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Berkeley Eye Center at The Shops Downtown
1200 McKinney St #411, Houston, TX 77010, United States
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Ma
Review №1

I had a very positive experience today with my eye exam, and contact fitting. Dr. Kokel, OD was patient and kind. She explained everything thoroughly, and was very engaging. The technician who got me ready for my doctor, was equally kind and attentive. The staff was pleasant and a delight to work with, and provided me excellent customer service.

Pe
Review №2

Great atmosphere. I always enjoy at looking at the picture of Houston on the wall. The staff if very friendly and helpful and the doctors I have seen since I started going to Berkeley are great and good at explaining the procedures and what is going on with my eyes.

Ch
Review №3

Very kind and helpful from the time you walk in until you leave this will be my location now thank you for all your help.

Fr
Review №4

On behalf of Boerne Vision Center in Boerne, TexasThank you so much for assisting us today in getting one of our patients taken care of! This made our patient feel loved! We want to thank you again for your amazing patient care, and customer service!Kindly,Boerne Vision CenterDr. Susan Johnson O.D

Ta
Review №5

Had a great experience at Berkley Eye Center at The Shops Downtown. Dr. Groff and her staff are fabulous to work with. I used to see Dr. Groff at Memorial City. When she moved I moved with her. Shes a great doctor! The staff are first rate. Excellent at providing customer service.

My
Review №6

Always a great experience when visiting Berkeley in The Shops. Staff is very attentive and pleasant. Love going there for the newest frames!

De
Review №7

I cant say enough about the staff, care and treatment Ive received at Berkeley Eye Center at the Park Shops. Dr. Nikki Kokel is extremely personable and patient with me. I wanted to be fitted with contacts and didnt have a good experience with another doctor/facility. Dr. Kokel has been helping me navigate finding the right pair for my prescription. I work downtown, but Dr. Kokel also practices in the Pearland location. Shes worth the extra effort to see.

Ji
Review №8

It was a great visit… great staff. They “opened” my eyes to new possibilities!

Li
Review №9

Thorough eye examinations, staff is friendly and covid19 safe. No longer will I go to department stores (target, Walmart, etc) for service as they will quickly get you in and out.Thorough Eye Examination!!I really felt like a person, not just $$ at Berkeley Eye Center Downtown Shops. My appointment was two days after my call.Dr. Nikki was the best, she talked me through each procedure, explained eye vessels and answered questions that I may had without feeling hurried which was very insightful (pun intended). Knowledgeable experience Highly recommended.

Li
Review №10

Dr. Groff, provided me with horrible service !!!. She was not able to fit me with the appropriate contacts on the first try (which I told her would be the case when I walked in the door). After a few weeks and a few contact trials she decided she was done with me. She wasn’t even professional enough to tell me directly. Corporate office contacted me to tell me, only after I never received my next set of trails, that I waited 2 weeks for only to call the office and hear “ we don’t have anything for you nor is there on order”. After hearing this obviously I was upset and was told Dr. Groff would contact me after her patient. Apparently she knew she dropped the ball and instead had corporate bail her out by calling me instead. Which they did and I appreciate the compensation but Dr. Geoff needs to be held accountable for her poor service and people need to know who they are dealing with.

Aa
Review №11

Cierra and Sam we’re so helpful and knowledgeable about their practices. I was able to find a pair of glasses that fit just right and was able to place the order within minutes!

Ma
Review №12

I have been going to this location for years! Still very clean and a great staff!

Ge
Review №13

Thanks so much for your great staff and her name is ciara a very great person god bless her and her family

Li
Review №14

Dr. Groff is great! The staff at this location is very friendly and knowledgeable. Thank you to Ciara for helping me pick out glasses that are very flattering.

Sa
Review №15

I had a good experience at Berkeley. I had an eye exam and got fitted for glasses. Very friendly staff!

fr
Review №16

Thank You Dr. Geoff for your OTC recommendations. Pataday eye drops are more than AMAZING. # berkeleyeyecenter. # Pataday eye drops

Al
Review №17

Ciara, thank you for a great experience. You were gracious, efficient and considerate of my tight schedule.

