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Vision Source Willowbrook
17282 TX-249, Houston, TX 77064, United States
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An
Review №1

Mona was wonderful and very helpful. She answered all of our questions about my glasses and explained everything in detail. Weve been here many times and Mona has alway been great. She is very knowledgeable and makes us feel good about picking the right glasses.Dr. Lin is magnificent! I just love her attention to detail and how she remembers my previous visits. Makes me feel that Im getting great continuous care and getting the care my eyes need.

Pe
Review №2

Just had another amazing experience at Vision Centers of Houston Willowbrook!!! First of all, really miss Dr. Nasser. However, Dr Lin is just as awesome. Dr Lin really cares about the patients and it shows. She was happy to answer my many questions about lasik surgery enhancement and other general questions as well. She took her time and made every effort to make me more relaxed.Furthermore, Wilma in customer service was so incredibly patient and helpful while helping me pick out new sunglasses. Must also mention that Jackie another technician was soooo super sweet and was so nice while doing the beginning of my eye exam.

Ro
Review №3

Great customer service, second to none ! John is an ASSET for Vision centers of Houston. Can not forget to mention Adam & Mona also very customer oriented. I felt like I was with family and it was a pleasure to do business with them. I highly recommend if you need glasses, this is the place to go. They wont disappoint you.

Ca
Review №4

Dr. Chappel was Amazing 🤩! Definitely will be back, he was very patient and kind.

Ma
Review №5

Dr. Chapman was very informative and made this way more than just your typical eye exam. Mona helped me save money for future procedures. I have been a customer at Vision Source Willowbrook for 7 years and they by far made this a great experience.

Mi
Review №6

Been coming here for years even after I moved to the south side of Houston. Dr. Poly is who I started with but the last few visits Ive been attended by other docs and they all are amazing. Special shoutout though goes to Dr. Chappel! Absolutely loved his personality today, his energy and attentiveness. He did an amazing job. Im indecisive so special shout out also to Wilma for her patience and assistance with picking the right pair of glasses and getting all the essential coatings and tints to get these beautiful near-sighted eyes looking right.

Ms
Review №7

I have been coming to Vision Source since 2001. I have never been placed on hold for no damn 30mins. OMG.... what the hell. I called last week & left a voicemail. Nobody called back. This is so sad. Looks like I will be looking for another eye company to go to since I’m always on hold.

Fr
Review №8

Fantastic service!!! Dr. Khanh Pham gave an excellent eye exam. She was personable, courteous, knowledgeable, and thorough. She even went the extra mile to check and explain an additional problem with my eyes.The optician, Mona, did a superior job as well. She was so real and I like that. I like straight talkers and her willingness to share past experiences of her field. She answered all my questions and explained everything completely. She even printed out my insurance benefits so she knew my exact coverage.Cant wait to pick up my glasses. Sure hope Mona is there to do the adjusting because I know she will do a proper job.

da
Review №9

Dr. Lin was absolutely amazing with my 1 year old!! From the moment she walked in the room she was very out going and caring. She listened to my concerns and gave me the reassurance that I needed for some peace of mind! HIGHLY recommend her! So happy we found her and she will most definitely be our daughters permanent optometrist!

Cr
Review №10

Been coming here for years! We love the service and quality of the glasses. Mona helped us out this time, she was super nice and helpful!

Ma
Review №11

Dr. Lin is seriously the best! We first went to her for my daughters checkup in 2020, and she saw something that concerned her, so she sent us with a specialist to get a second opinion. My (at the time 5 year old) wouldnt stop talking about her for weeks. Shes great with kids and was very detailed when explaining her concerns and answered any questions I had. She did not seem rushed either and answered everything in depth. Fast forward to this year, I thought my girls insurance didnt cover Vision Centers but I was prepared to pay out of pocket exclusively because of Dr. Lin and how comfortable me and my daughter felt with her. However, it turns out she helped double check and my insurance does cover Vision Center, which just goes to show how caring she is that she would double check that.

da
Review №12

Shes great!!!👍 Helped us pick frames and everything. The best customer service Ive received in a long time.

