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Edmundson Herbert P MD
7777 Southwest Fwy #900, Houston, TX 77074, United States
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la
Review №1

My son has been under Dr. Edmundsons care for about a year now and we have been super pleased. I love how he focuses his attention on just the patient and is very thorough on his examinations. Dr. Edmundson makes sure that my son understands the medications hes on and that hes good with those medications. Hes very compassionate and cares so much about not just the patient but all involved.

Er
Review №2

Dr Edmondson, has been my Dr for the past 6 years and i can honestly say that his care for me has been outstanding, he is very professional but most importantly he listens to all my issues and concerns and answers them very clearly and completely so there is no doubt about my treatment or care! I highly recommend him to anyone and everyone!

Le
Review №3

Dr. Edmondson is extremely attentive during visits to correctly diagnose and treat issues. He is very personable and speaks on a level that is understandable. He and staff closely monitor the patient portal to eliminate endless phone calls. I highly recommended him.

AR
Review №4

Dr. Edmundson is a good Doctor who I feel genuinely cares about his patients however, on the other hand his staff is rude and extremely difficult to work with especially the front receptionist. I literally get anxiety knowing I have to deal with her every visit. Unfortunately I gave the good Dr. a one star review because a team is only as strong as their weakest link and Dr. Edmundson’s staff is full of weak links

Kr
Review №5

Dr. Edmundson’s care has changed my life! I have been under his care for years and have referred him to several friends and family members. It is comforting to know there are physicians who have excellent service, professionalism, bed side manner and intellect to diagnose and provide solutions to my needs. I could not more highly recommend Dr. Edmundson.

Ai
Review №6

Dr. Edmundson is extremely attentive and committed to understanding the issues you are experiencing during your office visits. He gathers the information he needs to decide on treatment and a path forward. I have been a patient of his for years and he has made a tremendous difference in my quality of life. He closely monitors your treatment and outcomes to ensure your wellness. I highly recommend Dr. Edmundson!

Ra
Review №7

Dr. Edmundson has positively changed our lives. The words are hard to find to describe the feeling of being heard, being taken seriously, having complete trust in someone and living healthy and happy.I truly believe any issue with this gentleman must stem from a misunderstanding. If you are seeking answers, trust his process. Dr. Edmundson is very thorough.Tips for getting what you want/need fast:Plan ahead and make those first one or two appointments with him your priority. Allow time for possible testing he may require. Come in with an open heart and mind. Answer out loud (no shrugging, etc) and speak clearly. If you feel there is something you wanted to share that has not been heard, it will come. At the end of any meeting with him he will ask you how you feel about what you all have discussed and he will ask if there is anything else you want to talk about or circle back to.Dr. Edmundson is excellent with children too. My daughter was 8 when she had her new-patient appointment. He spoke directly to her and to my surprise, he had her speaking up and giving a clear description of her struggles and what she wanted help with. I went with it and trusted him, as I am a patient too and knew what to expect. I love that after his conversation with her and the physical exam, he thanked her for being so helpful and then asked me if there were things I would like to add.This doctor is there for the right reasons. I completely believe he is happiest when he knows he has helped improve a patients wellbeing.

Ma
Review №8

Once the two initial consultations were done, no one answers the phone, responds to app refill requests or pharmacy refill requests. When we go to request a response in person they say nothing can be done without the app. It is a sad excuse foe a practice.

th
Review №9

********Edit/Update:I wrote a review a month ago singing Dr. Edmunson’s praises. That still stands. However, his staff/nurse/admin is, well, not. Poor (no) communication, constant pharmacy mistakes, and more. Keeping the five stars for doc, but whew his staff makes me consider switching offices about once a quarter.*********Dr. Edmunson has been my neurologist for the last two years. Until Id met him, Id spent 39 years struggling to function and 19 years feeling guilty about being dependent on pharmaceuticals. Dr. Edmunson not only opened my ears and eyes about my condition, but he did so in an intensely interpersonal way. He carefully walked me through the biology of my challenges, and I feel very empowered.Ive had many doctors over the years, and I typically dreaded going to see them. Rather than bark a bunch of doctors orders, Dr. Edmunson always seems to meet me right where I am (I hope this makes sense). If you are looking for a revolving door of untethered pharmaceuticals, I doubt Dr. Edmunson is for you. However, if you want a long term relationship with a doctor who is equal parts understanding and caring; this is your guy.

Ho
Review №10

I have been coming to Dr. Edmundson for 8 years and have received nothing but outstanding service from him and the nurses. I follow his advice and can honestly say that he has changed my life for the better.

