Shes the best. You get her undivided attention when you see her, and she knows EVERYTHING (or so it seems). She listens and shes willing to work with you on whatever is bothering you, whatever youre worrying about. And if something is not a big deal, or is a waste of your time/money, shell say so. She also knows who the best specialists are and you can be confident about her referrals. Yes, you pay an annual concierge fee to be her patient, but I think its worth it.

Consistently Late, Unreliable and Expensive .I was a patient with Dr. Ann L Mai for 3 years(2016-2019) and have had a terrible experience. Her office hours are extremely inconvenient and are schedule around her personal obligations(8AM-3PM). She has been 30 minutes late to my appointments which were scheduled between 8am and 9am. She will within your first year charge you an annual membership fee to be a patient, which is a few hundred dollars on top of your normal Doctor visit fees. As a diabetic I require insulin and test strip refills every few months, she denied my mail order pharmacys request to authorize my refill as she wanted me to come in for a check up, at this time I had moved out of state and was unable to. I asked her office to waive this visit requirement and refill my prescriptions one last time, only to find out she would be out of the office for a week. As a result I had to go to an urgent care to get an insulin prescription. I would not recommended Dr Ann L Mai to anyone who does not go schedule Doctor visits often but requires regular prescription refills to stay alive, like Type 1 diabetes.