Br
Review №13

My experience with the Vision Center was excellent as always!!! The customer service was awesome. Mona did a great job with helping me pick out my new frames, she’s very knowledgeable and has great taste.

Ca
Review №14

Dr. Chappel was terrific! So knowledgeable and very patient with me. He explained everything clearly and answered all my questions. Having had LASIK 3 times, I suffer from chronic dry eyes. He made several suggestions and added better eye drops for me to be using. Making an appointment soon with Dr. Chappell for my husband.

Je
Review №15

My husband broke his glasses and he needed another pair. We went there this morning and a young man named Adam helped us. He was very polite and willing to answer my questions. If you need a pair of glasses I strongly encourage to go see this young man.

La
Review №16

You guys are very professional and helpful. You are very welcoming and friendly.

JO
Review №17

Great location, Selection and Staff. My daughter just had her first glasses recently with Lin the Optometric specialist. She is extremely good at what she does. Great with children and helps create a extraordinary experience. Thank You, we will definitely come back for all family needs.

sa
Review №18

The staff were extremely patient and knowledgeable. Wilma was extremely helpful and gave great advice on how to gauge when a child might be ready to start wearing contacts.

Ra
Review №19

Mona was wonderful..she helped us find the perfect glasses 👓 Dr.Pham was very friendly and helpful! Thank you ladies for a great experience!

Ho
Review №20

Adam was great when I came into the shop for my nose pads. Quick service and very helpful.

Sh
Review №21

Wilma was very helpful and patient while helping me select my glasses. Both her and Doctor Delagarza were awesome!

Ka
Review №22

Excellent customer service. Dr Phan and Mona was awsome. Ladies really made me feel comfortable.

Ti
Review №23

Ive been coming here for about ten years and was very happy with Dr. Lang the past few years. We were sad to hear of his departure as he was the only one who got my husbands prescription down perfectly. My last two visits here with my 6yr old and my 15yr old were by far the best experience. We saw Dr. Kruger and it was literally like having Dr. Lang back. Very intelligent. Informative and well mannered Doctor. We hope he sticks around as it is rare to find good doctors now a days.

Ga
Review №24

A woman by the name of Mona is so helpful, every time I come here she’s always so friendly and helpful

Ke
Review №25

Thank you Galena for all the help you gave me while both my contact lenses and lenses for my frames were on back order. (Nearly two months) Your voice of reassurance was truly helpful while displaying professional management skills in the office made me less stressfully during my many visits. The lenses for my glasses were upgraded free of charge by the manager (Alice) as a courtesy. Thank you Alice! I saw Dr. Chappel and must say he was very thorough to make my prescription fit just right due to my vision issues. I highly recommend his service.

De
Review №26

Dr Lin gave me my eyesight back. I am so thankful to her. I had very bad cataract in both eyes. That wasnt brought to my attention by eye exams I had gotten just a few months before I came to see her. She immediately put me me touch with a wonderful surgeon that remove the cataract in both eyes and now I have 20/20 vision and no more glasses. Dr Lin is great she is very good at her job. Im her patient for life.

la
Review №27

Had a great experience!! Mona is amazing and very helpful she went out of her way to help me, And made sure I was completely happy with what I was getting. I got exactly what I went in to get, very friendly and nice made my whole experience smooth and easy. Also all the other staff was nice as well this was my first visit but definitely won’t be my last, I am more then satisfied with the service I received and will definitely be going back.

Sw
Review №28

Date of visit: 03/06/2021Very professional service! From taking temperature when we enter to keep two pen holders to seperate used/dirty pens from clean ones they consider every small detail to maintain hygiene. THEIR STAFF- each and every person were wearing masks PROPERLY covering entire face and they all were wearing Gloves! Where ever i go i see most of the people wearing mask on mouth 🤦.I was taken care by WILMA , she explained my doubts , questions with lots of patience. She helped with giving many options and choosing the best one. Thank you Wilma.I havent received my prescription glasses yet but once I get them i will update my review.. -

Ka
Review №29

Had an amazing experience with Dr. Khan Pham. Shes very professional and helpful.

