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Hopkins Eye Clinic
29 9th Ave N, Hopkins, MN 55343, United States
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Jo
Review №1

Great serviceNicest visit I have ever had to a building that said clinic on it.Staff is awesome.

Mi
Review №2

Excellent service. Kind and knowledgeable staff. My family has purchased numerous pairs of glasses and contacts from them without any issues whatsoever. Great selection of glasses in their optical shop. They are always super about sharing any rebates that are available and happily give me a breakdown of costs and options for glasses/lenses/contacts so that I can consider what works best for me with my insurance. Highly recommend!

K
Review №3

That was my third visit today. The doctors are very kind, easy to talk to and super helpful. The front desk staff is outstanding. Always genuinely kind. Highly recommended location for eye exams and glasses.

Be
Review №4

I visited Hopkins Eye Clinic this past week for a long overdue eye exam. Historically Ive gone elsewhere, but based on great feedback I decided to try out this clinic. From check in, to the exam to picking out glasses, everyone I dealt with was incredibly friendly and helpful. I was able to pick out a new set of frames much quicker than expected and for less $$$ than I expected. All told, I would definitely recommend Hopkins Eye Clinic to family and friends.

Cl
Review №5

1 month and $700 glasses still not here and no word on when.

To
Review №6

Kelly, Dr. Langemo and Sergio were all so pleasant during my visit today. Each of them explained every process that we went through, I left feeling very informed and like all of my expectations were exceeded. I was sent home with a trial pair of contacts and Kelly was even generous enough to give me with a bottle of contact solution and a case. So glad I chose Hopkins Eye Clinic for my eye care since moving to Minnesota, I will be a customer for life. Thank you!

Ch
Review №7

I am new to the area and found Hopkins Eye Clinic on Google. They live up to all the 5 star reviews. The staff was outstanding, small town feel with excellent customer service. From the phone call, to the receptionist to meeting with Dr. H, they really have your best interest in mind. They are are down to earth and with over 75 years in the community I highly recommend stopping here for eye care needs. Very impressed!

Ma
Review №8

The eye doctor was very nice.Everyone was very helpful.

St
Review №9

So happy we got this recommendation! Everyone was great and I felt like Dr. Langemo really took the time to make sure that I was happy with my prescription. And the glasses that they helped me pick out are going to be amazing!

Jo
Review №10

Been a patient there for 20 years and an excellent experience every time. Very competent and very friendly staff; easy to work with.

Sa
Review №11

Our whole family loves coming here! Very friendly and helpful staff. The exams are very comprehensive. Staff very knowledgeable with insurance, rebates, and helping you keep costs down. Great frame selection and always great help getting the right fit.

Ab
Review №12

I wonder how this place is in business…….The worst customer service ever and the only clinic that does not provide their warranty in writing. Also, the facility is not a kid’s friendly and I will suggest any one with kids to stay away from it; For sure, I will never ever go back to it or recommend any one to go there…..All these positive review appears to be paid Social Media Marketing or stack holders....not a true clients....

Ge
Review №13

Hopkins Eye Clinic is a wonderful clinic. They have a great optical department and their Doctors are the best. I see Dr. Aaron Mejstad. I am always completely happy with his exams. He is very professional and does a very complete visit. I highly recommend him and the clinic.

Ge
Review №14

I love this clinic. They are always there for me.

Ga
Review №15

Dr. Langemo was amazing to work with. I hadnt been to the eye doctor in probably a decade. I was unsure of many of the machines and procedures, and he not only talked me through every aspect of the appointment, but was kind, helpful, and even knew more about the Twins outfield than I did, which is SAYING something. I got there early and got in early, timing was great, the staff was warm, welcoming, and friendly from entry to exit. Highly recommended.

To
Review №16

I enjoy working with Dr. Hersman because he helps me understand my macular degeneration better. The opticians have all been very helpful.

ca
Review №17

My husband and I both went in and had our eyes examined and had much needed thorough exams. It turns out that I didnt need glasses any longer and my husband did (he was long overdue for an exam). My husband picked out some really nice glasses and also a great pair of Raybans. He is VERY happy with them. We couldnt be happier with the service we got.This is our clinic from now on.This clinic was recommended to us by a friend.

Sh
Review №18

What a wonderful experience! It was my first time at the clinic, and Dr. Langemo listened to my concerns, helped me fix my problem, which overall made me feel welcomed! The staff helping me check in were friendly, inviting and did a great job working with billing, getting my contacts ordered and answering my questions!! Id send anyone I know here, great experience!

Ni
Review №19

The staff is always super friendly when Im there! Dr Hersman answers all my questions and explains everything perfectly. The lady who helped me with my new glasses a couple years ago was super nice and helpful with picking out frames that looked good on me and selecting the additions for the lenses. I recommend coming here and seeing for yourself!

