Very clean, spacious and they’ve done many renovations recently so it’s very well kept. All machines seemed to be operational. The people at the front desk were very nice and welcoming.

The best thing I like about this gym is the staff. Their customer service is great. The gym is renovated with amenities for everyone. Its not the bestest gym in town but they make good use of their space. They have plenty of equipment so you dont have to wait for use of the machines. If theres is one bad comment I can say is they dont have a smoothie bar....unless I havent seen it yet. where is the smoothie bar. Other than that, the gym environment is great the members are sociable. Try it out for yourself. 😎🇻🇮

Great gym!!! So glad they have remodeled and reopened, it was worth the wait. Clean facilities and friendly staff.Oh, and don’t forget to take parking ticket to the desk. They will validate it for 2 hours. I learned that the hard way

Easily the best LA fitness location inside the loop. Clean new equipment. Only negative is no bumper/round plates but this is true of all locations except the one in Westchase. Also many weak clients... So fragile they cant put away the weights when finished. Again this is true of every location though 🤷‍♂️

Great, great gym! Lots of space, pool and basketball! Clean and the air is nice. There is every piece of equipment you could ask for. Convenient location and close to the hospital if you squat to much ;) I haven’t park but there is a garage. No complaints, one of the best gyms I’ve been too.

Great place to work out at l recommend it

I love this gym. The facility is clean, the weights are nice and almost new looking. The basketball court is full size. Pool is great. And the locker room is top notch. I only wish that there was a steam room, clothes spin dry machine, and water fountains to designed to fill water bottles like my old gym. However still not bad!

Everything is messed up, bathrooms are completely not clean a d messed up you dont know which one is the shampoo or the body wash in the gyms second floor dirt is every where and the water fountains has a room temperature and rusty taste water, I stopped coming here but I had to come back because it is close to my job in the medical center which should one of the best L.A. clubs, I wish you guys take more care about your business because believe me not only me whos complaining but everyone does.

No punching bags , hard to get to location and no human interaction

I spent 50$ in Lyft to get to the location, I also pay 50 plus dollars 💵 a month , I’m on the road all the time I was asked to pay 5$ I agreed , the device says Apple Pay but wasn’t working, the guy offered no understanding nor any kind of help “ signature club” main reason to go there was to run and use heavy bags !They have no heavy bags , long story short I was very heartbroken because I used to love la fittness

Generally less busy than the greenway location. Same equipment and less wait on free weights (bench etc.) Eye candy is still best at Yale ;)

New equipment.. Parking garage and plenty of space

These guys are are very disrespectful! I’ve came all the way from Kentucky and I’m a member of la fitness and they were saying I had to pay 5 dollars and I only had my phone on me ! I had Apple Pay and the guy at the desk wouldn’t let me in even tho I’m a member

Decidedly the best run La fitness in Houston. The staff is friendly and the facilities are clean and functional. The pool is always crystal clear and there are always clean towels available. The location is ideal for the Texas Medical Center and parking is available for up to 2.5h.

I paid $40 for a month pass and have only got to workout the day I signed up.This location has been closed and I try to contact them everyday with zero success.Lines are never manned, no message to keep us informed either FB nor google.Mind you that Ive been at the Ronald McDonalds house for 4 months which means that I havent been working.I used money that I really couldnt afford to stay somewhat in shape while Im down here.I leave back home to west Texas in 3 days and we dont have LA Fitness where Im from.You would figure that as a part of a chain you would show some kind of communication and appreciation towards your customers.

Perfect place for workout.

This gym is in the medical center. There are people with scrubs on that work out here without wearing masks. The staff see them and don’t do anything about it. In fact the staff workout with people here and either half wear their mask or don’t wear it at all. Most people do the right thing, but once people get upstairs the staff are hands off. It’s a good gym with good equipment but they don’t take Corona all that seriously.

Like I said its the best.

