Second time I’ve been in here where the associate told me I shouldn’t buy a product you’re selling. First was I was holding a rawhide where they approached me and told me that’s not good for my dog. Second I was holding a bag of dog treats, of which brand covered half the shelves inventory at full price, and they approached me and told me it won’t be sold here after they sell out these, because of quality control issues. So my question is, why are you selling them in your store to begin with? Probably should teach your “sales associates” what running a business is all about and not pushing away customers from products you put on your shelves. Just not interested in going here anymore, plenty of other options that aren’t as expensive to begin with without unsolicited self-righteous lectures.

The staff is very helpful. I didnt get his name unfortunately but the young man there helped me in choosing a quality cat food. He is very knowledgeable.

Employees are always willing to help in your decision making. Extremely acknowledgeable in pet behavior and problem solving. Variety in pet food brand. Definitely recommend Centinela

So pricey. Employess arent even helpful. I heard a girl was talking about management. Idk i felt uncomfortable

This pet store is ok...but doesnt really compare with all the merch and products choices of and in my opinion, the quality of toys for canines that Petco offers.

I came today to buy a litter box $24.99 plus taxAmazon has the same item for $23.68 plus taxThey say I can take a hikeThey don’t match prices to any competitorToo bad, I just walked away and took my business elsewhere,Last Saturday my friend Veronica had a bad experienceIt was Saturday 02/06/21 came and ask to scan a coupon for cat food, brand Lotus,They gave her a hard time despite her being a regular customer, she had to go back to print their coupon, never seen that before, either they centinela don’t care about their loyal customers? Or they don’t wanna sell? Or they don’t have the technology?She really had a bad experience with Centinela Feed workers,Or maybe, maybe, I hope is not because we are Mexican descendants? I hope not, but with the environment in this country, it wouldn’t surprise me.

Always great service and a wonderful selection.

First timeNice place, but doesnt carry all pet food brands

It was a very pleasant experience for me and my dog. She had her teeth cleaned without anesthesia. The nurse was very kind and treated my dog with care.

I HIGHLY RECOMMEND THIS PLACETHE EMPLOYEES ARE AWESOME VERY HELPFUL SMART AND CENSIERI WAS HELPED BY ESTEBAN AND PRICILLA THEY ANSWERED ALL THE QUESTIONS I HADI WILL DEFINITELY COME BACK THANKS TO THEM THEY MADE ME FEEL VERY COMFORTABLE AND MAY I ADD THE STORE IS AMAZINGLY CLEAN AND ORGANIZED

Great selection for animal food and treats. Workers are always there to help out. Only thing I dont like is that the toys are not made well enough for the price. (Rather go next door to HomeGoods for those.) Quite a bit pricey for the quality.

Good stuff at a good price.

I will never shop at this location. The managers are rude and will not help you and also a female manager was helping my family out and when she was done talking to us just walked away. We were still trying to ask her questions and she just kept walking away. Poor customer service and that Manager should get fired. We returned our item at the Long Beach store which everyone over there are nice and professional. The Fullerton one also. But Long Beach took our return and we spent another $100 at the store. Also we told the manager at Lakewood we would use e return to buy more things for our dogs and she didn’t care. I told all of my friends and family to never go to the Lakewood store again cause of their customer service and attitude forwards there customers. Don’t believe the 4.5 stars on here.

Great place with very nice staff and good variety of food, meds, accessories. One star off for being overpriced. Albeit, all pet supply stores are overpriced.

Very courteous service. You need help with something? The friendly staff is on hand and ready to help you and the comforts of your fur family. The store is clean, tidy, and very well organized. They have a fantastic variety of pet food so that yours eat healthy.

The staff there are always super helpful, knowledgeable, and you can just tell how passionate they are about pets. They also have a policy where you have 60 days to return/exchange food if your pet does not like it. This way you can have your pet try different high quality foods without worrying about wasting your money if they dont like it. Hey if I dont like eating thing over and ovet again, why would I make my pet, especially if their natural diet would have variety in it depending on availability.

Great place for toys and fancy food, however they dont carry our brand anymore so I dont go as often. The manager is very nice and accommodating. Got into a conversation about trying raw food for my cats and he graciously gave me a bunch of samples to try. All the staff has been very helpful anytime Ive had a question, and they have quality products here. Also every month or so they have a mobile vet and groomer I believe.

Custom made sunglasses aka Loca 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻

Staff is friendly, helpful and willing to make sure you have what you need. Some products are limited or out of stock due to the pandemic but generally plenty of items are available.

