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Buckner Parkway Place
1321 Park Bayou Dr, Houston, TX 77077, United States
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Ca
Review β„–1

This community is AMAZING! πŸ˜πŸ… I have created senior living model apartments all over the country and can honestly say Parkway Place is the most professional, friendly, clean and inviting community I have been in! 🌻🌷 Abraham Mathew the ED and Michelle Barroso are the best in the business! I would have no problem moving my parents to this community in a heartbeat!❣

St
Review β„–2

I have had four experiences with rehabilitation and skilled nursing facilities in Houston in the last 15 months. Ellis and the entire team at Parkway Place were outstanding in their care and responsiveness to all my questions and issues. No other facility has impressed me the way the medical, administrative, and sales staff at Parkway Place has. If you need skilled nursing, I can wholeheartedly recommend Buckner Parkway Place.

Ca
Review β„–3

I had the privilege of presenting to Buckner Parkway Place this week. The staff (each person) is so friendly and helpful. I am so impressed. I’ve never felt so much Texas hospitality and charm in another community. The residents feel it too. The residents were welcoming and inviting. I had so much fun at bingo night! Buckner truly has created a sense of family. Amazing. Thank you for the opportunity to experience the warmth and joy Parkway Place embraces. I spoke personally with several residents... each truly loves living there. A beautiful thing. I hope to visit again soon.

Wi
Review β„–4

Great place and great staffI am having a phenomenal stay skilled unit, thank you to all staff

Da
Review β„–5

Its a great place to work with them and Ive been here since 2015. The staff are one of the most wonderful people I met. You cant go wrong working with them as they welcome you with open arms as you would feel they are part of your family. The staff including myself would make our residents a comfortable place to be with utmost care. We are always here to make everyone shine. Give a buckner a try without any hesitation and youll see it for yourself!

in
Review β„–6

Good luck trying to get a room number to send flowers. I am on my 5th phone call this morning and have been sent to different voice mailboxes.

So
Review β„–7

I’ve been familiar with this institution for seven years now since my mom started working there when we first moved to houston. parkway place is an environment that is clean, peaceful and amiable. i’ve seen the workings of parkway place firsthand during the multiple times i volunteered here with my sister (cant wait to come back btw). if i ever brought a loved one here to stay, i can 100% trust that they will be taken care of properly and lovingly. the staff at parkway place claim that their top priority is safety and i believe them!

Li
Review β„–8

Ive worked at Parkway Place in Houston since April, 2010! We are a faith-based community and love our residents! When problems arise, we address them honestly and quickly. We treat our residents as though they are our own parents -- with love and respect! Our primary goal is always to keep them safe and to inspire happiness! When you walk through the doors of Parkway Place, you will feel at home right away and thats the way we like it!

L
Review β„–9

So let me first start off by saying I enjoy PWP and my mother has been living in their Independent living area for some time now. With that being said, I am only here to complain about how they’re handling the covid situation at this time, specifically with their check in protocol. Their check in protocol consists of a questionnaire that is about 15 questions (Not too long ago, it was way longer and excessive). After you fill in the questions, you now have to go to the front desk and sign a paper of covid acknowledgment that literally states what was on the iPad. What a waste of time & a paper. But wait... there’s more. PWP has now added a β€œcode word of the day” to I guess approve us to go thru the building. which is pointless to me because the questionnaire also makes you put in the name of the person at the front desk who is approving you... God forbid you get stuck behind someone who takes a minute to read each question then you’ll be stuck there for a good 10+ minutes. it is just very excessive and almost micromanaging their guests at this point. PWP is constantly making changes to their check in process and Idk if this is being done by the head offices at corporate or by management here at PWP. Either way, I am sure they are trying to be as safe as possible & think these constant changes are a good thing but it is really more of an inconvenience & honestly quite counterintuitive & confusing when there’s a new change every other time you come in. the iPads are constantly moving around the lobby so when I come in I look lost trying to search for it & the screening questions are constantly changing. Not only that, but the iPads used to be spaced out where they were 6 ft apart. Now they have been moved around to where they are right beside each other which, again... is kinda backwards for all this hassle they’re causing to be safe. Also, if an inspector comes in & sees the iPads right beside each other they could be fined & penalized for not keeping 6ft of distance. BUT WAIT... there’s more. You have to fill in the screening every single time you come in which I think is absolutely ridiculous. So if you visit today you have to do the screening & if you come back tomorrow you have to do the exact same screening. Like I said, EXCESSIVE. My answers to the questions are not going to change within a 24hr time period. In fact, they have pretty much never changed since they started the screening. My suggestion is if I can show you my vaccination card, I should be able to walk thru. What’s the point of pushing a vaccine then still forcing a ridiculous check in protocol even AFTER I receive my vaccine?? What’s the point of FINALLY making the questionnaire shorter just to add another random question, more forms to sign, more time to waste??Cmon PWP. This is a huge inconvenience for people like me who visit almost everyday. I would understand if people who barely came or had never come at all were required to do it but even then...PLEASE let people start showing their vaccination cards instead of all this excessive micromanaging of guests. In fact, A couple of weeks ago I had to rush in because my mother was ill & an older woman at the front desk (I won’t state her name) pretty much forced me to still sign in even after I told her what was going on and that I was just there the previous day & all my answers were the same. I gripe to the poor receptionist every time and I know it’s not their fault but cmon PWP. When covid had just started before the vaccines were in place, I completely understood the check in process. However, we are now April of 2021 and most people have their vaccines. I am not trying to nit pick but the check in process could definitely be improved and less of a waste of time. I hope PWP management actually reads their reviews and seriously considers making changes. I’m sure I’m not the only guest who feels this way!!!

