Ho
Houston Gastrointestinal & Liver Clinic, P.A Sreelatha Reddy, MD
3030 S Gessner Rd #120, Houston, TX 77063, United States
Comments
Sa
Review №1

Ive only been once, but everyone treated me exceptionally well and the wait was reasonable. The doctor asked if I had any questions and actually waited while I thought a moment.

Ma
Review №2

I have only seen Dr. Reddy for an initial examination, but she was very personable and very knowledgeable. I look forward to being her patient.

Ma
Review №3

I like that Dr Reddy listens to her patients and tries to pursue everything for their health care. I think Dr Reddy is an excellent physician.

Ma
Review №4

Dr. Reddy is very knowledgeable, calm and caring. She listens to my concerns and is compassionate.

Ja
Review №5

Dr.Reddy listen to my concern and put a game plan together that I feel comfortable with, she took the time to listen!!

Ca
Review №6

Appointment with Dr. Reddy was very informative. Answered my questions with plan to target health issues. Helpful. Helped me realize few necessary changes to be made in my lifestyle for better health. It was very good experience. I recommend Dr. Reddy.

Yv
Review №7

You will always get Dr Reddy ‘s undivided attention, you will have time to share and discuss all your concerns but I can’t give 5 stars because I always have a long wait passed my appointment time. She’s very knowledgeable and I trust her expertise so I’ll keep managing the waiting time.

Br
Review №8

Nice to have finally found a Doctor that takes time to listen to patients! My wife saw several Doctors over many years finally listened to her and looking forward to getting life back to normal.

Sh
Review №9

Dr. Reddy is thorough and compassionate. Spends time with each patient to determine and address patients needs and concerns.

Gl
Review №10

I had high hopes for intestinal help at this practice after reading reviews. No wonder she’s able to make appointments so quickly, she can’t keep patients. It took her 10 days to return a call. I was in severe pain and she wasnt concerned. When my call was returned by a staff member, I was brushed off and told they understood that I was cancelling my appointment and looking for help elsewhere. Didn’t even try to keep me as a patient. Do not waste your time here!! Terrible place!! No patient care!!

Do
Review №11

Sreelatha Reddy- THIS PLACE IS FALSE ADVERTISED AND I FEEL BEING CHEATED.From my family doctor, I found out that I had a liver problem. Since my plan is PPO, I could see any specialists without a referral. I called this office and told them that I DID need to see a LIVER specialist not a GI. I insisted on asking if Dr. Reddy was a liver specialist since I did not want to waste my time and money. The booking appointment lady confirmed she was a LIVER specialist so I saw this doctor twice. The doctor then referred me to a LIVER SPECIALIST in the Med center. It turned out I went through a broker.Dr. Reddy requested some blood tests on me and my insurance refused to pay. They advised me that the doctor had to write them an appeal stating the blood work was medically necessary in order for them to cover and the bill should have a different code. I have tried to reach out to the office Since April 2021 MULTIPLE TIMES but they have blown me away. I am feeling this clinic just cared about money knowing that they are NOT the liver specialist that I was looking for but they got to see me by the way and now they are not helping me to fix the bill that I should have not been responsible for.I got to see a liver specialist in the Med center. They ordered essential blood work they wanted to look at. Obviously they DID know what they were doing so I did not have any out of pocket bills at all. I feel like I was cheated. I hope your office manager reaches out to me and rebills the bill. This is all about integrity.

Da
Review №12

Very easy to get an appointment. The staff was very nice. The wait time was less than 10 minutes total in the waiting room and the exam room. Dr Reddy is very nice, thorough, attentive, knowledgeable, and a great listener. I would definitely recommend her practice highly without a doubt. AWESOME!!!

Pa
Review №13

From the first appointment phone call I was impressed. The young lady on the phone was cheerful and inviting. Once there my appointment was on time! I found Dr. Reddy to be a lovely person, open and sincere. I have confidence my issues will be handled well.

