A member of my family is getting therapy here. Its the only place that accepts her insurance in the county for what she needs.I have had nothing but issues since we started.1. Demanded me to get my insurance to send verification of pre- approval. It wasnt needed and after phone calls between mental health and this place it was cleared up.2. They dont do verification calls of appointments.3. Ive called 5 times this week to verify my daughters appointments. I left messages and get no return responses.All of this makes me ponder if my family member is getting the right help.This is really terrible!!Oh, and there is a desk lady that acts like she cant be bothered when you check in. What happened to smiles???