user
Dr. Randall S. Fong, MD
7105 W Hood Pl Suite A103, Kennewick, WA 99336, United States
Appearance

Comments
Na
Review №1

My two year old stuck a bead up her nose and Dr. Fong was amazing at getting it out! It was up there pretty far and the ER doctor couldnt get it out but Dr. Fong got it in about 30 seconds. I thought they would have to sedate her since she wouldnt hold still at all. They put a little numbing liquid and I did have to hold her still since shes two. But after a minute of tears she was back to normal and smiling.

Su
Review №2

This was my first time visiting this office and I was so impressed with Dr Fong! He was very thorough he explained everything in detail to me he listened and he was kind I would recommend him to anyone. The staff was very kind also, office very clean

Fa
Review №3

So far I have not had a good experience. Everyone is nice but when you can’t even talk to the doctor about your sons breathing issues it’s a little ridiculous. I have been trying for a while now being a pro active mom. My son was seen by Dr. Fong 3/11/20 and I have yet to speak to the doctor about my 4year old breathing and I have several videos to show him, but they will see me for a follow finally 3/23/20. Very disappointed especially when it involves breathing issues.8/5/2020Update I was able to talk to Dr. Fong 4/23/2020. I was glad to finally be able to talk to the doctor regarding my sons breathing issues. He was very professional and showed concern for the issue at hand. I hope the staff learns and improves on the way they deal with divorced parents from this experience.

Sa
Review №4

I’ve been experiencing reoccurring ear infections for months. it’s caused extreme anxiety and forced me to cancel trips for work. Dr Fong did an entire workup, and when traditional methods of treatment weren’t responding we opted for a tube placement. Understanding my anxiety, he took extra care with the in office procedure...even telling me a story about his father while he did so to keep my mind and anxiety at ease. He is thorough, he listened to my frustration and concerns through our entire treatment and informed me above and beyond to be sure I felt comfortable with all methods of treatment. The tube has done wonders and I couldn’t be happier.

Jo
Review №5

Dr. Fong is an amazing doctor. Knows exactly what he is doing. I cannot say the same for the staff. 4 times Ive attempted to see doctor fong. With issues of infection and hearing loss. Just so happens that each time I attempt to make my appearance for the appointment. I miraculously am 15-30 minutes late and cannot be seen, despite the pain or any issue Im in. This last time I attempted to make an appearance I was lead to believe that I was 2 hours early. And just so happened to once again be 30 minutes late. There is no reminder phone calls or anything that remind and confirm your appointment. Im lead to believe now that in some way the staff is byist or something. If you need urgent care, this is not the office for you.

Se
Review №6

This is a great place to go if you need an ENT doctor. He is a very competent Dr, he has a most excellent staff. They also have a great audiologist on premises. A good choice for all your needs!

An
Review №7

Dr. Fong is a professional that takes ownership of his craft with excellence on all fronts. His office and medical staff are incredible to work with as well. Would recommend to everyone. Source: tonsils removed as an adult by Dr Fong. He did an incredible job.

Gr
Review №8

The staff is fantastic, and I loved the manner that Dr. Fong and the Audiologist had. They explained why they did certain things and what exactly the tests are accomplishing.

Pe
Review №9

Dr. Fong and staff treat you BETTER than family. My wife and I have both seen Dr. Fong and have both been operated on by him.You will not find a better ENT and staff anywhere.

Ed
Review №10

Best ENT Dr around

Information
3 Photos
10 Comments
4.6 Rating
  • Address:7105 W Hood Pl Suite A103, Kennewick, WA 99336, United States
  • Site:http://www.randallfong.com/
  • Phone:+1 509-735-5551
Categories
  • Doctor
Working hours
  • Monday:8:30am–12pm
  • Tuesday:8:30am–12pm
  • Wednesday:8:30am–12pm
  • Thursday:8:30am–12pm
  • Friday:8:30am–12pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations