Fire the office manager!! Expect to wait, and wait, and wait some more. Then if you are talked to, you WILL be treated rudely. Even more so if the office manager finds out you are a Veteran, or a member of a few other groups that she personally despises (NRA, hunter, outdoors, etc.). The staff will lie to you in a heartbeat to keep out of trouble with the OM. Ive had them tell me that entries were made in the portal, as I was looking at it, just because the OM was looking over their shoulder. The OM has run off any staff that actually treated the patients with respect. Getting a prescription refilled is another challenge not worth taking up.

As far as health care, South Care Medical has been the worst choice I have ever made.The only reason I chose them in the first place was because they were in my network and they were close to where I live. I have endured almost two years of the waiting, the rude staff and the run em through business like care that is provided by Dr. Kendall. Its now time for a change......When a doctor (Kevin Kendal) deceives you duirng your examination, then has his secretary confront you in the waiting room only to inform you that what the doctor just told you was not accurate, its definately time for a little re-evaluation.The Better Business Bureau is the next stop - then on to Blue Cross Blue Shield and then on to the State Medical Board.

Dr Kendall is a good doctor