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Towncrest Dental
1008 William St, Iowa City, IA 52240, United States
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Co
Review №1

I called as a new patient in the morning and they got me in right away, I didnt even have to be in the waiting room for more than a minute. They were very professional, as well as helpful with my future dental plans. Very friendly and knowledgeable staff. I would recommend this place to anyone.

Ah
Review №2

Ive had two extractions, two fillings and gone twice now for cleanings at Towncrest Dental and the experiences have been excellent. Everything is explained upfront, including prices, so there are no surprises. Everyone is so friendly and nice. And during my last visit for cleaning I was thoroughly impressed by their procedures during this pandemic. I would highly recommend Towncrest Dental to anyone.

Pa
Review №3

The people are very friendly and I had a very short wait. The dental hygienist was very thorough, but gentle. I have always had a very positive experience here.

Li
Review №4

Dr Ballard and her staff are excellent. Wonderful check up and always a pleasant experience.

Ch
Review №5

This was the best experience I have had at a dental office. The providers were friendly and took time to explain procedures and set up a treatment plan. Even with the COVID protocols in place, there was no delay or long waiting time to be seen. I highly recommend Towncrest Dental.

Mi
Review №6

Towncrest is easily the best dental practice I have ever visited. The dentists, hygienists, and staff are so kind, compassionate, and patient. As a patient with a severe anxiety issue regarding the dentist, I can fully endorse that this practice has done everything in their power to eliminate discomfort (both physical and emotional). Highly recommend.

Ci
Review №7

Ive never had a bad experience here, and Ive been a customer since I was a child. I actually have great memories of going to this dentist as a child. I loved getting to pick a toy from the chest at the end of the appointment. Justine Moran is a great hygienist, if you are able to request her - do!

Ka
Review №8

Dr. Andersen and his staff at Towncrest Dental not only provided me with an overall professional dental experience, they went above and beyond to get to know me personally and make me feel as comfortable as possible throughout the appointment. The office was inviting, remarkably clean with easily accessible and free parking. I highly recommend their services and look forward to my next visit at Towncrest Dental!

Bi
Review №9

By far the most embarrassing customer service experience I’ve ever had. I’ve been a dental patient for 15 years with Towncrest Dental and was treated like a bum off the street because I had incomplete dental insurance information that would have been relayed to them by the end of the day. They must not be doing well financially or with new ownership they have new rules that are contrary to the small town local feel they used to have. Along with my family that go to Towncrest I have referred dozens of people to them over the years. What a shame.

Ka
Review №10

Everyone at Towncrest Dental did everything to make it feel like a very safe experience! I am grateful to all the staff and to my dentist Dr Ballard!Katie Lammers

To
Review №11

Very friendly and professional staff, from the front desk all the way to the dentist. Annie, in particular, is a rock star. Very kind and caring.

Ki
Review №12

This is the absolute best office! Staff is amazing and friendly, fantastic with kids! Office is clean and we always are in an out in a timely manner. The are so accommodating to suite our schedule and family needs!

Sa
Review №13

I’ve been going to Towncrest Dental for 10+ years. They provide a very thorough exam and educate you about your dental health. I have sensitive teeth and gums but I never leave in pain. Everyone there is very friendly and does an amazing job. I recommend them any chance I get!

Re
Review №14

I highly recommend Towncrest Dental. They have a very friendly staff and have been coming here for 15 years! Dr. Davidson is my favorite dentist. Always following up on my kids who come here as well. Never have to wait long.

La
Review №15

Towncrest Dental is awesome. I have been with them for a few years. I have been very happy with my work done at Towncrest Dental and Dr. Ballard. Dr. Ballard and her team (including Tina) are awesome. You do not feel like you are at the dentist you feel like you are at home. They really take the time to explain what is going on and what needs to be done. They actively listen to your concerns and take them seriously. I am really glad I switch dental offices.

