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Eastern Carolina Dental
200 Doctors Dr suite f, Jacksonville, NC 28546, United States
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Me
Review №1

Julie the hygienist was so friendly and efficient! And the dentist was super nice. Couldn’t have asked for a better experience.

Am
Review №2

The whole office and staff are amazing. They took my 10 year old son today, who isn’t a fan of the dentist and made it easy and fast for him. The lady at the front desk is probably one of the nicest humans I have EVER met!! I highly suggest Eastern Carolina Dental…

Al
Review №3

I called yesterday and spoke with the receptionist Leah and she was awesome! She was able to get me scheduled and gave me instructions on getting my new patient paperwork done, which I love because it cuts done the time in the office. I cant remember my hygienists name, but she was great and thorough. The doctor was great as well, and listened to a concern I had with tooth. After looking into the concern further, he agreed that was a problem that needed to be addressed.

To
Review №4

Great experience. Hannah is friendly, knowledgeable, courteous and professional. Highly recommend!

He
Review №5

We just moved into the area and I had called multiple dentist offices to schedule my 2 kids cleanings(ages 11 & 12) and from the first initial phone call I knew this was my place. The front office ladies are the nicest and most professional staff. I arrived at their appointments and was greeted accordingly with the same customer service and professionalism that I had experienced on the phone. I am overall pleased 10000% and will choose to stay here and continue care as long as we are in the area. The hygienist were very nice as well and very thorough.

Ir
Review №6

My first impression walking in the doors was Wow!!! This dental officer is very clean. The staff is super organized, kind and knowledgeable. They answered all my questions and provided excellent service. The actual Dr. is amazing. He was very good at dealing with my son and made him feel comfortable at his first dental appointment. So far so good!

Em
Review №7

I’ve always received great care at East Carolina Dental. Hannah is a wonderful hygienist and is so friendly and welcoming. Every dentist I’ve seen has been great. However, the cancellation policy seems unfair to me. They charge a $52 cancellation fee and require you give 48 hours notice. I think $52 is a bit much and 48 hours is far too long. 24 hours should be sufficient. I explained to Hannah that my husband works crazy hours and I had to have him home to watch our kids so I could be at my appointment. She told me if I needed to reschedule I could. When I called to reschedule due to my husband having to work late, I was informed on the cancellation policy which I had never heard of before and charged $52. Just a lesson to always read whatever you sign! The receptionist I spoke to on the phone were very rude when I explained the situation and said Hannah doesn’t make the rules and it’s a policy they have set in place. Not to mention I’ve come in become at very short notice when they needed to fill a cancellation. I’ve been called and asked if I could be there in 30 minutes, so I rearranged my schedule to accommodate them. I wish they could be a bit more accommodating for me.

Am
Review №8

The whole team was wonderful as soon as I walked in the door. So friendly and willing to do whatever made me comfortable. Also answered all my questions. Highly recommend them

Je
Review №9

Kept me informed every step of the way and worked very quickly.

Bo
Review №10

Amazing service! I’m new to this practice. Called with an emergency on a Friday morning, was seen at 11am! So nice! I’m hearing impaired and they made sure I understood them! Very helpful, very clean. So friendly and helpful! I’ve found my new dentist! Would recommend them highly to anyone!

Ma
Review №11

I always get so nervous going to the dentist but Ms. Julie is amazing. She is gentle yet does a fantastic job at cleaning. My anxiety has diminished since I started going to Eastern Carolina Dental. Really love them.

Je
Review №12

Never a complaint with this office! Always have a great experience. And shout to Hannah for always being the best hygienist I’ve ever had. Gives the best cleanings!!

Er
Review №13

Where do I start??!! Such a warm and inviting environment from the time you walk in. Ms. Leah is there to greet you and always knows your name no matter how long it’s been since your last visit. Then you head to the back, Tania was amazing today, but honestly I’ve never had a bad experience with any doctor or Hygienist at Eastern Carolina Dental. They all talk with you throughout your visit, explain what they are doing and why it is needed. I’ve never felt more comfortable at a dental visit. Then check out is a breeze with Kim, her personality is on point!! BEST DENTAL OFFICE ever. Trust me on this.

Ro
Review №14

Amazing , that’s all I can say. You can tell they are passionate about their jobs. I am so happy I decided to come here for my teeth cleaning.Will be coming back ! 😍

Am
Review №15

Very friendly and happy staff. I have been coming here several years and Im always happy with my visits. I highly recommend!

