Layla & sister Riannah love it here. Great, friendly staff. Always informative and thorough. Helpful since I havent been a new owner in 16 years.

I just adopted a beautiful little Chiweenie named Ziggy from here and I cant recommend this place enough. The staff was extremely nice and helpful and the process went very smoothly. He is healthy and happy in his new home. Thank you so much for what you do!

We adopted this beautiful girl. The staff was patient while we visited with pups. The process was fairly smooth with the exception of having to go back the next day to pick up but Im sure there is a good reason for that.

This is a place very affordable if you are under the budget . They charge low compared to other places for vaccines and flee control .I drive all the time 40 minutes .I have 3 dogs and they are healthy thanks to This place … a pic of my pets I don’t have pic ofAll of them … I wish they can see rabbits because I have one C but at least they take care of my poodle and my other 2 Yorkies

I took my dogs to this place for a lot of years , they are very Affordable and good service.I will highly recommend to everyone

Updated review….A few months ago I adopted a cat from here but sadly I had to bring him back because my apartment wasn’t suitable for him. When I returned him the worker was not pleasant whatsoever. She was aloof and a bit rude if you ask me. She seemed annoyed I was bringing him back (for his safety). I just ignored her unpleasant attitude and went on with my day.I came back A month or two later and I adopted a 2 month old kitten. Well, Just a few days of having him, his eyes were having green/yellowish discharge. I tried calling the shelter but for some strange reason EVERY TIME (and I mean EVERY TIME) I called up there my call were being forwarded to a voicemail system. I thought something was off so I had two different people call there and their calls were answered. THESE PEOPLE WERE IGNORING MY CALLS 🥴🥴 pretty childish if you ask me.Well I drove up there and the clinic side was closed so I left my information with a worker on the adoption side and nobody called me back. At this point the poor kitty eyes didn’t open. I ended up having to take him to an emergency pet hospital and paid $800 to be told he had an infection and he needed antibiotics and eye drops..Well fast forward.. I was also noticing the cat scratching excessively near his face and back of his ears. I looked in his ears and they were FILTHY. After another vet visit, the Poor kitty had ear mites!!!!! That was another $200 just dumped down the drain.Be aware of getting a cat with issues and them ghosting you. Also, if you change your mind about adopting, and decide to bring the animal back, just be aware of them trying to make you feel bad.The kitten is doing just fine now. But it wouldn’t surprise me if there’s underlying issues with him. I seriously hope not.Also… the clinic hours are not the same as the adoption center hours. Expect to wait over an hour at the clinic as well. It’s ridiculously unorganized over there.

Paws matter and let me tell you the experience was great. We adopted a great addition to our family formally known as Connie now Goldie. We did a meet and greet with our girl Abby. The staff member named Amber was great help and she definitely did a great match. The process does take some time due to short staffed, so have patience well worth it. They keep the facility organized and clean. They even accommodate people with disabilities. Thank you for a lifetime of memories and companionship.

Everyone there were so nice and very helpful last Saturday. We found Juno, a 6 yr old gray tortie and fell in love with her. We are so happy to have found her and we thank everyone that assisted us. Juno is in our loving home for the rest of her days. ❤️❤️

The Humane Society used to be a great place. Now, the workers couldnt care less about helping animals and their owners. They have a terrible attitude and if you need something, they are always too busy, no exceptions, and their attitude is, oh well. Very unprofessional. And they have the nerve to want donations after giving out horrible attitudes and treatment.

The Houston Humane Society has been phenomenal in assisting us with dry and wet for our five cats! Amy and the rest of the staff at the pet pantry are very professional and courteous. My Mom and I are very grateful for the pantry. I highly recommend the Houston Humane Society for all pet owners!

Took my baby to get spayed and the staff was very friendly and explained the procedure to me very well, I knew then, my baby was in good hands. When I picked her up, they gave me a summary of the after care and also verbalized it to me. Thank you humane society for everything

Thank you Houston Humane Society for helping us find our newest family member. Reggie (now Waddles) loves his new forever home. Thank you for what you do helping Houstonians find new family members.

Everytime we go there were greeted by the terrific staff. Were so happy we adopted our doggie there and we stop once in a while to look at all the beautiful dogs .... We love our dog !

Doggies are fixes and all good.