Ad
Review №20

The staff here is amazing at all levels. They are knowledgeable about the benefit programs and take the time to explain everything to you - in a way that is very easy to understand. Ive moved from Hopkins, and this place isnt terribly convenient anymore; but Id never go anywhere else for my eye exams. I cant rave about this place enough.

Ja
Review №21

I have used the Hopkins Eye Clinic for several years while wearing contact lenses and have always been pleased. In addition to regular eye care, I had cataract surgery through the Hopkins Eye Clinic. They did not perform the actual surgery but they did a very good job of referrals, suggestions and followup care. They outlined the possible choices but the final choice was mine - with no pressure. The referred surgeon was excellent. It has been nearly two years and there have been no complications or problems and - best of all - I can see clearly again.

Ka
Review №22

This is the perfect clinic for anyone who wants a small-office, personalized dental experience with a professional, friendly staff. The doctor and staff make you feel like family. I highly recommend Hopkins Eye Clinic!

Li
Review №23

Dr. Robert Hersman is a great eye doctor I am sorry to see him leave I recommend him any day😊😊😊 I even take my kids and grandkids to him

Mi
Review №24

The staff are so nice and helpful. I look forward to picking out new frames everytime I go in!

Dr
Review №25

Dr. Langemo is the best! Every experience I have with this clinic is top-notch. They are competitively priced and super knowledgeable, plus they offer sports vision services which are hard to find in the cities. I love Hopkins Eye Clinic!

Na
Review №26

Super friendly and interesting staff. Helpful with any problems I had. I got great service and products for cheap. Super happy!!

Ba
Review №27

By far the most thorough examinations and highest level of customer service that I have found in this industry. I have referred friends to this clinic and they always call to thank me for the introduction. 5 Stars for sure.

Je
Review №28

Friendly, highly competent people in a local business. Worth your support!!

Sa
Review №29

Tish was extremely helpful in the process of ordering glasses!!!! She made it very easy. She was wonderful! AWESOME EXPERIENCE! THANK YOU!!!! :)

Pa
Review №30

New patient. I was expecting at least a friendly hello and welcome when I arrived. I got a very businesslike greeting and handed the clipboard and told to fill it out and turn it in. The doctor was very friendly and social and he made up for the less friendly front staff. The young lady whom takes care of ordering the glasses at that time did her job well and was pleasant to deal with.The real issue comes when after getting you new glasses if you find that the prescription isn’t cutting it as it’s not right. When One attempts to describe the problem this same young lady pretty much goes on the defensive and insists she checked everything twice and every thing is correct ignoring the details from the wearer that the lenses don’t allow for clear vision and that there is a problem with them.It’s only after heading to Lens Crafters and sitting down with an individual there that preforms the same role for them, that they actually listen to the customer and figure out what the problem is and how it needs to be corrected.The rating is for the actual doctor and his great treatment. From reading the other reviews it is my opinion that if you don’t have any issues with your prescription that the other reviews are correct.I had issues and the problem solving skill set and treatment I received warrants my rating. I had to go to another company to get the issue fixed.I will add that I am satisfied with the way they handled my dissatisfaction and acknowledged they were unable to resolve my issues.

Vi
Review №31

If your looking for a friendly, professional eye clinic then this is the place for you. Two great doctors and a very competent staff. My wife and I have been going here for years, we highly recommend the Hopkins Eye Clinic.Vince S

Pa
Review №32

I have been using this clinic since I moved to Hopkins in 2009. Great People Great service. Since using this clinic I have found out the Minnesota Vikings and the Minnesota Twins use this clinic for their players check ups . That has to mean something. I have come into the clinic to get adjustments on my glasses, get bent frames fixed, get screws tightened, get lost screws put in. They always do it without Question. They dont check if you are a customer, they just fix them for free. I like that.

Th
Review №33

We are 100% satisfied with every aspect of Hopkins Eye Clinic. It begins with their support staff and electric reminders and obviously professional eye doctors who do not rush your visit. We have purchased our prescription glasses there because they are always willing to adjust them at no cost to you for Years. Honestly they preform miracles.

M
Review №34

Doctors are the best and the receptionists are both welcoming and helpful.

Ma
Review №35

My job title requires an annual eye exam i have been with hopkins eye clinic since 2015 and would highly recommend this clinic to any one.

Ch
Review №36

I recently had an irritation in my right eye. I was seen early the next day and prescribed drops which started healing the scratch within 24 hours. Squeezed in a follow up visit the next day and have had no other issues. A great caring staff to work with.