Ai
Review №16

I loved it. I love their approach to the patient and dentistry. Tonya did a great job cleaning my teeth and was super gentle. I highly recommend and I am an ‘anxious dental kind of gal.’

Ca
Review №17

The staff was amazing and very welcoming! Im very satisfied with the service that was given to my 6 yr old son. He was very comfortable the whole time and cant wait for his next appt

Sh
Review №18

My teeth feel amazing.. I had a bit of build up and stain and thanks to their awesome cleaning I have a beautiful smile again.

CF
Review №19

From the first smile through the door to the last. Everyone was nice and made my visit so relaxing. I am glad to have entrusted this team to ensure I have a breathtaking smile. I am extremely happy!!

Se
Review №20

Professional and courteous. One of, if not the best dental visits Ive ever had. They dont nickel and dime you either, they focus on whats important first and go from there. Wonderful experience.

Te
Review №21

I’m new to the area and Eastern Carolina Dental made me feel very welcome. They fulfilled my dental needs and i’m looking forward to going back to them during my stay. I also love that they accept Tricare!

Sw
Review №22

All I can say is AWESOME!!!! I was so nervous but they made me feel really welcome and confident about my smile… the place was clean and staff were very polite and caring…. Ty eastern Carolina

Ge
Review №23

Fantastic office coming from someone who has a fear of dentists I would recommend this place

Ca
Review №24

From the minute I walked in the door until I left, I was very impressed. Staff was very friendly and explained everything well. My hygienist was very nice and explained everything she was doing before she’d do it. The doctor was very nice as well and again, explained to me everything he wanted to do with my teeth to keep them their healthiest. 5 stars to this practice!

Su
Review №25

The staff at Eastern Carolina Dental is so friendly! It’s nice to visit this office - they are always on time for appointments and so personable. Great job!

C
Review №26

Fantastic! I highly recommend them. Relaxing atmosphere…no pressure to get extra or unnecessary services. Talented staff dedicated to providing excellent care to their patients. Give them a try.

Me
Review №27

Hanna was absolutely amazing. Truthfully, every staff member I encountered was incredibly joyful. Great patient experience and thorough cleaning. Highly recommend!

Va
Review №28

The staff is so friendly and super sweet.. I hate coming to the dentist but they are so nice.. keep up the good work everyone! -Vanessa Jordan

Br
Review №29

This was my first dental appointment after moving to Jacksonville, I had Hanna as my dental hygienist and she was the absolute best!! She did an amazing job and has a wonderful personality! 10/10 recommend her and Eastern Carolina dental!

Mi
Review №30

The folks over here were friendly, prompt, and completely transparent. As soon as I walked in the door it was very pleasant to interact with everyone. I was not sitting for 5 minutes before being called to the back. When I went to the back, the dental assistant and dentist were both very clear and concise about our options and pricing, which was surprisingly lower than I was expecting. All in all, 10/10 and will come back again if I need any dental procedures performed.

Ca
Review №31

All staff members were friendly and Hanna did an excellent job with my cleaning!

Do
Review №32

Best dentist office ever!!!! Great customer service skills from the front desk to the back.

Ji
Review №33

Love this office. My 5 year old loves coming here.

Pa
Review №34

Very professional and pleasant!! Thank you for such wonderful care of my dental health!

Ke
Review №35

Went in for my 6 month cleaning and found out I was two days early. Instead of sending me away they worked me in so I did not have to come back, even though it was my error. Great people and a great office.

Mi
Review №36

The staffs are helpful and friendly. Susan is the best dental assistant ever. I strongly recommend going in and making an appointment to get your teeth cleaned with Susan. Amazing work! Thank you so much Susan. ❤

Da
Review №37

Susanne made me feel comfortable, explained everything, checked for understanding, was patient, kind and considerate. Dr. Whitley explained everything on my none dental level, allowed me time to process, ensured I understood every aspect of my POC, and I look forward to my future dental care with ECD.

Sh
Review №38

ABSOLUTELY LOVE THIS PLACE! Staff is so nice and funny. They make you feel comfortable and ask you questions based on your dental needs. They make time fly and do their absolute best!

Gi
Review №39

Very kind and comforting staff, clean and inviting building.I hate the dentist, this place was nice.

Jo
Review №40

Very friendly and professional staff. I have been going here for many years. Highly recommend!!!!

Cl
Review №41

They are super friendly and know what their doing. Plus, they have fantastic hours.

