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Crevasses Simple Cremation-Jacksonville
8380 Baymeadows Rd Suite 10, Jacksonville, FL 32256, United States
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An
Review №1

I want to thank the staff at Crevasses Simple Cremation-Jacksonville. They were very pleasant when speaking on the phone to make the initial arrangements, in person for signing the documents needed, and the picking up of my husbands remains and certificates. They took care of everything. We made pre-arrangements with them due to my husbands condition knowing his time wasnt long with us. As heartbreaking as this process is, knowing whats coming, the staff was very supportive, kind, understanding, and helpful. I would definitely recommend them for these arrangements, being planned ahead or at the time of passing of a loved one. They are as they are titled, Simple. Its what is needed during such a difficult time.

Ro
Review №2

Crevasses Simple Cremation provided an excellent service for us when my mother passed away recently. They worked with the hospital social workers and hospice to take care of everything; all of the paperwork for processing the cremation and the death certificates was done expertly and with great reverence and respect. The staff are very professional and courteous. The cost was also quite reasonably affordable as well. Everything was taken care of with little effort on my part. Many thanks to the fine staff at Crevasses Simple Cremation.

Su
Review №3

I highly recommend Crevasse’s Simple Cremation. I helped my Dad make his final prearrangements and everyone who helped was compassionate and professional. They listened to what he wanted and honored each request. My Dad recently passed away while in Hospice. Crevasse’s handled the next steps and stayed in contact with me. I picked up my Dad’s ashes a few days ago and felt the kindness and compassion from the moment I walked in. It is a difficult time when you lose a loved one. Crevasse’s took one huge worry off my plate. I am so thankful we handled the prearrangements before Dad passed away and feel very blessed we found Crevasse’s. Thank you.

Du
Review №4

Having heard horror stories from friends, we were prepared to deal with the unrealistic demands from funeral homes. However, we discovered Crevasses Simple Cremation to be a welcome relief to work with. Sarah and Shelly (at the Jacksonville location) offered the dignity, respect, and humble service that we needed in our moment of distress and anguish. Their professional services were more like working with long time friends. Total cost was very reasonable and there was not the usual funeral home high pressure sales tactics. Always polite, courteous, friendly, and helpful. We cannot offer enough good praise for how well they treat their customers in a very difficult and distraught time.Thank you for your kind and thoughtful assistance.

Sa
Review №5

While my mother was well prepared by using Crevasses Simple Cremation for planning he passing, It didnt make it much easier when she passed. Crevasses made the process of Approving her Death Certificate though email and communication to out family a out when she was available to be picked up. My sister and I were able to have a necklace with my moms ashes inside. We can carry her with us wherever we go now, and will always have a memory of her thanks to Crevasses.

Je
Review №6

My father had a stroke and was in hospice. His wishes were for a simple cremation and I needed to make arrangements quickly. I called Crevasses and they were very helpful, did not pressure sale me, and the entire paperwork process was done via email. It was all done in way less than an hour so I could spend my time with my father without ever even having to leave him. After his passing, they took care of everything and I was able to get my fathers remains and death certificates in just a few days. I highly recommend them, they were professional, kind and made the process as easy as something like this could be. We were looking for a very basic cremation but when I went to pick up my fathers ashes I noticed a variety of beautiful urns and remembrance items. They have options, but it was also nice that they did not try to push anything else on me. Shelly listened to what I wanted and respected my fathers wishes to a T. Thank you.

Fr
Review №7

They were very kind and helpful and help me get through this time I needed because I lost my friend, and wife in one second. I know this will take me a long time to get through this but they started the healing of the way I feel.

Ri
Review №8

I cant think them enough for making my brothers arrangements so easy. We live out of state and knew he only had a short time left. My wife called and talked to Sarah, she made the process very simple. My brother passed soon after. They took care of everything and sent all the paperwork to us so we could go back home sooner. Thank you!

Er
Review №9

Everything was great and very simple. I even made my arrangements after making my wifes arrangements. Very professional team.

Ba
Review №10

Everything was handled with care, accuracy and in a timely manner. I would highly recommend Crevasses Simple Cremation.

Ta
Review №11

Much love to Crevasse’s. In my family and I darkest hour they were kind, professional, and understanding.

st
Review №12

We were very pleased with the quality of service we were provided for our dad.