Wow, this facility is amazing! The staff are super helpful and the dogs and cats are really well cared for. They even trim their nails! You would expect a overly crowded, moody and heavily smelly facility but its not the case. Its very bright and welcoming. The care and work put for the animals and the facility is there and it shows.Theres constant adoptions here so when you spot possible lifetime candidates make sure to bring in paperwork and go fast. We missed our first 2 choices but got lucky on our third by just minutes and hes a superstar. I still cant believe it.They also have a clinic next door.Once we brought ours to his new home he started to show his true form with happy zoomies as a typical husky would. To calm him down I got him some chewing toys and canes. It definitely worked after awhile. Well need to patiently wait some days before we can start walking him, training him and also go swimming together since he had neutering surgery.Cant wait! 💙

We adopted our doggy about a month ago and our experience was GREAT!

Every staff member was pleasant and professional. I loved our vet tech! Her information-gathering skills and personable attitude were excellent. We came not just for vaccinations but for other health issues that needed to be addressed. The vet set up a treatment plan that is working well. Overall, we are very pleased with our visit to the Humane Society and were happy to make a small donation!

They did a good job expect my smaller dog, they gave her not as much medicine for her pain. And theres not a 24 hour call line, and she was crying all night.

I hv a Emotional Support Cat, that has been taking care of me, for 13 years.She needed her nails clipped, so I took Mz. Bubblez, to the Houston Humane Society, to get this done. At first, she was nervous, but after they had taken her to the back, n clipped her nails, she came back, calm.I liked how they treated her, with care, n kindness.The BEST, n BIGGEST thing for me, was that I was ABLE to AFFORD IT!!!Thanks Houston Humane Society, I appreciate you guys.PLEASE KEEP UP THE AWESOME WORK, that you guys do for our 4 legged family members. It means alot to me, to know that, my BEAUTIFUL little girl, was n GREAT HANDS.YOU GUYS ROCK!!!!👍🏽👍🏽👍🏽👍🏽👍🏽🤜🏾🤛🏾🙏🏾🙏🏾

One of the best clinics in Houston. I went with my kitten to other clinics and nobody found what he had until I took him here. More than five stars. Execellent attention and affordable prices.

They have a very affordable wellness clinic. Ive been bringing my pets here for years. Its very clean which is good considering how busy they usually are. The staff are very polite and professional. The only downside I can think of is its difficult getting through to them over the phone so I have to drive up there to make appointments. They are very busy so its understandable.

So my family and I went in to look at a specific poodle today. We went through the application, had our meet and greet and were ready to begin the adoption process when the front receptionist denied us. Her reasoning is that our current dog (husky) at home is on heartworm medication and adding another dog to the mix will just add more stress to the husky’s heart issue. We explained to her that the Veterinarian office stated adding another member to the family (a dog) won’t affect the medication our husky is currently on. They also mentioned that the shelters usually contact the vets if they have questions on the medication. Although just seeing that medication listed is usually enough for most shelters, per the vet. Her response was “well other shelters have different rules” and denied us either way. This is what confuses me, a receptionist at this office is essentially saying she knows more than a veterinarian. After looking at the other reviews I feel that this shelter picks and chooses what families get approved for adoption. We drove over an hour to see the poodle and spent another hour going through the process only to just be denied. Extremely disappointing

I waited to be contacted for an appointment and no one called. I had made a request because my dog was having breathing distress. I had taken her to another vet that was way too expensive. Once at the HHS there was no one there and no cars in the parking lot. Brought my dog in having severe breathing issues and congestion. Was told they couldnt see her due to not having an appointment. This may be the rule but if hospitals operated like this there would be a lot of dead people. I was told I could go to another vet but that the vet was expensive. Well Sir that is why I was bringing her to HHS due to vets being expensive. Thanks for showing me there is nothing Humane about the wellness center. If this is how you operate I will think otherwise when donating to the center.

A wonderful place for animal to get help. I met my boxer Rocky here. That was the best day of my life. This place been here for Animals in need. Please support and give what you can for all animals.

Adopted my amazing cat from here. The process was easy and simple. They were attentive and answered all of my questions. Cats are kept in roomy enclosures with other cats. Everything was clean and well kept. Can’t thank them enough for the care they take. Volunteers were very friendly too

We adopted our sweet puppy here. The clinic gave us several vaccines for free and we are getting his first heartworm test for free. The prices at the clinic are super affordable in general. The people there are super nice and helpful. We were able to adopt our puppy same day.