Gr
Review №42

Hanna did a Great job cleaning my teeth - very thorough; doc nice & friendly as well as the front staff ☺️ I definitely recommend this practice.

Di
Review №43

I love Eastern Carolina Dental! My whole family comes here and they treat me so nice every time, I used to hate going to the dentist but I love going here, they treat you with such kindness! I appreciate them so much and all they have done and continue to do for me!

Jo
Review №44

If you have to go to the dentist….. this is the place to go. Super friendly and easy to work with from sign in to treatment. Also for those of us who don’t particularly like pain these folks know how to numb things up unlike some other places I have been!

Te
Review №45

I called with a painful problem and got a same day appointment after calling 5 other offices. They were amazing! Definitely glad I came here.

Ki
Review №46

I love this dentist office. Dr Whitley is amazing! The staff goes above and beyond to always make us comfortable. It’s an inviting environment. My 6 year old loves them. She was tramautized by her previous dentist office. Here she is comfortable and relaxed and enjoys being there. I won’t go anywhere else!

Br
Review №47

I have terrible anxiety about doctor visits. It was a blessing to have Julie take care of me! Such a sweetheart and very calming demeanor.

M
Review №48

Eastern Carolina Dental is a great family dental facility. The staff is the best. The staff in the front office is very kind and helpful. The Dentist are professional and Friendly. I would like to give accolades to my dental hygienist Julie. She is gentle and thorough, while providing a great service.Thanks everyone!

Br
Review №49

First time coming here since we moved back to the states. All the staff I interacted with was friendly. Hanna cleaned my teeth and was very friendly and talkative as well. She made me feel comfortable and was very knowledgeable about procedures. She always made sure to tell me what she was doing..before she did it. I was in and out in an hour.

Er
Review №50

Ive been going here for years and always the same treatment.... Like family!! Even with the COVID-19 restrictions and everything they still managed to keep my scheduled appointments. Hanna is awesome. If she ever decides to leave I probably will too🙂

in
Review №51

I lost my front tooth and was horrified..I called Eastern Carolina Dental and they got me in the next day..From my initial call to leaving today, I am so very pleased with this group of professionals ..I felt so welcome and comfortable .

Br
Review №52

Absolutely the best most professional group of folks that obviously love their jobs! Shelia and Dr Whitley are a fantastic team and not once did I feel anything that would be considered painful or uncomfortable. From cleanings to extractions, crowns and implants... theyve got you covered! Highly recommend this practice for all your family members. Btw, Im not a paid endorser... just a satisfied customer/ patient!

So
Review №53

Very friendly and inviting. I’ve been going here for about 20 years and have loved them.

Ni
Review №54

Absolutely love this office! From the front office staff, to the back, every one is so kind, warm and welcoming! So happy to have found such a wonderful place!

Ap
Review №55

I woke up with horrible tooth pain and they were able to get me in promptly. I have never witnessed a more kind staff. From the time I walked in until I left I was treated with so much care and kindness. I will be recommending this dentist office to everyone that I know.

jo
Review №56

I chipped my front tooth it’s a very small piece that a chipped. The problem is I’m traveling out of the country tomorrow which is March 27 and I wanted to get my tooth fixed temporarily just till I get back I offered to pay cash as much is or whatever it cost the Dr. was so honest he did not want to charge me for something that’s going to break maybe the next day or two days later and he recommended other stuff that we could do when I get back so I respect the honesty first thing refusing cash money for an easy fix that was a big deal to me just him being honest about it or he could’ve gotten paid cash for something that’s an easy fix for him. Another thing I like about this office their customer service in the way they welcome you in when you arrive to their office they’re just so professional and nice and kind just so welcome and I felt like I knew everybody and I fell right in I did not need to act like another person I just acted me because that’s how they made me feel like family so their honesty the way they take you welcome when u arrive. The positive vibe the positive energy they have it’s just amazing. Honestly I’m not exaggerating I’ve been to dentist doctors in so many countries that I travel to Turkey in Spain and Egypt in Arizona California North Carolina and a lot more but I’ve never seen the way that this office I’ll pray there’s so professional and everything they’re doing and I recommend them I rally do and I’m going no where else after I seen the way they operate and treat their clients or you could see patients. Sorry I didn’t mean to ride a long review about them but it’s just that’s how I feel that’s how happy and comfortable I felt when I left even though I got nothing done today’s visit with them. I’m going to make sure that I change them for all my kids and wife and recommend them to all my family cousins and all my friends. And when I tried to pay for the visit because still you at least have to pay for the appointment they refused to take the money and they felt bad taking it because they did nothing for me even though they recommended other doctors to get this done temporarily but the doctor felt bad doing it himself and charging me for something he did not do so it was free of charge. I really recommend them to every person that’s got problems with their teeth.

