Both my husband and I spent 3 weeks at Cornerstone recovering from Covid from the end of August to mid September. We could not have been in better hands! Our nurses and Techs were kind, caring, and attentive. Our Physical, Occupational, and Respiratory Therapists were amazing. The food was fantastic, always fresh and delicious. Any concerns we had were addressed immediately and resolved. They even made provisions to take me to my husband’s room every day so we could spend time together. We HIGHLY recommend Cornerstone!!

I’m an ACC level one nursing student and have been doing my first semester clinicals at this hospital and everyone so far has been helpful an amazing, but the wound care team is especially awesome!! they gave us an impromptu lecture on wound care specifically so we would be more prepared for our exams and skills check offs down the road and im super thankful to get some of that knowledge and experience today!!

It’s always a great pleasure when you’re being treated like family. Lisa Azagidi goes over and beyond for the patients to ensure their needs are met. Lisa, we appreciate you and thank you for your dedication!

My husband had surgery here today. I have never experienced a staff so caring. Every employee told me “Good Morning” as I passed them in the hallway. Sandy, the nurse in surgery, called 3 times to assure me that everything was going great. Then Dr Lefave came out when the surgery was over and explained everything to me. I am very pleased with the hospital staff as well as all the doctors at Houston Colon. I would highly recommend all of them.

Cornerstone hospital is somewhere I will never return, nor send any family member or friend. Hospital title is “Critical Care Specialty” but it is far from that. Support, training, and resources are non-existent here the staff is lacking training ,common sense, integrity, morals, and decency. Holly is not a decent human either she will leave your loved one in pea for hours and refuse to get clean sheets etc. Tina is a nurse and she said that she has no empathy for patients because she never experienced it. Tina will purposely laugh loudly and giggle the whole time at bedside tormenting and hoovering over the patient. The facility has still not implemented electronic medical records so if you plan on standing up for what is right, just know you will be standing alone and discharged without your medical records. Safety and health are not priorities here. Subsequently, the hospital is probably at least 10 years behind the medical industry. I witnessed nurses verbally and mentally abusing patients and its far from sanitary. I question how Suzanne got her positon as (CEO) for multiple reasons. Suzanne has very poor communication and is a compulsive liar she has zero problem solving skills. Expecting normal patient care is to much to ask for at this place. If Suzanne (CEO) receives a patient compliant she refuses to look into it nor will she address any issues, the staff poor behaviour etc. Suzanne loves to manipulate by denying it or making up justification as to why the patient neglect is somehow the patient or patients families fault. Go run and hide and do nothing Suzanne…while Cornerstone patients suffer and as you continue to run the hospital into the ground. The hospital is roach infested from the fifthly rooms purely from a lazy staff that leaves garbage and refuses to take it out even when asked.

My mother came to Cornerstone from Memorial Southwest because she needed a lot of care, when we first arrived I was not really sure but after some days there the professionalism that the staff showed was remarkably positive. My mother came home and I will be forever grateful for Cornerstone. Thanks

My father-n-law admitted to Cornerstone Hospital several months ago. The nursing staff exceeded our expectations and helped my father-n-law get back to doing what he loves best which is gardening. Also, I would like to thank Keith Ray for answering all of our questions concerning the hospital, and nursing staff.

Great experience with top nurses! I want to thank all staff for their responsiveness to patient needs from day one. The nurses are very professional, kind, and work like a team. I would recommend Cornerstone to anyone needing specialty care.

I had a wonderful experience here. All the nurses who helped out my family and I were very nice and helpful. This facility was very nice and I felt super comfortable in the area. I would definitely recommend it!

Wonderful experience. My dad was admitted and requiring a ventilator. He was discharged off the ventilator. The staff was so nice and kept us informed during this stressful time. From the beginning Cari Gonzalez, the liaison, explained what was going to happen and stayed in touch with us throughout my dads stay. I would highly recommend Cornerstone Hospital Medical center to anybody.

HORRIBLE EXPERIENCE my mom was originally at memorial Herman and was transferred to this hospital after having covid. She has only been there for a week and it’s HORRIBLE the nurses are ghetto, the room itself is dirty, no one bothers to clean the restroom. Keep in mind they had the wrong information for my mom.I’m in the process of transferring her to a different hospital! DO NOT TAKE YOUR LOVE ONES HERE PLEASE DONT

Connerstone is such an amazing place! We had a really nice lady and she made out stay wonderful. I would 1000000% send any of my family members and friends there.