Ka
Review №14

I wish I could give her negative stars. I was in extreme pain and went to the ER 3 times in a month “under her care” because her staff refused to answer the phone or call back, when they did, there was nothing they could ever offer for me (advice included). I became so depressed and unmotivated because of her lack of care. I ended up writing her an email regarding my experience, as well as trying to get ahold of the “office manager” whose voicemail box was full for the 3 months I was a patient for Dr.Reddy, leaving me no way to leave a direct VM. Neither ever responded, idk why I thought they would, incompetent!!!!!!!!!!!!!! When my mom called, they lied saying I hung up on them.After finally seeing a REAL Dr, I finally figured out what the issues was, after doing the SAME test Dr.Reddy did because I just couldn’t get them to send it all over to me.....odd, right?I wouldn’t recommend this Dr to my worst enemy. I tried reporting to memorial Herman, apparently she’s not a dr there, just uses an office there.

Me
Review №15

Dr. Reddy listens to you and takes the time to explain everything.

La
Review №16

Dr Reddy was caring, compassionate and attentive. She seemed genuinely interested in my issue and listened to what I had to say. I never felt rushed, and she answered my questions effectively. She didnt gloss over any of my concerns and I felt that she would really work towards finding a solution to my problem. The office staff were also very pleasant and helpful. Thank you

Ke
Review №17

Dr. Reddy and her staff are amazing! They are all so kind and compassionate. Dr. Reddy has an excellent bedside manner and makes sure you have all of the information with print outs to take home. I find this so helpful because I never remember everything I need to relay to my husband after appointments. Thank you all for being so kind and easy to work with! Highly recommend!

Br
Review №18

She has been my doctor for over five years. she’s a great doctor and easy to talk to

Ra
Review №19

Dr. Reddy is very professional and spent time going over my questions throughly. I would defiantly recommend her office and the staff was very friendly as well. I also had a small procedure done and was surprised to see her before going in. She has to be one of the best doctors I’ve met. She is very knowledgeable and has steered me in the right direction for my health. I was diagnosed earlier with type 2 diabetes and am on the road to remission a very big thank you. Keep up the good work and I’ll keep up the fight.

Ro
Review №20

Can’t say enough. Awesome amazing doctor. Very knowledgeable and highly personable. Remembers details of my health history without even looking at her notes! You will not regret seeing her!

Jo
Review №21

Very professional and kind! I was treated with consideration and respect for my time. I LUV Dr. Reddy!!!!

Ra
Review №22

Dr. Reddy is an excellent doctor about her Carrier.She is very Cooperative and frankly with the customer. Also she is very clearly find out the disease and politely giving the advice . I am very much Satisfied with her diagnoses, and I will encouraged all of my friends and family to visit Dr. Reddy .Wish her a good luck . Thanks

Di
Review №23

Dr Reddy is a very great doctor she listened to me . She cares about her patients and their family .? Her helper was very nice and so was her appointment person . Everyone is very nice . I have been going to Dr Reddy for several years she has always taken good care of of me and also my husband . I highly recommend her 😍

Ja
Review №24

Dr. Reddy was easy to talk to—very professional—and seemed very knowledgeable. Very happy with my choice of doctor—looking forward to a good doctor/patient relationship.

Da
Review №25

Dr. Reddy is very knowledgeable but also incredibly attentive. She is not the doctor that comes in, educate you, and leave. She cares about what her patients have to say, especially chronical issues. My issue was managed by her since 5 years ago and it has been stable and getting better. Good doctor to recommend.

Sh
Review №26

Dr Reddy was very kind and caring doctor, she spent time to listen to my concerns and was very helpful to take care of me. Her staff were very polite and took me in right away. I’m very pleased.

S
Review №27

I’ve been a patient for more than 10 years. Dr. Reddy is knowledgeable, competent, skilled and caring; she treats you as a person as well as a patient. The staff are efficient and pleasant, and the office is clean, calm, and comfortable. I highly recommend this practice.

Sa
Review №28

Dr. Reddy is excellent professional as well as a person. She explains the procedure in friendly manner and answers questions as long as it takes. However, the admin. support she has in her office needs some training in customer service.

