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Saint Lukes Hospital of Kansas Citys Crittenton Childrens Center
10918 Elm Ave, Kansas City, MO 64134, United States
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Ha
Review №1

So I would not send anyone here personally. Critt can do good things for people and they have some staff that are really good but they are firing the staff that actually care about us. The therapists are good but i canh say I left with more trauma then I went in with.

Si
Review №2

Im very disappointed with my first impression of this facility.First, We live over 30 min away from this facility.At 2:00 pm I called to confirm our appointment was at 2:30 pm. I was told that my appointment was actually at 2:15 pm.The receptionist/ nurse at the front told me that if we are 15 minutes late we will NOT be seen, but also told me to come anyways. So I continued to the facility.I arrived at exactly 2:24 pm- I called the front desk per instructions on the sign. *Due to COVID* you need to be screen. (understandable)We were greeted, but with you need to reschedule *but* you are welcome to fill out paperwork.This was a HUGE inconvenience as, we have a total of 5 children- I had to find someone to stay with 4 of them while I brought one to see a psychiatrist.None of what has been occurring in our world has been easy on anyone. Especially our children. My child has been struggling, and they were more concerned with being 9 minutes late than gaining a new client, and potentially helping a child.Never in my life have I encountered a situation like this.My opinion is that I should have read the reviews before scheduling an appointment with this place for my child. It obviously has 2.5 stars for a reason.If a facility like this deals with their clients in this manner, I cant help but wonder how much patience love and compassion they would show to my child.So glad I decided to leave and not fill out new patient paperwork. We will be looking for a provider elsewhere.*I want to make a note that, I believe the woman at the front desk was willing and able to have my child seen, but the gentleman who was overseeing her was rude and refused to see us.I also asked if there was another facility closer to OP he said NO not for adolescents.*

Sh
Review №3

I absolutely love Dr Barth. Were very pleased with his care. Im not so sure about the leadership however as the departure of recent staff is very disappointing. I sure hope they repair the damage. (Outpatient clinic not hospital)

Zo
Review №4

This place made me so much worse when I was a teenager. I went for anxiety and depression. do not go here or take someone you love here. Worst 7 days of my life

Ty
Review №5

They asked for our 10-year-old sons gender identity on paperwork.Asked our son if he feels like a girl or a boy as part of the standard entrance interview, even though hes never shown signs of gender dysphoria, and we put nothing like that on his paperwork. I believe this could invite confusion and problems in some children where none existed before. I didnt say anything at the time because I didnt want to draw attention to it, for my sons sake.This is disguising, evil, and cruel.Therapist was receptive, understanding, and accommodating when we later shared our concerns and asked that they avoid this subject though. I appreciated his compassion.They would not allow us to physically visit our child while here. This may be covid-19-related. Bad idea in my opinion, as it may be traumatic for some children and parents, and deter seeking necessary treatment and/or evaluation.

Je
Review №6

I was sent here about two years ago and Unit 8 was amazing and incredibly helpful to me. I know there are major differences between units, so I was lucky to get a good one. The space was not cramped, like other wards Ive been in, things were kept clean, and the staff I encountered were really nice.

Ke
Review №7

Administration is terrible, if you attempt to leave in the professional way by submitting a 2 week notice, you will be reprimanded. My character is being tarnished, (so i cannot be eligible for rehire) after worked 4 yrs, and because Im moving into another field, Im currently being reprimanded after submitting my letter of resignation.

Pe
Review №8

My daughter was in crittenton for a short time. and I just wanted to thank all the staff and all the people there I have my daughter back and its been over a year without a problem. sometimes I think extreme children need people who know how to go the extra mile and who are trying to do so.I think you couldnt staff for getting my daughter back shes on track and doing well even advanced a year in school I appreciate all you do

Gr
Review №9

I was here for 8-9 months and this place helped me so much! I have now been out for 7 months! This place is amazing once you start to trust the staff to help you. If you don’t want the help and refuse it then you will no have a great time. If you accept it and trust the staff it will help you a lot and will help you have an understanding with the staff! Every staff member I know there care and are amazing!! This is the place to go if you need help!! The staff are trust worthy and are very responsible but at the same time will come down to your level and try to get to know you so they understand how to help you! I was on residential and I know if I ever need help to come right back and ask for it!! All the staff have there own personality’s which make the place amazing because there are different experiences each shift! Love and miss all the staff!!! Thanks for all the help from everyone there!!! Unit 2 rocks !!!!!