Ca
Review №16

My family has been taken care of by Dr. Davidson and his staff for around twenty years now. They are extremely caring, competent and personable for all my family members which includes 4 children. Dr.Davidson always takes the time to talk to us, explains procedures in laymans terms and makes sure to follow up afterwards too. We couldnt ask for a better dental clinic! Carol Gordon

Co
Review №17

This is hands down the best experience I’ve ever had. The staff and doctors are extremely professional. The were careful and thoughtful during my cleaning about my exposed, sensitive nerve endings from having braces as a teenager. I haven’t been anywhere else since first going here a few years ago!

Jo
Review №18

I have been a patient at Towncrest Dental for 15 years, and my experiences have always been positive. Their staff is exceptional. My current dentist is Dr. Smith. Hes kind, patient, considerate, and friendly. He thoroughly explains treatment options and values your opinion. Hes a terrific dentist!

Er
Review №19

I have always liked Dr. Davidson and his staff. They run on time and are very helpful and cordial. 5 Stars all day long

Jo
Review №20

I am terrified of the dentist and had not been in more years than I care to admit but the staff was accommodating of my very tight schedule and caring from check in to check out. Unfortunately, I had a cavity and they were able to get me in the very next day to get it taken care of. I even got $50 off since I was a referral! Will definitely be going back!

Jo
Review №21

I was very pleased with my experience at Towncrest Dental! Dr. Ballard and her assistant, Annie, were very professional and informative in their practice. I felt at ease and well-informed about my care. I would highly recommend anyone who is looking for a new dentist to call Towncrest! Their staff are friendly and knowledgeable.

Sh
Review №22

I have high anxiety when it comes to dentist, when I went into this dentist I was visibly stressed and the dental assistant asked me are you anxious about the dentist? I said yes and she responded you know, if you took better care of your teeth then you wouldnt need to be here Needless to say that comment was not helpful. Then during my dental procedure the dentist burned my lip with whatever instrument she was using. I will not be going back to them.

Am
Review №23

Towncrest Dental is the best! My family has had such great experiences from the time we walk in the door until the time we leave :) The front staff is so kind, the dental hygienists are amazing, and Dr. Davidson is wonderful! We transferred from a clinic in Cedar Rapids and my kids feel so comfortable with everyone there. Great place to go all around!

Me
Review №24

I will never go anywhere else again! Not only were they compassionate and kind, but fast and professional. Dr. Davidson is fantastic, I recommend them to anyone looking for a wonderful dental experience. Thank you for all your hard work!

An
Review №25

Love my hygienist Casey! Shes very thorough and gentle. Dr. Ballard has always been so kind and willing to answer any of my questions. The front office staff always seems to be having fun! Highly recommend!

ke
Review №26

Great experience. Staff was nice and friendly. Scheduling an appointment was easy. They worked directly with my insurance so I didnt have to do much work. Would reccomend!

Am
Review №27

Super friendly staff and they do an amazing job! Ive had a fear of dentists for years, and these people have helped me through it and they will give me nitrous for my bigger procedures which is hard to find for adults. Highly recommend!

Br
Review №28

The staff are all very friendly, welcome and accommodating! I see Dr. Davidson and have been very happy with his work and overall experience as his patient.

Ka
Review №29

Towncrest dental has been good to my family, we have used there services for many years. My husband and two children enjoy their friendly customer service and know who we are when we come through the doors. We have always been happy customers.

ju
Review №30

Always a pleasant experience at Towncrest Dental. Such a nice staff, especially the nice young receptionist up front, pretty sure her name is Shannon. She is always smiling and so kind. My dentist is Dr. Davidson and he is amazing, super nice guy and always does what he can to make my visit as painless as possible. A++ for this place in my book!

St
Review №31

Ive gone to Towncrest Dental and have worked with Dr. Davidson for 25 years. I highly recommend Dr Davidson and the entire staff, they are friendly professional, and very competent. I would not have remained at the practice for that long if this were not the case.

