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Family Physicians West
9625 Kroger Park Dr, Knoxville, TN 37922, United States
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Br
Review №1

Dr. Yang is a very caring doctor. She listens to me and takes time to explain my conditions as well as the treatment options she recommends. Her friendly staff follows through in a timely manner when I call with a problem. I have recommended Dr. Yang to several friends and they have later expressed their appreciation for the suggestion.

Je
Review №2

I was a new patient of doctor Acker and I can say I was not pleased at all . I was scheduled for a physical and they called to tell me because of covid I would have to come In as an office visit or reschedule and I chose to come in for an office visit . I ended up having a health issue the day of the appointment so I was thankful for the appointment. I told doctor Acker about my health issue and asked her to examine me and she declined. She told me it seemed like I knew what to do and would refer me to someone else to take care of the problem further. I am Still waiting on that referral call by the way . I had my blood drawn to read my levels and booked my physical appointment . I went to pick up my prescriptions ( one that she suggested for the problem ) and 2 other ones that I use as needed . The dosage on one of the prescriptions was incorrect and the one she suggested was incorrect . The pharmacist actually told me it might do more harm than help . I called the office and asked to correct the prescriptions and after a lengthy conversation with the receptionist telling me I should have told the nurse about the prescriptions she told me maybe I am not a good fit for the office . Don’t worry I wasn’t planning on coming back . I got my blood panels back and I wasn’t even checked for cholesterol which I have had a problem with it being too high in the past and it has always been in the basic panels . I have been a patient there for many years I was just a new patient to her . That should have been in my file . Now I have to have more blood drawn at my new doctor . I feel like the entire day was a waste and she did not care about my health one bit. When I get the bill I am going to try to dispute it . Doctor Acker was very disappointing to say the least .

Ba
Review №3

I have been Dr Jennifer Piel’s patient for several years and have always been very satisfied with her care. She is very knowledgeable and attentive. I am moving out of state and will miss her. Thank you, Dr. Piel❤️

Br
Review №4

My experience with Dr. Yang was wonderful! From the front desk staff to the nurse and Dr. Yang, everyone was kind and helpful. So glad to have found this practice. Highly recommend!

Sh
Review №5

The lady who took my blood was amazing. Sweet, and did a great job. I’m nervous with needles. She made feel me comfortable, and I really appreciated her. Thank you!

RS
Review №6

Dr. Piel,her Assistant, and the entire staff are top notch

Mo
Review №7

I went in for an initial appointment where the time communication was mislead. As soon as I was greeted, the receptionist was extremely rude and while I asked to reschedule my appointment she made extremely disrespectful comments. I didn’t even get past the initial paperwork before walking out. The office manager was very accommodating, however, after my initial impression I would not recommend and definitely will be taking my families healthcare elsewhere, where there’s a level of regard and compassion towards patients.

De
Review №8

Throughout my life I have only seen private primary care physicians, but my doctor of the past 17 years closed his practice this past September. Since a physicians group was going to be the only option, I asked several people for recommendations. The choice was Dr. Piel and after my initial visit, I believe it was the correct one. First of all, she was on time for the appointment. Most importantly she was congenial, did not rush the visit, was quite thorough and seemed very knowledgeable. Also, she had posted on the wall a list of dietary advice beyond the usual dont eat too much red meat and cut back on fats and sugar. This was impressive. I am not plant-based at present but have found there is much evidence to suggest that such a diet can contribute to reducing the need for medications, not to mention preventing disease.

ma
Review №9

NEVER visit their office. Worst service I have ever received. My doctor ordered labs so I went, paid for them and had them done. THREE MONTHS after I had them done I receive a bill in the mail stating my doctor had added some testing and I would need to pay extra. This was done without my concent and the “Manager” says there is nothing she can do about it.

Le
Review №10

The only bad review was 8 years ago. I have only had very good experiences.

Ka
Review №11

Dr Piel is personable and knowledgeable.

Wh
Review №12

I love dr Skin

Information
1 Photos
12 Comments
3.7 Rating
  • Address:9625 Kroger Park Dr, Knoxville, TN 37922, United States
  • Site:http://www.utprimarycare.org/location/family-physicians-west/
  • Phone:+1 865-531-8100
Categories
  • Doctor
  • Medical clinic
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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