I have been going to this gym for over a year and never had too many qualms with it. It was a decent gym not the cleanest but better than 24 Hour fitness which was my second closest option. Normally I would give it a 3 star review but after what I saw today they deserve a 1. Currently when I’m leaving this review we’re in the middle of a pandemic. This gym is taking almost no precautions to keep people safe and healthy. Ive been there 2 times since they opened, both in September 2020. Both times they had no one at the front desk taking temperatures or watching to make sure people coming in are wearing masks. They also have no one walking around making sure people are wearing their masks and in turn almost half the people there were either not wearing a mask or wearing it improperly. Its not my job to ask people to put their mask on. They have no one I saw in a whole 2 hours I was there wiping down machines or cleaning them. They had no wipes for people to wipe down their machines themselves. They only had hand sanitizer and a paper towel. Which you have to combine yourself to wipe anything you want to use down. What makes it even worse is that I saw staff not wearing a mask. To be fair they were at their desk and technically 6 feet away from others but it sets a precedent for customers who in turn might think it’s ok to not wear a mask. It isn’t really that hard to wear a piece of cloth on your face even if you think whatever you think. At least you are protecting others by doing so. Whoever runs this gym does not care about customer health or safety. Its disappointing to see and I will be taking my business elsewhere. To anyone who wants to go to a gym and wants to be safe and make sure the gym is taking precautions to keep each other from getting sick. DO NOT GO HERE. I cancelled my membership and if you care about you or your families health you should to. This review is not about anything political going on in the country it’s about the health and safety of other human beings. If you don’t care about wearing a mask then this review is not for you.

According to nearby LA Fitness managers, this location is “hoped” to reopen in May. You can freeze your membership if you call another location and ask—they offered to waive the $35 (!) fee. However, nothing can make up for the fact that this location closed without informing any of the paying members or providing any semblance of a timeframe. This really is unacceptable and disrespectful—especially for those who don’t have a car to access another club. Previously, I had had a decent experience at this gym, but these recent events destroyed any positivity I previously had.

I had very bad experience in LA Fitness.On January 13, 2020, I joined LA Fitness in Houston at 2130 W Holcombe Blvd, Houston, TX 77030. I paid the full amount in advance for a total of $674.46 for 18 months.Then I joined a 6-month program of personal training session following a suggestion by a staff there, for a total of 27 workout sessions. The first payment was $379 (including enrollment fee and processing fee) and I agreed to pay LA Fitness $280 per month for the next 5 months for a total of $1,779. The staff made it very clear that after six months the program will be over and no further deductions would be made.I stopped going to the gym for the personal training classes since March because of the COVID-19 pandemic, so I have only used the gym for a total of six months or 10 times by now. Yet the deductions continued. Moreover, after deducting the 5 months of fees as agreed, LA Fitness continued to deduct $280 in September without noticing me, bringing the total cost of the personal training sessions to $2,059.When I went to the gym in mid-September to request a freeze of my membership, I explained that I would not go to the gym for a while because of the pandemic, and a staff there made it clear that the freeze would not result in any further deductions until I returned to the gym. There was absolutely no mention of any other fees that would incur in the future.However, in October, LA Fitness deduct another $70 from my debit card account. After I called to complain, I was refunded the $70.In November, LA Fitness tried to continue deducting $70 from my account, but was unsuccessful because my debit card had expired. They called me several times and I repeatedly told them that my account had been frozen and my 6 months personal training sessions had ended, so they should not continue to deduct my fees. However, they continued to harass me with weekly phone calls.

If you are interested in personal fitness training, POLO is your man. Knowledgeable, friendly, and eager to help you achieve ALL your fitness goals, I was so lucky to find such an amazing trainer!

This is a good gym. It is well maintained and clean. Machines all look good and they replace anything broken pretty quickly. The gym has 3 floors. Bottom floor has the lockers, pool and basketball court. Middle floor is all cardio with a spin room. Top floor is for weights. Overall a good gym and great location for people who work in the med center.

The gym looks to be in good shape now. All the users were wearing masks even on treadmill/ellipticals etc. At the entryway, they have many bottles of disinfectant that people can take to use on surfaces of machine. There is not a lot of crowd as well these days so its easy to practice social distancing

They’re terrible, they pretty much force you into their training program when you say no. They keep bothering you with it until next thingyou know you’re paying 300 dollars a month and then they say you can’t cancel it or wont do anything to help you. Also they never make this clear to you when you’re signing up! They wont help you at all they all dont care

Hey there, Im a newish member and its all been positive so far. The place takes appropriate Covid-19 precautions, the equipment is clean and in good shape. However, while all thats fine and dandy, secretly, its the pool thats really what makes it all worth it. Its just nice to go to a quiet place and get a few laps in away from the rest of the world.Shout out to Fatima for walking me through the process and answering any and all questions I had. 😎

This La fitness location is by far my favorite in all of Houston. The gym is always spotless even during peak hours. The staffs are always cheerful and extremely helpful. Fatima the General Manager is absolutely AMAZING!! She is very understanding and will go out of her way to help solve all your problems!

I agree with Jayden, no COVID protocol. People are walking around without mask. You have to clean the machines yourself. My so. Was there 10 minutes and left. Felt unsafe. Will look into other gyms

This place has been closed for the past 6 months. I haven’t received a single email or any form of communication when they will be opening back up.

