My Fur baby had to have surgery for a torn ACL , 4 weeks after he was seen by Dr. Brayley for a gallbladder blockage. We visited the Medvet 2 times in one month. Both Dr.Brayley and Dr. Burkert were both very pleasant and efficient. I am very pleased with the attention and care my baby recieved from both doctors. The staff were also great 👍

They were amazing. They kept me up to date with every detail about my cats health, and took the time to answer my questions. Very thorough, professional and friendly.

I was referred to MedVet when my poodle needed FHO surgery on his right hip. I should’ve known to take caution when, I dropped him and the receptionist told me, “any questions you have they should’ve answered them at your initial visit.”Prior to and post surgery, my dog was put in a cage. I was aware of this and TOLD them he was NOT kennel trained.After surgery, I picked him up and noticed his privates were FLAMING RED.RACHEL, the vet tech mentioned I should put some diaper cream on it and that she would follow up. THAT NEVER HAPPENED!!FIRST OFF, why wasn’t he given a cone? I would assume that to be COMMON SENSE! Secondly, I paid $2800, if he needed any cream, he should have CAME HOME WITH IT.I requested a call from Dr. Bandwell on multiple occasions. To this day, I haven’t gotten ANY follow up!I’ll never take my pet back here!

Great customer service & specialized care.

Very friendly and caring staff! Love this place.

They wouldn’t let us go back in the back with our 5 young puppies to get their eyes examined bc of rules with Covid. Fine whatever I respected their decision (even though I was wearing a mask and full vaccinated). Where I lost all respect was when they let a guy go back there to work on a computer with NO mask on!! Then another client came in with no mask on and no one said anything to him. If you are going to enforce a rule please enforce! Not fair to us that follow them!

Great doctors and staff. Treated my Isabella like the princess she is.

I was impressed by the friendly & polite staff. Drs & techs super friendly & knowledgeable. I feel that my babys eyes are in very capable hands.

The optometry department, J.F. Swanson was an excellent DVM, I recommend him. He showed compassion, realism, and answered all my questions. Internal Medicine department was a horrible experience and I dont recommend anyone go to them. They lacked proper communication, concern for my pets health, and degraded me. I arrived 10 minutes EARLY to my appointment, but because of lack of proper communication, I was forced to reschedule because paperwork wasnt filled out fast enough despite me having interactions with staff. I saw another customer escorted to a room and was told they could finish the paperwork there, unfair treatment. Instead of spending at least 20 minutes with the DVM, the staff was forced to explain to me the DVM didnt want to see me, then tried to convince me I was at fault for being tardy despite being 10 mins early (negative reinforcement-stating policy is sufficient enough). When attempting to reschedule they wanted to reschedule 1.5 months out, total disregard to my pets health. Their website is horrible to fill out forms in advance and I was never emailed forms to fill out prior to my appointment. No reminder of strict policy was given by phone, text, or e-mail since I was a new patient. To top it off, it took me extra effort to go to the appointment since I had a major surgery 2 weeks prior. Dont expect compassion and proper communication from them. I dont mind driving farther out for a better internal medicine DVM and recommend Sugar Land Veterinary Specialists & 24 Hour Emergency Care. Their website is 10x better, quick and thorough communication through multiple options (texting, e-mailing, and phone) and understanding the urgency was able to get scheduled within a week. My visit proved Sugar Land Veterinary Specialists truly stick to their core values. Totally different treatment and atmosphere! Im actually thankful I got canceled and had a better experience elsewhere.

Dr. Susaneck is so informative & intelligent. He treated our older lab Gunner who had intestinal cancer and got him back fat and healthy for the rest of his days. And Dr. Susaneck has been amazing with my older boxer Gamble who has had all kinds of weird blood platelet issues & he even went temporarily blind (which would have been permanent if not for Dr. Susaneck ) My family & myself know Dr. Susaneck is a miracle worker & a total angel in my eyes!We love him! Thank you Doc. for everything!!!Tabetha Paysse

Our 2 year old french bulldog experienced a sudden herniation of his lumber disc and he lost function of his hind legs. We brought him to the hospital hoping for a miracle. The staff and Dr. Banwell were amazing. We are currently still recovering and dont know the long-term outcome; however, the professionalism and empathy shown by the entire staff at the hospital were beyond measure.