ye
Review №30

Excellent service. The staff is polite and friendlyDoctor Delagarza and Mona very profesional and knowledgeable.We are really satisfied

Ch
Review №31

I never leave bad reviews but in the case, I felt it completely necessary to point out the lack of professionalism I experienced during my BRIEF visit. If i could leave a ZERO star I would. Before visiting for the first time, I read so many wonderful reviews and decided to give them a try. However, as soon as I arrived, expecting to be greeted with respect and regard, I was surprised to be greeted by front desk staff who were very unprofessional and far from kind and inviting. I ignored it and proceeded to ask about insurance and if they accepted mine and was told very inconsiderately, “You need to call your insurance and ask that yourself”. I have never felt so disregarded as a customer in my life. In my experience as someone who has worked front desk many years, I know first hand that your front desk staff is the most integral part of a customers experience, being that they are the first and last person a customer sees and is the first impression of the company as a whole and reflects their standards as a business. Never being to Vision Centers, by that encounter alone, I can only IMAGINE how the rest of my experience could have gone. I strongly advise management to take it upon themselves and re train the two African American girls who poorly represent the company.

Br
Review №32

Mona amazing she was really helpful with my child and me I can’t wait to go back !

De
Review №33

They were quick to get me an appointment that worked with my busy schedule! They were quick and prompt when i arrived and their staff work together to get the job done. The optometrist took her time to answer all of my questions and was down to earth. The manager took her time finding the perfect frames that i loved and explaining on what my insurance covers, what i needed in a lens, and what I didnt. She never tried to sale me anything that i didnt need and I didnt feel pressured on buying anything. This has been the best experience I have ever at an eye appointment. Thank you to all the staff and the doctor that made this experience memorable to me. I will definitely be back for all my eye care needs!

La
Review №34

I have a great experience here every year. The Dr.’s And staff are very attentive and explain everything I ask in depth. This time Demarkus helped to style and fit me for new frames and sunglasses. He was extremely professional and efficient at making sure I had the right frames for my face and also my style! I’m VERY pleased with the service I received today! Thank you Demarkus!

Ti
Review №35

My experience here at Vision source as always been excellent. The staff have been extremely helpful finding the right glasses that fit my personality and look. Mona has been my representative that has help me the last few times in there and she is really awesome to work with. Thanks for all the help!Kind regards,Gino Pulgini

Tr
Review №36

Mona and the technicians did an awesome job! Very customer friendly!

Ce
Review №37

Mona was extremely helpful, highly professional, and I couldn’t be more pleased with her customer service and kindness. Thank you!

ma
Review №38

Its great staff here at vision source they is all helpful. They dont have know very long wait time in with tech next the doctor s exam your eyes. When the doctor is finish you come back to front to pick your frames an get your new glasses price, an you on your way home. Love Vision source been coming here before 2013 #1

Sa
Review №39

Mona was excellent!! She was so helpful and kind!! I had an eye glass emergency, and she was understanding and extremely patient!I am so grateful for her help today!

cc
Review №40

It was my first time at Vision Source & I loved the attention I received from Dr. Lin & the staff. I had lots of questions & everyone was patient & kind when assisting me. Dr. Lin made made sure I felt satisfied with my needs so I’ll definitely be recommending her to my family & friends. I do wish they had a larger selection of affordable frames that my insurance allowance covers so unfortunately I did not select frames but hope there are more options when I go back in a week

De
Review №41

Mona was amazing I was just coming in to look at frames and did not even plan on buying them that day as soon as I arrived Mona took me through all the selections and helped me find the perfect pair and walked me through the entire process she made it quick and easy and I cannot wait till my glasses come in thanks Mona!!

Ch
Review №42

Professional and informative staff. Mona did a great job getting me in and out in less than half hour. Thanks for your help.

Na
Review №43

Dont have anything bad to say about the doctors themselves. However their office staff has poor service and due to that have lost a patient. Find a location that still cares about the patients.

