This was the worst experience ever. When I decided not to use her services any longer she threaten to call DCF and report me for spanking my daughter 4 years ago. I am shocked that she is still in business and she is not helping patients being unprofessional and unethical. Im trying to figure out how many laws she actually broke before I move forward legally.

Had a great experience. She is compassionate and punctual at my appointment. I’m sorry the individual did not have the best experience. I’m sure it was all a misunderstanding.

Completely unprofessional on multiple levels. Showed up late my first and only appointment. Then clearly during our session was not qualified or educated whatsoever, even admitting she didnt know anything about my particular issue and would have to look it up. The counseling sucked, but I understand it takes a few sessions before I could make a fair judgement if she was right for me and my situation. She then called me the day of our next appointment and cancelled on the same day. She was very pushy about rescheduling early Saturday morning despite me repeatedly telling her I had to be at work by 9. She says great, well do 8-9, that works. I told her there was no way that would work because I had to be at work at 9 even though I had already explained that to her in the same conversation. This is a 1-hour session how is this going to work. Then she says Well just come at 7:45 a.m. and I will get you out of here by 8:30 I was starting to feel like I was booking an appointment to get an oil change or something. Now shes talking about shaving 15 minutes off my counseling time. in all honesty I was not paying out-of-pocket for this - the EAP paid for it and she knew that so it seemed to me like she was just trying to milk the EAP money. She was extremely pushy and insistent about this time which I agreed to against my better judgement. Then I ended up working very late the night before and then ultimately woke up late the day of the appointment and I sent her a text message letting her know I was not going to make it. She had the nerve to text me back telling me how much she did not appreciate me giving her last minute cancellation ( even though that is exactly what she did to me ) and then she sends a text message saying how We are not working together again and shes going to let the EAP know about this. She also put in the text message like she bent over backwards to do me a favor to get me in on this Saturday morning, when that is not the case at all I never wanted an appointment at 7:45 in the morning on a Saturday - I mean who does? She was the one being so pushy about that after she canceled out on me the day of our previously scheduled appointment so ultimately I caved and accommodated her request. Another thing that was very bizarre was the one and only session that I did have with her I never filled out any paperwork whatsoever. Ive never been to any sort of counselor that didnt make you sign waivers or provide you with some sort of written overview of there services, etc. Ashley just really flew off the handle over something as simple as a canceled appointment when she did the exact same thing to me just before that and I didnt fly off the handle. Whos the one that needs mental counseling here? Apparently her because thats no way to react and treat people who are coming to you for help.