Was referred here from my primary vet and was somewhat reluctant as being referred to surgeons felt surgery would be the only solution. I was very wrong as Dr. Burkert suggested that surgery probably would not improve my buddys hips but anti-inflammatories might be a help. My little buddy really was much better with the drugs and I am so happy not to chop my little buddy up. Highly recommend Dr. Burkert.

The staff was friendly and helpful. They were able to quickly schedule my appointments so my pet was cared for immediately. We did need surgery and the surgeon answered all our questions. The price was expensive, but our cat is back to normal and running around and playing again. Totally worth it. The facility was clean with individual rooms for privacy. I would recommend this office.

Dr. Banwell and his staff are very attentive and kind. When our chihuahua suffered a leg injury, we were recommended this place by the VCA Animal Hospital on Gulf Freeway. We were nervous bringing her in to BAVS based on the reviews we read on here. For us - the negative reviews do not reflect our experience what-so-ever. When she recieved a clean bill of health on Dec. 24, they gave her a bark box as a gift. Again, they people have been great.

My pet has been treated by the internal/cardiology team for several years now and with each visit we have been treated with professionalism, courtesy and timeliness . Unfortunately, if you need their services it means that your pet needs special care therefore the staff has a compassionate disposition when you visit their facility. They offer a courtesy reminder the day before your appointment, they provide an estimate of the costs before treatment and the Dr.s have always explained thoroughly the procedure for that appointment as well as a printed reports of their analysis.

Had a very positive experience when we took our Pup in. Professional folks kept us informed. Communicated clearly throughout the process. I would not hesitate to go back to them or recommend them to others.

So professional and supportive. Exceeded all our expectations!!! Our fur baby became paralyzed in her back legs due to a herniated disc. The surgeon performed surgery and she started regaining the use of her legs within a few weeks. Neuro outcomes can be unpredictable, but we are certainly happy with our results and care received. Thank you for the excellent care!

Took a kitten with a broken back there and was told nothing was wrong with him. When pointed out he was acting like he was in pain and crying, I was told that was just his personality. A few days later his spine finally snapped cutting this spinal cord killing him. You could tell this baby was in pain just by looking at him, and hearing the pitiful cry. It still breaks my heart to think this baby had not gotten the help he needed!

Good news and bad news: The good news is that they treated my dog that needed to be put down with proper care and showed me the data and x-rays to back their heart breaking diagnosis. Her end was very peaceful under their care. It cost me $1000. My other corgi had a spinal injury that required surgery for $5000. 6 years later, he is 14 and pulls me on a walk.Bad news is that they are expensive. We were feeding a stray occasionally. One day, we foumd him shot in El Lago. Leg was shattered. Sent them an x-ray. Told us it would be thousands and might have to amputate leg. My local vet referred me to Neighbors Animal Clinic in Groves, TX (near beaumont). They said they would repair the leg (no mention of amputation). Would require 2 surgeries (one to remove pin), gave him antibiotics and home pain meds. I took the 1 hour 20 minute drive on a Tuesday morning. They came to my car in the parking lot filled with patients, took the cat, and performed a difficult surgery involving a plate, screws, and pins. He is doing wonderfully after 3 weeks. The doctor was great. I was charged $1000 total. I understand they would have done it for less if money is a problem,My dad was a physician. He worked 1/2 time charging people full price in a upper middle class suburb of NY. He then spent 1/2 time offering his services at a clinic where he had a coffee can (for those that remember them) where you gave what you could afford. And that was mostly for the patients sake so they felt they did not get a handout. I wish veterinary specialists would do the same.

We at Friends of League City Animal Shelter rescued 3 kittens born with eyelid agenesis, their upper eyelids were not fully formed. Fur dragged painfully across the eyeball. Dr. Lynsey Wagner is an incredibly skilled surgeon performing delicate graft surgery on tiny eyelids. These kittens eyes are pain-free now for the rest of their lives and they see great. We are all so thankful! Great job from the c entire staff who worked with us.