Ma
Review №29

Highly recommend Dr. Reddy. Very thorough and clear in her recommendations. Office staff were efficient, very friendly and most helpful. Her bedside manner is what I liked most and put me at ease with my anxiety.

Ja
Review №30

Dr. Reddy was so kind, listen to my concerns and very knowledgeable. She has a wonderful bedside manner. I truly appreciate her.

Dr
Review №31

Both my wife and myself have been patients of Dr Reddy for many years and we have always been very pleased with her, even with the multiple changes of venues. One point that needs attention: On my wifes most recent visits, there was confusion with appointments confirmed and reconfirmed at the wrong location.

Sy
Review №32

Dr. Reddy is friendly and caring. I spent several years with pain in the right side abdominal area, and visited various doctors with no diagnosis to the pain. Dr. Reddy was amazing in just one visit, she spent the time and listened to the symptoms, and she scheduled tests. The results were test results were fast, and she found what was wrong with me. A true miracle worker, I’m so happy to be in the care of Dr. Reddy. We’re working together in healing and I know I’m in good hands. Thanks Dr. Reddy!

Sa
Review №33

My experience I had with the Staff-Office Manager of Dr. Sreelatha Reddy, Gastroenterologist , The first time I visited her was fine and I had a good impression. I scheduled a colonoscopy for Apr.26. After I bought the medicine she prescribed me, SUTAB, I had questions, so I called her. I left messages on different days and times, but they never returned my calls. Last Friday, I finally was able to speak with the Staff-Office Manager. She was very rude and short with me and did not show any empathy, kindness, or customer service. She treated me very bad and I felt she underestimated me. She was condescending and did not show any support or desire to help me. She said the doctor would call me later or the next day. The next day was Saturday and my procedure was scheduled for Monday. The doctor never called me, so I called again around 3:30 pm on Friday and was able to speak with the Staff-Office Manager. Again, I was not satisfied with the answer regarding the prep medication to take before the test. I did not find the service at this doctor professional. Also, if the Staff-Office Manager gave the messages to the doctor, which I doubt, the doctor should have called me knowing this was regarding my upcoming procedure. Because of this incident I did not have the colonoscopy and I am planning to find a different Gastroenterologist.

Fa
Review №34

What a blessing to find Dr. Reddy. I was able to get an appointment quickly and she made sure to get an endoscopy immediately to help with my pain. She is an amazing doctor and listened to my history and made a plan to help.

Jo
Review №35

Dr Reddy is a good Gastroenterologist, she listens to her patients, she is good at explaining to her patients what they need to do.I would highly recommend her to anyone.

Ly
Review №36

Dr Reddy is very nice and patient. She listens and discuss with me the treatment plan. I also appreciate office staff for their warming attitude.

Ha
Review №37

Polite and caring staff. The Dr has a great bedside manner and she cares about her patients.

Br
Review №38

I was able to easily make an appointment, also quick response to inquiry about changing appointment dates. Doctor was helpful and gave relevant options when treatment and the possibilities there of were discussed.

Jo
Review №39

I had a virtual visit with Dr. Reddy. She was wonderful. She listened to everything I wanted to sayand it was quite a lot. She answered all my questions. She makes you feel like you are her onlypatient. Where do you find that. Her nurse Danita is also exceptional. Kind and patient, no matterhow many time you call with just one more question. I feel very relieved and confident thatDr. Ready is going to take care of my medical condition and have me feeling so much better.I bless the person who gave me her name.

Be
Review №40

Dr. Reddy makes you feel very comfortable by explaining the procedures and answering any questions and concerns that you may have.

De
Review №41

Dr Reddy is very efficient and was very knowledgeable and Office staff was very kind. Wait time was reasonable and office was clean .

Pa
Review №42

Dr. Reddy was fantastic. I was forced to cancel my hospital procedure, because her staff failed to contact me during the 10 days I repeatedly sent emails and left phone messages requesting information about obtaining prescriptions to prepare for the procedure. I am disappointed I will be unable to work with this talented physician.