Great place. A small bit of a head wrapper of where each machine is at, but its great. Customer service is great, facility is great. And best part is that they validate parking tickets.

There are alot of machines to choose from and if you want to lift heavy well I say this is the place for you apart from that the gym is very spacious and everyone follows the COVID-19 protocol.

First let me say this is a great gym clean friendly equipment that works!However here we are with the number of COVID 19 patients going up dramatically SICU FULL TO CAPACITY and La Fitness makes the decision to allow clients to work out without a mask!!!What idiot or idiots made this unbelievable decision!Have they completely lost the plot

Terrible gym. Has been for 6+ months with no communication. Management is knowingly stealing from customers by moving the Open Date to the following month the day prior to opening. What a scam.

This location has been closed without warning to its members and no communication has been sent out about its reopening (if ever) dont worry they are still charging me every month.

Love this location! Pretty big gym which is nice. My only complaint is equipment needs some updating, otherwise great gym!

Like the convenience of this gym, but they really gotta start fixing their machines. At least two machines have been down for months, and a few are showing their age (ripped cushions, etc)

Great gym, was a little alarmed at first as parking is $6 per hour... but they validate inside for members. Pool, sauna, and whirlpool were open in Nov 20 during Covid. It makes me wonder a little about management when they close the sauna early in Covid, the one room in the gym where viruses are instantly killed by the environment.

Great location especially in the Texas Medical Center. The staff was friendly. This facility was clean and well-maintained. They got a variety of gym equipment. I only gave them four stars because they charge parking in the garage. Like really guys?!?!?!

Larger and nicer offerings than the Golds Gym Im leaving behind in Austin at better a monthly rate.

Wonderful staff. Not too busy. The coaches are also very experienced

This place has been closed since the winter freeze. That was over 4 months ago. No details were given to the patrons as to when they will reopen.

Great equipments, close to my house, scope to improve in cleanliness especially during pandemic time.

Lots of machines, free weights and cardio. Great place

I spent a little over a year at this location, primarily using this gym to trainwith Kelly Westman.Kelly has an incredible perspective on life and all that comes with it. She is a consummate professional with a profound understanding of personal fitness, mental health, and holistic healing. She LISTENS to her clients and takes the time to understand where they’re at and where they want to be. From there she takes the necessary measures to give them an extraordinary experience.I feel very blessed to have stumbled across this gym, and most importantly, Kelly. If you are truly interested in improving your overall health, there is no better human out there to walk beside you on that journey.I didn’t know it at the time I started with Kelly, but the impact she has had on my life both physically and emotionally will carry with me for the rest of my years.

Big shoutout to the team here at L.A. Fitness. The other day I was in between sets and I grabbed on a machine that was marked to be serviced and I ended up getting a metal splinter stuck in my hand. Instead of laughing at me like I would have done for messing with things I shouldn’t have, they sprung into action. Jessica, Fatima, and my mans with the waves broke out the safety kit, kept me calm, removed the splinter, and sanitized then dressed my wound. Even gave me some gloves to continue working out. Their customer care was exemplary and worthy of praise. I highly recommend this location.

Great place

It’s not crowded all the time, and you can get relaxed doing your workouts without been hurried. Good amenities.

I am using this gym almost 1,5 years. Enough equipment to use, so even it’s crowded, you do not need to wait, as you can do another thing on your plan.Also, I trained with Kelly for a year, and I learned a lot of things, like proper form, how to plan for a day and how to progress or maintain. I highly recommend training with her.

The club used to have mostly professional types working out before and after work. My wife now does not feel safe there as the crowd has changed.

I have been at several LA Fitness locations around the country and this location is by far the best quality location I have experienced so far.The staff is professional and efficient. But not openly friendly. But this seems to be a part of the corporate culture since the other locations are far less friendlier. The gym is clean and orderly. The cleaning staff work hard to keep the place clean. The reason why I didnt give this location five stars is because the membership can at times lack gym etiquette and not respect your personal workout space, and they dont share equipment. Of course, this is not all gym members. I have come across some really nice people. For a big box gym you can get a quality workout without feeling youre in an over crowded room.

This is the best gym in Houston by far. It has every price of free weights and lifting equipment anyone could use. It has a full basketball court, 25 m pool, hot tub, sauna, towel service, clean showers, many heavy bags, an aerobics and yoga studio, and every type of cardio equipment anyone could use.

Very Clean and well equipped. Location in the med center is also great and safe.

Great gym and staff! I am training with Kelly, she is excellent and so nice! She has helped me to build some muscles and I am happy with the result I get!

This location is closed and at the end of each month they postpone reopening date one more month. Probably they do this so people don’t cancel.