Dr. Lunny is awesome

Editing my review as of 03/10/2018:Ive been in contact with Bay Area Veterinary Specialists and they have provided me the records and went above and beyond in explaining everything that happened. I took my cat Friskie here last year in early October of 2017 for a blood transfusion and recommended tests and everything went well except for the abnormally large right front paw from the transfusion. He started having seizures several days later which may or may not have been a delayed reaction to the transfusion (but they informed me it was rare and highly unlikely). He had Chronic Kidney Disease for several years and has been battling it. They were kind enough to give him a blood transfusion even though all of his levels were not that great (which usually places would decline the transfusion from what I have heard and give it to another animal that needed it more).The reason I changed my review from 1-star to 3-stars is because they provided me the records and I have some-what of a closure of what happened. Although I am still paying off care credit (around $1,500~ left) from the visit. It is sort of expensive for getting the proper care needed. Dr. Savannah Craig is an amazing veterinarian and although it hurts even till this day to have lost my Friskie, I know he was in good hands and I am thankful for them for being able to give Friskie a blood transfusion to begin with with his then-diagnosis.I would recommend this place for emergency veterinarian care, just be careful and be aware of all of the risks associated with any procedure and do your research before you make any decisions as well.-George Rhoads

Great care for our dog! Dr Craig was very detailed and kindly explaining everything we needed to know regarding our Chihuahua... he is doing great now! had kidney failure and now he bounced back with her help and is doing great!

My cat Blue has visited the cardiology department twice. The care was fantastic and thorough. Doctor is great!!

These folks are great . My lab has had TPLO a surgery here on both legs Very caring and supportive vet and staff highly recommend them

Doctor Steven Susaneck is amazing! We are so grateful to have been able to have him consult us on our dogs cancer diagnosis. Our little guy means everything to us and we wanted him to get the best care possible. Dr. Susaneck is incredibly knowledgeable, we are absolutely confident that he gave us the best advice! Ive been told hes one of the best vet oncologists in Houston and I was able to see why for myself!

Dr. Wagner (eye specialist) is AMAZING. She is the most caring, helpful vet Ive ever been to. You can really tell shes in her industry because she cares about the animals, not the money. Id highly recommend her if your animal is having eye issues.

It was fast and professional.

I have a cat with diabetes and heart disease. She recently got real sick and I only want the best of the best for her, especially given her medical conditions, so I asked if I could bring her in on emergency basis and they said yes. She was hospitalized and I was a complete wreck, but Dr. Brayley and his team took excellent care of her. They updated me timely, had compassion for both me and my Emily, continue to guide me with keeping her stable, and Dr. Brayley always returns my calls and answers all my questions. Yes, they are expensive, its a speciality hospital, and worth every penny to keep Emily happy and with me as long as possible. Highly recommend Dr. Brayley, hes truly the best! His wife, Dr. Lunney I think her name is, shes pretty fantastic too!

Dr. Burkert took care of my sweet baby, Maverick, and got his knees in perfect shape! Maverick had to have TPLO surgery on both of his knees, and now he is back to running and jumping all over the place! I can’t thank Dr. Burkert enough for getting my baby back to playing like his old self!

Update....this business apologized and reimbursed cost of fuel for wasted trip.Updating from 1 star to 3, and chalking this one up to poor communication, which they hopefully will work on.After confirming consult on 12/14 and potential surgery on 12/15, this place was rude and unprofessional. Much more to this low rating, but not going to write a book.Wasted 2+ hour drive with my injured dog.

I took my cat to get surgery there and the staff was really nice. They were very attentive and sweet with my cat. Unfortunately the experience after has been extremely annoying and the worst! My cat needs to see a specialist for his eyes and due to some missed appointments he has been BANNED from being seen there. They are now making me drive an hour away when they are 3 minutes from where I stay.

Drove away our business by being extremely rude to my father at the front desk, when he went to ask about a ballpark number for a potential surgery.