Sh
Review №10

I called to have my son evaluated due to destructive behavior and rage. I told the screener he has made comments about thinking about hurting himself, going after my dogs and fearing for my safety. He said he didnt qualify for inpatient treatment and to call the outpatient office. I called and left a message a week ago and no return call. The behaviors are continuing and getting worse to the point I may have to call the police instead of my son getting treatment like he needs. This place obviously doesnt care.

Ti
Review №11

I was there In the mid 90s and i was one of the few that finished school was able to go off campus work and play football at Ruskin High school. I believe in the program. You will only get out what you put in to the program. I went in with a really bad authority problem to females in charge but I met a great staff get mentored me and molded me in to the man I am today thanks to him and the staff.Thank you very much

Co
Review №12

I have nothing but good things to say about this facility and its staff. They helped my daughter stabilize, learn coping skills, and safety plan during a difficult time and gave us a great discharge plan with follow-up care at the outpatient clinic.

Pa
Review №13

I was a resident 40 years ago. It doesnt sound like much has changed. I was there 2 years and when I ran away for thethird time, I didnt have to go back. I give it three stars only because going there saved me from being a homeless 13 year old. Life gets better, I promise.

An
Review №14

Crittenton Childrens Center has a reputation that it has worked hard for, and achieved with overwhelming awe. This facility has managed to not only mismanage its employees, and leave it in a state of functional disrepair; such that it can never properly staff the building. But, as a result, the children receive subpar care and are consistently jeopardized in their safety and recovery.To all PARENTS & GUARDIANS: Children routinely leave this facility traumatized, and are even more often subjected to gaps in care after discharge. The facility claims to work within policy, and state guidelines; but if Joint Commission were to ever make an unannounced visit, this facility would be reprimanded severely. The management is asking for security to work as Behavioral Health Technicians upstairs because they are so critically short staffed, because people are leaving en masse. It does not take a Psychologist to understand that you should not put traumatized children, and children with trust issues around personnel associated with police (by uniform, or in reality) to implement treatment. But, alas this is what they plan to do, and they will do it because it effects their bottom line. The management does not care about your children.To all POTENTIAL EMPLOYEES: Run. The management at this facility will target you, threaten your pay, and will put you in severely unsafe conditions. This facility needs to be unionized. The days of it continuing to be affiliated with Saint Lukes Hospital of Kansas City are numbered, and you will never have job security. The management will preach policy, but they routinely act in their own crony and nepotistic self-interests. You will be put in unethical situations, on the regular; and if you think to speak up you will be reprimanded.To all CURRENT EMPLOYEES: Unionize. It is your constitutional right as a worker to organize for better pay, conditions, safety, and security without threat of termination. It is additionally illegal for them to wrongfully terminate you in an attempt to union bust. Do NOT go to the Crittenton HR for complaints, as they simply route it back to the management. Go to Saint Lukes CORPORATE HR, as they actually WILL represent you!In summary, avoid Crittenton at all costs! Now, I am sure they will reply with some blasé and generic We care about your children, and uphold the latest in psychiatric care standards. But, do some comparison with other facilities. See detriment and impact that the former patients and families speak in their reviews, and ask yourself if some generic response is enough to overturn the negative impact that they leave on families in the Kansas City area every day.

Al
Review №15

My 17 year old brother was a patient here. And if there is one word that I could use to describe this center (based on his experience and mine) it would be NEGLIGENT. There is clearly no communication between staff members and there is absolute NO CONSISTENCY when it comes to practicing policies. I am disgusted by the lack of care, and I am genuinely concerned for the well being of the children being kept in this facility. To anyone considering placing their children/loved ones in Crittentons care: I would strongly encourage you to go elsewhere. As far as staff members of Crittenton go: DO BETTER.

Ra
Review №16

Awful place to go and get help. They will traumatize your children.

it
Review №17

This place clearly was HELL! I was here for about 8 days in December of 2017 and it was about the worst 8 days I have ever encountered in my 11 years of life. I was on Unit 10 where there were a few mean “teachers” but most of them were plain mean. Also, during groups they pressured you to say why you were there and if you didn’t stickers/points would be taken. I also feel that this hospital greatly invaded privacy. One night, I was in the shower and my 1 on 1 was at the sink watching me! And I mean who likes especially the same exact gender watching you practice daily hygiene?? If parents are thinking about sending children here, DO NOT do so. This place is a living HELL with disgusting food and mean staff. I also lost 7 pounds while here due to the food change and was not once encouraged to eat more or given better or a change in food. If I could give this place a -900 I would.