I went to the Care Clinic did not know you have to have an appointment now they were all so friendly give me the name of another place it would give my shots to my pets so theyre very awesome been going there for many years never had a problem

Super well kept and staff is friendly

I love this place the workers are super nice and friendly

Place was very clean and well organized. Staff was extremely friendly and helpful even though we came close to closing. Animals well cared for and adoption process was thorough, yet quick.

This is a great place if your looking for an affordable and amazing veterinarian clinic this is the place to go. The prices paid are affordable and they treat your pet with kindness. The clinic has outside seating incase your dog is overwhelmed indoors, just make sure to tell them you will wait outdoors. Overall an amazing staff and amazing care.

I took my dog there for spay/neuter services. First of all it was free, my dog got the surgery and also got microchip. I dropped the puppy at 8:30 and came back at 1:00 p.m. for pick up, the only service I paid for was the collar that they put around her head, so that she wouldn’t mess with her stitches. The staff was friendly, nice and professional and I am extremely grateful to them and the city of Houston that makes this program possible.

The people there were amazing, helpful and very informative. I am so thankful for the opportunity to bring a baby home and have him take part of our family

I haven’t even had the chance to experience this place. I called to schedule an appointment for my 3 dogs and the operator was EXTREMELY rude. She hung up because she “could not hear me” and forwarded my calls every time after. I wouldn’t recommend anyone to come here and I definitely wouldn’t leave my dogs in the hands with them after today’s experience. First impressions are everything so you should maybe hire a new operator

Getting an appointment is a bit of a hassle. You have to show up in person and cant do it over the phone because you have to give a nonrefundable down payment. Other that thats the service Ive had has been great and affordable. The staff is friendly, and professional. Plus they dont try to nickel and dime you for service you really dont need. They just let you know your options and thats all.

The clinic was running behind with servicing patrons but the dog handler made my new puppyfeel comfortable before giving him his shots.

Very friendly staff. Affordable prices. Clean and organized

Inviting and helpful staff. Adoption process is straightforward. No complaints here.

Great place to adopt cats and dogs. Lots of furry friends to choose from. Also, if you like animals a lot, consider fostering one. Volunteers who love to spend time with and enrich the lives of these furry creatures are always welcome. You need to be trained first, though.

Adopted a cat here and the staff was so great to work with and made the process exciting for the family. Would adopt here in the future.

Great place. Volunteered for a week and it was the most fun I had all summer.

Friendly staff. Brought one of my dogs in that I could no longer take care of. Its a no kill shelter. It gets 1000 stars if I could give them that many.

I love that there is an actual dog park within this shelter. They have lots of puppies and cats, small mammals, some birds, and a big section towards the back with larger dogs. The dogs all looked pretty healthy and happy to see us. I’ve looked at a number of local Houston shelters, and the adoption fees here are very reasonable!

A great place to adopt cats & dogs. Cat adoption is only $50, including spay/neuter. The adoption center is like a kindergarten, with cats and small dogs in separate rooms in the hall, like hotel rooms. Animals here are generally very friendly, and you can walk into the rooms to interact with them freely.I am fostering kittens, and the center provides free dewormers and clinical care. It will be my first choice if I want to adopt cats/ dogs.

My family and I visited this place to look at dogs, we have been here many times because the volunteer staff has always been so warm and welcoming. So after finding a dog that we liked, we were told by volunteers that we could go to the front desk to place the dog on a 24 hour hold to make a decision.So we go to the front desk to place the dog on hold but were told by the (supposed) manager Brianna, that we were unable to, despite being told otherwise by the staff working in the back with the dogs. When we told the manager Brianna that we had been told otherwise, she backtracked on her initial statement and said that if we had perhaps had a family member to list we could still place the dog on hold that way. We did have a family member to list, which was my grandmother who lived with us, but when we told her about this she retracted her statement and said that we couldnt place the dog on hold at all anymore.In addition to the backtracked statements, Briannas overall demeanor was apathetic, you could tell that she didnt want to help us or anyone for that matter. The vibe that I got was that she didnt really want to be there. I recall us being the arriving before opening time, and when she opened the doors we werent greeted or anything, instead she monotonously moped around the facility. My family and I were surprised to learn that someone like this was in a management position as a real manager would have been more professional in handling a situation like this. Instead I had to ask for Briannas superiors, Adrianna Martinez and Richard Perezs contact information, which she could only provide emails for.There is clearly a lack of consistency, communication, and overall drive going on at the Humane Society, and its unfortunate that the visitors have to endure it. If youre looking for a dog, there are more respectable and accommodating facilities out there. I recommend the Houston SPCA instead, which is where I adopted my two lovely dogs.