De
Review №11

My father in law, my son, and my sister have used Dr. Edmundson over the last 15 years. Now this past week I have. He is EXCELLENT at diagnosing and recommending CORRECT solutions and is so very good at what he does. I dont understand these other reviews... When you have an office visit with him, expect that Dr. Edmundson is very analytical and attentive, but is fairly strict to keep you on the subject of what is pertinent to the diagnosis. Let him ask the questions that he needs to ask. He has been spot on every time we have needed him. It is a great relief to have a Neurologist like Dr. Edmundson, when you need one.

Ni
Review №12

Dr. Edmundson is one of those doctors you either Love or hate. #1 If youve been referred, just go and follow the simple rules. #2 Listen first. I think people are so programmed to be heard they feel disrespected if anyone asks them to Listen. Dr. Edmundson will want to go through a very controlled but thorough evaluation with you first. He will provide you ample time to add more details and ask questions afterward. Ive seen him twice. He ran me through a battery of tests, MRI, Nerve testing, etc. After years of problems other doctors missed he accurately diagnosed me. And my treatment plan absolutely changed my Life. So much that I cried. Just reread my Review. Go see him. Be Quiet. Listen. Then share your details. He will be able to help you.

Li
Review №13

This office has a very rude staff.They do not care about the patients and if you speak Spanish they will refused to call and interpreter.I do no understand how they are located are Memorial Hermann because I never had this horrible experience at Memorial Hermann.I had the worst experience ever.I cannot believe how unprofessional and unethical is the staff.

Do
Review №14

The worst experience ever. Took forever to get an appointment and then We waited nearly an hour and a half after our appointment time for her to be called in to see the doctor. He refused to let me come in with my wife. He was so rude to her that she walked out minutes after he came into the exam room. He would only let her answer questions with one or two or three words and refused to listen to anything she said so she left. My wife has been an R.N. With a BSN for 53 years and has never been treated like that by any physician.

Ju
Review №15

It is impossible for me to believe that a classy man like Dr. Edmondson can have such a garbage support staff. Jennifer in particular is the bottom of the garbage pile. Hard to believe anyone would employ such an unethical and gross human.

Ka
Review №16

Was referred here by my primary care doctor to get tested for ADD & Dyselxia. Had to come 3 times. First was spent just talking to Dr Edmondson. He interrupted me multiple times and told me my answered were incorrect. Second time was to actually get tested, I was there for 4 hours. I was then prescribed 3 medications, all of which were very high dosage (higher than my dads. he has the same prescription, half the dose for one of the medications and hes twice my age & twice my size). Third time was a checkup. He was over an hour late from the time my appointment started, so I was already frustrated when he came in. He was then rude, interrupted me, cut me off. I told him my stomach has been hurting and he told me it was all in my head. I work in fitness and health, I eat very well - so I know the stomach issues were directly related to the medications. I was getting frustrated with how he talked to me and began crying. He asked me “what is your problem? is there a problem?” to which i told him “i feel like you’re talking to me like a child and it’s frustrating me”. He told me that i was projecting from my personal life and, again, it was all in my head. Does not listen to his patients. It’s also very hard to reach their office, every time i call, i’m on hold for over 10 minutes before I give up and hang up. They also will not refill your prescriptions unless you download their app and pay $10 every time you attempt to get a refill - when you already have to pay for your prescription at the pharmacy.

Sh
Review №17

This was my first appointment with Dr. Edmundson. I recently had a hospital stay a month prior because I experienced stroke like systems. So, my PCP recommended I see a Neurologist. The Dr entered the exam room, he introduced himself and began to explain what type of Dr he was (which I knew this already). He then stated that I had to explain to him in 5 words or less the reason for my visit. I told him what I had to say would take more than 5 words. He responded that it would not. From then, I immediately got up and knew that I had to be seen by another Dr - a Dr who would actually LISTEN to what I had to say. I’m an adult and also a medical professional. I do not need to spoken to as if I were a child. Patients are to be heard and listened to in however many words that need to be used. This experience was juvenile, rude, and very disrespectful. Hopefully I can locate a Neurologist within the Memorial system that can actually listen and treat my health condition with decent “bed side” manners.

Ed
Review №18

Dr Edmundson is very nice and professional. But his staff of workers and nurses are incredibly difficult to work with. It is absolutely impossible to reach their office with questions. Will be waiting 4 days for a response with a solution that takes 3 minutes.