Ga
Review №44

SCAM - NEVER GOT GLASSES ORDERED 2 MONTHS AGOThis place is a scam. I ordered my glasses 2 months ago, paid $650 dollars and still have not received. They keep making claims that their system is down and refuse to give me a refund. On top of that they delivered me the wrong glasses 2 times. (Called and had me go up there for the wrong glasses) At this point I have 0 confidence that they will even give me the right prescription should I get these glasses.The manager Alice Zambardino is the worst, if you say you want to talk to her she will dodge your calls for weeks if they even get a hint of there being some type of problem. On top of that they wont even give you the number of anyone else to call in the organization.Never go here. They will rob you and not deliver you a product.

va
Review №45

I went in for glasses August 13, 2020, and was greeted by Mona. This location is far for me, but I always went to this one because I like Dr. Nasser.Now Mona is another reason for me to go back. She was very helpful and personable! She seems to really enjoy her job and that makes for a great experience for patients.

Jo
Review №46

Awful communication and misleading information . I don’t appreciate it at all.Update : Dr. Lin was very energetic and kind as usual . She really changed my experience around . The “manager” Alice that replied to this comment never even called me back. So thank you to Sonya who was kind with scheduling my appointment and actually took my situation seriously. Thank you guys . From 1 star to 5.

Ca
Review №47

I had a great experience with the staff. Everyone in the office is taking precautions due to covid and cleaned everything before using it. Alice was beyond wonderful. She made it a fun experience as we picked glasses out and helped me maximize my benefits. Ill be back with the rest of my family!

Sh
Review №48

Dr. Lin, Dr. Assistant Suneetra, and Optician Mona all provided me with Fanatical customer service! I didnt feel pressured to buy into a product or service. They provided me with feedback and explanations of any questions that I had and were extremely patient with me.They completed my appointment in a timely fashion. Also due to the Pandemic, they maintained proper cleaning protocols. Give them a try and I promise you wont regret it! Thanks again Vision Source! See you when my frames are ready!

Me
Review №49

Ive been coming here to get my glasses for the past 3-4 years and I love their selection and the staff is really helpful and informative with your decision making

Er
Review №50

As a first timer of Vision Source, i enjoyed my stay. They got a good ambiance in & out. Staffs are very accomodating with good facilities and equiped well for an eye examination.

L
Review №51

Great experience - efficient. Wilmas assistance was especially nice & thorough. Detailed but not pushy sales.

Mi
Review №52

The staff and Dr. Pham were amazing! They made getting an eye exam as pleasurable as possible.

Pa
Review №53

Dr. P. De La Garza is an awesome optometrist. My eye exam was very thorough. And my eyeglasses look great. Thank you Vision Source.

El
Review №54

I have been to many vision centers around the area and I must say that Vision Source is exceptional. They were quick to assist me and thoroughly explained to me all of my options. I went in to get new lenses for a pair of frames that I already own. Rose was very amiable and helped expedite the process. It was very seamless and a no-hassle experience. I will definitely be back!

Su
Review №55

Mona was so kind and helpful!! Kept us entertained and great service ,also very funny!!

Si
Review №56

Dr Garza was very knowledgeable in what she was doing. She answered any questions I had and made me feel comfortable. Overall my eyes are ok and just needed to upgrade my glasses. Choosing glasses was also a smooth transaction. The lady that helped me was really nice and gave me advice on what glasses I should wear. Im so happy I found this place.

Da
Review №57

Keep trying to give them a second chance, went in to get replacements for my sons frames, to come to find out that the paperwork doesn’t match my sons frames he has on his head so therefore my insurance won’t cover. Thank god the lady helping did all she could do to help, but how frustrating!!!! So many different people work there all the time and as a customer how do I know that the person entering the info on the computer is entering it wrong!???!! I am truly over this place and all their mistakes get it together vision source!!!!!

Pa
Review №58

Abrek, was very patient and knowledgeable of the products offered by Vision Source! He is most attentive!

Ca
Review №59

The staff is extremely helpful, personable and knowledgeable. The doctor took extra time to go over things with me to make sure that I was given the correct diagnosis. Extremely professional. The ladies that work there had smiling faces and were helpful in looking up my insurance and discounts. It was a good end to a very long day! Highly recommend them! Thank you!!