Ro
Review №43

Very friendly Support Staff. Dr Reddy was very professional and explained the results of the procedure very clearly. Very highly recommended practice!

Ly
Review №44

Dr. Reddy is knowledgeable and compassionate, always ready to listen to her patients. I really appreciate her expertise and her willingness to talk through the issues I have.

Rh
Review №45

Dr. Reddy is the best. As a nurse, I did a lot of research before scheduling my first appointment. Dr. Reddy checked all of my requirement boxes: impressive credentials, extensive experience, and board certified in gastroenterology. (Dr. Reddy is double board certified in Internal Medicine and Gastroenterology). Dr. Reddy is knowledgeable and compassionate. I feel completely safe in her care, trust and respect her medical opinion and highly recommend her services.

Jo
Review №46

Dr. Reddy was compassionate, thorough, and explained things well. I highly recommend her.

Me
Review №47

I have been seeing Dr. Reddy for several years now. She is very professional and has a good approach.

Do
Review №48

I have nothing but the highest respect for DR Reddy and her staff excellent

mw
Review №49

Toxic office staff, who do not return emails and phone calls. I had difficulty getting my initial prescriptions filled. After they were filled and I discovered I could not take one of the meds, I informed Dr. Reddys staff and there was no follow-up with me as to what I should do next. They over billed me and refuse to refund my money. Rebecca Garcia claims to be the practice manager. She called me only after I contacted my insurance company to complain about Dr. Reddys office. Rebecca said she would call me back by the end of the week I spoke to her, regarding my refund, but she never did. Rebecca gave me her direct number. I read the number back to her twice to make sure I got the right number. She gave me a bogus phone number. DO NOT MAKE AN APPOINTMENT WITH Dr. REDDY.

Mi
Review №50

It was a very short visit so do not have enough info for a proper review but overall was ok

Ji
Review №51

Been with Dr Reddy for awhile now. Very professional and good bedside manner. However getting approval for meds has taken a week so far. Don’t think she would be happy about that.

Vo
Review №52

This office is one of the best. The Doctor is very clear and thorough on the information that is given, and she shows you through a visual/digital picture of what being done. The people are friendly and the atmosphere is clean. I would recommend any who needs their services to please go and see Dr. Sreelatha Reddy, she is one of the best.

Mr
Review №53

Dr Reddy is so attentive. She takes time and listens to your concerns. Super friendly and treats her patients like family. She is my favorite doctor.

Th
Review №54

Dr. Reddy is the worst doctor I have ever had the displeasure of going to. I cam into her office in extreme pain. I paid $250 dollars, and waited well over two hours before even seeing her. When I did see her, she did absolutely NOTHING to help me. She did not ask me any questions, did not conduct any type of physical exam. After telling her my issues, she told me to get a blood test and CT Scan done, which I am sure is normal procedure but with out asking any questions or even checking me, or offering any type of suggestion. It was pay 250 dollars wait 2 hours and good bye. A colossal waste of time, and a lazy lazy doctor!!!!

G.
Review №55

My experience as a patient of Dr. Reddy was first rate. She was very thorough and patient with me and my concerns. I would love have Dr. Reddy as my primary care provider if didnt already have a fine doctor in this capacity...

No
Review №56

Staff very professional and friendly. Doctor has a great bedside manner and appears to be very knowledgeable in her field.

Ro
Review №57

Today was my first visit with Dr. Reddy, I was very impressed with both the dr and her staff. They were extremely kind and very professional. I am pleased with my experience.

Ka
Review №58

The doctor really made me feel at ease.

Am
Review №59

Dr Reddy was incredibly nice and so knowledgeable! She took time to do a thorough background of my history and issues, medicaitons and exam. One visit with her and Im convinced shes going to help my symptoms be better managed!

DO
Review №60

Outstanding doctor, staff and service. I would recommend this office with a AAA rating. Great job you guys.