My uncle was admitted to Cornerstone Medical Center, He received excellent care. They weaned Off the ventilator and therapy department Did an exceptional job I giving him back his life.

This place is downright neglectful.  First two weeks in a room with no AC.... in June.  After daily complains it took the maintenance man to get moved to another room.  While there, they lost a cell phone, caused a blood infection, pushed a procedure back each day for 5 days continuing a nothing by mouth order for the entire time.  They were surprised to learn there was no food/water intake for that time acknowledging as soon as the procedure was pushed back each day, they should have allowed food and water until midnight the night before each reschedule.We had to remind them to change colonastamy bags and often found left in a soiled bed.Physical Therapy was often the only folks helping the care here.  But on weekends there were hours of time you would not see a nurse, not only in the room, but at the station as well.  Had to go to another floor to find a staff member.  This was explained with were short staffed and were remodeling.Care manager was a joke always answering let check on that and you would never hear from her again.Bottom line, prepare to fight for care here.  If your loved one cannot fight for themselves, go fight for them.Update: Well Played Cornerstone, post a phone number to Call the CEO that is really just a phone loop to give the appearance that you care. If you really care, come up to the 4th floor room 473 and well be glad to talk, and show you, the issues.

I had an great experience at cornerstone. There was a nice lady that helped me the whole way, Ms. Lisa Azagidi, she was a great service to me. If you are looking for somewhere to go, cornerstone is the way to go!

Right now my husband is in cornerstone i come and sit with all day all i see that the staff is sitting and not taking care of anyone i asked to speak with the the lead nurse and 3 hours later he or she hasnt come and talked to me my husband wasnt to happy about the nurse who was a signed to him last night my husband told me that the nurse from last night try to drug him my husband isnt on any meds right just the feeding tub and oxgen for his lungs every meds was taken off from him so i dont understand why was my husband was given other meds when he isnt on anything

Connerstone is such a great place to be. I had one of my family members there, and a Lisa Azagidi was a huge help to us! She made everything easier for us and we great appreciate it.

Hello I have work with one of your employees Lisa Azagidi at memorial and I just want to say that the relationship that she builds with the case managers and relationships with families is impeccable. Shes very knowledgeable, kind, compassionat, and understanding and I just love working with her!

My bestfriend was transferred from Memorial City hospital to give her a fighting chance to get better. This hospital gave me my happy and healthy bestfriend back thank you.

When your pt is to be transferred to another facility make sure the staff coordinated with each other. My husband is still there as of this writing, 24 hours after the doctor ordered his discharge for transportation issues. Its unbelievable. Nobody holds accountability.

Horrible staff! Very disorganize !!!The staff never know what going on ! I do not recommend anybody to come here ! When my mother requested to talk to the doctor it took a weeks to get a phone call back.The staff don’t call for updates. My grandmother was sedated and no one notified us.One of the nurse caught a attitude with my mother on the phone, and she wasn’t patient with my grandmother.

Cornerstone employees were very exceptional in my care. They honestly have a caring staff who take out the time to make sure. Tiara always come in and speak and make sure I have all I need.

Tiara is very caring and she honestly checks on me every time she speaks. She make sure that the nurses and staff our attentive to my needs. Cornerstone has a caring individual on their hand who does so much to assist.

The nurses are very attentive to the needs of the patient and take their time to explain the plan of care needed. Cornerstone definitely have an award winning team.

Staff has took care of me and i think Im getting better got to me this,this guy that came in to check on me twice thought that was nice his name was Don he keep asking me is there anything he could do thanks. Well done

Overall experience was better than expected. Heard some things about the place before I went, but I was very pleased with my stay. The Nursing Supervisors were very attentive and should lots of concern for me.

When my husband was transferred to Cornerstone Hospital in the Medical Center, I was very skeptical about the hospital and I wanted to take my husband to another facility. But after conversing with my daughter we decided to give the place a chance and it turned out being a wonderful facility. The Critical Care Team made daily rounds and kept us inform in regards to his progress. The nursing staff was very friendly and took really good care of my husband. They made me feel very comfortable that I was able to go home for a couple of days at a time and my mind remained at ease. Overall, I would definitely commend Cornerstone Hospital, Medical Center.