Ro
Review №13

All the people work at Crevasses were very nice and helpful. They kept up with all the goings on of what needed to be done. Thank you

Ja
Review №14

Great and caring staff. I would recommend to friends and family

Jo
Review №15

Very proffesional orginization, very helpful through a very foreign process. thank you.

pa
Review №16

Very caring and compassionate handling of very emotional loss.would highly recommend

Ca
Review №17

Thank you to the staff and Shelly for all that you did to take care of my father that passed June 16th. The compassion you show us to help with everything that needed to be done I cant thank you enough

De
Review №18

Well it was an experience very exhausting for me but what can I say the grounds that Cemetery to me was very pretty and hes laid to rest by a nice little pond thank you for giving me the opportunity to share this

Ch
Review №19

Considering the circumstances that I was close to 1000 miles away from the facility made the process a little more time consuming, but everyone there was kind, patient, kept me well informed, caring, and overall amazing customer service. I couldnt be more thankful for choosing this facility when it came to taking care of a loved one during such a difficult time. I highly recommend this facility and its staff to help make a tough process easier.

De
Review №20

Extremely poor communication. Was simply calling for information after a family member passed. Was treated very rude and unprofessional. Do not recommend.

Ol
Review №21

Friendly and efficient experience during a very challenging time

Ma
Review №22

The people and family at simple cremations were outstanding. They made the whole cremation process easy from beginning to end! They were compassionate and understanding. Sarah was sweet. I would defintely recommend them for your loved ones cremation.

Ki
Review №23

The staff here are extremely helpful and wonderful to work with. The sincerity in their kindness and condolences makes for a wonderful team. I would highly recommend them.

Qu
Review №24

Very kind staff! Assisted me through the entire process…

Ni
Review №25

My wife and I most highly recommend Crevasse’s Simple Cremation services. Julie and the staff there were very helpful to my wife and me during a very difficult time. She took care of every detail and treated us and our deceased with the utmost respect. They are able to provide their services at a reasonable price and are upfront with all costs. They have earned our highest recommendation.

Ja
Review №26

Wonderful to work with.

AL
Review №27

Bryan was simply the kindest sweetest most helpful guide in a truly painful process. He even called and checked in on us emotionally. He also informed us of all the details and never pushed anything. The process, pricing and love in this business made me feel very at peace.

Ja
Review №28

We never thought that making arrangements for a cremation would be so comforting! Bryan Box, you were very professional and compassionate with planning and guiding us into making the best decisions for our young son. You listened to our plans and you made it happen! We are forever grateful that you were there for us! We highly recommend Crevasses Simple Cremation!

Kh
Review №29

I cannot tell you how much I appreciate this company. Bryan was amazing and went above and beyond to assist with the arrangements. They are very affordable and quick to respond to communication. Very knowledgeable as well. If I could give them 6 stars I would. Thank you so much for everything and making this the easiest process during this difficult time.

Ha
Review №30

Crevasses provided our family with such great care. A few months ago I lost my mother in law and after calling several other companies we decided on this one. We met with Bryan who was the director at the location, he was very kind and courteous and helped explain every detail of the process. Our family is very thankful to Bryan and the entire staff at Crevasses for the care and compassion they showed towards us. Very highly recommend!

Ba
Review №31

When I called Crevasses on the one of the saddest days of my life I did not know what to expect. But as soon as Brian answered the phone I felt totally at ease and was truly grateful for his calming demeanor. His reception area is pleasant and made me feel very comfortable.Our initial meeting went very smoothly as he was perfectly prepared to answer my questions and guide me through the process. Every detail was taken care of in a professional manner. Thank you. I highly recommend Crevasses!!

Ch
Review №32

My wife and I would like to thank Bryan Box at Crevasse’s Simple Cremation. Bryan was so caring, generous, and responsive during this heartbreaking time. We had recently suffered a late miscarriage, and Crevasse’s provided us with professional and compassionate service. Bryan was easy to work with and quickly responded to our needs which gave us great comfort in our grief and during the most delicate of losses.

Su
Review №33

After my mother passed, my sister and I had no idea what to do or where to go regarding cremation preparations. We called Brian at Crevasse and immediately felt comfortable and knew he was the person to help us get through such a difficult time. Brian took the time to explain everything, giving us constant updates, suggestions and unending support. We can’t say enough wonderful things about him, his professionalism and his knowledge. Brian made our lives so much better Thank you!!!!!