Ji
Review №18

After reading reviews on this place we were extremely apprehensive. However, our experience was great. Every single staff member was amazing. They are all dedicated to the children they help. Special thanks to Miss Trish and Mr. George!

RA
Review №19

It has been almost 5 years since I was in this facility. This place only made my anxiety worse. I still have anxiety attacks and night terrors about my time here. You deserve better than this prison.

Sh
Review №20

My little sister was sent here due to running away and doing drugs. LET ME TELL YOU THIS IS NOT THE PLACE FOR TROUBLED CHILDREN!!! The staff allowed her not ONCE BUT TWICE to run from their facility! The first time she was found pretty quick the second time she was missing for months!!! We had no idea if she was okay and she was possibly sucked into drug trafficking. Bottom line is DO NOT TRUST THIS PLACE WITH YOUR CHILD!!!!!

Ci
Review №21

I stayed here after a suicide attempt in 2014 when I was 14 and am now 20. With the understanding that this is a state facility and of course not some sort of spa retreat, hospitals shouldnt be run like prisons. We walked around a table for excercise, unable to sleep due to night staff watching TV and playing on their phones at full blast but then being expected to wake up at 8am, the treatment from staff was horrendous, the negligence was absolutely mind blowing. When I tell people of my time in crittenton they say its reminicent of an old time psychiatric ward, and as a psychology major i tend to agree. seems not much has changed, proceed taking your child here with caution.

Do
Review №22

Did a great job with our 9 year old. Finally feel our son is on the right path and smiles more now. Thank you

Ch
Review №23

My daughter has been there four months. This is her third residential stay. We have seen great improvement and a decrease in undesirable negative/aggressive behaviors. Her case manager has been great to work with. I would recommend this facility.

Ja
Review №24

The showers are really cold and small, they don’t teach u anything! Their staff wasn’t nice they put me on restart for an “inappropriate topic” but I was sitting alone coloring with stupid markers so YOU GUYS were the ones who made me depressed.I didn’t like getting my blood drawn it left a bruise.I lost 5 pounds over there food!We watched to many movies.This one girl went out of control and we had to stay in are rooms for like an hour, they aren’t good and coming them down!They told my stepmom it’ll be 10 minutes then I could get discharged, no it turned into an hour and 15 minutes!!It’s so far out!They don’t give you good directions!The staff will give them with Benadryl to make them sleepThey let children bully others on unit..

An
Review №25

This place is hell. Anyone sending their kids here is a pathetic excuse for a parent and doesn’t deserve to have children. If you have to resort to sending your own child to a “Behavior facility“ cause you can’t handle them then you’re a sorry excuse for a human. This place is more a “my child is to much facility” than anything it’s sad that we offer places like this for children. 👍🏻👍🏻👍🏻