Ro
Review №18

I have been going to the Downtown Berkeley Eye Center for the past 6 years. There has been turnover, but my reason for going to this Center is because of my interaction with Victoria and Dr. Holly Groff. Victoria makes this facility run smoothly, her stellar attitude, highly knowledgeable, professionalism and the interaction with ALL patients. Victoria is a role model for other employees in which they can emulate her. Her character and culture will always make me return to this Center. May she remain and we hope to never lose her. Shes simply the best! Thank you.

Kl
Review №19

I thoroughly enjoyed my visit at this location. The staff was courteous, kind, and knowledgeable. The doctors were willing to answer any questions i had and had wonderful bedside manner. I will be recommending this place to others as it had been recommended to me by coworkers! It is not easy to relocate to a new state and look for new health care providers, therefore I am glad it was a painless experience for me at Berkeley! :)

Sh
Review №20

An Amazingly kind, friendly and knowledgeable staff. Everyone genuinely seemed to have my best interest in mind when searching for the perfect specs, not to forget about the care that preceded the final step in my appointment. Accommodating & Professional, I have a new eye care home.

Ka
Review №21

Berkeley Eye center granted me a seamless experience. At both of my visits (Contact Fitting and Prescription check) Mrs. Victoria was very kind, prompt, and always ensuring to explain the processes. I never felt rushed during check in or during my examination.My appointment with Dr. Kockel and Dr. Hollis both started on time without delay. The staff being on time for a provided service is very important to me an a client. Every staff member at this location completed their due diligence in ensuring I received the care I needed in a quick fashion. They requested my permission and explained each process for the testing and fitting prior to completing the service.All of the examination machines were wiped down in front of me and the technology was up to date. I was able to address all my issues and concerns knowing I would receive a resolution for my prescription fitting.To top it all off, Mrs. Victoria offered me a free pair of glasses for purchasing a years worth of contact lenses. Getting fitted and searching for glasses is always a time consuming task, but Mr. John assisted me within 20 minutes and had me out the door.Great job team.

na
Review №22

Very convenient location, for someone that works downtown and I easily connected through the tunnels - no additional driving or parking required. The staff were friendly and the doctors assistant was very professional, listened to my concerns, and I could tell she enjoyed her profession. Dr. Hollas took the time to answer my questions and I felt like a valued patient.

Ka
Review №23

I had the best experience today. My tech was super friendly and caring and Dr. Hollis was great as always. I was most appreciative of Karen, one of the office managers, who helped me pick out new glasses and made sure I got the best deal. She wasnt rushing me to pick a pair and kept coming back with more for me to try out when I just couldnt quite find the right ones! Ended up getting a second pair of prescription sun glasses along with my regular glasses! Thanks guys! Yall are wonderful!

Ha
Review №24

For a downtown resident it is really nice to have a trust worthy and accommodating optometrist within walking distance of my home. Twice in the past six months I have had urgent optical needs and they were able to fit me into their schedules. The staff are nice enough to laugh at my jokes even when I am keeping them late! Seriously though, Id probably be blind without Berkeley Eye Centers flexibility.

Sh
Review №25

Dr. Hollas is very thorough with appointments. Takes the time to answer questions and provides information that I may not be aware of. The staff is courteous, polite, friendly and take their time to ensure providing excellent service. I was recommended this office by a friend several years ago and she is still a patient.

sh
Review №26

Great customer service. Welcomed me and my son as we entered and thanked us as we left. Very polite funny as friendly and very patient staff. This was our 1st time visiting this location Abe lets say I am amazed and thrilled. Thank you for this experience Berkeley Eye Center.

Me
Review №27

Been going to Berkeley Eye Center for years. Had my lasik surgery done in Katy and now go to the Downtown Houston location for all other eye care needs. They are the sweetest, most professional group of people. Every doctor Ive seen has been extremely thorough and I always feel taken care of when I leave. Hours are great and locations around Houston are amazing. I tell everyone to go to Berkeley Eye Center.... they are the best Ive been to.

My
Review №28

I have had a great experience with Berkeley Eye Center at The Shops Downtown. The Doctors and Staff are very helpful and attentive to your needs. I have been going to that location for 10 years and have recently taken my daughter there to get exams and her first pair of glasses. Victoria was a big help getting us the best benefits with our insurance and the technician was very patient with both of us selecting glasses. I recommend this location to any one working or residing in downtown Houston.