Ma
Review №19

Doctor Edmundson was able to give me an accurate diagnosis, however the office is extremely hard to contact, and insist that you use the online portal. Messages sent often fail, and you have to try many times to reach anyone. There is also an admin fee that the office does not inform you about, but expect you to pay.

Sh
Review №20

If there were a way I could rate him with zero stars I would. WORST PRACTICE EVER!! Run away!!

Ti
Review №21

There are other neurologists in the world. The last one you want to visit if your loved one is aging and having cognitive and other neurological decline is Dr. Edmundson. He is everything the adjective reviews say. I have a HIPAA form on file and come with my mother each year and they do not want to educate or listen to family members about symptoms. The dr himself told me the HIPAA form is permission, not a requirement. That is technically true, but it speaks nothing to good care and professionalism. His staff also refuse to return phone calls left about symptoms when you have questions, directed by him not to.When they refused to let me go back to discuss new symptoms with dr, I asked if they could just make a copy of the symptoms I wrote down to show dr and they said no to that also. At that point, I said I would be filing a complaint with the board as she cannot remember all her symptoms and isnt aware of some of them. A long while later, the dr came out and got me, took me into a private room and closed the door, then name called me a bully, aggressive, rude, and insistent (all I did was the above) and said I was not to speak and when he allowed me to speak if he thought I was rude, hed walk out.This guy has serious psychological issues. Controlling, domineering, and dismissive of family are the biggest. It is not normal for a doctor to refuse to see a patients family when the patient has worsening cognitive symptoms and is diagnosed with a chronic disease that impacts cognitive, balance (shes fallen and broken bones, had stitches, etc. due to the decline), language (brief episodes of being unable to speak and word salad), etc.He doesnt want to discuss prognosis, what to expect, when to call due to symptoms worsening or new symptoms, etc. His attitude seems to be none of your business until shes legally incompetent. Instead of leaving feeling my mother is in good hands, I left feeling gaslighted and confused, more concerned than ever, and not knowing what I can do to help my mom and what to look for or call about over the next year. (Normal things, by the way, to expect from a doctor who is treating the most pronounced symptoms your loved one has. Caregivers need to know what to expect, how to help, what to look for. That is world class care and helps the patient increase their quality of life and may lengthen it.)This is just not the doctor for anyone who values holistic family care during a loved ones sunset years in order to help them maintain the highest quality of life as possible.There is no point in trying to reason with him or his staff. It is a toxic environment coming down from the top. Just believe your own intuition and experience and move on to someone else. No one needs this in their life when a loved one needs holistic, supportive, loving care and the family needs education and support to help them.P.S. He may be brilliant, he may know a ton about neurocognitive issues, but it is absolutely useless and unhelpful if he does not use that knowledge to help inform, educate, and empower the families and caregivers of his patients. That is the bottom line. You cannot go an entire two years like I did without getting more info and having to beg and plead for it. That is not conducive to meeting the needs of your loved one. And we will never get another chance to do it over. We dont have time to waste on such ego-driven bravado.

Je
Review №22

Horrible experience. Took my recently turned 18 year old in and was told it was the doctor’s policy to only have one person in the room. Typically people take a second person into appointment to ensure all the information is received and questions asked. Apparently the risk of others hearing or seeing the actions is a big risk.After sitting there for 2 hours, I went to speak with receptionist about being allowed back in to hear what the doctor had to say but she was asleep at the window. Wished I would of read the reviews first instead of getting a referral from primary care provider.Prior to turning in the new patient forms we made sure the release of information had me authorized.Buyer beware. I honestly want to find a way to cancel the copay.

Go
Review №23

The fact that there is even one bad review on here about this dr BLOWS MY MIND!!! This is the best dr I have ever went to to since I was diagnosed 12 years ago with A.D.D. Let me say that again....best doctor in 12 YEARS & I’ve seen sooo many drs for treatment. Dr Edmundson was the first one to actually get my dose/medication correct that worked for me. He explained how to take my medication properly (example he told me not to take it with citrus food & to take my vitamins at mid day versus the mornings so it didn’t counteract the efficacy of my medication). He was extremely thorough!! I work in the medical industry so I hold the standard of care of doctors to a high level. He surpassed all my expectations. He even stayed an hour after his clinic closed to help me while I was crying about my anxiety. I bet he has helped thousands of patients throughout his medical years but unfortunately the bitter ones are the ones that typically post. This doctor helped me in ways that completely turned my career, my personal life, and my self esteem around. Dr. Edmundson changed my life. I’m grateful I was sent to him.