Do
Review №61

Dr Reddy is a caring and concerned professional and takes care of my needs for a healthy body. I have been seeing her for over 10 years. I highly recommend her.

Li
Review №62

Dr. Reddy is one of the most professional, thorough and empathetic physicians Ive encountered in my 80 years on the planet. She may well have saved my life while pursuing the cause of an illness that turned out to be colon cancer.

M.
Review №63

Dr. Reddy is the first doctor I’ve had in a long time he’s actually taking the time to listen to my concerns, and share the same concerns as me, as well as make sure that we do the proper process to illuminate everything. She is extremely comforting to be around, and I trust that she can and will do everything in her power to take care of me!

Ma
Review №64

The doctor is fine! But wait time was an hour and a half. I have still not received my medication authorization and it’s been almost a whole month since my visit. I’ve called multiple times and keep getting the run around. It been very frustrating calling back and forth to my pharmacy and the doctor just to get one medication. I hope they work on this!

Jo
Review №65

Very Good Service by both the Doctor and her Helper!

Su
Review №66

Good care and follow up advice.

Br
Review №67

I dont like writing these but unfortunately I have to here. Dr. Reddys bedside manner was great and she seemed very knowledgeable, but I had to wait an hour in the exam room to see her when I arrived 15 minutes early to my appointment and there was only one other person in the waiting room when I arrived. I even came out of the room after waiting 45 minutes to tell them I had to get back to work and I couldnt wait much longer - their reason was we have a new patient the doctor is with.... doesnt really constitute an hour wait as I was a new patient as well and definitely didnt have an hour long visit. The receptionist seemed miserable and another employee there made sure to demean her a few times before coming to get me (and then proceeding to call me the wrong name throughout my visit). Additionally, the walls were paper thin so I could hear practically everything that was said in the room next door to mine which is a huge issue of patient privacy/confidentially.

An
Review №68

Horrible customer service. Our appointment is. 10:30 am. We came like 10 am. Right now it is 11:30 am and there is some one ahead of us. Nothing seems moving around here. Front desk is rude and dont have a idea of customer service is all about. If I could give them negative 5 star I would .I dont know if the doctor ever read this but she needs to fire all of them because they are so lazy and slow. They are in the wrong work environment. They should be in the unemployment line so they can realize how stressful people feel waiting for their slow work

Ka
Review №69

We waited for 2 hours before we saw the doctor.

Su
Review №70

Great service and caring people.

Ro
Review №71

Excellent trustworthy Doctor!

Sa
Review №72

Incorrect diagnosis and faulty treatment !!! Too expensive. There is a strong nexus between pharmaceutical companies, health insurance providers diagnostic laboratories and these doctors where they just operate on a symbiotic relationship and end up exploiting and plundering innocent patients of all the money.Dr. Reddy charges charges exorbitant amount per visit, recommends unnecessary tests, calls in for multiple visits only to provide a FAULTY diagnosis and treatment. 5 months into her treatment, my acid reflux problem still persists and I have paid more than $6K for futile tests and scans and also for costly medicines which she recommended; all this leading to nowhere !!!!!!Too bad of an experience. Stay away at any cost !!!

An
Review №73

She is an outstanding doctor. I pray I dont have to go to anybody else. Shes caring, thoughtful, professional and through!!! Cant say enough good things about her!!

Ki
Review №74

Dr. Reddy is very thorough, pays attention to details and asks specific questions to understand where to go and how to proceed. She is patient and does not rush through her dedicated time with her patients. Do not be turned off to the office room appearance; it is a very sterile environment but Dr. Reddy and her nurse are very warm.

ga
Review №75

A Great Doctor

Hi
Review №76

She is a great doctor. The way she interacted and made suggestions was really nice. She gives the right advise and explains everything so well!

Ja
Review №77

I totally agree with Sanket S. Manjrekar and I had very similar experience!Dr. Reddy has ordered bunch of tests and my insurance has denied coverage for some of them stating those were medically unnecessary. Reps from my insurance called this office several times and asked for more information that can backup her decision on those orders. But guess what, this doctor couldnt prove that those were medically necessary.Stay way at any cost!!!