Be
Review №29

My first visit here I called to make an appointment and was scheduled for my exam that same day, two hours later! The receptionist I spoke with, Victoria, was patient and kind while trying to sort out my insurance AND when I needed directions. I saw Dr. Kokel and she was awesome! Everyone from the front desk, to the technician, to the doctor were all kind and helpful. Will be returning!

St
Review №30

This is a convenient location for all that work in Downtown Houston. The office is clean and very professional. The doctors are knowledgeable and were very clear answering all my questions. I ended up needing glasses and they have a wide range to choose from. I recommend coming to Berkeley and most of my coworkers use this location.

SP
Review №31

I have been going to the shop location for the past 3 years now and each time I am treated with the best customer service and attitude from the team. The staff takes time to ensure your fully aware of everything they have to offer. On my last visit I was re-introduced to contracts and given a good overview of what to expect during the transition. I am looking forward to my follow up visit so I can see what else they have to offer.

Jo
Review №32

Berkeley Eye Center at The Shops Downtown at the Houston Center is an amazing place with an amazingly helpful and kind staff. Dr. Hollas always thoroughly answers all of my questions regarding my eye care and always makes time for you. Victoria and the rest of the staff at the front desk will go out of their way to make sure you are getting the best deal available with your insurance and getting you in and out of their office in due time. Cant recommend them enough

Ch
Review №33

Dr. Hollas and his staff were all extremely personable, friendly, and efficient. Everyone took the time to explain everything to me and truly seemed to care about all my concerns, and didnt just want to rush on to the next patient. I chose this location for convenience, considering I work downtown, but I am so impressed that I will continue to come here regardless of where I work in the future.One of the things I hate doing most is filling out paper forms at Dr. offices, I was able to fill out all my paperwork from their website and turn it in once I arrived. Two electronic signatures later, and I was ready for my appointment!

Es
Review №34

My mother selected the Downtown Shops location because she needed to see an eye doctor right away.You see she fell working on her yard; (she is 90 yrs old) and her eye was very red and the side of her face was bruised. She called her MD and they could not see her for a month! go figure. Berkley saw her the next day; Dr Hollas was very thorough; mother commented she liked this office better ; the assistant is very kind. The staff will be working with her due to her fixed income and insurance benefits to get a new set of lenses Overall their attention to my mom was of concern and tenderness. I highly recommend this location. The staff rates # 1 for us.

Ph
Review №35

This was my first visit to this location, and I was very pleased with my experience. Dr. Alvin was very thorough and she made me feel at ease with the experience. I was there because I had been having some eye pain, and Dr. Alvin made certain she covered all of the avenues to exclude any serious issues. I was impressed with the state-of-the-art equipment and having the option to have my eyes dilated or pay an extra $39.99 for pictures of my eyes instead. I opted for the pictures because I needed to go back to work after my appointment. The extra payment was well worth the money!

Ro
Review №36

This was easily the best experience Ive had at an optometry clinic. From the moment I entered until the moment I left, the staff were pleasant, accommodating, and super professional. The doctor was terrific as well. She not only answered my questions, she actually volunteered information and made recommendations regarding contact lenses that proved extremely helpful during to my decision making process. Thanks for the great service! I believe Ive finally found the right place for all of my vision needs.

So
Review №37

I have been seeing Dr. Hollas for 8 years. The minute that I met him I was impressed. He is amazing, kind and so helpful. I love the fact that after every visit... He will say call me if you have any concerns. I recently took my daughter for her first eye examination, she was very scared. He made her feel very comfortable.

Ge
Review №38

Charles W. Hollas, was amazing...he explained everything so I can understand. The ladies that helped me with picking out my frame for my prescription was so AWESOME and very helpful...I would recommend anybody here...I love this place and staff. The where so nice to me. I give 5 stars anytime.

Ar
Review №39

Friendly staff, reminded me and confirmed my appointment. Quick check-in and no wait time. Dr. Kokel was detailed and informative. I didnt feel pressured to purchase any extras.

Lu
Review №40

Been going there for quite a couple of years, and I have never been disappointed. the staff is always friendly. I was seen my Dr. Groff, she was friendly and very helpful answering all my questions. I highly recommend this place. You will not be disappointed.