I love how they are helpful with things that you need help with. Like when my mom, brother and I was visiting the place to find a dog so that my brother could use the dog for a project and so when we were going to enter the small dog which was very organized. They are very kind to nice and other stuff like that

The people were amazing. Currently they only take people by appointment no walk ins so call for a t.

Called to ask a few questions about one particular dog and regretted it. Not only was the lady I spoke with was unsure of the simple answers I required, Im fairly certain she was trying to discourage me because of my service connected disabilities. It was disgusting to be treated in such a way. I was not rude and was truly excited to see if I could adopt the dog. I even implored that I would like to do it quickly before someone else adopted her. Too late...moving on.....

Very friendly and lovable staff I cant thank them enough

Very great experience adopted two kittens! You can tell they once ran wild and free however with love and time they’re going to be the best! The shelter was super nice and helpful. They were pretty clean. All the animals seemed to be well taken care of. My heart broke for how many babies were in there just wanting a good home to go too. Definitely recommend adopting from them! And will most likely be back in the future for more fur babies!

Great way to adopt and find your next furbaby. Everyone was helpful and easy process. Microchip, spay or neuter, and medical care... all for one low price. Sweet lil girl.

Quick service, polite staff, affordable prices.

I adopted the sweetest kitty ever from here, but I had a terrible experience after the fact. My cat had her side shaved and I was told that they were not sure why it was shaved but they knew it wouldnt be a recurring problem, but later found out she has had a mammary tumor for a while (and still has it). This was not told to me and I had to find out after the adoption. I was not given all of her records and had to call literally 12 times over the span of 3 days before someone picked up the phone and emailed the rest of her paperwork to me, which stated clearly that she had several issues that may cost me a lot of money. I fell in love with my cat and am not returning her, but I am very upset that this was not brought to my attention. The tumor was very close to reaching her lungs and it would have been a disaster had I not pushed for some cooperation on the end of this shelter.

Staff super helpful and friendly. Very clean.

Friendly staff and great prices.

My only complaint is that it has grown so much and it is almost too hard to get an appt. and i miss the old days when things were not so fancy and it was easier to go to.. But they do so very much for animals and so they are perfect.

They do such a great job.

AWESOME

Very clean and well kept place and the staff is super sweet ..

I’ve never seen a place that actually cares about animals want so much$$ to give a pet love and a home.... you want triple amount of money for a pup???? To give it a home? And also want to ask for money to give shelter to a baby? At least act like y’all love dogs... there’s other shelters that are “none kill” and will care for the dogs til they are adopted or end up passing away.... and ask for way less of a fee. It’s not about the money but about the dogs.

I think its wonderful the services they offer and the prices are remarkable in comparison to Veterinarian prices. But I have a problem that you cant wait in the lobby. You either wait in your car OR you wait on the outside of the bldg on a bench. Really?!!!!!

I went to this place with a relative and was greeted with nothing but kindness especially from the lil beautiful parrot flying in the ceiling.lol

Still waiting to get my amazing puppy dog. I sure pray he us around when I can finally take him in.

I wish i could take them all home! Bear renamed to Teddy Bear is doing great :) spoiled rotten lap dog at 70lbs

Just adopted our second dog yesterday from HHS. Both times were wonderful experiences. Our first GSD had heart worms and the on-site clinic did a excellent job treating her the whole way to full recovery. She was 51 lbs when we got her. She is now a very healthy 83 lbs girl and a HUGE lover. She is happy with her second chance in a loving home. Our GSD we adopted yesterday is definitely under weight but soon will be a healthy 90+ lbs happy boy. Sometimes the clinic can be very busy and wait can be long, just be remember you are not the only one there and the staff is doing the best they can. I’ve never had an issue with their clinic. To anyone reading this who is thinking about adopting. Please do your research on the dogs breed and make sure the breed is a good fit for you and your family. The sweet boy we adopted yesterday was returned after 3 weeks of being adopted the first time. I’m a dog trainer and sheltered dogs are some of the best dogs you can have. They know they are being given a second chance at life and love and bond easily with the care and love they are wanting. Please adopt to prevent backyard and puppy mill breeders. Thanks HHS on the wonderful job you do for these animals. God bless y’all.