Ma
Review №24

Yes he is a bit harsh and he did make me feel like a kindergartener on our first visit but I will tell you this he is extremely smart. After my first visit he was able to order the needed tests and subsequently correctly diagnose me. I was finally given the correct medication and am back to normal. I would gladly put up with his lack of people skills to get these results. I had been suffering for over three years and visited numerous doctors and given numerous medications that never worked. I had almost resolved that this was just a part of getting older so glad I found him.

cu
Review №25

This man has no respect of patient time. The very first visit mind you is what you would expect. Very prompt and courteous. The second visit my wife and 2 children waited 1.5 hr only to do a 30 min test then wait another hour for Dr Edmundson to talk to. He was very rude and rushing them out of the office because by then it was 630 and he seemed like he wanted to go home. Mind you the original appt was at 3:30 pm after the kids got out of school. So you can imagine everyone was hungry and tired. He then spoke to my wife as if she was not important when she was asking questions towards my childs diagnosis. You would think as a concerned parent he would be more attentive. The 3rd visit was the same. 1.5 hr wait and still just as rude as the second visit. You would think for the money you are spending and your insurance as well they would be more professional. DONT WASTE YOUR TIME. Also my wife attempted to communicate through the patient portal to which she did not get answers back to multiple requests. The staff and the Dr himself tried to tell her she was doing it wrong. I saw myself where her sent items were directed to his office.

Qu
Review №26

Had as positive an experience with Dr. Edmundson as is possible. Ultimately, he had to refer us elsewhere for treatment (it ended up not being a neurological issue), but his compassion and kindness in the face of what we were dealing with was outstanding.

Ad
Review №27

I really like Dr. Edmundson but it’s a hassle to try to communicate with someone at the office, we have to call at least 4-6 times until we get someone on the phone. Then when we get called in we wait up to an hr in the room. I know he has a lot of patients but maybe we are being booked to close. I don’t know.... But if they could fix those 2 things, I would keep him as our dr! Thank you!

Ki
Review №28

If you actually want to be able to contact your doctor, dont choose this office. As other reviewers have said, they dont return phone calls. When your college aged child is low on meds and days matter, no response for over a week is unacceptable.

S
Review №29

I have been trying to reach Dr. Edmondsons office for over a week now and have left 3 voicemail messages (since no one will actually answer the phone) and I have yet to receive a return phone call. On top of that, every time Ive been to see him my wait has always been AT LEAST an hour or more before Im even seen. Now I cant even get a copy of my medical records for my new doctor for my upcoming appointment. Completely over this place and DONE. Time to move on.

Ma
Review №30

He’s a very polite and kind doctor who goes into a lot of detail when asking questions - as he should, but it felt a bit attacking in the way he asks, esp to women. His staff though, if I could give 1 star or 0 stars, i would. I was prescribed a controlled drug that needed to have prior authorization and after countless calls to their pharmacy and office, I kept being transferred to voicemail. Id call and immediately when I mention prior authorization, they would cut me off and transfer me to voicemail. It wasn’t until i came to the office that they made me wait 1 hr before telling me I could get my medication, all in rude tone.

Ki
Review №31

A fine doctor. Ive been a patient since 2010 and truly thank him for listening, treating and counseling me throughout the years. He is very particular about questioning during the office visit. It could seem intimidating at first but he is only after the truth. Most people try to dance around the topic of the visit and he dives right in to get the truth.

AK
Review №32

Very informative and direct. Ive been a patient for 5 years, focus is challenge & improvements is lifestyle. Sweet man to honest to ask for help. The staff has never been an issue for me. Ive grown to know everyone by the their first name. Although thats case by case basis for others. Sometimes is its about the individuals attitude.

Ka
Review №33

Completely unprofessional. I had an appointment simply to renew a prescription. The office told me the wait wouldn’t be long, I waited over 2 hours for a 5 min. discussion with the doctor who then mentioned they have set aside days just for this to decrease the wait. Why I was not informed before, I will never know. They can never get my prescriptions correct, and they’re constantly calling in the incorrect medication. When contacting the office there are always excuses about why they cannot do things correctly. It’s been the most frustrating experience with a physicians office I’ve ever had. Completely unprofessional.

wa
Review №34

Good doctor but hard to get hold of your meds when you know your running out

Th
Review №35

Let me start by saying, it’s the worst experience we had with a doctor EVER. The appointment took too long to complete, but that is far from being the worst thing. The appointment was for my wife and she didn’t speak English very well, so I always help her. He walked in and didn’t say hello, he told me that doesn’t want me to speak at this point. I didn’t like that, but I thought he wanted to her from. But, I quickly discovered that he is very rude and careless. I stood up to see what’s he is doing. He got upset, he asked me to sit down (I felt like a first grade student) I refused and confronted him head on and refused to sit down. I told him “you are rude”. I asked him about the results of the test, he said “in due time”. I have let his nurse know how I feel about him. Don’t go to this place at all.