Al
Review №78

I would rate 5 stars because Dr. Reddy’s bedside manor is amazing and she knows what she’s doing, but she could utilize office staff with better customer service. Had a lot of issues with pharmacy communication on her staffs end

Is
Review №79

Very slow customer service at the front, I don’t understand why you would have such slow people working in a busy place like this. I filled up everything online and they asked me to fill everything out again, terrible customer service didn’t even said hi when i approach just asked me to fill out the form. I wanted to see doctor Reddy, i was referred to her but it was impossible to het to her from her slow customer service staff.

As
Review №80

I went last year and it was my first and last. Manager was screaming at one of the new employees there right in front of me. How rude, unprofessional and disgusting a person can be. I never went back. Unprofessional and toxic environment is not my place to go to. Will not waste my money here.

Na
Review №81

Just had a colonoscopy today. Put it off for 10 yrs because the last gastro doctor couldnt get around to the right side of my colon (due to an ERCP error made by another doctor in 2007 that resulted in a punctured duodenum and scar tissue), but Dr. Reddy managed to do it today! YAY! Thank you!

La
Review №82

Professional, timely and efficient

Sh
Review №83

Very disappointed. My husband went to visit Dr. Reddy today. He was weak and could barely stand up. After the consult she recommended a colonoscopy. We are self pay and I let her know I could do it next Thursday. We got the paper work paid her $175 consult and asked for a work excuse and extend a day so that he could get some rest and they refused to extend a day. He was weak and had constant bloody diarrhea. They said the only way they would extend his excuse was if he scheduled his colonoscopy for day after tomorrow. While she had a great bedside manner (aside from taking a quick phone call during the consult) I am disappointed in the condition he has to go into work and the lack of compassion for his situation. We went to another doctor and will not be using Dr. Reddy. Looking at my husband and how weak he was today I am so disappointed in the service we received.

li
Review №84

Extremely personable/professional/knowledgeable/and more importantly caring. I highly recommend.

C
Review №85

I was referred to this provider by a family member so I decided to go see the doctor. I live out of town and so on the relative word, my husband and I made the ride. Dr was nice, has good bedside manner as well. I went ahead and decided to have my procedcure done, fine. Now that I have paid my money, had procedure for the life of me cant figure out why the office staff is giving me the run around when all I am asking for is a return to work note. I asked on day of procedure, my husband went over to office and asked after procedure, I called the day after and still getting the run around. Now Im on the 8hr trip back home and still never got a return to work note. From all those request nothing has yet to be done. I was a medical assistant for 8 years and never just left the patient hanging for something so simple as a RTW note. SMH.

Pe
Review №86

Emphaty, check.Understanding, check.Compassion, check.Competence, check.Having Dr. Reddy as your GI...PRICELESSS!!

Co
Review №87

I found Dr Reddy by researching gastroenterologist in my area. I was a little nervous as I had not been referred by my general doctor and didn’t know what to expect. Dr Reddy was very informative and took the time to explain different things that could be going on with my stomach. She was very knowledgeable and took the time to answer my questions. After prescribing meds and ordering tests, I can truly say that my 2 year stomach and digestive problems have improved to the point where I am at about 90% back to normal and things just keep getting better every day. I would recommend Dr Reddy to anyone needing relief from gastrointestinal issues.Sincerely,Connie B Taurisano

Da
Review №88

Very professional . Make you feel comfortable. Dr Reddy is the best.

Er
Review №89

She really takes time to listen to you.

Do
Review №90

Excellent service.

Ci
Review №91

Rude receptionist!!!!

Information
91 Comments
4.1 Rating
  • Address:3030 S Gessner Rd #120, Houston, TX 77063, United States
  • Site:https://www.gidoc.net/?utm_source=gmb_auth
  • Phone:+1 713-773-1800
Categories
  • Gastroenterologist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–6pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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