I love them for their Pet Pantry program. It is a real blessing to get assistance with food for my pets during these times. God bless you all.

Excellent! Have adopted 5 pets over last 20 years.Facility is like 5* fancy pet hotel.Park, indoor and outdoor pens for interaction. Volunteers so helpful. Super clean accomodations.

It is a great 👍for you pets ❤💙and nice attention and make you feel 😊comfortable

I had took my dog to get checked and they told me they were going to give us the results in 3 days. Then afterwards they changed it up to 2 weeks now it’s been passed 2 weeks and they still haven’t gave us the results yet. That’s very irresponsible all I wanna know the results for my dog and they can’t even do that😡

Very friendly and helpful customer service. Thanks guys . My mother in law loves her new dog.

So many pets to take home. Its sad to see them but at least they are safe, fed and cared for. Please visit. Look at our baby before and now.

I got this beautiful male well trained dog not to long ago prices are ok. They neuter and give rabies shot.

They neutered and spayed all of our cats and our latest cat we took to them they gave him all his shots and now he is good they are nice people there we take all of our animals there now

Excellent service,highly professional, visit was done in a timely manner, iam very thankful to the staff

Great volunteers, wonderful when it came to help and wait time was faster than expected.

I will give this a 5 star but they didnt have the dog I was looking for but then I fell in love whit another dog and hes coming tomorrow Im SO EXCITED ᕕ(՞ᗜ՞)ᕗ!!!!

We originally liked a dog who was heartworm positive. Most of the staff advised us that it would not be a good fit since we had smaller kids who would want to play right away and the dog would require extensive care for a few months. My family agreed that he would not be a good fit and decided on a puppy. We adopted a beautiful golden lab pup that we fell in love with.Took him home and five days later he was dead. Apparently our dog was Housed with another litter that tested positive for parvovirus at the Humane society. The families who adopted those dogs had the same outcome. The humane society was good at giving us a refund and a few treatments but the entire ordeal left us devastated. My son held the puppy until he took his final breath.When we took our puppy back in for the 72hr wellness check, the vet Dr. Malone was not very interested in treating the dog. He left me in a waiting room while he supposedly inquire on what accommodations can be made for our puppy. After sitting for almost 20 minutes, he never came back. The cleaning crew had arrived to clean up and Mr. Malone Along with the front desk staff were goneThe cleaning crew had to call one of the staff from the back to come and talk to us.We made several attempts to save the pup. Even leaving work early to drive to the vet for treatment.There should be better screening and lab test for all dogs especially if they are going to be housed with other dogs. We were then told we could not adopt for 3 months because parvovirus will contaminate your home and yard. So, we can adopt another dog and have to have our kids wait for a new pet. We purchased so many items and basically had to toss everything out and literally deep clean our entire home in preparation for another dog.This was a horrible horrible experience emotionally and very frustrating. There is a lack of quality control and that needs to be addressed.

Staff os very friendly! Great place got my Cane Corso microchiped and fully vaccinated for $60, hurricane preparedness package.

Absolutely the best people that work there & the best animal shelter Ive seen yet!!! They really do care & it shows! After searching at 4 shelters, I found my Emotional Support Dog & love him dearly! Thanks to them for making the transition simple! Kudos to yall!!!

I got my sweet girls Betty and Veronica, 2 guinea pigs, that are so adorable!! Thank you to the staff that helped me!!

I really do love this place. HOWEVER, they NEVER ANSWER THE PHONE. Can you all please work on this?? I wouldve given you 5 stars if your staff would courteously answer the phone or add an appointment Scheduler on your website so that I dont have to drive all the way down there JUST to make an appointment for my pet who goes there all the time.

