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Vision Source Greenspoint
12122 Greenspoint Dr, Houston, TX 77060, United States
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As
Review №1

We had an amazing experience at Vision Source. The way the doctor explained things to my children was beyond my expectations. My kids enjoyed their visit and so did I! The whole team was phenomenal! Highly recommended!

Li
Review №2

Great location. Ive been going there for multiple years and just took my son for his first eye appointment today. They were extremely patient and helpful with my children and this is the only location i will continue to go to.

Ch
Review №3

Omg, I wish I would have found them sooner. The staff here are so patient friendly. My 4yr old and I felt so welcomed as we were already aquatinted before. All our needs were met and questions answered.

Rm
Review №4

I really admire the level of professionalism at vision source greenspoint, my 14 year old has been with this establishment for approximately 4 to 5 years now ,I can honestly say we love this place , and thats the reason my 7 and 11 year old has just become the newest addition , the Clay family has been pleased from the very first day ,staff is extremely welcoming, not to mention all the comedic things that occurs once you are in the back seat ,with the most hilarious eye doctor Ive ever met, if I could rate more I would so 5 stars and beyond , keep up the awesomeness guys ..Thank you .

Ch
Review №5

The staff was very pleasant and patient with my 7 year old daughter the doctor was very thorough and professional. I highly recommend this eye clinic. They made sure I was well informed on what was going on and everyone had smiles on their faces.

Ro
Review №6

All of the staff were excellent!!! We have no insurance and prices were just perfect for us!! Happy to go back for future office visits..🙂

De
Review №7

I love this place. The receptionist is everything and the doctor was awesome he made us feel so comfortable. If you want a great place to take your child or yourself this place is EVERYTHING. They deserve 5 stars.

Fe
Review №8

I arrived a little early to the appointment. The front desk Receptionist was so nice. They explained everything that was going on and what was going to happen. The doctor was great he explained everything thing about the eye exam and the outcome. I would definitely be visiting there again .

Ja
Review №9

My son has always struggled with doctors in general. When I tell you guys our experience was WONDERFUL! It was unbelievable. For the first time we experienced a great, friendly, thoughtful environment. Thank you so much ! Definitely will be recommending this office to family & friends 🙂

Vi
Review №10

Ive been getting eye exams for over 20 years. Dr. Chengs office is the best.Got eye exams for the whole family from 18 months to 71 years. I really recommend getting the photo of the eye. Dr. Cheng reviews the photo with you so you really understand the health of your eye without having to get dilated. There were some vision tests he did that Id never seen (pun intended) before that helped fine tune my prescription without adding to the length of the exam. Really awesome experience.

Es
Review №11

They are really attentive and listen to your needs and try to help with what they can.

MA
Review №12

Great place to get your vision checked. Very friendly staff. They have a good variety of pretty and affordable glasses for everyone.

Na
Review №13

Have been coming here for YEARS , absolutely love this place . Always have good selections of glasses and the Doctor is so nice ! The receptionist are amazing and super friendly . Not planning on changing to a different location for my exams any time soon .

Ji
Review №14

Great place made me feel comfortable doctors were professional and so were the nurses and assistance

Ti
Review №15

This was a great experience for my boys. The staff was friendly, patient, and informative.

Cl
Review №16

I am a new patient here and Dr.Cheng provided very good service. He was very attentive and detailed, which made my eye exam a very easy process.His staff are also nice and helpful. I recommend this place if youre looking to get eyeglasses. ☺️

Ma
Review №17

Very spacious and clean. Everyone was professional yet very friendly, you can tell they have repeat customers based on the conversations I heard. They were all very accommodating to the fact that I had my 1 year old with me and it felt genuine which I appreciated very much. The Optometrist I saw was very friendly and listed to a concern I had and found something that has been missed by two others in the last couple of years. This place offers exceptional care in my opinion.

No
Review №18

Great service. All employees are friendly and the doctors explanations are always clear and easy to understand.