Ch
Review №32

I actually look forward to going to the dentist again!Dr Davidson is great, takes the time to explain the options and go over the procedures in detail and does fantastic work and the receptionist, Shannon is the most organized and knowledgeable Ive ever dealt with. Ill definitely go back.

Na
Review №33

I chose Towncrest Dental several years ago by chance. It was great Karma ! Dr. Davidson is the best most professional compassionate dentist I have known. The staff is professional and their standards very high. As an RN, I have surveyed their hygiene; it is impeccable. I recommend Towncrest Dental to clients of all ages and status.

Sa
Review №34

I’ve been going to Towncrwat dental for 5 years, and the they have been bar none my best experience with dentistry in the Iowa city area. The hygienist are wonderful, and detailed oriented. Dr. Ballard has been a blessing, giving and maintaining and excellent experience, getting my teeth the care they need.

An
Review №35

Moved to the area and was hoping to find a regular dentist. Unfortunately I had a bad experience here-dentist was pushy and didnt make me feel comfortable at all. Ive never had a cavity in my life and she was pushing all these products to make a quick buck. I wont be going back and I wouldnt recommend. It was nice that I was able to get in quickly.

ba
Review №36

From that Front Desk to Full Service Dentistry you all are the best!I have been a patient for years but have never taken my hat off to thank you for your service. I have recommended you to new folks or people saying I need a dentist. Never a complaint.Thank you for your understanding and patience with people. We are a skiddish bunch and you take the time to do it right. I get nervous and you always know: saying the right thing, offering a comment of support, or explaining the process.A shout out to Dr Jay Davidson for over a dozen years of his good, good, good care.I never question how the appointment is going cause Dr J will say it every time...good!My teeth were built to last but where would I be without Towncrest Dental. Thank you all for your good work.Brad Lentz

Ca
Review №37

I have nothing but good things to say about the services provided here. All the staff is very friendly and professional . When Dr Ogeson retired and sold his practice, we took a wait and see attitude as to whether we would stay or not. We are 100% satisfied!

Jo
Review №38

Been going to Towncrest Dental for over 25 years. Their compassionate and do excellent work. From their dental hygienists to the dental doctors and staff. I give two thumbs way up!

Br
Review №39

Very Friendly service.

La
Review №40

I love Towncrest Dental. Dr. Davidson has done crowns for me and they were a piece of cake compared to the crown I had done elsewhere. He is gentle and precise and gets things done in a timely manner. I never get to the point where Im uncomfortable and thinking when is this ever going to end. My dental cleanings are very good and the office staff has a good understanding of insurance billing,etc. On top of that, everyone is always pleasant. I cant think of anytime anyone has been the least bit off putting.

tr
Review №41

Dr Ballard is sooo amazing. The dentist is my least favorite place to visit. Dr Ballard and her staff has actually made me just a tiny bit excited when I have an appointment! You are a REAL person. Your not just a number or a patient, but a person that they care about getting you the best treatment possible. From the super quality Towncrest Dental performs, to referrals for work that needs to be done out of their scope of practice, I have had the most high quality results! Thanks Towncrest Dental!!!!!

Ch
Review №42

First visit was yesterday... we were late and they did their best to get us taken care of still!

Jo
Review №43

Everyone is pleasant, caring, and knows how to do their job AND do it very well! Ive always dreaded going to the dentist but I ALMOST look forward to going to Towncrest Dental. Kudos to all of you!

AJ
Review №44

I love going to Towncrest! They are truly a joy. Highly recommend this company! - Ashley JPlatz

Da
Review №45

The front desk staff, hygienist, and dentist were all friendly. They also gave feedback on the status of my oral health, and were educative in the questions I had for how to further improve my teeth-cleaning habits. They also, through the X-Rays, checked for some other medical conditions that other dentists had not mentioned before, just to be thorough (which, fortunately, I was fine!). So far, so good!