Ce
Review №41

Excellent professional service. The nurse/assistant doctor was very professional, knowledgeable and very helpful with describing the exam procedures and assisting with all the questions. Dr. Hollas was very nice, i liked the way he went above and beyond in providing answers and explanations to my questions. provided additional information, that i found very useful. i would definitely recommend visiting this location. the service was quick, the staff is very nice and welcoming.

La
Review №42

The entire staff was pleasant and helped relieve my worry as my little one was, from my perspective, quite overactive. I appreciate them stepping in to help calm and entertain her. The doctor and assistants who worked with my kids and myself were patient and ensured our needs and wants were accommodated from the exam to us choosing our eyewear. I highly recommend them. And I can say they have awesome eyewear for any budget. Thank you all!

Ti
Review №43

Berkeley Eye Center in Downtown Houston always provides great service! Many thanks to the entirestaff! They always greet you with a smile and are always very proficient in the services they provide.

Br
Review №44

I have been a patient a this facility for about 7 years now... and counting! Staff is very friendly, helpful, and professional. Dr. Hollas is awesome and always ready to answer any questions I may have (no matter how silly they sound). He is very easy-going, great attitude, positive personality, and gives thorough eye exams. One big plus for me has always been the total amount of time I spend during my visits, which is typically one hour or less (this includes check-in and check-out times). Being that I work nearby, I always make my appointments during my lunch break... no need to take some extra time off from work. Overall, I love this place and my experience is always a positive one! I highly recommend this facility! Thanks Berkeley Eye Center Downtown Houston!

Br
Review №45

First time at Berkeley located in The Shops, downtown Houston. Employees are very friendly and over the top welcoming. I felt that those who examined and worked with me genuinely cared for me and were relatable. Location is perfect for me since I work downtown. Quick few minute walk over. Berkeley will continue to be who I go to for eye exams and checkups.

De
Review №46

Great experience at Berkeley Eye Center Downtown. All of the staff were great and Dr. Kokel was very good at explaining everything and has a very caring manner. I would definitely recommend her.

Ba
Review №47

Excellent....Excellent Customer Service from beginning to end. Dr. Hollas listened to my concerns and for the first time ever Im able to wear my prescription glasses all day without taking them off to see (near). The ladies their are amazing from explaining benefits and assisting in the frame selection. Also, I purchased the coolest sunglasses which I love. Customer for life!B. RendonSatisfied Customer

Hi
Review №48

Berkeley Eye Center The Shops has the best staff Victoria, Karen, Dr. Hollas , Cecilia and Samantha are all wonderful. Im always received with the best greeting, everyone is so helpful and make sure all my questions are answered. I highly recommend this location.

Br
Review №49

This was my first visit with Berkeley Eye Center and I am hooked. The staff at The Shops location were so helpful and they all have such outgoing personalities. This was the most positive experience I have had in my adult life with an eye exam and purchase of glasses. I have been wearing glasses since I was 9 months old! My husband went to the Kingwood Berkeley Eye Center in June 2016 and also had a great experience with his visit. We are so happy to be Berkeley patients.

Fa
Review №50

The staff here is super nice. They worked with me to figure out the extent of coverage on our complicated international insurance plan. Upon my actual visit, the staff were professional and courteous. Doctor Kokel was very nice and friendly. I highly recommend this location.

Gr
Review №51

I have worn glasses/contacts since I was in 4th grade - when teachers used chalk on the wall! I have enjoyed Berkeley in The Park Shops for many years and have recommended them to all my friends. The staff and the doctors are the best ever!

Li
Review №52

I have been coming to this location for the last couple of years. Dr. Kokel is friendly and easy to talk too and the staff here was great!!My visit was on time, I would recommend coming here for your vision issues.

ma
Review №53

I have been going to this location for several years now. I have never been disappointed with my visit. From making my appointment to following up after my visit, every step is always completed perfectly, and always very professional. Dr. Hollas is awesome. He always makes me feel very comfortable. I had a couple of issues over the years and he is genuinely concerned for me and has always gone the extra mile to make sure I was taken care of. Cant say enough. I recommend Dr. Hollas and the team at Berkeley Eye Center at the Shops Downtown to all of my friends and co-workers. This is a top notch facility and worth a visit. You wont be disappointed.