Extremely disappointed. They took advantage of my desperation and being the only vet open at the time and used that to gouge their prices knowing I had no choice but to pay. Now I still have to pay an additional $700 to do what they wouldn’t in the first place. Don’t waste your time

We found a puppy in our driveway and was badly hurt. The Drs and the staff here were so kind and attentive. the staff went above and beyond for him. Theyve been so generous and patient and it has made this traumatic experience much more bearable. I cannot say thank you enough!!

We were referred to Dr. Banwell at Bay Area Vet Specialists from our regular veterinarian. We have been very pleased by their promptness in scheduling appointments, time waiting, and follow ups. The front desk has been friendly and helpful. Dr. Banwell has been fabulous! He has taken time to fully explain what was going on with our pet and the treatment options available. He is great at communicating after procedures. We highly recommend Dr. Banwell!!!

I was unfortunately referred to this clinic while my beloved pup was suffering from an autoimmune disease. Dr. Craig was the doctor who provided so called “care” for my pup. Upon first meeting, she never even physically examined my pup nor touched him. She treated him as he was some kind of infested creature. While speaking with Dr. Craig, she constantly argued with me and seemed more interested in how I was going to pay for the procedures she recommended than caring for my pup. I was provided estimates on the costs; which ranged from approximately $2200 to $2600 for the procedure. When I was attempting to pay, their receptionist added an additional amount due to their so called “hiccup” of their original quote. So, I had to pay the “high end” of their estimate plus their added amount. I felt obligated to pay because they would not bring my pup out until payment was completed. This was the worst experience I’ve ever encountered with a veterinary clinic and I hope future pet owners veer from taking their beloved ones here. My pup never recovered after seeing this incompetent doctor. It’s sad that the Texas Board of Veterinary Medical Examiners would issue a license to Dr. Craig.

Everyone here’s was so caring and attentive to our needs

I have had a good experience every time I have gone to Bay Area. Would highly recommend them.

Amazing staff! Amazing care! Went above and beyond for my Weim and Ive recommended these guys to many people. So far all referrals had similar, great experiences. Keep doing what you do!

We were referred here by our everyday vet because my dog has cancer. We saw Dr. Susaneck who was very helpful and competent. He advised we do surgery and we made an appointment with the Dr. Burkert. (scheduling was VERY SLOW. We had three appointments each a week apart. No sense of urgency for a fast spreading cancer- waited three weeks for surgery because we had to have a consultation with Dr. Burkert first, even though Dr. Susaneck consulted with him while I was there the first time.) Dr. Burkert was not hopeful my dog could have the surgery. There were a few excuses as to why. I was told we needed a CT Scan before he would so the surgery, so the day of what was supposed to be her surgery they started with a CT scan. I called halfway through the day to see if they were able to do the surgery. The receptionist told me all was good and she was in surgery right now. I asked for clarity “So the CT scan went good and they were able to move forward with surgery?” She said YES. An hour later I get a call from Dr. Burkert that he was unable to do the surgery because the cancer on her femur has spread to her pelvis and he “doesn’t like failed surgeries” they still decided to keep my dog overnight. Also got my hopes up because I was told she was having her surgery. I asked several times to be sure. The receptionists should be very careful giving out WRONG information like this. I decided to get a second opinion and asked for all my documents to be sent over to another vet. I had to call another 3 times to be sure they were sent over. Apparently the Doctor has to approve documents being sent over? I paid $1200 for a CT Scan I should be able to have it sent wherever I want to as many vets as I want without question, but every time I called the receptionists were rude and not helpful on the surgery side of the office. Well, we ended up getting a second opinion, our new vet called Dr. Susaneck to discuss her records and come to find out he didn’t even look at my dogs CT Scan, he just took Dr. Burkert’s word that the cancer had spread (very unprofessional considering Dr. Burkert isn’t an oncologist??) This all happened in March. Fast forward to this week In July- my dog is happy in three legs after her amputation and the cancer on her pelvis? Not there. I don’t think there was ever any spread to her pelvis. I will never go here again. I should have listened to the reviews. It was such a stressful time in my life & they were no help. If I would have listened to them my dog would not be here today. This review is long, because that’s how many bad experiences I had at this place. From the receptionists to the doctors. Horrible experience!