Ch
Review №46

Dr. Ballard is the most personable and caring dentist Ive ever been to see! Really feels great going in knowing Ill be taken care of. Highly recommend going to see her or any dentist there!

Ka
Review №47

Towncrest has taken care of my teeth for years and Ive never once been disappointed. They treat me like a valued person and always find room to see me if theres an emergency. Dr. Maas and Nita even know my favorite TV channel! Great dentistry and even better people.

Du
Review №48

I just wanted to thank everyone at Towncrest Dental for their Hospitality last Friday. I thoroughly enjoyed my time. What a great group of employees; who I found all enjoyed their jobs.. Keep up the Good Work.

Li
Review №49

My mom brought me to Towncrest Dental as a kid, and now Ive come back as an adult and my experience is still WONDERFUL. Great people here and a pleasant environment - worth the long trip from home for appointments (and thankful I now work close by).

J.
Review №50

Excellent practice. Always feel as if the entire staff is caring and interested in providing me the best dental service possible. Dr. Davidson is outstanding.

Ma
Review №51

Both my daughter and I are patients of Dr. Davidson and we would highly recommend him. Hes a consummate professional, but also compassionate and kind. The staff is nothing short of awesome...so glad we go to Towncrest Dental!

Li
Review №52

I love Towncrest Dental. We have gone to Dr. Maas since we arrived in town in 2002. He is always so kind and sensitive to his patients. The hygienists and office staff are always good and helpful at their jobs. Nita, Dr. Maas assistant is an amazing, and very knowledgeable and just the person to put you at ease in the dentist chair. I will continue to go here.

Je
Review №53

They cater to cowards. I am a dental coward. They are always so nice and understanding. I have no complaints, but only glowing comments.

Jo
Review №54

Ive been going to Towncrest Dental for over 2 decades, and my new dentist, Jennifer Ballard, is very helpful. She listens to my concerns and helps me when I have problems. My teeth are doing fine. Its a good place.

Pe
Review №55

Very pleasant and professional staff. They make all your dental experiences as painless and quick as possible. Very willing to answer all your questions and concerns.

Sa
Review №56

Have always had great experiences there especially with Annie the dental assistant🙂

Am
Review №57

Best Dentist Ever! Dr. Davidson is an expert in what he does with whole family dental care. The dental hygienists are pretty amazing too!

Va
Review №58

Best dental services in Iowa City. Dr. Jay Davidson is fabulous!

gr
Review №59

Everyone is great. Really like Dr. Maas and Nita his assistant.We have been going there for many years would not change dentists for any reason.

De
Review №60

Everyone at Towncrest is always very friendly and knowledgeable.

Sh
Review №61

Had a wonderful experience! The staff was great and my dentist was very nice! Def recommend this office to my friends and family!

Mi
Review №62

Mu boyfriend and I have had excellent results using Towncrest Dental. My grandson broke his 2 front teeth off and a dentist had his teeth fixed in 20 minutes.Definitely on top of their game. Awesome service

Te
Review №63

One bad tooth and one really wimpy patient equals the potential for a really rapid heartbeat. But Dr. Davidson stayed calm, the novacine shot DID NOT hurt, and the work was completed. I even made another appointment for a cleaning. Big big step. Thank you!!

Al
Review №64

I HAVE ALWAYS HAD A GREAT EXPERIENCE AT TOWNCREST DENTAL. THE STAFF IS VERY FRIENDLY AND THE DENTIST REALLY CARES ABOUT WHAT HAPPENS TO YOU. THEY DO GREAT WORK.

Ca
Review №65

Staff is always friendly and efficient. I would recommend Towncrest Dental to anyone.

Wi
Review №66

I loved the service! My dental hygienist, Deb, is superb, and Jay Davidson D.D.S. is caring and competent. Highly recommended!

As
Review №67

The regular check ups were fine until I had to get a cavity filled. The filling they put in cracked less than 72 hours after getting it done and they fixed it twice (charging me both times) before it finally stuck. Ive had several cavities filled in the past, and none of my previous dentists needed to try 3 times before getting it correct. Wouldnt recommend.

st
Review №68

Great staff, great facility. Everything always goes smoothly.