D
Review №26

Horrible! As a parent, I can say they only made my daughters anxiety worse. Her doctor had made an exception for me to bring her siblings. We drove there, checked in, and was almost in the unit. A young lady stopped us and informed me we could not enter. I explained that the doctor placed a special order so we could see my daughter. The young lady went to speak with the Charge Nurse and came back to tell me we would not be allowed and would need to leave. My daughter was standing in her doorway crying hysterically, as she watched us denied entry.At this point, I approached the Charge Nurse and explained that the doctor had approved it, thinking she misunderstood the messages the young lady was relaying. The Charge Nurse, Martha Sanderson, was extremely rude and told me we would not be entering. I used an explaetive and Martha was asked if I needed security. I replied I didnt, but if she felt she needed them she could call them. I then asked if she was going against a doctors orders. She stated she was. I said, Wow! I have never seen a nurse capable of overriding a doctor! Here comes security. A male coworker of Marthas stepped away and called. The guard asked me to calm down so other kids do not get upset. I explained what had happened. Martha then said, Well, let me pull her chart and check her orders. I said, So, you keep tell me no but you have not checked her chart!? Martha then rolled her eyes at me. Please picture a lady in her 70s, grey hair, rolling her eyes. It was quite comical! Of course I had something to say, Martha, did you just roll your eyes at me? This is funny, someone twice my age rolling their eyes at me. So professional! She then smirked and said, Nope, there arent any orders in her file.The guard informed me would have to go downstairs and wait. We walked away. Then, the young lady came running after us. She said, The order was found in her file. Im so sorry. I explained to the young lady it was not her fault and no need to apologize, someone else owed the apology. We went on in and tried to enjoy a ruined visitation. My daughter was sad and crying most of the time we were in there.Crittenton is supposed to help the kids, but this truly broke my daughters heart. The doctor had told her to expect her siblings and me, so she was extremely excited. Then, for her to see us, but then see us walk away with security only upset her. I feel if Martha had done her job to begin with, this would have never happened. Martha was too lazy to pull the chart up on her computer to see if I was telling the truth. Instead, Martha got my daughter worked up, which made Mama Bear come out in me. It took her a matter of seconds to find the orders.On a positive note, the security guard was very professional and did a wonderful job. I appreciate his demeanor during the whole situation. Kudos to you, Sgt Young!

ST
Review №27

I hated it there , some of the staff was very rude an yelled at you for no reason plese do NOT ever send your child here

Un
Review №28

Wow hearing all the story make me not want to go back

As
Review №29

The only reason I got through this place was because of the other kids there and a specific guy that I was talking to but now I have no way to see or contact him sooo I hope they realize nothing they did helped me :)

Ma
Review №30

I had to stay here for a short period of time. I was placed in unit 9. This was an amazing experience and my staff were so helpful and amazing!! They care so much about you.

Ba
Review №31

Staff was super friendly and helpful. Didnt throw a bunch of meds at my loved one. Counselor Josh is great. Nusre I talked with at release was wonderful. Good clean facility! I would definitely recommend Crittenton!!!

Ka
Review №32

I was cursed at by a staff member. I was forced to stay in a unit of young children because “they didn’t have enough space for me”. The staff were incredibly rude. Nothing was helpful. All we did was watch movies that had nothing to do with treatment. We also had to write papers 3 times a day about unrelated topics. I was not given my meds until my end of my stay. The doctors were unhelpful.

An
Review №33

Worst thing that could be considered mental help.It has been a few years since I was institutionalized for suicidal and homicidal thoughts, but I still remember it like I got out yesterday. I swear to god, it was HELL. The staff was of no help, as they couldnt care less about how I thought/felt. The food was terrible. I was treated like an animal. The rooms literally felt like jail.The way I would describe it is that they us afraid. Fear, however, never helps, especially if you are anxiety-ridden like me. When I was getting out, I was running through the hallways in joy, which is rare to see from me. I also remember the last time I was suicidal; my psychiatrist suggested I should go back to this joke of a mental hospital. I got so terrified that I actually put my head in my hands and screamed that I didnt want to go back. I still have nightmares of that horrid place. If I could sue you, I totally would.

pi
Review №34

I have been to this hospital three times for suicide attempts between 2014-2017. I have a few experiences but heres some that stuck out; I was threatened by a staff member that if I touched a younger kid on the unit I slept on I would be in big trouble, they told me this because Im bisexual. Which I was moved rooms and had to keep my door open right next to the staff table when a room opened up for the same reason. I was laughed at by the staff for being very attached to a stuffed bear. I remember very clearly them saying, How could someone like you like stuffed animals? On the night of my third stay I was having a panic attack because I was scared to be back there and the staff sat and watched me cry and talked about just leaving me in the bathroom to sleep if I didnt stop. This place never helped me and now looking back I do not recommend sending your children to this hospital. Along with my own experience, other reviews are not lying. PLEASE if you want your child to get help DO NOT send them here.

Ni
Review №35

This place helped me some much I was stressed with lots of stuff and they opened my eyes to the stuff I have💕🥳

Ju
Review №36

I love how the staff treat me and the other children. If I my self or the other children need something they were on it. They were very positive and polight to other children and me.

Sh
Review №37

My daughter just got out of Crittenton, she was there 4 days for drug abuse. They gave her no counseling sessions and basically kept her in a room because she was not suicidal. They barely feed the children, my daughter stated she had mac n cheese for dinner and peas, that is not dinner!! One staff member made fun of a girl for having a cutting problem and told her how stupid she was for cutting. One girl had a sentimental stuffed animal from her brother and a staff member laughed in her face for having a stuffed animal at her age. The Dr. I spoke with seemed heavily medicated and talked in circles. She was supposed to call me the first day my child was there, she never called any of the four days. They dont treat patients with compassion or medical knowledge, stay away from here!!!!

Br
Review №38

When I went into the hospital. I had severe depression. I was suicidal. However this hospital is not suited for teens with depression. This is a hospital for teens who are violent and act out. The staff is able to handle more situations with violent kids rather than depressed. When I was there, there was a day I was feeling very down and I did not want to come out of my room because I was crying all the time. Next thing I know a staff member is pouring cold water on me, yelling at me to get up and removing my bed from the room. I did not get my bed that night and ended up sleeping on the wood that was underneath my mattress. I am not saying this because I was 13 and put in a place that I didnt want to be. I have been to other hospitals, and they have helped. This one is just meant for kids with behavioral issues. Not suicidal thoughts. I am 16 now and looking back on it, I do not see how it helped me at all. I would also like to add that all these posts talking about how they watch you shower and everything. Sometimes it is true. They watch you shower. They have had to do it for me. But this is because they do have some people with different situations. Its for safety reasons. Some people do try to hurt themselves while in there. And the food, I stayed in their residential part of the hospital for a month and I ate that food every day. The food is nutritional. If you have an allergy they make different food for you. They dont nessisarily serve what you want but its a hospital, not a hotel. They dont want you to like it.

Sa
Review №39

This Facility is Pathetic! Staff is incompetent, Rude and poorly trained. My daughter escaped and was missing for months and when she was returned, I was told I wasnt allowed to know if she was there and not allowed to speak to her even though her caseworker informed me she was there and that I could speak with her and visit her.Do not! I repeat DO NOT SEND YOUR CHILD TO THIS PLACE!

Al
Review №40

I have been there 5 times and they said if I had to go there again I would be put in residential which is where you have to stay there for like 2-3 months and I feel like it sort of helped me but I still am kind of shaky of what happened to get me there the last time. Ive been out for a little over a month and Ive gotten better. Im just afraid if I make a tiny little mistake it will be all over for me. I would like to forget about everything that was bad in my life, but I cant. So Im in therapy and trying to get better. I just dont want to ever have a nightmare about Crinnetton ever again. And if your on Unit 10 your lucky. I dont know if Ms. Kyle is still working there but she is really nice but you cant be going around cursing at anything you want. So I hope that this message is somewhat meaningful to you Im not sure because well Im not you so yeah. And if you agree to any of the things that I have minsionned then reply back if you dont agree with anything thats okay just dont be posting anything rude online because that just proves your a coward to say it to my face and it might get you sent back there. So please be careful of what you say verbally and non-verbally. And sorry if I didnt spell some things correctly MY BAD!! Thank you for reading this and comment about your experience because typing all of this stuff down, I feel like 10 times better. Have a good day and always have a smile on your face it will work out for you trust me I know.

Ma
Review №41

These people are pieces of garbage, who dont care about theyre patients actual well being, not only care about the money rolling in the longer they are able to keep you there. I literally had to act like I was happy just to escape this hell hole.

Ma
Review №42

My son had to stay here for a short time because he was hurting himself, attacking other, and hallucinating. During his stay I found the staff to be friendly and even got to where they knew sound of my voice and would have to go o yeah I need your pin number when I called to check/ talk to my son (which was a lot all day everyday). Now on the other side I did find it a bit depressing that every visit they were watching Annie or inside out ( but the kids were having so much fun having a sing along with staff it kinda made it better). Other than that my biggest complaint would be I came for his daily visits bringing him ice cream and when I got there he had hives on face when I told nurse she said she was curious because he had been throwing up and no one ever notifien me. I asked for some Benadryl for him and to speak with nurse because parents should be notified when their 10yr old id puking and sick. She came quickly apologized and gave him medicine for hives. O and one time they did call me was because he had flipped off a parent there which is a nice thing he learned from his roommate while on his stay. He was only there a short time but honestly he has been doing great ever since and still sees his therapist the recommended yrs later and loves her. So even though there were bad which every place has they got my son regulated by bringing in his personal psychiatrist and doing what he said and back to us there for I will give four stars and say thank you.

Na
Review №43

Horrible experience; the staff are too strict and only into having you follow the rules, not actually getting better. All you have to do is act a certain way and youll get out in a few days. Dont believe if they tell you youll only be there for 3-6 days. The average stay is 5+, and thats only if you have good behavior.

Ly
Review №44

I highly recommend this place if you are out of options and just completly lost.This place is a great start and will guide you in the right direcrion while they do a lot of one on one time with your child to help them reach thier goal.great staff and great therapists.they all work very well with your child helping them with coping skills and being able to express themself in a positive manor.It definitely makes a parent feel good to call your child and says shes happy! She liked group and she was able to have time to do things and also got rewarded for her good behavior.thank you for helping us in the right direction

Vi
Review №45

Less then one star is what this place deserves. If you are wanting help, you need to seek it elsewhere. My daughter admitted herself into this center because she wanted help. The staff belittled the patients and did absolutely nothing to help. (Unless being stuck in a room with Welcome to Hell written on the walls, being told you are retarded because you are trying to get help counts as help) This help may be fine for kids that are in the system but it is def not geared towards anyone who actually wants help with their issues. We filed a grievance with the hospital which wasnt taken seriously, even though we were the fourth family in that weekend to file a grievance. I believe this place has actually made my daughters depression worse as she no longer trusts doctors to help her and will not seek help from any facility again.On another note, their billing department is about as competent as a group of 3 year olds. They have no idea how billing works at all. Only after they cant find you in their billing system, even though you have a bill in hand, you are not able to pay. Finally they found us and was able to make payment arrangements. Then they quit sending the bills all together and I would have to consistently take time to call (they never returned calls in a timely manner) long distance from work!This place is hands down the worst business I have ever dealt with. I am completely shocked it is a part of Saint Lukes Health System.

Be
Review №46

Worst place to send your kids.I was in this hospital in unit 8 twice at the beginning of 2015 for depression, an eating disorder, and suicidality. Highlights of my stay include: seeing the techs make fun of kids who self harm, being yelled at for not disclosing my eating disorder the first time I was there, not making sure kids with eating disorders cant throw up their meals, forcing us to stay in our rooms for most of the day, forcing us to write out a page on a random subject every day. Also, they have this points system where if you act out (i.e.: annoying the staff, crying, etc), theyll take points away which makes you have to stay longer. They also force you to tell other patients in a group why youre there every day, even if its extremely personal.So, if you love your children, dont send them here.

Da
Review №47

It help my daughter a lot and I thank them

Ba
Review №48

Do NOT send your child here if they are depressed or self harm. Do NOT let them be a resident here! The staff will shoot them with Benadryl to make them sleep rather than listen or talk to your child. They let children bully others on unit. They take comfort-home things away from the children like their stuffed animals or refuse to allow the visitors to bring them anything like outside food if that particular nurse feels they dont deserve it. They change the childs medications without telling the parent/caregivers. They lie to you when you call saying your child is asleep when they shot them up, or dont tell your child you called. They yell at children, which doesnt help those in for PTSD/depression! They dont try to check to see if there are items your child can use to self harm on unit, like staples, paperclips, pencils, etc but instead say they have to learn not to use those items. If a kid self-harms why do you think we are placing them there if not to keep them safe? Our kid has self harmed 7 times in a month there, getting increasingly worse each time. DO NOT place your child here if they are depressed. PTSD, or self-harmer/suicidal idiations!

Ca
Review №49

I took my daughter here because her behavior got so bad if she didnt get her way she would hurt her self or others. She is only 6 with severe adhd. When i went to pick her up after she spent a week in that nasty place i was so mad. Its like living in prison. Your told when to read, eat, go to the bathroom, watch tv, and your told what you can wear out of the clothes packed for you from family.. Ill never let my kid go back to that place for anything!!!!!!!! I called to talk to her and they always told me she was busy and hung up

Ba
Review №50

My son has been here several times for mental health services. They did a wonderful job with him