Fr
Review №36

All i need to say is, his staff are so very rude and careless and incompetent . i had to stay over 2 hours with having bad stroke feeling real bad and after trying to call some one , finally some one heard me and she tolled was so very cold and careless telling me that i have to stay more beside when or if they call me to get in then i have to stay more for doctor not even know how much more while i had another very important plan and thing to do right after i finish to see the doctor .. they did not care more respect a person to be treated as an human, all they care and can see was themselves, so very sorry to see people like them.

Ri
Review №37

One star because I cannot give zero stars. His office is incompetent at their jobs. They use a portal software to interact with clients. If the medicine is a controlled substance, you have request a prescription through the portal. They will CHARGE you for the prescription. Then you pay for the medicine at your pharmacy. For us, the portal never worked properly and his office staff is incompetent when it comes to assistance. No one knows how to navigate the portal outside their phone.Our sons medicine amount was changed and he wrote a new prescription with the old medicine dosage. Like I said, INCOMPETENT. We are still using him as we search for another doctor.

Ti
Review №38

This is the most mean spirited, controlling doctor that I have ever met. He wouldnt let me talk or ask questions, called me a liar and was never able to help my mom after months and many tests. When I went to a new doctor, she was diagnosed that wee. He told me that I was the reason that she was getting worse because I hadnt given her a perscription that he never told me about. I left in tears. He is extremely rude and cant keep assistants because he is so hateful. I think his mind is slipping and he doesnt take responsibility for his mistakes. Save yourself time, heartache and money and go elsewhere.

An
Review №39

Okay let me get this straight this doctor was over 1 hour late tells us only one can come in with my mother and then appointments only 15 minutes long he cannot stay longer than that. Then he asked my mother questions but she could not answer but yet shes smarter than a whip. I tell you one thing you be smarter than dr. Edmondson dont go see him hes old rude and doesnt know what hes doing. The dangerous part is he says my mother is okay and still gave her medicine for dementia theres got to be some broken rules there

Ja
Review №40

Dr. Edmundson is a great doctor, but his staff is terrible. It seems reasonable to put on a happy face and ignore the behavior so you can get on with your visit, but they make it impossible to even get an appointment scheduled. Time to find a new neuro. Im sure there are plenty out there with a staff that takes pride in their job and cares about customer service.

ca
Review №41

They will not ever answer the phone, nor call you back. We have been waiting for 2 weeks for a brain scan result. He gave my mother free samples of a prescription, but we cannot get it refillef, as she never had an actual prescription. Find any other neurologists office.

Ch
Review №42

Me and Dr. Edmundson have come to point I cant forgive he as much called me a liar when I told him what the MRI place said. He was not there when the conversation took place.I had an appointment today I was finally called back at 5:00 my appointment was for 3:15 and all he told me was my blood sugars are elevated I thought Dr. Edmundson was a neurologist not am endocrinologist he said that Dr. Jamal knows my history heck Ive only seen him once how does he know my history, Dr. Edmundson did not even want to hear any of that as a matter of fact he didnt want to hear anything I got no results from the tests that have been done like the EEG and the Nerve tests or some kind of bull dung memory test where Huey luey and dewy where 3 out 4 of the answers they are Donald ducks nephews so they werent the answers it is almost like an idiot testSo the whole purpose of going to him was to get paid by the insurance companyThe visit never should have taken place

LT
Review №43

Staff is mean, rude, doesnt give a flying eff about their patientsNeither does the doctor. He kept interrupting and telling me only to answer in short sentences. Thats how a brain patient is supposed to be diagnosed? Unbelievable. It has been a month and i have yet to hear about my results. No one picks up the phone.

Pa
Review №44

Extremely rude, condescending and unprofessional. Does not know how to talk to patients.

Jo
Review №45

Nice guy, helped me a lot.

De
Review №46

Great staff & Dr. Edmundson is amazing.

Information
3 Photos
46 Comments
2.5 Rating
  • Address:7777 Southwest Fwy #900, Houston, TX 77074, United States
  • Site:http://memorialneurological.com/
  • Phone:+1 713-772-4600
Categories
  • Neurologist
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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