My
Review №19

Purchased my glasses here and had to come back to replace a broken side of them so I was offered $35 for a new pair of frames and they would put my lenses in for me. I really appreciate it. The customer service could’ve been better. Hardly even spoke to me or said hello how are you. Yes I had my toddler trying to keep him quiet also couldn’t see when the tech had them in his hand he couldn’t come hand them to me he sat down asked me questions than stuck his hand out. Be more considerate that some of us can’t see without our glasses

Ca
Review №20

Oooh my gosh... I LOVE THIS PLACE! Dr. Cheng was amazing and patient and the staff was sooo phenomenal! I called and rescheduled thinking my daughter wasnt gonna make her original appointment today. When I saw that she was able to make the appointment that I originally canceled, I called and they were able to get her back in this evening. I could not be more happy. And the doctor is sooo friendly! Hes just a godsend.Dr. Cheng will be my daughters eye doctor from now on and will now be mine in the near future. My original eye doctor recently passed away in a tragic car accident and I had been hesitant to entrust anyone but Dr. Cheng is definitely one of the best and has gained my trust!!! Thanks to you all for such an AMAZING EXPERIENCE!!! I am beyond satisfied with our visit today. ☺

Ni
Review №21

I hate doctors appointments, but love coming here! They are always a big help. Big thanks to Ramon. He has been my favorite since I was a little younger.

Mu
Review №22

Ladies are nice and professional, very helping

st
Review №23

Yesterday as I went to Vision Source in Greenspoint, they had the hospitality it has never left them from the first time I came a couple of years ago. Matter fact I see a whole lot of more great hospitality and service that they give their customers. Keep up the good work God bless you and your whole entire family at Vision Source office point.

No
Review №24

Exelente Customer service. Everyone was really nice and they were able to get me out in time for my doctor appointment. Would highly recommend

Li
Review №25

I called 1/7/21 and got an appointment for 1/8/21 and was very pleased! The Dr explained thoroughly why my child has to have glasses. Loved how comfortable everyone made us as first time visitors. Ill be making an appointment for myself soon.

Sh
Review №26

Very Friendly and helpful staff. the doctor was so friendly and answered any and all questions. I would highly recommend visiting them. Customer service was impeccable!!

Je
Review №27

This was my first time here. The service was exceptional!! Dr Cheng was very knowledgeable and all around awesome!I recommend!!

Di
Review №28

I have been going to this Vision Source for many years. Love the establishment and always get great service. Everyone is super friendly. Would highly recommend!

Ti
Review №29

Staff was very nice and professional.... Thank you guys.

M
Review №30

Great customer service. The doctor was very personable and the staff was very detailed in the information given. My only critique would be the prices, there arent any adult frames less than $150. Ive NEVER paid more than $50 at Walmart which is not covered by my current insurance unfortunately. So if youre on a budget, I would recommend saving up about $250 in addition to whatever your insurance covers just in case.

Is
Review №31

My Daughter Was Seen Today Saturday 09/05/2020 For Her Yearly Exam w/ Dr. Eric Cheng. This Was Our 2nd Time Seeing Him We Last Saw Him Back In 2018, Our Visit Went Great. Our Appointment Was At 11:00AM & We Were Out By 11:35AM🙂 He Explained Everything Very Well And In Detail In Reference To My Daughters Eye Exam. My Daughter Is Always Very Anxious & Shy, During The Process He Explained Everything He Was Going To Do Next Just Not To Me But To My Daughter Also. I Love That Dr. Cheng Is Always Very Patient & Makes My Daughter Feel Comfortable. Everyone Was Very Nice, Overall Good Experience🙂

Cy
Review №32

Always great service always treated like family! Love al the staff Dr. Cheng is the best!!

Br
Review №33

I love the people here! They are really professional and nice. I feel totally comfortable and trust everyone there. Thank you guys for always giving us great service!

Jo
Review №34

They know who I am and have all my information ready, do complete exams and explain different options for glasses and contacts. Great customer service and great staff.

Ve
Review №35

The Vision Source staff were friendly, especially knowledgeable and professional. Grateful to have been referred to them, I highly recommend their services.

Sh
Review №36

It was a pleasant experience! Loved it..

Di
Review №37

The doctor explain everything so I New what he was talking about

E
Review №38

Extremely friendly staff - each visit is always a pleasant experience.

Mi
Review №39

Ive been getting my glasses from here for several years. Theyre super friendly and knowledgeable. I absolutely trust their judgement on the best frames for my face. Wouldnt dream of going anywhere else.

Ad
Review №40

Excellent service as always!

Jo
Review №41

Always a great overall experience! Professional, friendly & knowledgeable staff.