I wish I could give them 0 stars because they are completely horrible!!! We took our Yorkshire terrier there today because he has a liver shunt and the first thing they want to do is say he needs surgery no other treatment option! From the moment we walked into the door the only thing the doctor kept talking about was money no compassion, no bedside manner’s nothing! Once we opted out of the surgery we waited and waited and waited at least 30 minutes or more for the doctor to come back so we could discuss a plan to keep him healthy and happy,, she never returned!!I will never go back there, I definitely would never recommend anyone to take their pet there!!! They’re ONLY about making money not helping you make your pet comfortable.

Dr. Craig has been treating my kitty, Dug, for stomatitis. It is a chronic ailment and took some time to find an ideal treatment plan. She is very caring and thorough. I love that we can communicate via e-mail and that I receive a written summary of her comments/findings after each visit.

Brought my dog here for breathing problems. The first Dr. I saw recommended treatment for a couple of weeks, and if that didnt work, do a scope and maybe surgery. When I came back to set up for the scope and possible surgery, because the treatment didnt work, not only did he not remember me, but he didnt remember what he had said the first time. He even asked me why I was there! Once he was back up to speed, I was told another Dr. would be doing the scope/surgery. I could go on, but Ill cut to the chase. No surgery. They said the scope revealed an an enlarged pallet. A biopsy was done and, thankfully, no cancer. They said it was just an inflammation and gave me medication. At this point we had spent close to $2000. with them and her breathing was only marginally better. They call themselves specialist....I think not. I just lost my little girl this last Friday. Her lungs killed her. I WILL NEVER GO BACK TO THIS PLACE!!

We were referred here by our regular veterinarian and had a wonderful experience all around. My older boxer had a CCL tear a few years ago and we had a repair done at our vet instead of doing the TPLO surgery. He managed until recently but never really used the leg after the surgery. We medicated him until he got pancreatitis and then were able to manage for another year or so off the meds. Something happened recently and sent him into major pain so we did xrays and at our normal vet and was told his leg was shot and that there was so much arthritis in his knee. We medicated him again and made an appointment with Bay Area Veterinary Specialists as soon as possible. Everything was great, from the initial phone call to being greeted and checked in at the clinic to meeting and speaking with Dr. Burkert. The staff was beyond friendly and Dr. Burkert answered and addressed all of my questions and concerns. We decided it was best to amputate his leg due to the condition, his age and the fact that I didnt want to have to medicate him for the rest of his life with the pancreatitis. Surgery went well, they kept me informed and we picked him up the next day. During discharge they went over everything and made sure we knew what to expect and how to manage for the next 2 weeks. I had called with a question shortly after we got home and they got me the answers within minutes. A follow up call was made about a week after surgery to check on him and we just went in yesterday to have his staples taken out and was given the all clear. I was very impressed with the surgical staff and the entire process. Thanks so much for helping me and Braun get through this.

Awesome

Had an ultra sound done on my dog, found out he had a gallbladder stone. Had to get an emergency ultra sound done because my dog got sick. turns out not only he has gallbladder but also bladder stones. $900 later and They missed his bladder stones, no idea how but they missed it. I suggest try and find somewhere else or the sugarland vet specialist where they took care of him and found his bladder stones.

I can’t say enough nice things about Bay Area Veterinary Specialists and Dr. Craig and her staff. Some of the most caring people I have worked with. My cat had an accident and was almost paralyzed. They were professional and kept me informed throughout the testing and hospitalization. I have had pets treated at other specialty practices and Bay Area has been the most impressive. My cat is back to normal thanks to them.

Thank you for fixing Addie’s knee. I know you guys do this all time, but the hospital still managed to make us feel special and important. The surgeons here are very skilled in what they do. My family is already seeing the benefits of her surgery.

These folks are absolutely awesome. I had to take my Chihuahua Jake Davis there for respiratory problems, sent by my vet. They treated me and Jake Davis so kindly and with so much respect. The doctor didnt do a lot of unnecessary testing either. She actually said that if she were to scope him it could create a much worse problem and she did not want to put him through that. Prescribed steroids and said to monitor him. They checked on him while at home too. I definitely trust them and will not hesitate to return if necessary.

