My stylist was Heather Cunnngham. I received a silk press on 4c/4a/4b coils. I’m very pleased with the results. I also chopped off 4 inches of dead ends. I have collar bone length hair again but at least it’s healthy. I sure it looks better too the hair is bouncy, light, shiny with a beautiful scent! Love it!

Taylor is sweet, overly helpful & talented. My hair looks awesome!!

My regular barber was unavailable to cut my hair due to an illness so I figured JC Penney would be a good choice. Boy, was I wrong. I was needing a haircut for a wedding the next day and told the “stylist” this and asked for a simple zero fade with the top being finger length with scissors. This was met with several questions about what guard I wanted and what the longest one that would be ok. I told her several times I wanted a zero fade so no guard. I thought she finally understood. She didn’t. Half of my fade was zero guard then the upper part of my sides was half an inch longer. I asked her to fix it. She “did”. After asking her to fix several other areas because it still looked terrible I was asked if I wanted her to do the areas around my ears and my neck line. Silly me, after 37 years of haircuts I thought that was just part of it. I told her he’s then asked for a shampoo because I could still see lots of uneven hairs. After the shampoo I pointed out several areas that were incredibly uneven. She again “fixed” them. I finally gave up on any hope of her fixing this. I paid, reluctantly, for this monstrosity of a haircut. I was resigned to going home and shaving my head before I decided to go to another barber shop. The stylist there told me this was the worst fade she’s seen in 30 years of cutting hair. Thankfully she was able to fix the haircut. Not only did I have the most embarrassing haircut I could imagine from your “salon” I also ended up having to pay for a second haircut on the same day.

The ONLY reason this got a star is because I couldn’t give it a negative rating and I had to give it a full one in order to post! My seven year old granddaughter came in the DAY before her seventh birthday and her first day of first grade. She was with her great grandmother. Her hair was BUTCHERED!! I don’t mean uneven, I mean a three inch hunk was cut out of it!! Like it isn’t hard enough for kids today! My daughter has called the salon with a promise of a call back from the salon manager, no call has come and this was on the sixth of August, today is the eighth!! I always thought Penney’s was professionals, I was wrong!! Please think and rethink taking your child here, especially if you want their hair to look respectable!! If you want to pay for it then have to go home and shave it, then feel free!! I wish that I was being over-dramatic!!!

Bailey is great! Always professional and my hair cuts are always exactly what I want. She listens and does everything she can to make sure youre happy.

I would give them a negative rating if I could. My wifes grandmother took my step daughter in for a hair cut and they absolutely BUTCHERED her hair! Its uneven and looks like a 3 year old got ahold of some scissors.

Ask for Bailey awesome hairstylest

My girlfriend had color removal done on her hair (from red to light brunette) and after the procedure was done, there were tons of redness left in her hair. She asked for a re-do but they declined, so she had to get her hair done in a different place. The other place’s hair stylist was shocked to see her hair in such a horrible condition. Total waste of $90. Never go to this place for color, they’re by no means professional.

Everyone is friendly and making online appointments is so easy. Im always happy with the results, even though I never get more than a quick cut and my brows waxed.

Whom ever makes the appts. Should really take a look at what is going on.my appt was at 12:15 Been here waiting for 30 min now. I still dont know how much longer it will be. This is my first time here recommended by my daughter. Not happy at all.

Great!

Unable to send email d/t email address not being good.Service i had was under par. Soap and color left in my hair, and dye left on my face. was told i could go home and remove it.

They take walk-ins. Friendly staff. Kind of pricey