Has basically everything one needs for a workout. The place is kept clean. Only downside for me is that since it is near the medical center, there is a 2 hour limit on how long you can stay because of the garage. Make sure you dont lose your garage pass because its gonna cost you. They are not big on replacing it for you even if its a first time offense. Overall a good place to work out though.

Very indifferent staff. went once to check out the facility and Alex showed me around but did not seem to care nor have time I went back again to sign up for a month to try out the gym and Fatima the GM helped me this time She set me up for a 9 am Fitness Evaluation for today with Bryan When I arrived I was told he had double booked and wasnt available and I should wait for Taylor to arrive I waited a bit and then left the facility seems fine as long as you can work independently without assistance from the staff.

Strength training equipment and machines are a bit antiquated. Decent range of cardio equipment on the ground floor, but definitely not as advanced as some of the equipment youll find in other big box gyms. Layout of the facility is frustrating, given that there are three levels and the only available restrooms are located on the bottom floor past the locker rooms. Employees are friendly and helpful, and the gym is kept fairly clean.

I like this gym! Its never to crowded even during peak times. 1 or 2 machines have been broken for a little while now, but they are usually quick with fixing things.

Best gym to workout at with un believe equipment selection

Very nice facility with plenty of great equipment and great location. I would suggest that the TVs on the cardio equipment be properly set up as its a bit of a lottery to get one that works well. Also I have heard a lot of complaints about theft out of lockers so at some point that needs to be addressed

The Signature club is very nice. Lots of well maintained cardio equipment and weight machines as well as free weights. The parking is plentiful in the structure next to the gym, and theyll validate parking for two hours.

Closed for repairs

Be careful, there’s THIEF in the locker room in the afternoon and evening. They said they can’t do anything because there is no security cameras throughout the gym🤷🏻‍♀️

Overall great gym. Previously I was going to 24, but this one is much better for half the price. The downfall is the parking garage and remembering to get the ticket stamped, but other than that great.

One of my favorite location for LA fitness. Staffs were friendly and helpful. I just wish most members can take their own responsibility and put the towels on the towels bin instead of just throw it on the shower floor, they tried their best to keep the room clean but just cant be there all the time. So please clean up you own mass.

Youll be fighting for machines. Management recognizes the high use/ low use ones but refuses change inventory. Additionally youll be waiting on people who love sitting on a machine and texting/ watching streaming services.

Overall I feel its a really good experience. I use most of the amenities that apply to me besides the classes. Everything is clean and I havent had problems in the two weeks Ive been going there.Staff is friendly and they will go out of their way to help you out! That was the case with me, they have a free 2.5 hrs parking and I went over the limit. I forgot my wallet and couldnt get my car out of the garage!! It was my fault for not caring any money but the staff took it at heart and went above and beyond to help me out. Shootout to Vincent in particular.Id highly recommend joining in. Its in a really nice part of town and theres always space in the garage and the gym. It feels really safe.I dont give 5 stars because it was like pulling teeth out of the seller to know all my membership entailed. I had to ask so many questions to avoid all these fees Ive would have otherwise paid.

Just realized the only difference from a regular LA fitness, and the signatures, are the free towels. I have to honestly say, I dont care. Its worth it 🤣 #upchargeme 🤣 great location, and free 2 hour, validated parking.

This is a messed up place. I was forged into signing a 6 month contract with them and when I tried to cancel within 7 days (grace period), they stopped responding. WORST customer service I have ever received. I ended up paying $400 and I have not been to the dirty gym for a single day. All they want is your MONEY!!

Awesome place. Three levels, very spacious and well maintained. I wish the gym I use back in Atlanta had the same floor plan.

I visited this facility when my wife was at Methodist hospital for a couple nights. The guy at the front desk was super friendly and the place was super clean. I have been to several LA Fitness locations and this was the cleanest.

Love LA Fitness! I wish I could get one-on-one with Irina for some partner yoga & pilates. Shes just as great in her fitness class as she is in the VIP section of Treasures (ask for Iris). She is very talented with her body! ;)

Restrooms are not cleaned regularly, equiptment broken and not maintained regularly. As expensive as the membership is, youd think theyd maintain it better. The staff looks uninterested and the front desk guy sometimes has his head down sleeping and a blanket on.

Recently signed up at this location because it’s close to my work. Great experience, was helped by Fatimah who was very kind and showed me around the facility. Overall friendly and clean gym.

Some of the staff seem detached but overall facilities are clean. Traffic through this gym isnt high at all so there is always a machine to use at all times of the day. Taylor in personal training is awesome.