Fake reviews. This place is awful

My grandmother is located in this horrible place. My grandmother has the coronavirus and she needs help at times and the other day the nurse told her if she needs anything else she is going to have to pay. I contacted the supervisor she said she will call me back about this issue its been 3 days have not heard anything. If your family members need after care help do not send them here

So far so good. My brother just got here last night and we are hoping that he will be well here, that he will be helped with his recovery and most of all that he will be treated with dignity and respect. We pray for each and everyone that comes in contact with his care to have knowledge, to be patient, caring and to practice empathy and respect. I will update as we move forward through this next venture in my brothers road to recovery. Ty

The staff at Cornerstone has been very helpful in making sure I get my strength back as well as making sure I stay in contact with love ones during my stay. They truly have a great team!

I am so blessed to have the opportunity to work and grow not only with this company but also with this administration. Guido the CEO is not clinical but is willing to help in anyway a nonclinical person could!! Voronica the CNO and my direct supervisor has knowledge and an air of professionalism I could only hope to have. She always has a plan and is always willing to help even if it is only to listen. The compassion from this work family is my family!!! I LOVE THIS TEAM!!! I am very excited about our future here as we grow into our new home at 1300 Binz St.

So good for now he just like to get staff on the phone wife say she ok do well love the staff

These people have done a really good job at taking care of my father. I work a lot and I cant always be there, but Im so at peace knowing hes there being taken care of. The entire staff has been really great

Everyone is nice and caring. They make sure my needs are well met and they care about anything concerning me.

Cornerstone Med Center is amazing! I’ve spent a few weeks there. The staff is very friendly and caring. The therapy staff have helped me tremendously. I’m now walking longer than I have in years. You feel encouraged to push towards your goals. I recommend this place to anyone who needs it.

Cornerstone is the absolute best in making sure patients get the best care possible. All are nice and caring and have all their patients best interest in hearts.

THEY were very good to him wont to thank them for all they did for him

Cornerstone has been extremely helpful in providing the proper care needed throughout my stay. They make sure my needs are met.

Hospital started off slow but eventually they worked with me to help my wife in her time of need.keisha the House Supervisor was extremely was extremely helpful and very courteous; if I had any issues I felt I could always go to her to get the issue resolved.

I had a family member there and they were treated well. I have been at several different hospitals and all have issues. But here when they do have issues, they care enough to make it better. Thank you for your hard work.

Very professional staff dedicated to service. Smart young people who are at the top of there fields as caregivers,willing to go the extra mile in order to insure you recieve the very best care possible. Food service a cut above all the rest.Of all the meals I have had served here I dont think any of them were of poor quality or bad.THANKS FOR ALL THE GREAT MEALS.Housekeeping and mantanice hold them all together.I LIKE THIS PLACE .THIS IS THE FUTURE OF MODERN MEDICINE. YOUR NOT JUST A NUMBER ANYMORE. HIGHLY RECOMMENDED

Worst facility ever. Do not send your family members here!!

We are having a horrible experience with the facility and some staff members. My family member has been here for a month and the temperature in the room is never right. Either its too cold or too hot. We have complained several times but get no results. My family member stated hours go by and no one comes to check in. Some staff members have extremely bad attitudes when you ask for assistance it is very obvious that they are annoyed by it. I address my concerns to our case worker and that we wanted to transfer to a different facility I was told we could not which is BS!! The case worker stated we would have someone to check on him daily to ensure that concerns are being addressed however that never happened. I would not recommend this place at all. Choose a better facility.

Its staff or good to me hope to get better

Let me just say, people who are putting great reviews about this place, must have been somewhere else. If you want your loved one to be cared for properly, do NOT being them to this place. My father was sent here, and in his last days, he told us he didnt like it there because the nurses were mean to him. We saw it firsthand. The nurses especially one named Julia, could absolutely care less about your loved one. They all cared about the conversations they carried out in the Hall, rather than the ill patient in the room. How dare this hospital hire such horrible nurses. The xray guy who came to my fathers room, flipped him around like a piece of meat. All the bad reviews on here, are TRUE. DO NOT BRING YOUR LOVED ONE HERE.

