Very poor customer service. Refused to work with me for an emergency eye situation that I had. My mom a lso complained about surgery she had through them.

Dr. Tillis, is the best eye doctor in Jacksonville!! I had to have an procedure done on my eye and I was a nervous wreck because I had heard horror stories from others who had to go through the same procedure. Dr. Tillis was VERY sweet and patient with me about the situation and was able to calm me down. I’m not easy to calm down when it comes to things dealing with my eyes lol but she managed to work her magic! 💗 It turns out that I was nervous for nothing lol because it was over before I could even THINK about screaming 😂

Big waste of time....