Ki
Review №60

I was helped by Ms. Alice today and she was awesome. Super patient and friendly. :)

La
Review №61

Dr. Parker was very patient friendly. She was thorough ; explaining everything I needed and answered my questions and concerns. Alice was also very helpful in assisting me with the right glasses!!! She also was very friendly and welcoming!!! Overall excellent visit!!!

An
Review №62

The staff here was very kind and welcoming. Dr. Lin was excellent and answered all my questions no matter how many. Ill be sure to visit them every year I need my exam.

Up
Review №63

I couldnt let the day end without taking a moment to share the remarkable experience I had at Vision Source Willowbrook, particularly my familys experiences with DeMarcus! My 1st encounter with DeMarcus was exceptional. Hes very patient, pleasant, polite, and personable which are all important characteristics when dealing with customers. I purchased a pair of designer sunglasses and due to COVID, they have implemented a sanitary process to ensure the customers safety. I must have gone through 10 pairs of glasses as he patiently placed each one in the used tray before finally deciding on a pair of Tiffany sunglasses...oooh la la! Next I decided I would also need a pair of designer eyeglasses and with the same decorum, DeMarcus helped me find my PERFECT frames. I have to admit that I was bummed when I found out my favorite Dr. Had left the practice but DeMarcus made up for it. Because of his warm and friendly demeanor, I scheduled an appointment with my teen daughter and he assisted her in purchasing her 1st designer frames as well. Vision Source you have an absolute jewel on your hands! If youre looking for exceptional customer service and friendly Drs that care, look no further than Vision Source Willowbrook!

La
Review №64

I am so very happy with my visit. I found this location by chance and I definitely will be coming back. Everyone on the staff that I encountered was so pleasant! From the moment I made my appointment over the phone to paying for my new glasses, it was a really nice experience. The location has a really large selection and Lewis, the frame stylist, was very helpful and found some very professional glasses respecting my price range. Jackie, the doctors assistant was very welcoming and reassuring through my initial check up. Dr. Jackie and Dr. Lange were both very thorough, professional, courteous and it seemed like they genuinely cared that I got the best care. And last but not least, my checkout experience with Suzanne was very pleasant, fast, and I left well informed. I am very impressed that in one office EVERYONE has the same willing and caring attitude towards their patients. And the prices were not bad either! Very competitive. Highly recommend and will definitely visit back. Thank you!!

Jo
Review №65

Great experience and I should have left my positive review sooner. From scheduling to paying my bill everyone was friendly and helpful. I unfortunately do not remember the Dr.s name (I scheduled first available) but it was the most in depth explanation of my scans Ive ever received, and I felt he actually enjoyed his job and explaining what he was looking at for me. Thank you for the positive experience and hopefully there is no cause to see you sooner than necessary, but I will definitely be returning for future care.

Ag
Review №66

Excellent Optometrist. My two experiences have been the best. Dr. De La Garza and Rosie were extremely nice. In an attempt to assist me Rosie was able to find different options for me and find solutions. This is what makes a business unique. Thank you! Please never change.

De
Review №67

The staff here are amazing! I had a some serious problems due to a unique situation with my 2 insurance plans. It was incredibly stressful, but thanks to the staff at vision source it was sorted out and I got what I needed. They truly went above and beyond. Special shout out to Kara who had my back through the whole ordeal!

Li
Review №68

DeMarcus was very helpful. I recommend VisionSource. Ive been coming here for 20+ years now and everyone here has been very professional.

NI
Review №69

Awesome place!!! Dr. Pham is so sweet and took her time with me and my daughter! Also the technician who asssited us was very helpful!