Ar
Review №54

The staff is friendly and helpful. My exam was thorough and the tech was very patient and explained every step. Dr. Pontea Momeni was very personable and professional. I highly recommend Berkeley Eye Center at The Shops Downtown.

La
Review №55

I had a very wonderful experience at Berkeley Eye Center. This was my first time going to a Berkeley Eye Center. I was extremely satisfied with my visit. A few things that set Berkeley Eye Center in The Shops apart from all other optometrists: 1. They have the most innovated and up-to-date technology, including a machine that allows you to skip the awful dilation process. Since I go back to work after my appointments, this was a really great for me! 2. Dr. Hollas was wonderful! Since I was diagnosed with astigmatism when I was 12, I have had doctors explain the condition to me, but I have never had a doctor show me, using the pictures of my very own eye. In addition, he showed my the pictures of the back of my eye and explained to me what each dark spot, shadow, and lines mean. It was truly a wonderful experience, and another reason I will be going back to Berkeley Eye Center. 3. The location is so convenient. Since I work in downtown Houston, it was so easy getting to the office. It took me less that 10 minutes to WALK to the office. 4. The office staff might be the nicest I have ever encountered. This is extremely important to me because I have stopped visiting doctors because the staff was not friendly to me. The fact that the staff was so welcoming and pleasant is another reason I will be going back to Berkeley Eye Center in The Shops. I will definitely be making my eye appointments here from now on.

Ri
Review №56

I have been going to Berkeley Eye Center for the past 5 years, however, I was going to the Weslayan location as it was near my office at the time. I recently went to Berkley at The Shops Downtown as I switched jobs and it was the same great customer service. I will continue going to this location - keep it up!

Pa
Review №57

This is the BEST eye place ever. The ladies are so friendly and accommodating. They are always patient and kind and willing to help in whatever way they can. Dr.Hollas is the BEST. They are great for everyone that works downtown - fast and convenient. EVERYONE should give them a try.

Ch
Review №58

Berkeley Eye Center has always been amazing. The staff is super nice and Dr. Hollas always takes great care of me. [Soon to be Dr.] Elise was AMAZING! I have been wearing glasses for 19 years and so it was nice to see new things they are teaching future doctors. Highly recommend.

Sy
Review №59

This is my second year using the Berkely Eye Center for my annual eye care. Thus far, the staff is professional and always offers a warm, friendly smile to offer patients. My eye exams are always thorough and I am confident that I am getting the best care in Houston. Thank you for taking the time to focus on my vision needs.

Ch
Review №60

It is one thing to receive exceptional service, but this office takes it to another level. The staff actually makes it a fun experience, I look forward to going there. It like having a fashion show for getting glasses. I have a phobia of anything getting near my eyes, but Dr. Hollas and the staff makes me feel very comfortable. Dr. Hollas is extremely knowledgeable and provides you sound guidance to assist you in making the right decision for correcting your vision. You will never feel rushed, and all of your questions will be answered.

Me
Review №61

Very convenient location downtown. Went for an eye exam. The entire staff was friendly, service oriented and just awesome. Dr. Alven was fantastic! She took the time to explain the process and answer all questions. I highly recommend them.

Au
Review №62

I originally came to Berkeley Eye Center at The Shops Downtown because of the convenience of its location from my office, but now I wouldnt go anywhere else! They work with your schedule when making your appointments and Ive never had to wait longer than 5 minutes in the waiting room before my exam. The ladies at the front are super friendly, and Dr. Hollas always takes his time to talk with me and make sure my contacts/glasses are still working how they need to. (and of course the location is still a huge plus!)

Th
Review №63

Staff was amazing. They were so welcoming and fit me in their busy schedule. The ladies were very helpful and personable about everything. Best visit to the eye doctor I have ever had!

Ca
Review №64

Ive been going to Berkeley Eye Center in The Shops Downtown for several years now and have always been pleased with their services. Dr. Hollas is great; thorough and always makes sure that all of my questions and concerns are addressed. Glasses and contact fitting are a breeze and orders come in quickly as promised. The location is convenient and its great to be able to grab lunch/ breakfast before or after my appointment in the shops, as well as do other shopping.