Ca
Review №57

I can really write a lot of great things about the staff and professional treatment I have received there, but in order to believe me, you’ll have to visit them yourself. They are great and for 6 yrs they have taken care of my teeth wonderfully. Dental not my favorite thing to have done for sure, but they make it better for me every time.

Er
Review №58

Julie was great. No problem with her cleaning my teeth again.

Ro
Review №59

Great appointment, never have a bad thing to say about going for care here, everyone is friendly and great. And Im not a fan of Dentist visits.

Me
Review №60

Wonderful place, have been going to this facility since I was 19 years old and now bring both my kids here, wouldn’t go anywhere else!

Ab
Review №61

Truly care about their patients. I forgot my appointment and they still were able to fit me in. They go above and beyond to help and make sure my teeth stay healthy and clean!

Do
Review №62

Julie is a very professional person who I have enjoyed over the past few years.

Jo
Review №63

Very quickly was seen & taken care of right away. The entire staff is very careful with everything they do & extremely clean, everything was very clean. They keep it that way too. I highly reccomend Eastern Carolina Dental😁👍

Am
Review №64

Staff was so friendly and welcoming. They had a quick appointment for me as a new patient when I had a toothache! I really appreciate it! Great experience!

Pr
Review №65

Dr. Kuiper and Sheila were so kind and so very helpful! We dont have insurance at the moment and there was no judgement when I brought my 10 yr old son in with an infection caused by 2 baby teeth. She was very thorough and showed me everything so I could understand what was going on with x-rays etc. The care they gave us was so amazing that it brought tears to my eyes. Thank you for taking such amazing care of my baby! Id give a thousand stars if I could. Also, the lady at the front was so kind as well!!

Re
Review №66

I can’t think of one negative thing to say about this practice. Reception was wonderful, clean, the tech, student and Dr were extremely friendly and knowledgeable. I would highly recommend this dental office.

Ho
Review №67

The dentists and assistants are very nice. Theyve been very patient with me and tried helping me get my teeth back in shape. The only reason I rated 3 stars is due to office/desk personnel. Theyre not good with explaining prices. This is not the place to go if you dont have full coverage dental. Prices have changed every single time I have visited. The price literally changed in a ten minute conversation.

Je
Review №68

Always a great experience. Shout out to Tania, my hygienist today.

Ro
Review №69

Best service I ever had best dentist place

Al
Review №70

Very friendly staff and they are gentle on your teeth. Would recommend over other offices in the Jacksonville area.

Er
Review №71

This was a very laid back and comfortable environment. My check up didn’t include a cleaning. Just the X-ray and check up cost me $300. I was quoted an additional $400 to have my cleaning done at a later day. It seems high but that could be normal.

Bi
Review №72

Entire staff was a great pleasure to work with.

Ja
Review №73

The staff and the Doctors are wonderful here and they are always the nicest people you will ever meet. I would always recommend the to everyone they are absolutely perfect!

Al
Review №74

I love coming here! This is the first dental office I went to on my own as an adult and they made it painless. They ensure that I am well informed and taken care of and I’ve never felt uncomfortable. I also love the overall kindness and efficiency!

St
Review №75

Had the best experience getting my teeth cleaned today! I have no fears of going to the dentist but I was a little bit nervous with this appointment because I had no been in awhile. First, I was greeted by Leah who has to be the sweetest lady I have ever met! She was genuinely happy to see me and get me all set up for my appointment. Then I met Julie, my hygienist. Explained that I was a little nervous because I had not had them cleaned for quite some time. She was a gem! She was super gentle and kind! Made me even want to look into going to dental hygiene school, lol! Ended up scheduling both of my kids with her! Needless to say my teeth feel great and there was nothing to be nervous about!!!

Br
Review №76

This dentist is fantastic! I was recommended to go here by another military wife because they accept tricare dental and I’m happy I decided to go here! I always get nervous going to the dentist and they were extremely nice and comforting. Highly recommend

Sh
Review №77

The ladies there were very nice. I recognized a couple from when they used to have a different name.