An
Review №70

Scheduled an appointment a couple weeks in advance- they called at 4 pm the day before a 10 am appointment to verify the insurance. I feel like there was ample time to do this before.Took an hour to even see doc. Exam was fine. Didnt need to order contacts or glasses- I just need my prescription. Dr. Pham said, I cant give you your prescription here. They can give it to you when you check out up front. My manager wants to see everyone who doesnt order contacts or glasses.Okay-- whatever. Go to check out and I dont even get my prescription. Had to go back in and ask for it and the lady at the counter said they dont normally give them out, by request only, then had to take it back to Dr. Pham- WHO I JUST SAW- to sign it.Yall need to get it together. Wont be back.

la
Review №71

My doctor and her assistant was awesome I highly recommended anybody that needs glasses go see Dr. Lin and her assistant Saneetra they are the absolute best. I will definitely be going back next year

Yv
Review №72

Very disappointed! I’ve been a patient here and this last time was not good. Received my glasses could not see. Came in stayed a hour and half they rechecked my lens, I was advised to come in for exam. Went back and front desk and all staff not customer friendly! No one speaks and they act like you get on there nerves!!! The only friendly people are the assistants who help with you getting your glasses they are Angels! When I got there they had lost the previous paperwork and I had to start all over. Upset is a understatement. Finally got into the exam room a hour and a half later and waited 40 min for doctor! Dr. DeLaGarza is great she was another pleasant experience. If they can’t see you in a timely manner stop scheduling all these patients! Very disappointed

Ro
Review №73

The staff were friendly ,professional and efficient. They were prompt taking me in . Dr.Lange was very kind, informative and thorough. Everyone was really helpful . I love going here. 😍!

Ca
Review №74

The optometrist was great. She did my six-year-old exam and everything was easy, as this was her first exam. We did not go so well was the receptionist. When I called I explain to the receptionist that we had never been there before and needed directions because I was told it was in the Willabrook mall. She said well we’re not in the mall. So I asked for directions and she said we are in front of the mall by Pizza Hut. I figured out the rest from there. When we got into the building I told her who we were and signed in on the board. She said OK have a seat they’ll come and get you. I asked if she needed my insurance information or ID? She said oh I didn’t ask for that you do that on the other side. I said OK I’m sorry I’ve never been here before I didn’t know how this works with your office. She said just have a seat.

Le
Review №75

Wilma was great! She was really patient and informative until I was satisfied.

Sa
Review №76

Wilma was very patient and helpful with me. I feel great about my purchase.

Er
Review №77

Such a pleasant experience! Everything went smooth and everyone I worked with was more than happy to help!

Ch
Review №78

Had an appointment today (7/22/20) was smooth and efficient couldnt have asked for better

Me
Review №79

They’ve been very helpful when it came to getting contacts for the first time at 21 years old. Putting them in and taking them out. But I have to say Cara was the least helpful when it came to ordering my glasses. She didn’t even let me pick my own frames out. It’s been 5 years since I’ve gotten a new pair of glasses. She decided she’d tell me it’d take 7-10 business days to receive which I knew was a lie considering my terrible eye sight. It has now been 2 months since we placed the order for my new glasses. The last time I spoke with her (a little over a month ago) she once again told me it would take another week or so. Do NOT order you glasses with Cara. She lies and is not a friendly person. She is very rude to her coworker who are the only reason I’m leaving 3 stars. Everyone else there has been extremely helpful.

Gi
Review №80

Wonderful experience. Every single person i spoke With made me feel very comfortable. I cant Wait to receive my glasses but i do Wish i could Receive them sooner

Vi
Review №81

Our family is extremely happy with the overall service. The doctors are through professionals and caring.I have special appreciation for Rose who takes effort in going through various options of selecting frames, lens options etc. S he is well informed and she takes pain to recommend a frame that looks good on you and also fits with your insurance plans.I would definitely ask for Rose while selecting your frames and lenses.

Sh
Review №82

From the front desk staff, to the assistant, and eye doctor I had a wonderful experience. Everyone was so nice and welcoming and made the process smooth and quick. Sally though! She was so nice and she helped me with picking out frames and was so honest throughout the process. She has awesome people skills and I would HIGHLY recommend speaking with her. I will return here because ALL of the staff were on point. ❤️

D'
Review №83

I had a great experience here with my family. Cara was so sweet and helpful. The doctor was very knowledgeable as well and he informed me in great detail about the eye exam and he answered all my questions. They have a great selection of glasses too.