Love this place. I pay a little more than other pet stores but its worth the money. They have many choices of healthier food for my fussy cats. I can buy food with veggies or without, raw frozen food, canned or dry. My cats eat canned and dry Fussie Cat cat food products and Fromm dry food. So much more healthy for the cats than Friskies products. There are vitamins, treats, toys, carriers, flea products and many other products offered for your pets. The staff is always available to help and answer questions. Experts come on certain days to give vaccinations for your animals if needed. Great store!!

Very poor web site. cant assess individual brands or items and sale items are too small to seeWonderful in store dealings but need a better web page.

Centinela is the best for pet food. Great prices and loyalty programs. Sales all the time and they donate to great causes.

Great selection and great customer service.

Love Dr Mazzi.

Small store, but the selection is pretty good. All of the dog foods they carry are high quality. The store is always organized well and very clean. The staff is friendly and attentive. There are lots of toys to choose from as well for all sizes of dogs. There are all sorts of treats to choose from, too, with a variety of shapes, sizes, and flavors.

Great service and good selection

Manager is awesome & the staff as well. They gave me more discounts $15 total. Definitely will come back again in this location. Highly Recommended. 👍👍👍

Helpful and attentive staff, wide selection of dog food and treats including the all natural and raw stuff.

Staff is so nice and informative!

Came in yesterday to get some cat food and let me tell you, this place is so amazing!!The employees were so helpful; they signed us up for the rewards program, gave us some free treats to try, and offered us some free goats milk to try as well! The lady who checked us out was efficient and kind, and the other employee who was next to her was so unbelievably sweet! She gave me such an amazing complement, and that made my day! I was already going to write a great review for the place just because of their wide selection of goods, and helpfulness, but that really was the cherry on top!I would love to come back; they had a great selection of products and their prices are great! They even had the cat food we came in for on sale! I highly recommend supporting this store over places like Petco or Petsmart and I will definitely come back soon! I love this place and I’m so glad that we stumbled upon it!

Clean store. Helpful and friendly staff. Prices are same as many pet stores for the same products, but the customer service is way above those stores. We buy grain-free food and products made in the USA. We can find them here. The store brand Welcome Home is a good grain-free food my dogs love. Its made in America and the price is excellent.

Great information for new pet owners

Great variety of high end dog and cat food. I buy Orijen (dry) and Stella and Chewy (raw) here for my cats. Its nice to have everything I need all in one store. The store is also very clean and the staff is great.

This store is amazing. Chris is the best. I go here for almost everything. I buy my dog food, cat food, cat litter, and dog products. Chris has helped me with my dogs skin issues and is the most knowledgeable person that I trust and I usually dont trust anyone when it comes to my dogs. When I got my cat he helped me get the right things for him and helped me with suggestions on food, cat litter, and even the best cat box ever. This is the only store I go to and if they dont have it i ask for a suggestion and work hard at not going to Petco. They really do care about not only the customer but what is the best for the animal. They always carry my stuff out for me due to my physical illnesses and help me with my receipts. Most of the staff is friendly, professional, patient and knowledgeable.

Theyre always willing to help and bring you up to date on any of your pets needs and wants.

Nice place..has so many neat things for animals..A must see place...Live small cute animals there to see.

Got frozen cat and dog food cuz its convenient but prices went up on Small Batch.

SUPER friendly staff and very knowledgeable. Love always asking their opinions on food options and healthy treats for our lab.

I think it’s a better quality version of petco or pet smart. Very clean facility and they have a Vet come once every month, so you can take your pet. It’s my currently fav pet place. I get my environmentally friendly kitty litter here.

Friendly staff. they have some sample treats for your pup available. they have a reward program too that you get gift cards towards future purchases which is nice

Great place to buy dog food and chicken feed. They are reasonably priced and their staff is courteous, experienced, and helpful

The staff is friendly and will assist with any questions about the product and make relevant recommendations around your needs.

Good dog food good discounts good cat food good discounts good coupons cool staff

I like this place. The staff is friendly and they have a lot of good options

Ok place to shop for pets, prices seem to be very high for no good reason, seems to have all new staff with each visit. Customer service seems to have limited knowledge on pets, often received incorrect information about products for pets

Great service, good prices, good selection but not overkill

Nice store but they did not have bird supplies

The people who work here are very knowledgeable, friendly and helpful.

Beaus customer service was top notch... he was very helpful and knowledgeable!

Great independent shop. Very friendly and helpful. Recommended...

Friendly and helpful staff

One of the best high end selections of pet food.