Dr. Wagner in optho is amazing. Highly recommend her.

Wish I could give more than 5 stars. Our pup hasnt even been discharged but I feel so compelled to commend this team. This staff has been so kind and understanding since the moment we walked in the door. Our dog has 2 broken legs and we are so shaken and distraught. They have answered all of our questions, regardless of how many times we ask the same one. Theyve been so generous and patient and it has made this traumatic experience much more bearable. I cannot say thank you enough.

Outstanding veterinarians- they care about your pet and want to help. I especially like Dr Braley and Dr Lunney. Thank you for your help as Bonny is having the time of her life! Bonny is three years old and rockets around the house as if she didnt have a septal defect. In fact, her heart is filled with love for her family and you all made that possible.

Would give zero stars if i could, they do not deserve even one.. i took my dog here before christmas last year, and frankly am still so bothered by the experience i decided to finally leave a review.. my 8 year old lab had a growth on her eyelid that had suddenly grown larger and while it did not bother her at all, was concerning.. took her to my regular vet who didnt feel comfortable messing with something that close to her eye and referred me to this place.. so i made an appointment for the following week and took her up there.. the vet saw her for a total of less than a minute, stated the optometrist would need to do a consultation before the surgery.. ok, fine.. i would also need to get her in to see him in the next week or they would charge me another consultation fee.. she would need blood work, biopsy and xrays before they would be able to proceed with the surgery.. the vet tech comes in afterwards with an itemized estimate of almost 900 dollars.. only for the pre-op work.. i told her that was an insane amount of money and she looked at me shocked beyond belief that i would not only question this, but did not immediately pull out my wallet to pay up.. i then asked how much the actual surgery was, she guessed probably around 3-4 thousand.. i was in complete shock at this point, said i could not afford anything near that and told them thank you for their time.. upon leaving i was charged almost 200 dollars for an emergency visit.. i had made an appointment, it was not an emergency visit..i later found a vet in bellaire that did the entire surgery for around 700.. the pre-op procedures cost around 150.. i am really curious what is so spectacularly superior about their biopsy and blood work that would constitute that large of a price increase.. not to mention the atrociously inflated cost of surgery.. the wonderful place i ended up taking her literally could not believe how much they were trying to charge for this.. they were more shocked by this than i was..this place is the biggest con i think i have ever encountered.. they prey on people who are emotionally distraught and squeeze out every cent they can.. i am so disgusted by the ethics of this establishment i am physically anxious as i sit here writing this..i tell every person i meet about this experience and will continue to do so, there is nothing that could ever be said to make what they are doing ok in any way.. they should all be ashamed of themselves but i know they will not be.. because they care only about money, not animals..

I have two Scottish Terriers that are suffering from bladder cancer. Unfortunately, the long term outlook is not great. Dr. Susaneck has been wonderful in prescribing treatments that will help prolong their lives comfortably. Caring friendly staff. Everyone is helpful when I am in there, which is a lot. It also helps that Dr. Susaneck is a big baseball fan like me. Many thanks to the staff and veterinarians at Bay Area.

I am so thankful for Dr. Brayley! He saved my 13 year old Siamese when she needed a feeding tube and then needed a blood transfusion. Thank you so much for taking care of my baby!

They are treating Eaude (chihuahua) for congestive heart failure. They are very caring and with luck and good doctors we might have her for some months more. Sorry about Moon but these things happen. There are situations the best of doctors cannot rectify. My heart goes out to you and I understand your anger and frustration. Blessings.

Had one of the best experiences dealing with a Veterinarian!! Dr. Swanson shook my hand and looked me directly in the eye and I knew then that I was in good hands! My Schnauzer dog is completely blind and he completely was accommodating to him! He did not treat me like I was a bad pet owner!! And Kudos to Sheila his assistant!! She held Rocky as Dr. Swanson had to do some eye checks with his machinery! And Sheila kissed his forhead because he was shaking!! That meant so much to me! Thanks again for such one of the best experiences I have ever had with my little boy Rocky!! And Sheila made sure that I knew to put the right medicine in each of his eyes!! I will always recommend this place!