The people were great had no complaint we the staff there.Thank you home is were Im going thanks,Mrs.Kisha was very nice always smile all the time.

Enjoyed they were ok with me at times little hard on me but ok there was a guy that left and came back that was ok with me but over all cornerstone is ok with me.

The staff were great no problem just the night were not good,could do better.

My grandfather was placed here for hospice care. although he only made it a day before passing, i can honestly say that these nurses, CNAs and respiratory therapists were some of the most compassionate and caring professionals that we encountered during my grandfather’s 3 month illness. i am quite knowledgeable as well because i am a nurse myself. we had a lovely experience as they cared for my grandfather and my family while grieving.

They were great people the only thing was the food they can improve but after it got better.The young man that came around to check on us he was great always asking me are we ok.They said his name but forgot he would always help,when had to go to the rest room he help put him there for me thank him and the wonderful staff.

Thanks for the time my mom stayed there,she said her stay there was great she end up going to get another procedure done at another place but if she needs to end again you guys will be the first even my moms church friends said,when they were there you guys really showed my mom love thank you.

Beware of this place dont let the way this place looks fool you!Had to get a sitter just to see whats going on they came to change my mothers sheets and my mother use the restroom on her self the sitter let the one who changed the sheet that she needed to be changed and they said they would let the nurse know.It took them 45mins to change her the sitter had to call them.Them knowing my mother is all raw in her private parts!Some of the staff are dirty they dropped stuff on the floor and tried to use it on my mother!Her room had stuff on the floor like stuff they would open and use on her! Asked for a call back by the administration person Rose never called me back!Just horrible!!!!

My daughter has been at the med center for about 2 weeks and the service has be great,the hole place is wonderful. The kitchen staff has really helping me with my daughter diet the house supervisor Mrs.Kisha is great always asking us do we need anything,never a duel time there had doudt at first but we are glad to be at corner stone med center,again thanks to all at that place.

Everything was ok started out so so,but at the end it was good thanks staff was great.

Ive been at cornerstone for awhile and they have really made me feel really good about my self.Mr. Tim from therapy has really helped me out with my diet and therapy and,Im thankful.All the staff were great C.N.A were great.I would tell anyone about this place thanks will be back soon as time comes thanks they did a great job.

Those people were ok with me very nice just slow on the call light,but they were nice.

It,was ok with me they were good to me no problem had great time ready to go thank them all.

DO NOT PUT YOUR LOVED ONE IN THIS HORRIBLE PLACE!!!! It should be shut down permanently....Had I not moved my mother out of there she would have died...She caught pneumonia, staph and 2 other infections while she was there! Please dont put your loved one here to suffer and be treated worse than a dog!!!

This place is simple horrible. If you can send your loved one somewhere else do so. I heard a man screaming for help for 20 mins while the nurse staff just sat there on they phone. They dont answer the phone and it takes them 30 mins when a patient push the help button. I will be calling the board. This is malpractice and this facility needs awhole new staff

Staff was great food was not will let others no how great that place was please tell family about cornerstonehospital number 1

Had great time at the place nurse were great,Im headed home today food was good.They made me feel good all them happy is me

Just like to say on behalf of my love one thanks for taking care of her and would like to say that,the young man that you guys have call he really calls to get my feed back and tells me the update well,because we live out of town thanks all

Cornerstone was great no problem at all with them,call time was a little slow,but over all great.

This place is horrible ... The workers don’t care and the doctors are only about money..They hold patients hostage to milk Medicare.. The health care is Sub-par at best at this facility.Please pleaseAvoid this location at all cost.. your life may depend on it

Stay at the hospital was ok for him people were ok there very helpful. Staff were great.

Would like to thank all of them at the hospital my time there was short but they treated me well if they ask me about the place yes will go back.

Beautiful workers on hand and on point from the nurses to house keeping . Thank you for making my farther last days in 2015 as comfortable as I would have done myself God Bless and may He forever keep each and everyone of you 😘😘😘

This is a horrible place! I wont get into details but....If you have your love ones best interest at heart Dont admit them in this place!...... Very very unsanitary!

It was very good,the staff were very nice to me they had a guy to come check on me evry time he work always asking me are things ok.They were good to me thanks.