Do
Review №65

Took my 16 year old and 6 year old daughters for their yearly exams. It was my 6 year old daughters FIRST eye exam. The front desk staff was extremely friendly. The individual who did the refraction test was wonderful with both girls, especially with the six year old. The eye exams were thorough, and the doctor was excellent. I would highly recommend the Berkeley Eye Center at The Shops Downtown.

Ja
Review №66

The staff there is one of the nicest group I had ever encountered. I arrived for my appointment a little early and was checked in as soon as I got there I was out of there within 35 to 45 minutes, considering I had my eyes dilated and I had to pick out some new eye glasses. Praises keep up the good work.

Au
Review №67

Had a great visit today. Close proximity to my office in downtown is a definite plus. Planning to get contacts for my wedding and went through a thorough exam today, Dr. Hollas was great in explaining everything and answering all of my questions. Will be returning to this location for future eye exams and glasses needs - saw some cute Kate Spade glasses there!

Ro
Review №68

Excellent treatment from the friendly staff, great location with clean and organized facility, quick service and the best part is the prices are very competitive and they have a great selection of different brands and styles! Overall a very neat experience!

Gl
Review №69

It was a great experience from scheduling the appointment and all the way through the process. The staff is courteous and professional. The technician and the doctor are knowledgeable and efficient. After the exam, the staff helped me pick out a frame. I highly recommend Berkeley Eye Center.

Gi
Review №70

I absolutely love Berkeley and the folks that work there. Everyone I interact with is beyond friendly and professional. Have seen Dr. Hollas for several years and known Victoria and Karen at the front desk since the get go. I work nearby and it’s convenient to walk to the Park Shops for my annual and glasses needs. Sometimes I even pop in just to say “hi!” Lol. You won’t be disappointed.

Mi
Review №71

Really fast and friendly staff! Took time to explain the tests they were taking on me and the benefits of each! Probably the best experience I have ever had with an eye doctor.Awesome job!

Pa
Review №72

Visiting the Berkeley Eye Center at The Park Shops is always a good experience. The entire staff is always helpful, friendly and they assist you in making a decision of which glasses look the best... that was a fun experience! I enjoy going to the eye doctor due to the staff at The Park Shops!

Jo
Review №73

The staff was great very friendly. The doctor was very friendly and answered all my questions. I would recommend this office for anyone looking for glasses or contacts.

An
Review №74

Came here at 1pm after lunch. Stood at the counter for a minute wanting to make an appointment for eye exam and ask about my insurance plan for lens. All three ladies looked around but totally avoided eye contact and pretend I didn’t exist. Not a greeting or ask me to wait for service. I even thought I was invisible. I then looked around and needless to say the frames were not impressive. I googled at the store and found other vision stores nearby and walked away still thinking I was invisible.

Ch
Review №75

Have been a patient with this eye center for nearly 5 years and not once have I had any problems with this location. The staff greets you with a smile, they are very detailed in explaining the paperwork when signing in. Dr. Hollas staff is very professional and I enjoy each visit, we have never had to wait to long to be seen. Also this is very convenient for me and my husband, because we work downtown and the walk to this office is great. I would recommend anyone who works downtown to drop in and visit for a moment and meet the wonderful staff.

Ta
Review №76

I always receive top notch service when I visit. The doctors and staff are always very professional when I visit for my exam and fitting for glasses. I would recommend this establishment to family and friends.

An
Review №77

Dr. Hollas is very thorough for a routine eye exam. Always willing to help me try new contact lenses for possible improvements for the bifocals. The staff is great and always helpful. Now Im right next door since moving our office location there. So much more convenient for appointments now.

Al
Review №78

Scheduled a last minute appointment and the staff & Dr. Hollas where great! Will definitely be returning for any eye related needs.

Tr
Review №79

Dr. Hollas and his front office staff are an AAA+++ group! I always have a pleasant experience when visiting this office. Dr. Hollas is very knowledgeable and has an awesome bedside manner! He makes sure you understand any conditions and you are not pressured to make decisions on the spot. They are all very patient and kind. I would recommend this office to anyone looking for a GREAT Optometrist and a GREAT office experience! Love his office manager too!