Re
Review №42

The front desk receptionist was so polite and informative. Such an improvement from the older lady they had in the front that was rude. My daughters love how nice the eye doctor as well

Ga
Review №43

I HAD A GREAT VISIT ME AND MY 2 CHILDREN STAFF WAS AWESOME. FROM THE FRONT DOOR WALKING IN , TO THE FRONT DOOR WALKING OUT. THIS IS AN AMAZING PLACE. MY APPT WAS AT 11:40AM FRIDAY 8/7/20 AND WAS DONE BY 12:40. THANK YOU VISION SOURCE FOR MAKING MY DAY.

Te
Review №44

My son said thanks to staff.And the doctor was patient with him thank you doctor yes i will be visiting again.

Je
Review №45

Friendly and nice. I told him Im deaf. He explained me easy about my eyes need glasses.

Ch
Review №46

I have been going here for years. The employees know me and my parents and we talk like friends! It’s a great family atmosphere.

Ly
Review №47

Nice doctor and service was great time was fast and we are happy

Yv
Review №48

Great customer service.. Very informative. Great optometrist!

Re
Review №49

Staff and Dr. Cheng are always courteous and friendly. Dr. Cheng is very thorough and the front staff personnel are efficient.

As
Review №50

I love those guysGreat attitudes and excellent service!!!

Ru
Review №51

I love this place. The Dr is very nice. Ive been going for 5 years

To
Review №52

Kudos to Dr Cheng of course but Raymond needs a raise. Customer Service was outstanding. Very patient and knowledgeable. Awesome selection

Mi
Review №53

There were fast and super nice the eye doctor made my kids laugh the whole visit I would recommend this clinic

Ti
Review №54

Love Dr. Chang. He is very friendly and knowledgeable. Ive been bringing my kids here for the past 3 years.

Re
Review №55

My daughter was seen on time and very professional

Da
Review №56

Went for an eye exam and was shocked by how friendly the staff were. Super nice people. Ill definitely come back.

Pa
Review №57

Love the staff at the Greenspoint location! Very accommodating and during these stressful times enduring the pandemic, they strive to keep us safe without compromising customer service. Thanks everyone!

Ma
Review №58

The staff was profesional, kind and friendly. They answered all my questions and we’re just plain nice. I have been coming to this location for about 10 years and I’m not leaving anytime soon!

Eb
Review №59

The guy there is very friendly and made us feel welcome!

Ta
Review №60

I have a get visit.They were passion.Very nice and kind.

Ja
Review №61

They were very helpful, courteous, and just a great experience!!!!

Es
Review №62

My husband and I have been patients at VSG for 15 yrs and we have had a pleasant experience during every single visit. We have trusted Dr. Macha and Dr.Cheng with our eye sight for many years and will continue to do so for many more to come!

Er
Review №63

My wife and I are very happy with the service of this place. We will definitely come back.

Re
Review №64

We have recieved nothing but great service here! The staff is awesome!!!

La
Review №65

This is our 2nd year using Vision Source. As a Mom of multiple children I really like how patient & kind their staff there is!

es
Review №66

Great experience! Came here on a whim because of great Google reviews. The doctor was very knowledgeable and friendly. I will be coming back every year.

Ro
Review №67

Very good people very helpful. I will be back to this place for sure.

Jo
Review №68

Every thing was great raymond is alsome he took car of me as usual his staff is on time

MR
Review №69

My kids did not have to wait For a long time in the back because the Dr came right on in to assist them and he did it in a timely manner we was in and out. The staff at the front was very friendly with excellent customer service

De
Review №70

I absolutely love the Vision Source! They have outstanding customer service, theyre very detailed, & theyre not over priced. Each visit has been so amazing & the service they provide is always a quick, easy, no hassle process. In fact I went yesterday & referred my niece today & were both happy satisfied customers!

Ja
Review №71

I went here awhile back and forgot to give a review! Extremely fast service and great prices! I was a walk-in and got seen right away. The ladies at the front were very helpful and I got my glasses right away! Thank you!

Je
Review №72

Service was awesome.

Lu
Review №73

Super sweet staff!

Ra
Review №74

Awesome safe customer service

Gl
Review №75

Dr. Cheng was great today!

Ar
Review №76

Im very picky on where i go and so today was my first visit here for my 5 year old daughter. I will say they are very friendly and fast. I was very happy with the service here.