Mi
Review №78

Great staff from the receptionists welcoming me in to the dental hygienist meticulously cleaning my teeth and braces to the Dentists who care and manage my dental needs each time. I have always had a great experience and trust myself, teenager and adult children to be well taken care of here.

Wo
Review №79

Always polite and quick, I’ve been coming here since I was a kid and they have always provided the best service

Br
Review №80

Great visit! Everyone is really nice and helped me understand my options well. Looking forward to working with them to fix my teeth.

Er
Review №81

This was my child’s first time at this dentist. She was treated very kind and they explained all that they were doing with her teeth. She really had a good visit and will definitely be returning.

Al
Review №82

Even through Covid-19 I feel safe and the office is very aware of the fact that its important. This visit they had been short-handed and Kim was on top of her game and still super friendly!! Love this dental office!!

Bo
Review №83

The staff at Eastern Carolina Dental are wonderful, caring, efficient and professional.I have been a patient since 2007. I highly recommend Eastern Carolina Dental.

Al
Review №84

I’ve always been leery of the dentist. But I actually enjoy coming to Eastern Carolina Dental! Everyone is so friendly, they answer my questions, I never feel rushed and I feel taken care of.

Me
Review №85

Hands down the best dental practice Ive ever been to. Communication is awesome. Every single staff member I had the pleasure of meeting, was super sweet and friendly. The patience this place has is amazing! I came in for a cleaning and filling repair, and the dentist took his time. After feeling discomfort during the drilling, he administered a second round of his numbing agent, and it was no trouble at all. The dental hygienists were personable, and just the sweetest people ever. I had crazy anxiety about my first visit, possible judgements, possible down talking, literally had none of that! Just encouragement, educating, and some humor. I feel so good choosing this place as my go-to!

an
Review №86

Very professional Explained everything in great detail Staff very nice and made me feel comfortable

Sa
Review №87

The staff are absolutely incredible with pediatric patients. Always so kind and helpful and out to make it the best experience possible for the kids.

Al
Review №88

Was in and out, with no hassle. Very professional staff and friendly.

De
Review №89

Very friendly knowledgeable staff. Ive been coming many years and always get treated well.

Mi
Review №90

Im one of those people who has a phobia dentists, but the employees there, from the receptionist to the hygienist made me feel very comfortable. I would recommend them without any hesitation.

Th
Review №91

Just moved to area and Eastern Carolina was recommended to me. Im not one that likes to go to a new dentist but this office is fantastic. The staff and dentists are awesome and very pleasant. Would recommend highly.

Di
Review №92

These folks gave me fast, friendly and professional service. Who knew you could actually enjoy a dental visit. Thank you EC Dental.

Ka
Review №93

Friendly & Professional environment. They do me ,my husband and my son teeth now. Today was my sons first visit It went great! All of the dentist are awesome and the receptionist and other staff ! Would definitely recommend .

Th
Review №94

Have always used them because of the wonderful people and atmosphere in their office!

Pa
Review №95

The staff there is truly amazing especially the front desk staff. The two ladies that were there were so sweet to us and welcoming. The hygienist and dentist that took care of us were also sweet and patient with my son. They worked us in on such short notice and still took time to make sure my sons dental repair was perfect. I can’t thank them enough!

Ta
Review №96

My 7 year old has been in a lot of pain. I called this place today and was able to get a same day appointment. Both me and my husband were worried because we knew my son needed an extraction. They did it and my son did great. They gave him a great experience and made him feel comfortable. I will be coming here from now on. Thank you so much to all the staff!

Ha
Review №97

Been at this dentist for more than 10 years... always the best care.

Ji
Review №98

I have just finished up at my dentist appointment, and just like to thank the complete staff for helping me fill at home doing my visit. Dr. Whitley did a great job on my behalf. Thank you for the excellent service that you provided doing my visit today.

Sc
Review №99

ALL the staff at Eastern Carolina Dental are amazing. Very polite and professional. I would recommend them to anyone.

Us
Review №100

Everyone was socially distanced, polite, professional but personable, and I was seen and had my service completed in a very timely manner. I have no complaints to think of, not one.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:200 Doctors Dr suite f, Jacksonville, NC 28546, United States
  • Site:https://www.easterncarolinadental.com/
  • Phone:+1 910-353-4242
Categories
  • Cosmetic dentist
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–8pm
  • Wednesday:8am–5pm
  • Thursday:8am–3pm
  • Friday:8:30am–2:30pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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