To
Review β„–10

Okay so let me start by stating the obvious about your facility, it is a beautiful building with nice landscapes but thats about where the good things about Buckner end. I visited your facility inquiring about possible services for my mom and even though the place is easy on the eyes, I did not get a good feeling about the attitudes of your nursing supervisors. I will not be pursuing any future business with your facility!

Mi
Review β„–11

Inspiring happiness really is the goal of this community! I am an associate and have worked here since 2019. Buckner genuinely cares about all their associates and make sure they demonstrate it! We also work very hard to make sure we are inspiring happiness to all the residents everyday!

Jo
Review β„–12

The staff is excellent overall. I have seen other places like this and this place definitely surpasses any of the others. The rehab staff are great, therapy and nurses. I really appreciate staff and supervisors. They listen to concerns and get things done. They work hard to get people better. I love they are faith based and really care.

Re
Review β„–13

I know where in a pandemic and emotions are on edge but a little sensativity training would do your employees some good. Plate # Mvm8678

sr
Review β„–14

Good place and Service!

To
Review β„–15

Buckner Parkway Place is a great place to work! They really care about their employees equally to the residents. They make you feel like it is your second home. There is a feel of genuine love and compassion throughout the community.

Sa
Review β„–16

Amazing service, amazing place. i spend most of my days off school volunteering here and the serene environment and amiable attitudes from staff are what keeps me coming back. before the pandemic, i’d always look forward to my breaks and anticipate my visits back to buckner but i haven’t been able to return since the intrusion of covid. my review may seem biased as a volunteer but know that i genuinely mean it when i say this establishment is not only beautifully structured and well kept, but the overall tone during the workday is so calm and jovial. the hospitality of the staff is exceptional and even admirable. the residents look elated! the relationship between the staff and residents is one that is both loving and respectful while staying professional. it’s obvious that each worker adores what they do and is even passionate about it. i’ve yet to have a bad experience while volunteering here and i doubt there will be any negative encounters in the future.

Tr
Review β„–17

The staff at the Skilled Nursing wing of Parkway Place are bar none the absolute best. We are pleased with the care my mom received and highly recommend it to anyone in the Houston area. Liz, Alice, Emma, Ellis, Lucas, Stephen, Theresa, and many more (forgetting everyone’s names!!!), thank you so much for the hard work you do.

Sa
Review β„–18

I have been at Parkway for 10 months and I have witness outstanding Nursing staff in all of the locations Skills, assisting living,and memory carethey are willing and ready to assist you with all of your needs!!!

Lu
Review β„–19

After the remodeling the building just sparkles. The staff is warm and welcoming. Everyone has a smile and says hello. The people that live there seem really happy. The pandemic has affected so many, but there is still joy in this place. They have done well keeping as much normal as possible but still having necessary strict rules to protect all who enter. They screen everyone who comes in and check their temperatures. Very impressive steps taken during this pandemic.

Tr
Review β„–20

Nice facility, but your employees shouldn’t speed through parking lot... ( Lady in Black Cadillac)

Ri
Review β„–21

Very impressed with the way both of my parents are welcome and treated with care while at Parkway Place. They could live in any senior community in town, and chose Parkway based on friends positive input and experiences. Staff and residents are real, are friendly and are out and about. As with anything, go visit and evaluate for yourself. I did, and could not be more secure in my decision.

Pa
Review β„–22

I love Parkway place there nurses and they nursing are very awesome.

Hu
Review β„–23

Im here now for nursing care. I couldnt dream of a better place to be. Fantastic everything...especially the food. And the staff. But oh! The food!

Ru
Review β„–24

Our experience is that the staff at Parkway Place are caring and warm. Appreciate everything they do

Fr
Review β„–25

Rude and unprofessional employees that are unconsiderat and speed through parking lot without a care. I will be posting plate number soon!

Al
Review β„–26

I like this nursing home. It is very pretty.

Fr
Review β„–27

I wouldnt recommend this facility to my worst enemy, you guys need to do better screening when it comes to your supervisors!

Jo
Review β„–28

Great place would recommend

Da
Review β„–29

Good

Ma
Review β„–30

Horrible, treating the elderly as such.People who take advantage of them should be eviscerated.

Ca
Review β„–31

The place to live!!! Should please 99% of all people that are looking for another home when needed in their senior years.

Ca
Review β„–32

No thanks!

Information
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32 Comments
4.1 Rating
  • Address:1321 Park Bayou Dr, Houston, TX 77077, United States
  • Site:https://bucknerparkwayplace.org/?utm_source=gmb&utm_medium=organic&utm_campaign=google-my-business&utm_term=CPP006
  • Phone:+1 281-556-9200
Categories
  • Assisted living facility
  • Retirement community
  • Nursing home
  • Rehabilitation center
  • Retirement home
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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