Su
Review №37

I have been going here for nearly 10 years and have nothing but good things to say. Dr. Mjelstad is very knowledgeable, answers all of my questions and concerns thoroughly, and takes the time to try out many different options, if his original option isnt best for me. Highly recommend!

mo
Review №38

This is the worst eye clinic i have ever been, because i ordered glasses for my daughter and we were waiting almost two weeks i called first, and she said that its estimate delivery will be Friday ok so i called on Thursday and she and the manager both told me i picked all ready!!!! What? I said i never come to you guys and picked any thing what are you talking and the manager kept insisting the my wife or daughter one of them picked the glasses and l said they are right here with me right now and asked they if they picked THEY both said. NO. Iim the only one who picks or buys grocery any the manager said to me, like tall me if the glasses broke or lost i can reorder them?? And i said Really! We never picked!!!! Any way it’s experience now i know this place and i will never go again and i will make sure that family and friends don’t ever go there either because they are fraud really they are so peaple just carefull!!!!!!!!!!!! I just spoke to the manager and he was great and he apologized what happened but the lady that was rude i wil find out her name

Ta
Review №39

Dr. Langemo was great and answered all of my questions. He informed me every step of the way what each assessment was looking for and was extremely friendly. He was very detailed in his explanations of his findings and used language that was understandable to someone who wasnt very knowledgeable about optometry. Afterwards, a bubbly woman helped me find the best fitting glasses and listened to my needs and wants in getting glasses that helped me find the best pair for myself. This place is great! Im definitely going back in the future!

Sh
Review №40

A great team of people- staff and doctors. They make sure you have a comforting experience.

Je
Review №41

Very knowledgable doctors. Kind staff. Wonderful clinic!

De
Review №42

Everyone who works at the Hopkins Eye Clinic is awesome. It is actually enjoyable to pick out glasses with their sales staff!

Re
Review №43

I went to Hopkins Eye Clinic after and annoying billing experience at another eye clinic (took me months to get it straightened out) and I couldnt be happier that I ended up at Hopkins Eye Clinic. My exam and contact lens purchase went off without a hitch with great service the second I walked through the door. I recentlycalled to order several different contacts (color, daily and overnight) and it turned out when I had my fitting we had not fitted the overnight. But I had some overnight fitted by the prior clinic, so Tish I believe her name was offered to call the other clinic then talk to the doctor to see if we could order those contacts and avoid my coming in, and that is exactly what happened, and she called me back right away and my contacts were in two days later. I am very happy with the service at Hopkins Eye Clinic.

Eu
Review №44

The staff are so great at Hopkins Eye Clinic! I was able to make an appointment and be seen very quickly! Dr. Langemo was so great and I will be back to see them again!

Ju
Review №45

I have been visiting Hopkins Eye Clinic and seeing Dr. Mjelstad for over 10 years. I have always enjoyed my visits with him and chatting about the Twins! He listens, offers options and advice, and seems to always have the time to answer all of my questions. Tish and Sergio in the dispensary are AWESOME. They have always treated me like a neighbor and friend. They have made choosing eyewear fun, with their enthusiasm and humor. I wholeheartedly recommend this clinic and all their services.

Ch
Review №46

Service is always great at Hopkins Eye Clinic--very helpful and friendly.

Pa
Review №47

ProfessionalGood experienceGreat glass selectionKnowledgeable staff

An
Review №48

They took good care to help me find the right frames -- ones that I probably wouldnt have picked out without good counsel. Thanks.

Ma
Review №49

I have been going here for many many years! They have the best doctors and the whole staff is wonderful. The selection of eyewear that they have is off-the-charts! Love Hopkins Eye Clinic.

Ve
Review №50

Very friendly and courteous help at the front desk and when trying on glasses. The doctors are also very kind and informative!

Ro
Review №51

I have been going to the Hopkins Eye Clinic for several years and have always been very satisfied with the ability to obtain an appointment, professionalism of the staff and doctors. They always explain questions throughly.

Be
Review №52

Sharita and bob took good care of me.

Al
Review №53

Ive been going to the Hopkins Eye Clinic for 10 plus years. I trust my eyes to all of the staff including the receptionists who are very helpful and professional even when I was having a bad day like a temper tantrum kid.They forgave me thank goodness other wise I have to go to these pop up roll as many people through the doors type of eye places . Therefore not getting a the complete deep exam that Dr. Hershman gives me for my eyes and for contacts. All of my prescription are 100% correct. He cares about you especially when I wear my contacts way past date to. In all its a wonderful place to get your eyes taken care of. Any questions I have are always answered promptly by staff. I would recommend Hopkins Eye clinic to all my family and friends. In fact I have!

Da
Review №54

Dr. Langmoe is by far the best Optometrist I have ever had. After years of going to big box stores for my eyes, i wanted to try something different. Dr. Langmoe listens, and then actually remembers what I tell him. Way better than the impersonal production based eye appointments!

Br
Review №55

I was able to book a same-day appointment and received great service. The staff could not have been kinder and more helpful.

