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Portal Dental Care
12035 Bammel North Houston Rd B, Houston, TX 77066, United States
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Da
Review №1

I just left this place and definitely pleased with my visit. I love the way Dr. Shorkralla took his time with my cleaning, made sure it was painless, and they made sure I was very comfortable. Their staff is very welcoming and I really recommend this place. Their awesome staff explains everything you need to know ahead of time what your insurance will cover. No hidden fees here, plus definitely in my budget.

Ka
Review №2

Very personable. There was an issue with the insurance. However the front end staff went above an beyond to solve the issue. Very clean and sanitized. My nephew is special needs and the entire staff made him feel safe and comfortable the entire time. This was an emergency appt. I didnt mention when making the appt that he was a special needs person. The entire experience was genuine and compassionate. Thank you guys!

Ph
Review №3

Well after almost 4 years having braces finally got them off. but the result is not what I expected after 4 years long. The Othodontist just does not care about his patients. The day they take them off he just take a quick look at my bite and then take off. I left with crooked teeth. Many times i spot out some of the spaces of my teeth that he does not see and some adjustment that I want to improve my teeth, he just got mad and annoyed by my words. After one week having the braces off, I have to go find another Orthodontist to adjust my bottom teeth because I keep on biting on that one crooked tooth. The day They take them off I just gave up on them and let they do what they want to after 4 years long of waiting I still do not get want I expected. I would never recommend this place for anyone that want to get their braces here.

Am
Review №4

Lovely peopleFront desk ✔Dentists ✔I got four extractionsA crownA night guardAnd fillings10/10

Ji
Review №5

The worst experience ever!I wanted to do regular cleaning, and I scheduled the appointment. However, I waited for an hour to see the doctor. Then I had to catch the rush hour. What did the appointment do!Meanwhile, they did not tell me about my insurance deductable and told me my cleaning was fully covered. However, after a few weeks, I received the bill. I called them and got the wrong information. I did not know it was the insurance deductible until the next business day. I worried about the bill for the whole weekend.

Ab
Review №6

Great place and great people. Highly recommend. Very professional. Sarai is so caring and makes sure you are taking care of.

Ni
Review №7

I dont need ziptibidip from the owner of this place. The fact is you dont want to talk about your from-to prices over the phone. Other dentists I talked to have no problem with that. So, their prices are more competitive.

Ib
Review №8

Everything is amazing at this clinic, every time ,beginning from beautiful and smiling faces at front disk to the nurses and finally with most gentle and expert Doctor Shokralla.

Ti
Review №9

My family has been coming here for 5plus years they are clean and reliable. Very good dentist and Orthodontics also sweet helpful assistances. I will be coming here for the long hall.

Bl
Review №10

♥️This team @portal dental is the best…Ana and crystal … ♥️🙌🏼Love them! They are my girls 🙌🏼♥️

Yo
Review №11

Excellent office,all the staff very friendly and focused on their work,the atmosphere is very welcoming, both the doctor and the assistants and the girls in the front do a great job.

Ca
Review №12

I LOVE this office! I have been coming to Portal Dental Care since I moved to Houston Texas back in 2017 and even though I’ve seen staff come and go, they’ve always been EXCEPTIONAL! The team here is so friendly and caring. They always address me by name and remember my face, even with a mask on! 🤗 Particularly, I come here to get cleanings and for my Orthodontics appointments. I never have an issue scheduling and they always work with my crazy work schedule. I want to commend this amazing team and I know they’ll keep up the amazing work they are doing to help make us SMILE! ❤️

Za
Review №13

Highly recommend! Crystal at the front desk is the best!

He
Review №14

It was my first time going to this dentist and I absolutely loved how professional and caring the entire team acted! There is almost never a wait and they’re following COVID-19 procedures. I appreciated their service and friendliness so much that I switched my children to this location! Rest assured you will be taken great care of at this location!!! :-)

At
Review №15

My husband has been here couple of times. First time here with my lil boy....so good so far :)

An
Review №16

Great customer service!!!! First time at this dentistry (Bammel N. Houston) The facility was very clean and the wait time wasn’t a problem. The Dentist explained everything clearly in regards to the treatment that my daughter received for that day; She was also caring and nice. There were other small children in the waiting area without mask, due to the COVID 19 pandemic it would have been proper for the clinic personnel to enforce the mask requirements for the children.

