, my complaint isnt necessarily with him as a person or with him as a doctor. My complaint is with the practice as a whole. Unfortunately, I can not rate them much above 2 stars. If I could I would give them 2.5 stars. I just cant give them 3. Heres where it goes down hill1. Receptionists never smile-- they always appear busy and when they do get to you they have very little to say, and when they do speak, its monotone and not very inviting. However, when they are speaking to other employees, I witnessed lots of joking and laughter.2. Environment is...cold. And I dont mean in temperature. Its extremely quiet (to some this would be nice). But seriously, its strangely quiet. Like a morgue. People seem to be on pins and needles. I almost feel like I am required to whisper. This kind of environment is not inviting and not conducive to children. Think about that--Im seeing a PEDIATRIC opthamologist. I was once asked to keep my kids quiet when they were simply using indoor voices. I almost didnt go back. Yes- they have a kids toy room-this is awesome. This definitely sets them apart from other practices. However there is a sign in the play room that says please play quietly.3. The nurses or assistants who take you back before you see the doctor are always in a rush. They walk waaaaaaaaaay ahead of me and turn the corner way before I do. Im walking with kids. kids have small feet. I can only walk as fast as they do. Slow down please. Have a conversation with me as we walk to ensure that we are walking at the same pace. Oh wait, cant talk. See what Im saying?I will continue to go to the practice because I do believe that Dr. Klombers is a great physician and surgeon. We have only been to routine appointments and fortunately (for my daughters sake) have had no need for a repeat surgery. So he has never operated on our daughter. But, due to the high recommendations, I would totally trust him.If you can get past the coldness of the office and if you can get in tune with the whisper voice, this place is for you!

Great experience with my 2 year old. Friendly, professional staff.

The diagnostics were thorough and shared in detail. Thanks.

The doctor was rude and condescending

The lady at the front on the desk was friendly. The doctor explained everything she was doing and the results of the exam

The office was very quick and efficient, The doctors were very knowledgeable and personable, it was very comforting to know my eyes are in good shape. Thank you

Caring and friendly.Dr Klombers takes his time with patients.

My family has been with Campus Eye Center for 22 years, and has never had a bad experience. Very professional, courteous, and quick.

My experience was and continues to be very positive. Had to wait longer than would normally be expected one day due to a staff meeting that was held that morning although no big deal.

Excellent exam and very friendly staff

Excellent service by the physicians.

Very nice people and Dr. William especially nice doctor.

Everyone was extremely nice & helpful

Helpful, friendly, and professional!Exactly what Ive come to expect!

The best eyecare ever!

Great staff all around !!!

The appointment was on time and no delay in examinations

Called before 5pm to become a new patient and got a recording that they were closed!

Very courteous and prompt

On time office visit. Friendly staff. They went out of their way to service me.

Good Experience.

They treated me very well