Me
Review №69

They did a good job taking care of me for all kinds f work.

L
Review №70

Love love love Towncrest Dental! The clerks are especially awesome and helpful!

Je
Review №71

Easy. Loose crown. Dr Davidson popped it off, and fixed it. Fast and easy. AND, next to painless!

Da
Review №72

I have been very happy patient of nearly twenty years .The staff all have been very goodhelpful and professional . All members of our family Have felt that are friends, and our special needs daughter was very upset a new state

Ja
Review №73

Casey is the best! Everyone is always friendly.

Ar
Review №74

Gritting my teeth while lifting something I cracked my upper front tooth. Dr. Moss was able to install an implant that not only looks great but also straightened the alignment since my teeth were crooked. Quite happy with how everything turned out.

Ka
Review №75

Great staff and my family sees Dr. Davidson he is great!! We love them all at TownCrest Dental!

Am
Review №76

I’ve been going to Dr. Davidson since I was just a little kid and at 26, I still can’t imagine going anywhere else for all my dental and orthodontic needs. From getting braces, having my molars removed, chipping a tooth, to just a basic cleaning, Towncrest is fantastic!

Jo
Review №77

Love Dr Davidson, always works with you to get the worse stuff done first. I have never had a hygienist that I havent liked.

Sa
Review №78

Nice staff, great job cleaning and good with kids!

Ja
Review №79

I have gone to Towncrest Dental for 20 years. I always have professional service, complete cooperation with bill paying, and excellent service.

Ty
Review №80

They are the best! I was in the worst pain of my life, they took great care of me and the pain was gone by the time I left!

Ha
Review №81

My doctor is Dr.Davidson, hes awesome and so is his staff! If you great care go to Towncrest Dental!

Be
Review №82

Awesome care. Very professional, warm staff and the hygienists and dentists were amazing!

Aa
Review №83

Friendly staff, great service, chill environment, super helpful, quick and skillful!

Ka
Review №84

Had a wonderful hygienist named Debbie who was very considerate and thorough. The dentist was very kind and made sure to check not only my teeth, but jaw structure, and soft tissues.

Ka
Review №85

Davidsons is wonderful.!

Is
Review №86

Love coming to Towncrest Dental! The staff and Drs. are so caring and professional and they make coming to the dentist an enjoyable experience.

na
Review №87

Received super service for an emergency root canal have been a 15 + year client I would highly recommend their services to anyone looking for a dentist. Thanks again for being my dentist.

Fe
Review №88

Prompt, friendly, professional service, and they gave me excellent guidance on how to care for my teeth better at home. I havent had any dental issues since I began seeing them!

Re
Review №89

Friendly staff and comforting atmosphere!

Me
Review №90

They have gone above and beyond helping me deal with tooth problems.

El
Review №91

Seemed to care about my dental anxiety until the very end where they told me they couldnt do a normal root canal and told me to go to an endodontist and then come back! Each additional visit makes it that much worse for me, so three trips for one tooth is unbelievable!

R
Review №92

Excellent care ! ! Dr Davidson and his staff are friendly, caring and accommodating!!

Mi
Review №93

The staff are super friendly, they cater to everyone!

Be
Review №94

Great staff and pleasant to work with!

Ch
Review №95

Very kind, genuine staff. Looking forward to my next appointment!

Me
Review №96

Great place and friendly

Ax
Review №97

5 stars!

C.
Review №98

First time walking out of a dentist office and actually looking forward to going back!

gh
Review №99

Nice people.

Ka
Review №100

Always in need of dental places!!! :)

Information
28 Photos
100 Comments
4.9 Rating
  • Address:1008 William St, Iowa City, IA 52240, United States
  • Site:http://www.towncrestdental.com/
  • Phone:+1 319-337-2114
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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