Me
Review №17

I have found my forever Dentist ♥! I loved EVERYTHING about my visit! The staff was so very nice and friendly. Dr Le is extremely kind, patient and understanding. If anyone is looking for a Dentist, I HIGHLY recommend! Oh, and the prices are wonderful and the front desk did an amazing job helping me understand my insurance! Great visit!

Ga
Review №18

Portal Dentist in my opinion is a great dentist I’ve personally been coming here since i can remember. They care for there clients and show tons of respect and make sure your on time for every appointment.

Ti
Review №19

Great place! Both of my children come here and have been patients for the past 3 years. Hands down the best dentistry. The staff is super friendly and always welcoming 😃

Re
Review №20

I got referred through my best friend! So i figured i give them a try. And for it being my first visit i was truly impressed. Timing was on point also very very kid friendly!! The dental assistant i believe her name was sarahi (hope i was right) she was just perfect i will most definitely be requesting for her again!! My daughter was scared and nervous and started to cry and she made my baby feel comfortable and calmed her down. The whole way through

Ca
Review №21

BEST DENTIST EVER! The whole staff is so nice, they make sure that everything is done well to the smallest detail specially now with the pandemic. Crystal and Dr. Le did a great job explaining the treatment I need done including how my insurance works. I will definitely will be coming back! 😉

El
Review №22

Very prompt and always helpful when we have questions. My daughter’s orthodontist procedure has been amazing. I am glad to be able to have as our dentist provider. Keep up the good work!

Br
Review №23

Amazing experience. I’ll never go anywhere else. Ana was so very helpful. I was extremely stressed but she was just so patient and kind. I left feeling relieved and happy.

Ca
Review №24

I went in with my baby girl today. Shes almost 4 and at this age they arent very good with any kind of Doctors. Dr. Lee was very patient with my baby girl and was showing her the tools she would use on her to make her more comfortable. She ended up throwing a fit anyway haha but again, the Dr. And her assistant were very patient and my daughter was happy when we left.

Ni
Review №25

Could not get tooth extraction prices from-to from her by phone. I dont think scavengers could be good dentists.

Li
Review №26

What an awesome experience I had!! 100% recommend. Lety was very nice and patient with me, also front desk was very nice when I arrived. Waiting time was little to none. I’ll be bringing my whole family here ❤️. Thank you Portal Dental Care!

Lo
Review №27

First experience was professional, clean, informative, and pleasant! Ms. Ana & Crystal Are Fantastic ! I felt very safe and welcomed, I look forward to the many more visits for my daughter. Thank you for all your do!

pr
Review №28

My son is a patient here and we love the friendliness of the office staff. Wes re always greeted with smiles and warm conversations. The dentists and orthodontist are great as well.

J
Review №29

Awesome service , all stuff is so friendly and made me feel comfortable since the minute I arrived . Thank you’ll for a great service .

Jo
Review №30

If your scared of the dentist this is the place to go. The assistant Sarai is awesome!

ed
Review №31

Excellent and fast attention, complying with all the protection measures for Covid19, Thank you for your service. I recommend 100% this clinic.

Sh
Review №32

My family and I have been coming to Portal on Bammel N. Houston for over 10 years. It never fails their staff is always wonderful.. Keep up the good work!!

Sa
Review №33

The service at this facility was such a pleasant experience, even during COVID-19! That does mean there is a bit of a waiting period, but Portal Dental Care employees take care to safely introduce patients to clinic and they are very friendly. Would recommend to families any day!

cw
Review №34

Friendly staff and doctor. The doctor explained everything clearly. That’s a PLUS. The process from you entering their office is clean and sanitize due to the situation, so happy about it. They were very patient and understanding with my multi ppl appointment and didn’t feel RUSH. A PLUS PLUS. Our appointment were on timely manner which is also a PLUS! Another big plus due to large amount of out of pocket they didn’t look belittle at us nor rush us to get it all done right there right then, which shows a lot of someone’s character/biz. We will be transferring the rest of the family here. 🤗

Do
Review №35

During the COVID - 19 pandemic my greatest concern has been service providers maintaining high standards with their service provisions.My initial apprehension and anxiety was quickly resolved as I observed the techniques used by the staff to facilitate my care.I am a nursing professional that works in surgical services, my experiences with safe standards are part of my daily practice.My experience during my dental care was impeccable and safe.Thanks PORTAL DENTAL for providing safe quality patient care!