I teach Silver Sneakers in the Med Center. Love my job

Very nice and clean. I always see cleaners taking care of the facility. Also the members and faculty are very polite. Have never felt uncomfortable, like in other gyms where guys just go to stare at girls. Love it

Best Yoga classes (by Instructor Lucille) that are worth the membership price on its own. The classes are for all levels, challenging, and really good for stress relief. Much better than other dedicated Yoga classes I have tried.Aside from that, the gym facilities are good.

Best gym in the area. Reasonably priced and always clean. Extensive amount of equipment. Though it gets busy at times, rarely have to wait for equipment.

Best Gym Ive ever worked out in. Never had a problem with the equipment, staff is friendly, rarely have to wait on a machine (there are a wide variety), and attracts a professional crowd. I think its important to note that Im an early morning and late evening workout person, not the 4-6 post shift workout crowd but even with that, Ive never been as pleased with a gym as I am with this one. Been to the Richmond location and I like this one better.

Some equipment needs replacing and do not forget to get a towel at the front desk as the towel stations have been removed. The parking must be validated at the front desk. The staff works hard to keep the facility maintained.

First & foremost, the staff is kind & all have good energies (positive) to them. Proud member. I had membership for a few years then when i cancelled it was easy and quick to cancel (unlike what i read inn other review); then after leaving for a year or two i came back to them recently. i really like this gym! I like but they need to work on the tvs attached to the equipment. I often find it challenging to find one that works.

Great layout. Not super crowded. Very nice equipment. The parking kind of sucks but isnt terrible...its not that bad really.

Excellent location! By far one if the best signature locations. The amenities are always on point and there are tons of equipment. The staff is friendly and the classes fun. Plenty of free parking. There is a basketball court, swimming pool, raquetball area, jacuzzi, lockers room, showers, sauna, and so much more.

This is Hands Down the Best Gym in Houston!STAFF as well as MEMBERS are Friendly!Hi-Fives & Fist Pumps throughout the whole tour which is Great as far as Member/Staff interaction!It is also the CLEANEST Facility Ive been in!You will not be sorry!

The perfect gym, not much else to say about it, it has everything for a great workout

This location has really been going downhill to the point that we started wondering if theyre about to close and no longer care about maintenance. The elevator keeps breaking and typically takes at least a week or two each time. One of the front doors has been out of order for at least a month. The air conditioning in the lockers rooms has been out although they brought in portable units at least. The hot tub was just out for around 3 weeks.

Please save yourself the time and money and DO NOT sign up for personal training. To save face I wont name names but they put on this persona that they are really in it to help you and further your goals but really when the time comes for renewals, cancellations, etc. they clearly dont care about you other than squeezing all they can out of you and getting in their numbers.Its a horrible game preying on the vulnerable. I was so excited and had high hopes for personal training at LA fitness but could not have been more disappointed with my experience. There are so many other superior options not to mention more affordable- please dont fall into this awful trap!

I love this gym it is super professional.

I will never recommend any of my friends this gym! I am a member here because I thought service and maintenance here are good. But Rick just showed me that not all employees here cares about customers.I emailed them. No reply yet. That explains why their employees treat customers like that.

Great guest service and very friendly staff. Equipment are in excellent condition and rarely is anything out of service. There is plenty of class offerings and specialty workouts available. Very clean facilities. And of course the sauna and hot tub are perfect for post work relaxation.

I just recently got my membership at this LA Fitness with the help of Wrendric Baity. He is a very friendly and knowledgeable person in his field. He made the process easy and quick for me. He also answered some questions or concerns I have at the gym. The gym by it self have many amenities. Which I still have to check some of them out.

Nice!!

Clean facilities, nice management, ample cardio and weights. Not too crowded

This gym is pretty fancy...looking. I like that it has all the equipment you need for a general workout, and the locker rooms are always clean. I do find it very upsetting that they dont have sanitizer/bleach bottles readily available to wipe down equipment. I find that pretty disgusting for a signature facility.

Very clean and I personally have a good time everytime I visit

Parking costs

Fatimah the GM was very professional and was an exceptionally efficient individual who worked to get us the best deal possible. She can work at my company anytime

Signature club that provides towels and soap. They also pay for parking. Has a lot of amenities. Great place for a work out.

I am an existing member and dont feel how this signature club charges more for only towels. The gym has the same equipment and look of the standard gyms. The sales manager will offer you upgrade fee of $125 and your membership will increase by $10. Its not worth it plus the gym has broken equipment and the pools, men showers look very grimy and the gym is not kept up to the standards of the signature brand. I feel the gym should be made a standard gym rather than a signature club.