He
Review №56

Dr. Hersman gave me a through exam. He is very good. Everyone in the office is very friendly. I wouldnt use any other eye doctor.Brad

Ri
Review №57

Hopkins Eye Clinic has been the go to place for my entire family for years. Dr. Hersman and staff are highly professional and provide great service!They are truly top notch in all eye care needs!!

ma
Review №58

I have been going to Hopkins Eye Clinic for roughly 40 years and have always been extremely happy with their professional care, their friendly demeanor and prompt service. I highly recommend them.

Ji
Review №59

Great experience. very friendly people helping pick out eyewear and making adjustments when needed. Definitely recommended!!

Da
Review №60

Awesome! Very friendly reception staff with email and text (sms) communication. Excellent service amid COVID-19. My family has been coming here for many years now.

Br
Review №61

Nice people, easy going and stress free, always work with you to make sure insurance is handled properly

Ni
Review №62

I love the service I get at Hopkins Eye Clinic. The staff is so friendly and Dr Hersman is incredibly knowledgeable.

Jo
Review №63

Excellent staff, service, and the most complete eye exams I believe that I have ever received.

Ch
Review №64

The most professional and caring staff Ive encountered! Thanks for working with my family.

Je
Review №65

I always receive prompt, respectful, professional service from both my eye doctor and the staff who fits glasses. Im a repeat client and a big fan of Hopkins Eye Clinic.

Ma
Review №66

Received excellent service at Hopkins eye clinic. Fantastic staff.

Ja
Review №67

Hopkins Eye Clinic is the friendly and staffed with super people. Dr. Hersman is one of the Best. Thanks to them I see everything very brigihtly.

Ga
Review №68

Best eye doctor Ive ever been to, friendly, fast, and knowledgeable.

Wi
Review №69

I went to this clinic to get my eyes checked for years. Used to be the main eye doctor did a thorough job, the person selling glasses was pretty good, etc.A few months ago I was falling behind at work and put on probation. I realized that one problem I had was that as I had gotten older my eyes with contacts werent as good at viewing computer screens as they used to be. And my glasses from 15 years ago had gotten old and werent working that well any more - the lens had even developed a yellow coloring etc. I needed new glasses ASAP, I had been to hopkins eye clinic only 1 year ago to have my eyes checked (2 years is the legal limit for contacts).The moment I walked in I got that feeling you get with slimy salespeople. And sure enough, I was quickly on the end of a whole bunch of bull. They told me they couldnt sell me glasses unless I payed to go through through having my eyes checked again - and they couldnt get me in for an appointment for 2 weeks. When I went home it turns out they were lying - not only is not not true, minnesota state law actually requires them to make glasses for anyone with an existing prescription no matter how old the prescription is. The girl at the front desk had this big salesperson grin and attitude like she was really enjoying screwing people over.I got fired from my job when I was unable to keep up with everyone else because I was having trouble seeing the screen. A month later I got glasses from another place, and they were just as expected - my vision improved dramatically especially looking at a computer screen. Had hopkins eye clinic simply gotten new glasses for me, Id still have the job. I would have been able to say look, I got new glasses and my performance went up dramatically and I would have been fine.Its bad enough when you I have to deal with this attitude at places that Im not a current customer.But being treated this way as an existing paying customer at their clinic within the last 2 years? I cant even write the words Id use to describe my contempt for them or my review would be deleted for foul language. I will never be going back to these jerks. They lied to me, about something that state law says they cannot do, and go me fired from my job.

Em
Review №70

Ive been going here for probably 8 years now. Great little clinic with great service from the front office and the doctors!

Te
Review №71

They have friendly employees, great service and I felt very welcome here! I would not go anywhere else.

ch
Review №72

Dr. Mjelstad doesnt try to rush you out, and he explains answers to my questions very well.

La
Review №73

Great place to go and really good with kids!

Mi
Review №74

Love the personal service. They really take their time with patients.

Al
Review №75

Super friendly and professional staff.

Cl
Review №76

I have been a patient for 16 years and have always gotten great care,If you develop a problem they cant treat they will refer you to another specialist . Everything is fully explained at the time of your exam

Su
Review №77

These guys are the best!

To
Review №78

Very Professional, Knowledeable and Friendly.

Be
Review №79

The best!

Ry
Review №80

I have been to Hopkins Eye Clinic

Ni
Review №81

They care about you!

Ty
Review №82

Great experience

Information
1 Photos
82 Comments
4.9 Rating
  • Address:29 9th Ave N, Hopkins, MN 55343, United States
  • Site:http://hopkinseyeclinic.com/
  • Phone:+1 952-935-2020
Categories
  • Optometrist
Working hours
  • Monday:8:30am–3pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5pm
  • Friday:8:30am–7pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointments recommended:Yes
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