Me
Review №36

LOVE IT!!!!! The staff are very friendly and caring. I would really recommend coming here to Portal Dental Care.

Je
Review №37

My experience at portal dental care has been great so far, they make sure u feel comfortable in every visit, while still taking safety procedures with covid, I’m very happy with my braces, I would totally recommend !

la
Review №38

I love this dental office. The employees are amazing and you can tell they really pay attention to you!they are very professional and kind

Ad
Review №39

My daughter and I have been coming here over the past 5-6yrs. We always come back when we are due. The staff and Doctors here are awesome! They are very knowledgeable, helpful, and understanding. They explain all services and prices very well. The time we spend here is always very short, we are out in no time. It is a great experience every time. I like that the office is always clean and well maintained every time we visit. My daughter and I are very satisfied and happy with this dental office. We highly recommend.

De
Review №40

I been seeing Dr. Lam for years & recommend her. The staff is great!

Se
Review №41

Love this place! Have been coming here for 10 years. They are great with kids. The staff is friendly and helpful and they have always worked with me. Would definitely recommend it to anyone of all ages.

Mi
Review №42

I have been going to Portal Dental Care for many years, and am completely obsessed with my teeth and oral health. I was anticipating my dentist appointment this afternoon, and am always excited to go because I have such great dentists that make sure my teeth are always on point! I was also nervous because of this ongoing COVID19 pandemic, and I must say that my experience was wonderful as always. They were extremely hygienic, in full gear, and took every precaution to make sure new safety protocols were followed. Dr. Reinholtz and staff are like family and definitely take pride in their work. Take care of your oral health even though most of your face is covered during this time. Having a clean mouth is a good thing!

Is
Review №43

I love there service and how they treat my kids

Er
Review №44

I was apprehensive to come to the dentist, but after visiting Portal Dental Care, Im so glad I found them. Ana and Crystal are the sweetest and the Dental techs are just as nice. Ive met Dr. Lam and Dr. Escobar and they are both friendly, personable, and patient with anxious patients, such as myself. So glad Ive begun getting treatment here, definitely going to recommend this location to everyone I know.

Ke
Review №45

I’m very satisfied with our experience today with Dr. Lam and her assistant. They were both great with my daughter and very thorough if the treatment plan. We will definitely be back here.

MA
Review №46

Not what it used to be. I miss the old doctors.

Fr
Review №47

My family and I have been going to Portal Dental Care for many years now. This location is very clean and their staff is very personable. When needed I always can get an appointment very quickly. Highly recommend them for your dental needs.

Da
Review №48

Very friendly and helpful and the workers are the best to talk to because they speak English and Spanish

Ri
Review №49

The receptionist was friendly. I didnt have to wait too long to be seen. The hygienist / dental assistant was professional and courteous and the dentist did her best to make sure I got the best care and most honest treatment plan option. Great experience overall

Be
Review №50

Great staff and great dentists specially Manager Vanessa Herrera, friendly and always happy to welcome us. Me and my family have been patients for over a year now and love this location. Pricing is reasonable and they work with your budget. Excellent experience and recommend this location 100%.

Vu
Review №51

Friendly and competent staffs. Nice and professional environment.

Pa
Review №52

The place was nice and clean. Dr. Lam made me feel comfortable and was very kind.

Na
Review №53

I had set up an appointment & was quickly approached by very friendly staff and I was able to continue with my treatment. Crystal in front desk was very helpful in explaining the process & the Drs. are so nice and made sure I was comfortable in every step of the procedure. Most definitely will recommend & thank you.

ma
Review №54

I have been coming here for many years and all my family. I’m very happy with the services and staff. Staff is very friendly Vanessa the office manager she is very nice she makes us feel like home.

St
Review №55

Great place. In and out real quick like nothing. Been taking my kids for 3 years now never had a problem. I really recommend this place.

Al
Review №56

Went to get braces, was greeted as soon as I walked in. Very friendly and efficient staff. Was in and out in an hour and 20 minutes. Very pleased with the experience.