N.
Review №84

Amazing service. From the moment i made my appointment less than 24 hours ago to when we walked in the entire staff was attentive. Dr. Lange was extremely knowledgeable and explained everything so I understood and my niece. Then Rose helped her feel comfortable with her glasses selection. It is by far the best service Ive received in a while at the optometrist.

Lo
Review №85

I’ve been coming here for eye exams for several years. The staff is always friendly and helpful. I got my first pair of prescription glasses last month. Rachel spent a long time assisting me with my frame selection. Great to have someone with a good eye for style and the patience of a saint!

Mi
Review №86

Overall Experience was average. Dr. Sarah performance was above average due to Spanish communication skills and soft skills. Office personal Rachel Julie Stephanie was above average due to professionalism.If your office would like to EARN above average review. Please add fun size bite size snickers and kit Kat. On a reactive basis.

Jo
Review №87

Seen Dr. De La Garza she was really good detailed about my conditions and very thorough. She answered all my questions and my concerns about my eye care. Lewis was very fun and helpful in helping me pick out the right frames. He was very detailed in explaining lens and pricing to fit my wallet...Lol.

Gr
Review №88

Immediately greeted by a warm/friendly staff. Dr. Sandy Lin is such an amazing doctor. I can tell she really loves her job and genuinely cares for her patients. One thing that I really love about Dr. Sandy is how she walks you through the whole process. She explains what exactly she is doing and why she is doing each test. Its always really reassuring to hear what she is doing/seeing during the exam instead of being left in the dark wondering what is going on. Im so glad I had the chance to meet Dr. Sandy! Already excited for my next appointment with her

Ro
Review №89

I have been a patient of Dr. Nasers for almost 10 years now. He has done a fantastic job servicing our family. Rachel in the office has been great to work with. She was kind and helpful, answering all of my questions. I highly recommend Vision Source.

As
Review №90

I had a great experience with Mia she helped me locate my insurance so I didnt have to come back, she welcomed me very friendly, Rachel was also great we talked while she was still working and making me feel comfortable. Great place oh and I love my new glasses

Ma
Review №91

Great service, Dr Lange is so nice, patient and makes sure you are thoroughly informed. Kara was also very nice and helped us pick the perfect frame for my son. Best thing about this place is how they upgraded their equipment; my family had been coming here for years.

Bl
Review №92

The doctor visit went great. However, NOBODY knows where my sons glasses are. One tech told me that they might have sold his frame over the weekend. The one that he chose after almost an hour of looking for the perfect pair. Now they want to charge me an additional $15 (on top of the $170 for the frame) to reorder them! NO THANK YOU!

Yo
Review №93

Jose provided GREAT customer service. He makes you feel welcome as soon as through walk through the door, and he get you in and out! Keep up the great work.

De
Review №94

Adam was great

Ro
Review №95

The staff at Vision Source was very friendly and helpful. I have a 3 year old that was not cooperating much because it was his first eye doctor visit, and the staff along with Dr. Lin were so patient. I will be back!

Al
Review №96

I took my daughter her for in eye exam. The staff was very friendly. The doctor is amazing. Everyone was helpful.

So
Review №97

Excellent experience from phone call with the receptionist through the walk out of the door! Superior customer service each time visit.Rose was great!!!

N.
Review №98

Very helpful staff from the moment that I entered the building. The front desk staff is attentive. The doctors were very knowledgeable, explained the state of my eyes and educated me on issues that may/will arise with age. After my exam, John was a great in helping me pick out my frames but the whole staff helped me make the final decision. Great experience overall!

em
Review №99

Sally did an amazing job on assisting me with finding a new pair of glasses! She’s the best hands down employee of the month love her dedication to meeting my needs. Great attitude!

Ma
Review №100

Kara did a wonderful job helping my wife and I. She was both professional and passionate about her job. I would highly recommend her.

Information
37 Photos
100 Comments
4.7 Rating
  • Address:17282 TX-249, Houston, TX 77064, United States
  • Site:https://www.visioncentersofhouston.com/hours-location/vision-source-greenway-galleria/
  • Phone:+1 832-764-7809
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–6pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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