Ro
Review №80

Kids and I have been coming to this location for a couple years now. Love, love, love the staff...they are all very professional and great with the kids. Service here is top-notch. Highly recommended.

Ni
Review №81

Convenient. Professional. Fast.I like that they are located in The Shops. Its easy to get to since I work in downtown. I was able to get a appointment with Dr. Hollas during my lunch break. He was able to answer all my questions, and get me in and out in one hour. I appreciate that very much!I was a little disappointed that I put in my contact order on a Thursday, they told me that it would be ready by Monday or Tuesday of the following week and that I will receive a call that it has arrived. The next Thursday comes around and I hear no call, so I decided to give them a call to check on status. Miraculously, my contacts are in and are ready for pick up. No big deal, but Id like it if they follow through with what they told me.

Ja
Review №82

Great Optometrist. They are very thorough and example all options. They will let you know what test are covered by your issuance and which are optional. They are not pushy at all trying to sell you something you dont need. The entire staff was very friendly.

Ki
Review №83

From start to finish this appointment was flawless. The staff is friendly and efficient. Dr. Kokel cound not have been nicer - she was profeesional but easy to talk to. This is definitely my new eye Dr!

mi
Review №84

Always professional and friendly

An
Review №85

The staff was very warm and welcoming, this was my first visit to this location and I felt at ease. Dr. Kokel was great, would definitely recommend her to others.

ja
Review №86

Being that it was my first visit at Berkely, it was an awesome experience. Everyone was really helpful and to top it off my doctor was awesome - Dr. Charles. I’m glad I chose Berkely Eye Center. It’s a place I trust and can definitely call home.

R
Review №87

Im very happy with the staff, appointment scheduling and doctors at The Berkeley Eye Center at The Shops Downtown Houston. Ive been a patient of Dr. Kokel for the last 3 years and she is great.

Ki
Review №88

Friendly and knowledgeable. They work to get it right. They are always running on time.

Da
Review №89

I have been going to the Berkeley Eye Center downtown for years. Very friendly staff and both doctors are extremely professional but give a wonderful personal touch to every visit. I always look forward to my appointments.

Ve
Review №90

Just had my first visit yesterday and I really appreciate how thorough Dr. Charles Hollas was with my exam, answering all my questions and the staff was wonderful and very helpful.

Li
Review №91

Dr. Nikki Kokel is very good and very detailed on explaining my eye examination. Very polite and friendly staff.

Mi
Review №92

Love this eye care facility. Friendly Staff, Excellent Doctors. Thorough eye exam and never had a problem with my prescription

Ma
Review №93

I met with Nikki Kokel, and she was the first doctor in a long time to give me an alternative contact lens for my dry eyes. The whole staff seemed to really care about my eye health and comfort. Very friendly and conveniently located for me.

Ti
Review №94

Quick and Easy yearly check up! Always easy to get checked and get fitted for contacts and glasses.

J
Review №95

I have been with Berkeley Eye Center for over 25 years, I love knowing that I am getting the BEST eye care in Houston. Professional, caring, and cost effective, with very convenient locations I am always in and out.

EL
Review №96

Very knowledgeable staff, short wait time, Dr time well used. In and out in 30 minutes. I work downtown so its only a few blocks from my office, I have found my new Optometrist service !!!

Tu
Review №97

The Downtown Berkeley Eye staff is always very friendly and attentive to the patients need. They provide a 1st class experience!

Kr
Review №98

The staff at this location are always so helpful and caring! I love Dr Kokel and the staff at the front desk!

Jo
Review №99

Very thorough and efficiently managed. This place is well run and everyone is professional and friendly.

Ke
Review №100

My visit at the Berkeley Eye Center was very pleasing. The staff was very helpful and and quite efficient. The location was very convenient. I was highly pleased with Dr. Hollas. This was my first visit and I look forward to being a regular patient at the location.

Information
4 Photos
100 Comments
4.9 Rating
  • Address:1200 McKinney St #411, Houston, TX 77010, United States
  • Site:https://www.berkeleyeye.com/locations/the-shops-downtown/
  • Phone:+1 713-759-9449
Categories
  • Eye care center
  • Lasik surgeon
  • Ophthalmologist
  • Ophthalmology clinic
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–2pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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