Je
Review №57

Friendly staff, clean office, wonderful experience!The Manager Vanessa Herrera was by far the best! Fantastic customer service friendly and very helpful! I will recommend to all my family and friends!

Sa
Review №58

The staff is very informative and friendly. The pediatric dentist is so sweet and patient. She was able to calm my daughter down easily and gave her her space when she felt uncomfortable. The front desk receptionist Maria is awesome!

Ti
Review №59

Take my daughter here. They are very friendly and professional. Always makes you feel very comfortable and if you have any questions they will answer. I would recommend this dentist office to anyone.

Li
Review №60

All of the staff is courteous. They explain what needs be done and help find you financing. Terrific dental office! Vanessa the office manager the person to communicate

Li
Review №61

I been going to Portal Dental for years. I love the way they treat me and my children.They take you in so quick you don’t have to wait in the waiting area. The only receptionist in the front that listens to my needs and is very patient and professional is Vanessa Herrera I recommend you to always ask for her. It’s been several times where I have emergencies or concerns with my boys and she’s always Able to book at last minute appointment. Your the best Vannesa and all of my boys love her she’s very sweet and caring.

Ja
Review №62

Very professional, very affordable and serene atmosphere. I give them 10 thumbs up! Thank you

Er
Review №63

The staff is very friendly and patient. I’ve been coming for a couple of years now. My kids love coming here. It’s not scary for them, and they look forward to come for their check ups.

Be
Review №64

I been going here for a while , all doctors and Front desk ladies are very very NICE!Never been a fan of Doctors/Dentist but these guys make you feel safe .HIGHLY RECOMMEND THIS PLACE !!

Pa
Review №65

My kids and I have been patients of Portal Dental for 4 years now. From our first visit this office has always been very professional, attentive, caring and detailed. We have been very satisfied with the service we get every visit. Vanessa is the epitome of GREAT customer service. We will continue being patients of Portal Dental as long as we reside in the area.

Si
Review №66

Amazing service was given here for me and my family. All the dentist were nice and gave great cleaning. I would recommend this place to all my friends and family.

Cr
Review №67

My husband was very satisfied with his first visit. The girls in the front to the assistants in the back were very nice & friendly. My husbands treatment was explained detail by detail. He is not a fan of going to the dentist but was very happy. He also started treatment & it was painless. 2 thumbs up

Je
Review №68

Dr.Wang at Portal Dental Care (Houston location) is beyond amazing & so professional. Dr. Wang & her staff are really polite, caring & nice! I really love this dentist Portal Dental Care! I’m very picky of who checks my teeth & Dr.Wang is the best to go to! I highly recommend her! A+++ 👏🏼👏🏼👏🏼🙏🏻❤️

Jo
Review №69

I am very pleased with their care. I have received splendid care starting from the front desk all the way to the doctor. My wife just had a major procedure done and am grateful for the way they explained everything to the actual care. I am referring everyone I know here :)

jo
Review №70

First let me say that my experience at Portal Dental has always been pleasant, great dentists and front office staff are always very cordial. Now here is my complaint. I have been calling now for 2 weeks to get a situation rectified with credit card billing. I was notified by my flexible spending account that the payment for partial dentures was denied due to the fact that the dentist office did not provide me with the product. I have contacted the office on several occasions for reimbursement and cannot get a response back from the Manager. The young lady that I have been communicating with has been very nice, but she is unable to take care of this situation. I am very disappointed as I really appreciated the service and care until now. I need my money back on the card asap.

Gr
Review №71

Both of my kids and myself have been there and no complaints whatsoever. I was very concerned with a couple of my teeth. They actually offer options that are available so that you can have the work completed. I even discovered that prior work I had done elsewhere was not as good as I was led to believe. Most of the staff is very friendly and professional. The dentists and assistants that we saw are the best.

As
Review №72

I’ve been bringing my boys here for years. And I love how friendly and helpful they are. They take great care of my son’s teeth.

As
Review №73

Y’all have been the best dentist service I ever had

Ka
Review №74

Very clean office. Friendly smiles. Definitely referring my friends and relatives thank you for a great experience.

ro
Review №75

I was searching for a dentist to clean my teeth before I had my baby girl (new to the area). They took very good care of me. Very professional, passionate, clean and courteous! Needles to say 2 years later, Im still a patient and now they provide services to my family. I would recommend them to anyone!