Can be pricey but they have good auality products

Helpful n knowledgeable staff...appreciate that!🐱

This place os awsome, very knowledgeable and carry high quality food for your pets( cats and dogs i didnt see food for other types of animals). Because the food is of higher quality the price is higher than food brands that you find at major pet stores but alot of those foods have frequent buyer programs and if you spend certain amount of money you get a 5 dollar cetificate per every dollar spent mark (i.e. 5 dollars for spending $75, and im not sure if the next one is at 100 or a little more than that)

I wasnt there...I was at Smart and Final!

Had everything I Needed it for my cat Everyone was friendly M willing to help out

Love the cat toys & treats. We stop in every time we hit the nearby grocery store

We purchase food and treats for our dog also have our teeth clean there and shots recommend the place

Great selection with helpful employees.

Great sale prices. Best cat litter anywhere!

Best experience I have ever had a a pet store. Found out about them at cat con. Awesome spot

Good variety of pet food. Different brands than petco

Has good selection of raw diet food for dogs.

Love this place, at all locations. The staff is very helpful and pleasant.

I love Centinela Feed, the staff are always very friendly and helpful as soon as you walk in the door and I bring my dog with me so he gets a fun experience with all the scents and even a treat at the check-out register (after he performs a trick of course). They will even help you to your vehicle if you are getting large bags of food.

I purchased several items and they are not cheap, but the customer service is not the best they make you feel like a theft, that is not appreciated ,at every turn I made and they had other customers ,not once did they follow them as they did me. Im not going back

Staff is super friendly and they always carry my dog food to my car! Plus, they truly love pets and give loads of love and treats to mine!

Super helpful staff well organized .

Customer service is top notch, lots of quality pet products here

Scott was extremely friendly, helpful and knowledgeable! Thank You, Scott!

Centinela Lalewood, been shopping here since they opened. Great products and the most amazing staff ever. They treat us and our aussie Zeke like family. They know what customer service is all about. To the staff there now, and the ones that have moved on, thank you,

My doogie luvs it 😋😋😋

My pitbull was really picky when it came to her chow, I buy the ocana and she loves it. They also have a frequent buyer program which is awesome. Definitely recommend this place and also the ocana brand. The ocana brand has info on the bag to show where they sourced their proteins, pretty cool.

Always great service and selection.

Excellent service and very helpful employees, love my Lakewood store.

Petty organizer easy to find items and well stacked.I like customers service too 👍😍

Great Food options for the furbaby. The customer service representatives are very knowledgeable and take the time to help you. Tluu approves this review..🐈🐾🐾💕

A bit pricy, but they just sell the good stuff!

RYE is freaking awesome!!!!! We told her about our rescue and she was sooooo helpful with what we should feed her....Rye took the time out and answered all of our questions....

Did not know it was there. Interesting stuff.

Great dog food

Im amazed at how low their prices are. They have great selections and helpful staff.

The manager and everyone so helpful

Awesome place for all your pets needs

Pet food. Not the best selection but its good if youre in a pinch.

I must have sleep walked there cause Ive never been,dont even know where it is. Creepy.

They didnt care that I was dancing full out to Todrick Hall

They have a good selection of dog stuff

Great customer service 👍.

I really really wanted to LOVE Centinela Feed & Pet Supplies, but yknow I only just LIKE it. What I like best about Centinela is the intimate small business quality you feel when you shop here. Their staff seem fairly knowledgeable about animal care, but really I usually know what I want whenever Ive shopped here: Cat food and cat toys. Ive asked a few questions and gotten good answers in response. Why I dont LOVE it is, sadly, the prices! Universally, their prices are higher on everything in the store. Now, Centinela being a small business, I dont mind spending a few extra dollars to help them out. PetCo and Petsmart are going to do just fine if I go here every once in a while. But when it comes down to buy my months supply of cat food (dry and wet), litter, and whatever else we might need, I think about MY bottom line and its worth saving $15-$20. They do have great specials sometimes, and those do bring me into the stores. Centinela definitely has unique items that you just wont find anywhere else, from toys to treats, and those are absolutely worth shopping here for. Lastly, youll be greeted by a gigantic inflatable puppy! Super cute!

Helpful staff member answered my questions. Nice selection.

Always a good experience.Employees very helpful 🌝

Friendly staff and A lot of fantastic product.

Great selection, helpful staff. Dog training classes available.

Helpful and friendly customer service.

Always great friendly service. A pleasure to shop here.

Always the best options, great store

Store is clean, but product is overpriced. Ive been spoiled by SPCA since theyre a nonprofit, but + $20 for the same food is a little silly

Excellent place for buy supplies for pets