This was the great place to get my treatment they were really great to me,would like to thank the guy LeDon for takeing time out to check on me and every chace he would ask me hows my day are they takeing care of me,Im leaveing today my time there was rough at first but they really took to me special thank to Mrs. Lightfoot for always checking on me food was not so great but i made it they get all my referrals.

Clean with very friendly staff. Appreciated the special attention they gave.

This my second time around to this hospital and they are really great,the first time was really sick they got me back in shape;and was down again and once again they got me together filling great going to this rehab im miss those guys like to thank the supervisor Mrs.Kisha for always checking on me with kind spirts every time she works all the cna med nurses at that place and the guy that come in on the weekend asking me can he get me anything to make me feel welcome he meet me when i had my barbcue place they call him Ledon ,I no him by dondon love every one thats works there my son said that place took care of you papa.No matter what every one say about that place dont take,what they say my dad be twice and he loves med center.

The staff at the place were great had bad first day there but spoke with the the guy that aks how things going and told me just ask he i need help and they were on it all the staff were great.

I would not recommend Cornerstone Hospital to someone you love and care about. If you have other options, take them. The representatives presented the facilities as one way but they fell far short on delivery. If you must go there I would advise that you or your loved one have a thorough understanding of their medical history, your allergies and what medications you are taking at the time. I would also recommend that you have someone present around the clock to speak and watch over your loved one.My wife was admitted with a major back injury. The representatives promised that she would have a special bed and that her current treatment regimen would be continued. When we arrived she was placed in a room where there was no air conditioning. We were told that it would be fixed shortly but after 4 hours there was no relief. The nurses also neglected to do the simple things like take vital signs. It was important that my wife had some of her vital signs checked hourly as was done before.Doctors:The main issue we had was with the pain management doctor. The initial interview did not go well. It was obvious that the doctor didn’t bother to read her records or wasn’t interested in what she had to say. She frequently referenced prescribing medications that my wife was no longer taking or didn’t need to take. Then she prescribed a medication that my wife was allergic to. She would have known this had she read her charts. When she was challenged because my wife also worked in the medical field, the doctor became defensive and at that point did the very minimum required but not enough to relieve my wife’s pain and suffering. Another issue we had was that the doctors had a standing order that they were not to be called for any reason after midnight. My wife developed some issues and the doctor was called several times but never returned the call. When Monday came we immediately called our insurance company to request a transfer to another LTACH. The doctors usually provide medication to help make the patient comfortable during transport but this doctor refused to write any orders.Rooms and Equipment:After 4 hours it was apparent that the air conditioning was not going to be fixed. My wife was beginning to have raspatory problems due to the heat so I requested that she be moved to another room. She was moved to the ICU where you would expect things to function better. The nurse’s call button was shorting out. You had to position the cable a certain way for it to function and you weren’t sure if it was working or not. Rather than take any chances I just went and found a nurse when something was needed. They had 3 portable blood pressure cuffs and one on a monitor of which none of them worked. They finally had to go to another floor to get one that worked. It took another 20 minutes for them to find a thermometer. For an ICU, you would have to question if they were equipped to handle a life or death situation.Nurses:Most of the nurses were fine. They were helpful and empathetic. They did the best they could with what they had to work with but there were some you could tell were there just for the paycheck.

Is there anything lower than one star!!! This place should be reported! The nursing staff is unsanitary.. They dont respond or properly attend to the patients.. These people are only around to make a buck.. They dont read medical history, if you dont tell them, they would not know. They dont clean up by tbemselves or properly sanitize before administering medication. So of them dont even put on gloves.. and lets not forget they are not professional at all. why this place is still operating as a hopsital lt amazes me.... it must be good to know people up high.. because these doors should have been closed a long time ago..this place needs an undercover boss episode.. because i would not send my pet here it is just that bad...

When he first came there it was off and on,but the staff worked with me thru all the down side and after all that they made him go to therapy and Im thankful hats off to them.

Things were bad at first but they came around thanks a lot for all.

This place is horrible you cant find any staff or nursing to help you or the patient for at least 30 minutes or more they said my grandpa was well ready to come home but was sent home with a 30 day old catheter and sepsis and a malfunction feeding peg he died after he was sent home

Awesome