CH
Review №77

This place is very helpful when it comes to your vision needs. The staff are very friendly and very professional. I was able to pick out my eyewear and they were very helpful in helping me pick out the right eyewear. I would recommend this place if you want good vision service or just eyeglasses to purchase.

La
Review №78

Very patient with my young children. And the Doctor is awesome. The ladys in the front are so sweet. Even with my small children hand prints on every mirror they have lol.

Ja
Review №79

The staff over all is very friendly. This location is very clean and the selection of glasses are nice. The person who helped me with purchasing my glasses was very nice and helpful. He explained my benefits and helped me get designer glasses all with in a budget.

ac
Review №80

I been coming here for over 5 years. Everyone is extremely nice, friendly and very helpful. Exeperienced staff and always a pleasure to go. Raymond always gives me great recommendations to fit my style and budget. I am a very satisfied customer. Wouldnt go anywhere else. Love it!

Cy
Review №81

First time coming to this location. Staff was friendly, from the moment I walked in till i.left. Dr was great with my 5 yr old, he was friendly and made sure we knew what he was gonna do. We were in and out. I will definitely be returning.

El
Review №82

The girl at the front is really nice and helpfull. Definitely going back every year for renewals

Je
Review №83

The eye doctor is very knowledgeable he really show that cares about you and your eyes. He is very passionate about his job.

Ed
Review №84

Visit was great was in and out in no time! Great selection on glasses! Love my Ray-Bans

Ma
Review №85

The staff is excellent!! Super friendly and nice. My visit was fast and accurate eventhough I was a walk in customer.

Er
Review №86

1st time here with my kids. The staff and doctors are awesome,kid friendly. the girls in the front are very polite and helpful. i will definitely be coming back.

DH
Review №87

I m not happy they guys told he do polish to glass & when I pick up glass he not did polish

Se
Review №88

I always come back to have my eyes checked with Dr. Chen very kind and patient in answering any questions I have. I was also late for my appointment due to a flat tire and they were able to still accommodate me and see me.

Va
Review №89

Excellent service! My sons glasses were ready exactly as told one week...staff very friendlyI would highly recommend you to visit this place for your new glasses

Ne
Review №90

Very happy that i found this place by accident, from the moment we walked in everyone was so helpful and very nice, the drs wife is super sweet. The Dr took his time with my kids exams, not once did i feel rushed and my kids really liked him.Definitely will be back.

Co
Review №91

Great place to get eyes checked the staff are awesome!!!

Ma
Review №92

Went to get my eyes checked just yesterday & now they call me less than 24 hours later to let me know I can go pick up my glasses I love this place thank you guys so much for being so awesome & amazing!!!

Jo
Review №93

Awesome staff working here and got my son in and out quick. Thanks for the GREAT assistance from everyone. Definitely a place to visit!!!!

3M
Review №94

Dr. Marchas wife and the rest of the staff are quite friendly. Dr. Cheng on the other hand comes across as quite condescending. Unfortunately I wont be back.

ja
Review №95

Im always pleased with this company been coming here for yearssss thank you guys for helping me out and having the same nice attitude and speedy service thanks

My
Review №96

Very nice place to go to. The staff is really friendly and nice

La
Review №97

All three of my kids started going here. All the front staff was awesome. They helped all of them pick out glasses and very patient with my littlest ones tantrums. The doctor was fantastic. He was so great with my 4yo. I was worried since she doesnt recognize her abcs that we wouldnt get a good screening, but I was very wrong. I would recommend him to anyone.

Da
Review №98

My Eye Doctor, Eric Cheng was absolutely fantastic. Easy, quick, friendly visit, I haven’t been to this place in two years, but very glad I came back, everything went smooth, it was great. Dr. Cheng was so easy to talk to, striked up a conversation and everything flew by in minutes

Pe
Review №99

Very Professional, Very Good Service

al
Review №100

Dr. Eric Cheng is very professional and friendly. Loved his staff. Great place!

Information
18 Photos
100 Comments
4.8 Rating
  • Address:12122 Greenspoint Dr, Houston, TX 77060, United States
  • Site:http://www.visionsource-greenspoint.com/
  • Phone:+1 281-875-5439
Categories
  • Contact lenses supplier
  • Eye care center
  • Emergency care service
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:Closed
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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