They attend to hundreds of puppies and kittens every week, but still, they maintain their humanity and kindness with every living being that passes through that door. They are attending to my puppy and thanks to them, now I know what my puppy have and where it hurts, thank you very much.

Amazing, so many cute animals that need adopting and the people were super nice ♡♡♡

My daughter and I adopted the sweetest kitten on earth name Willow. The humane society was very helpful throughout the adoption process.

The place is excellent! The staff was very friendly and helpful, we left happy and with a new pet! Getting to meet Gracie was fun too.

Beautiful animals and wonderful care takers. We adopt a puppy named Prompto We are either getting him this week or next week my children are so excited and can’t wait to play with him.

People were very nice and helpful

Got my little boy neutered here and the process was smooth and uncomplicated. Staff were friendly and can tell they had sufficient experience in handling and caring for dogs the way they took precaution with my dog who is very cautious of strangers. They gave us a time for pickup after neuter and it was the time he was ready and I love places that are on time with what is promised.

Well organized & funded rescue that is kept immaculate. Dozens of kittens, puppies, cats & dogs for adoption. Many more are in foster. 11 to 6 daily.Constant Adoption specials and discounts. Remember cats & dogs Must be given flea and heartworms monthly to keep pets healthy. Clinic next door to adoption area. Reduced prices. Spay, Neutee & Chip your pets. See photos.●● They have 6 large rabbits in very small cages...Not enough room to turn around. No rabbit run or green space seen. They are not meant to stand in one place!●●There was no one playing or interacting with cats & dogs while I was there. No toys in kennels or cages. No playrooms for cats.■■ More enthusiastic grateful response for public & in kind donations.

Good place to get you puppies shots theyre straightforward... Put the needle in and say goodbye.

Won’t take in a stray chihuahua… why not?

This review is strictly about the clinic they are unable to keep the appointment times. Drive 30 minute wait an hour and a half. Then told I will be another 30 minutes. The adoption center I would give10 stars the clinic was not so good

Its such a great place to see happy pets waiting to be adopted!Very friendly staff and its a pretty clean facility!You get to see cuties like this at the HHS 🥰🐶

The staff with Hassid Dental had a great afternoon volunteering!

We got our Chispitá (8lbs - 4 years old - Had Rabies Vaccine up to date) spayed here today. I was nervous about the costs because so many places have hidden fees.To my delight, both financially and emotionally, I paid exactly what they said I would: $30 dollar deposit (at time of booking -- Cash in person or Over the phone with a card) + $84 for the actual surgery when we picked her up.We got 3 days worth of medicine w/ this price as well. Drop off was very easy. We arrived at 8am on the dot to drop her off & it was an 8 minute wait and we were out the door. We picked her up promptly at 4:18pm (we arrived at 4:02pm and had 5 people ahead of us). Its a very streamlined affair.The staff has a great sense of humor and even made a joke as my dog peed on her (Chispitá gets excited). They sent her homes with a plastic cone that was a perfect fit for her little head.She (Chispitá) is currently NOT talking to me, and refuses to look at me. I am shunned by my doggo at the moment, as you can see from the photos attached to this review! 🤣👏 Shell soon get over it. 🤞

Both my wife and I volunteer there. Our awesome dog (Latte) was adopted there. It is an extremely professional place, very well organized and that cares genuinely about the animals. They have a lot of events and are very proactive trying to attract new families.If you are thinking about adopting, fostering or just helping a shelter visit the Houston Humane Society and see with your own eyes.Thank you to the staff and volunteers for your good work and dedication

First and foremost the staff/volunteers here are complete savages in the amount of work they are doing non stop. Please come prepared do two minutes of research to know the documents you can print and sign and have prepared once you arrive. Patients and manners go along way and you should sprinkle some respect in there to and you’ll have a wonderful experience. Miss Karen I witnessed at-least 6 of them in the two hours I was there and let me just say with the lack of common decency you posses while in public truly makes me feel you shouldn’t own a animal. Oh also if you have any complaints the shelter is kinda like politics you have the opportunity to pursue and personally make those changes you swear you would fix or do better.

They have many animals that need good homes.

Excellent, caring and knowledgeable staff. Dont delay. If you fins you new family member, vet over there and take them home quick. 😁

Love this place they help with my fur babies food each month and are so helpful to the community..a big thanks for everything that yall do.