Co
Review №51

I learned more about drugs during my short stay there as a child.... just sayin

Em
Review №52

Hello. My name is Emily. Im a middle school girl, and a survivor of suicide. This is my story about my experience with the Crittenton Childrens Center. Almost 2 years ago I was rushed to a hospital after suffocating myself. Instead of caring for me and telling me I was alright, the dumbasses at the hospital thought it would be a great idea to stuff me in this hell-hole of a self-proclaimed facility that provides children the serenity and privacy they need to assist their healing process. At first glance, it was already awful. The entire place smelled like cough syrup and had the feeling of not a caring place, frightening would be a better word. After I got in, I was hungry and hadnt had lunch, breakfast, or dinner that day, so I had asked for something to eat, and all they did was hand me an apple and forced me to go to sleep. Now onto the rooms. They were about the size of an average house bathroom, which isnt a good thing. The beds felt like cardboard futons, the blankets felt like velcro, and the window were barred. I felt like I was more in a prison rather than a safe environment. I had a needle stuffed into my arm almost every day, and my forearm was blue by the time I left. They dont allow erasers, pencils, or the ability to sleep past 7 AM, which was ridiculously hard for me to handle. When you do wake up, you have to watch veggie tales and some other ridiculous bullshit, and at my age, thats very embarrassing. As a chosen atheist, I have to say that I felt violated of my rights of belief. Wanna know another fact about this place? Refuse to do something and stand your ground? You get to be stuffed in ANOTHER smaller room that had padded walls, this time the size of a shower, with a one-sided window (guess who gets the see-through end) and a locked door. If youre one of the unlucky ones, you get restrained from all sides and have your pants pulled down and a needle shoved in your butt. That was one of the most traumatizing thing that have ever happened to me. It felt like rape, something was robbed from me that day. One second I was trying to struggle out of the arms of 5-6 adults, then I was on the ground in a pool of my own tears, sobbing my eyes out as everybody walked out the door as everything faded to black. It was truly awful. I wish nobody ever goes through that ever again. It was like a scene from a horror movie, and I suffered more trauma than what they had ever fixed, at least in my book, anyway.Crittenton is awful. If youre thinking about it, stop right now. Its a place of trauma, a place of what most people think of when you hear the word mental institution. None of this is exaggeration, its raw feeling. The bill is gigantic, the food is awful, you cant go to the bathroom without somebody watching you, its like a prison.Now, Im not a violent person.I am not MENTAL.I am not a demon of any sort.I was a survivor of suicide. This is not a way you treat someone already going through trauma.

Ka
Review №53

If there were a 0 stars option this place would deserve that, staff are extremely rude and misinformed scares me to know these are they types of people caring for my son!

De
Review №54

I love the therapist and the doctors and nurses they are all amazing

Mo
Review №55

Great place to get care, great place to give care!

Is
Review №56

Just want to let you there customers service is terrible

Ge
Review №57

They say they will help problem children but once you call they say that it is not something they can deal with. You promote that you have services on your website that you dont have then refer you to other placements that will not even take kids that are not in state custody.

Dy
Review №58

Hated that place only like 2 staff were niceBtw who was in unit 1 like 2years ago

Ma
Review №59

All the staff were rude.They did not treat my friend right at all.They all laughed when kids left and made fun of them.DO NOT SEND YOUR CHILD HERE.Please just send them somewhere else with better reviews than a 1 star.

El
Review №60

I hated staying here.

Cl
Review №61

Poor quality of care for children and adolescents...

Zo
Review №62

I was admitted here twice when I was 10 and 11, this place just added more trauma. My experience here definitely increased my ACE score. They threatened to sedate me when I was having a panic attack and locked me in a room which only made it worse, because I am claustrophobic, all the while, the staff were making fun of me.They kept us in our rooms almost all dayThey wouldnt let us go outside into the fenced off courtyard.They yelled at us and insulted us when we got upset.They forced me to take a medication without telling me what it was, otherwise I was going to be sedated, I still dont know what I took but I didnt remember the next few hours.They dont do any actual therapy, only forcing meds on you, and watching movies like veggie tales.DO NOT ADMIT YOUR LOVED ONES HERE!!! This place is literally hell.

Information
5 Photos
62 Comments
2.6 Rating
  • Address:10918 Elm Ave, Kansas City, MO 64134, United States
  • Site:https://www.saintlukeskc.org/locations/crittenton-childrens-center?utm_campaign=website-link&utm_medium=organic&utm_source=local-listing
  • Phone:+1 816-765-6600
Categories
  • Psychiatric hospital
  • Mental health service
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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