He
Review №34

I cannot say enough about my experience with Bryan at Crevasse’s. After a devastating loss of my daughter during my pregnancy, I was searching for options for how to honor her remains. Unlike other crematoriums who quoted me $375 to $675, Bryan said, “We would not charge you. This would be a service we provide for free.” During one of the worst times of my life, this simple act meant the world to my husband and I. Bryan walked us through the entire process and our daughter’s remains are in a beautiful urn with us until we determine there is a better place for them.

sc
Review №35

We had the worst thing ever happen to my family, we lost a daughter who was 31 years old. This company made a terrible situation bearable with their professional service. From the first phone conversation to the meets to even well after when I needed to ask a question they were there. And at a time like this I dont even want to talk about the price, but they were half the price for the same service from other companies in the area. Second the same other companies said it would take two weeks Crevassess said 7 days max and with-in 5 days we had everything done. I and my family would recommend no one other than Crevasses

Br
Review №36

Although, it has been a few months, today is the day we have chosen to release Carl’s ashes. I can’t thank Bryan enough for his compassion and help through this process. He was so kind and accommodating to my needs at this difficult time. I highly recommend them to anyone needing this service!

Ma
Review №37

I recently loss my mom, I searched online and read many reviews I decided to meet with Bryan Box probably one of the best decisions I’ve made. Bryan walked me through the process took care of the paperwork and never tried to push any service or product I didn’t want, my mom was very clear in her instructions and he helped me carry them out. It couldn’t have been a better experience we were laughing throughout the meeting he made me so comfortable in what I always feared would be a horrible experience, it was the opposite thanks to Bryan. The prices were exactly as stated, no surprises, i felt I was treated as a friend not a customer...

Ph
Review №38

Brian is very professional, compassionate and caring. He walked us through the entire process and had empathy on our situation. We appreciate him very much. Thank you Brian!

Kr
Review №39

Bryan, Mike & the people at Crevasses are very compassionate. If all you need is for someone to handle a cremation for you, there is no one I would trust more than Bryan. Highly recommend their service.

Sh
Review №40

I want to thank Bryan for his professionalism during this difficult time. His caring, kind, compassionate approach gave cushion to a trying time.I am very grateful.

Me
Review №41

My mother passed away recently and I had so many questions and wasnt sure what to do or who to call. A friend of mine recommended Crevasses Simple Cremation. Bryan was so caring and kind throughout the entire process and answered all of my questions. I will definitely be recommending them to all of my friends and family.

Je
Review №42

Brian was super helpful and answered all of our questions. He held our hands through this really traumatic experience. He helped us understand the process and stayed in constant contact. He was always available to talk to us no matter what of day. He was patient and spent a lot of time guiding us through all the steps and decisions.

Wa
Review №43

I just recently went through the loss of my wife of over 40 years, no words could describe the pain and sorrow I felt, and will continue to feel for the rest of my life. I had called around to get pricing to have my wife cremated, which is what we both wished to have done. I was surprised at how many expensive places there are that are out there. I finally called and talked with Bryan at Crevasses and he gave me so much peace just by talking with him. He answered every one of my questions and I had many, he took the time and patience with me and for that I will be forever grateful to him. For anyone who is looking for Cremation and wants to be treated with the dignity and respect they deserve then call this place, they are excellent. All of my friends and family will now be using them. God Bless. -Goldstein Family

Ma
Review №44

One of my really close friends passed away & BRYAN BOX is the one who helped the family. I couldnt have asked for a better person to help the family with everything in the loss of my friend. I highly recommend him & this company!!

Su
Review №45

Bryan is an extraordinary person, so kind and thoughtful. He’s definitely the man you want to deal with in your time of need. I would highly recommend!

We
Review №46

Bryan is very professional and does his absolute best to make this incredibly difficult time in ones life easier. He can answer any questions you may have for a lost loved one or if you are preplanning for your own departure from this world to a much better place.

Ji
Review №47

If you are looking for cremation services which are handled professionally with compassion, look no further. Bryan exceeded our expectations on how he handled all aspects of our requests for service. He answered all of our questions and delivered on what he said he was going to do.

Tr
Review №48

Extremely helpful and made the process very easy at a very difficult time. Highly recommend this business.

Ch
Review №49

Bryan is very professional and always goes above and beyond to make sure the customer is taken care of properly. An example of this is he will work around the customers schedule and make sure they clearly understand all the options and that their needs are properly attended to.

Me
Review №50

Thank you for everything and being so compassionate. Bryan was very professional and caring during the entire process.

Da
Review №51

Very professional, simple, and straightforward. There was no pressure for any upgrades and the entire process was quick and stress free.

Na
Review №52

Very professional group to work with. Sympathetic and caring.

Au
Review №53

Very professional and helpful!

Tr
Review №54

Crevasses handle everything for me and answered all the questions I had. Very polite staff.

Information
11 Photos
54 Comments
5 Rating
  • Address:8380 Baymeadows Rd Suite 10, Jacksonville, FL 32256, United States
  • Site:http://www.crevassesimplecremation.com/
  • Phone:+1 904-990-5274
Categories
  • Cremation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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