Jo
Review №76

My mom has been taken us to Dr. Lam for years. We wont go anywhere else. The staff is friendly too

De
Review №77

Had a teeth cleaning schedule and my dentist Michelle really took care of me. She went above and beyond for me. Cant wait till my next appointment.

Be
Review №78

Great customer service and staff. Was in and out in no time. Staff followed all safety measures during this time. Love taking my kids there!

Di
Review №79

My kids love it here, we have been coming since they been toddlers. Love the front office.

Ab
Review №80

Awesome experience!! Staff very nice and friendly. I have been coming to the dentist for many years now and I can honestly say they have the best team. Starting from front to back Vanessa who has been there for many years very nice , Maria she’s a very nice lady, leticia, Nataly, Paulo and I’m sure I’m missing a few they are awesome they always make it feel like home. I’m very pleased with their services and care. I will strongly recommend the Portal Dental Care.

Ga
Review №81

We have been coming here for awhile and we love it! Staff and Dentists are amazing.

Se
Review №82

My braces experience was very well, my teeth were straightened just how I wanted them and the cleaning days are no hassle.

Sa
Review №83

Lara Regis, DDS Is in my opinion, the BEST dentist out there. I had work done on my front teeth and the results were amazing and her charges, unbeatable. She went above and beyond...... Even continuing to perfect her work on my teeth until well past closing. I would recommend her to anyone wanting the best work done at the best price. She is simply the BEST out there.

An
Review №84

I love this dental office my kids been coming for 7 yrs...

Al
Review №85

Great place, everyone is so friendly. Very clean!

je
Review №86

The Doctors and Staff were professional, friendly, and efficient! My tooth extraction was difficult for the Doctor and because of his expertise, painless from start of the injections through to the actual removal for me. If you are afraid of pain...this is the place to come!

ma
Review №87

Very nice, exceptional staff! The dr. Who took care of me was great. She made me feel at ease.

Cl
Review №88

Lets start with the front office staff. They are very plesent to communicate with, also very patient with all the hectic insurance changes my husbands company is going through. The nurse that assisted my two kids was very gentil and also very kid friendly which is a plus. Dr. E was very patient and gentle with my daughter. I have a follow up in two weeks and I appreciated that they were not pushy to get a small procedure done the same day that i will be taking care of in two weeks for my daughter. I look forward to bring my kids to this office.

Ch
Review №89

Great dentist. I’ve been coming here since I was a little girl! They addressed and fixed any problem or concern that I have. Very affordable .

Et
Review №90

They take care of my teeth well and fast, so I definitely recommend coming here if you are in need of a good dentistry close to home

me
Review №91

Once you try theme you won’t search for any other ...EVER . Just amazing in every way you could possible imagine.

El
Review №92

Friendly staff, office clean, dentist are awesome. Great experience and will be referring family and friends.

Ar
Review №93

I have been taking my children to Portal Dental Care for the past 10 years and i just love how great the dentists are and all the staff specially the front desk recepcionist Vanessa. I really recommend this place .

Lo
Review №94

I have been a patient of Portal Dental Care for a few years now my experience with them is always pleasant and they have an amazing staff.

Jo
Review №95

Great place staff is very friendly specifically the best thing is the office is very clean. Looking forward to my next visit.

mi
Review №96

Great and friendly front office staff and the assistants are top notch. Great place to be

Er
Review №97

Great staff, I would definitively recommend to my friends and family.Thanks to Vanessa for all your help!

Ka
Review №98

The staff are friendly and professional. A good place to choose to take your love ones. Theyll be in good hands. 😊

Mi
Review №99

It’s a very nice clinic all the staff is friendly and they have good doctors

He
Review №100

Friendly staff, clean office, wonderful experience! My toddler and I felt comfort and welcoming.

Information
47 Photos
100 Comments
4.9 Rating
  • Address:12035 Bammel North Houston Rd B, Houston, TX 77066, United States
  • Site:http://www.portaldentalcare.com/
  • Phone:+1 832-286-1014
Categories
  • Dental clinic
  • Cosmetic dentist
  • Dentist
  • Orthodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:10am–6pm
  • Tuesday:9am–2pm
  • Wednesday:Closed
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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