I wouldnt even give this place 1 star. I was referred here by the vet I was taking my dog too and he did nothing but looked at him and said surgery needed to be done immediately. I think that should be the last option and was hoping to have had better answers. I literally handed them 200 dollars in a matter of minutes. My dog is already showing improvements again from the meds alone and with a 3rd opinion from elsewhere they have hopes for him. Thanks for nothing.

We took our dog to this place because he had a tumor and he needed surgery. So they charged us $640 just to tell us what we already knew! Then they told us that the surgery was gonna be around 2500 dollars so they were supposed to called us the following week to talk about the surgery. They never called us so we did an appointment and when we took our dog they charged us again $300 ! They dont care about your pet they only care about the money!

Today was our third time there. We saw a different ophthalmology doctor than we had the 2 previous visits. Dr. Swanson did not listen to my questions or concerns. Told me I was wrong about the visits and procedures from the 2 visits before. I have documents saying what happened and he flat out told me thats not what the other Dr said or did for our dog. Telling me the opposite of what the dr before told us and when i said what the dr said to us about her condition he quickly said No he would never say that. Very rude and inconsiderate. Treated me like a child. Then when the nurse brought me the medication for my dog she was very rude and basically fussing at me when I asked her questions. I will never ever go back there. Ive never been treated so poorly in a professional office. I would not recommend them to anyone. My pets are worth more than that and need better treatment. 👎👎👎👎👎👎

Kind people

Professional and friendly.

I would stay far away from this place! They will definitely drain your wallet and run expensive test on your pet. We have made 3 visits to see Dr Michael Rossi for my cocker spaniel for his skin issue he keeps getting really nasty scabs all over his body. Make the story short its test after test, antibiotics and more antibiotics he cant find whats causing the scabs they go away and come back again... We have spent thousands of dollars trying to get to the root of this. I feel like they have you where they want you, because your pets are like your kids and the Dr just plays with your emotions, he doesnt care about your pet, just the high vet bill when you leave the office. Just be ready to spend a lot of money there for expensive test, they have you go back for follow ups just to do more tests doesnt even tell you how much the test are, you will find out at the end when the bill comes.

UPDATEthe two stars are for the vet himself for being nice, but otherwise dont bother. Called inquiring for an MRI and the receptionist proceeded to tell me the vet would want to examine my dog and THEN he would give me a quote for the MRI scan. Made the appointment and guess what.... they dont even do MRI scans. wasted my time and I’m $140 short because of it.Update per the response from the owner: when originally calling, i was only asking for a quote on an mri scan. the receptionist failed to tell me that this specialty vet clinic did not have an mri on call to be able to complete the procedure. i made this review to have future clients be aware that the receptionist will not tell you a sum of prices. i apreciate all the words and advice the vet gave to us but i do not apreciate the business not telling me that they cannot preform a procedure i already new was necessary to begin with. i did not go to this clinic to give my dog an exam. i was referred to this place for an mri when previously already having an exam from my vet. i told all of this to the recetioptionist when i originally called.

Special thanks to Dr. Swanson and his staff at BAVS for the complimentary eye screening for our service dogs. Also, thanks to ACVO/StokesRx for supporting this national program.

Im gonna start from the beginning when me and my wife brought moon in and checked for heart disease. Unfortunately he had it but he was happy and a normal cat. Dr. Eryn Shipley prescribed him atenolol 25mg #15 she said wait a week and go back to the vet to check his heart rate. During the week of taking the medication he started not acting like himself and having reactions to the medicine. 15mins before his visit he went into cardiac arrest and died in my arms at the vet. My heart broke June 13 2016 at 615pm. He was the kindest most gentlist cat in the world and did not deserve the half ass treatment he got. He shouldnt have been prescribed this medicine which is not approved by the FDA and I felt like they just gave him the medicine to make him pass quickly. I will not be taking my other animals to this place ever.

Very good place recommended