This place is great! I did the remote exam, and I am so happy with the prescription I got.Before this, I hadnt had an eye exam in about 7 years - I hate going to the eye doctor. However, Donna made my experience such a pleasure that Im actually looking forward to my next check up. I cant believe I actually said that! Great customer service, fantastic selection of frames. Not to mention a, very clean store - and not just I wiped down the counter really quick - but the place actually smells clean. I couldnt be happier.

Amazing place for eye exam and glasses. Doctor is amazing and very attentive. Great selection of designer frames as well as lower price frames. My whole family goes there and we are very happy with prices and services.The staff is amazing.I definitely recommend to go there for all your optical needs

Dr. Kaur is the best! She’s knowledgeable, experienced, patient and kind!

Great place to get an eye exam! I finally got an updated prescription for contacts and glasses and it was super quick and easy. They are extremely covid safe - very clean environment and even saw the eye doctor remotely from the exam room. Everyone there was so nice! Highly recommend

Just got my eye exam here along with my husband and was completely amazed. Dr. Kaur is one of the few doctors who I actually had a great experience with. They have great prices and are very quick on helping. Will definitely keep coming again .

I’ve recently started going here and I do not regret it. The customer service is amazing here and they have beautiful glasses to pick from. This place never disappoints, which is why I always recommend it to everyone.

Went here for an exam and to get new glasses. Had a great experience, everyone was transparent with what my insurance covered. For the first time in years, I felt like a received a thorough exam and a quality pair of glasses! Thank you to the entire staff!!

Dr. Kaur is one of the most patient and attentive doctors I have seen for my annual eye checkup. She really took the time to help me understand my vision and ocular health. The sales representatives were wonderful, as well. They were incredibly transparent about how we could best utilize my insurance benefits to get me fit with the products most suited for my needs. The office is sparkling clean and diligently follows COVID safety protocols. Would definitely recommend this establishment to anyone!

Dr. Kaur was one of the most thorough and patient doctors I’ve consulted with. My contact prescription has greatly aided my vision. Highly recommend!

A very welcoming center. Open to walk ins which makes this location very convenient. Dr. Kaur is a very good listener and is very understanding towards her patients.

Very professional staff, the doctor is very informative . Dr. Kaur helped throughout the whole process . She is very knowledgeable. I also got a nice pair of glasses. Would highly recommend the doctor and this practice for eye care.

Pathetic customer service no detailed policy giving before taking deposit money and now not changing glasses prescription which I requested within 60 days though the guy at the counter says you can alter if the doctor change number within 60 days. I spent almost $400 completely waste of money. Not recommended at all.

Clean office with minimal wait time. Dr. Kaur was very professional and knowledgeable. She was very patient with answering my questions and now I see clearer than ever.

Please do not go there. They are ripping off their customer by charging really high for prescription glasses. When I did comparison with different store price they are not giving my money back even though I ask refund very next day.

I have been wearing glasses and contacts for over 15 years. Whenever I would go to eye doctors in the Malls, I felt rushed and pressured to buy expensive frames. However, when I went to Sterling optical in Broadway Mall, things immediately felt different. Dr. Kaur was very professional and kind. I felt comfortable with her and felt like my eyes were given the best care. Dr. Kaur gave me a thorough eye exam and prescribed me the most comfortable contacts. I would recommend her to anyone.

Worst customer service. Ripping off if you take glasses from them. Completely waste of money. Not recommended at all

The staff is great and the doctor is wonderful. I love how they exam your eyes throughly, and provide you with proper service.Dr. Kaur gave me all the information I needed and answered all my questions. Dr. Kaur was very attentive, patient and extremely knowledgeable.

Dr. Kaur was very professional and caring for my concerns and needs. I highly recommend this place as well as the staff was very friendly.

Waste of money and poor customer service.

Friendly staff. My insurance was verified after i browsed the store for frames i liked even though i was really there for contacts. No pressure during my browsing. When i was ready to do business it was handled in the most professional manner. Optician is the professional and patient. Answered all my questions.Their prices are more reasonable than their competitor in the mall.

There was a woman by the name of Ari that took her time with all of us to make sure everyone was happy. Thank you Ari for taking care of my family and I!My family and I visited this location on a Saturday. There was 9 of us. The staff was completely energetic and ready to help all of us with our individual tastes and needs. My mother being the pickiest of the bunch was able to find a great frame that matched her prescription and her face. She is very happy with the selection and was able to get her glasses in a few days. I am happy to rate this store with 5 stars based on the quality of service.

Was in the area on vacation. Had a bag with my glasses and contact lenses stolen and called to see if I could get replacement lenses at short notice. My home optician had emailed me my prescription but the person I spoke to at Sterling obtusely insisted I bring a printed copy rather than just showing the prescription on my phone or forwarding the email. I explained had no access to a printer but no effort was made to understand my situation. I went to Cohens instead and found staff there far more helpful.

Dont go here... rip off and the OD, optometrist will not give u detailed prescription ,if you want to get glasses or contact from different places. When I asked he told me .. we dont need to give those details...

I went to this place because of an available Groupon offering a free eye exam and $200 towards my glasses. I thought it was a great deal, but I ended up spending an additional $250 on the glasses even with choosing the cheapest frame which basically equalled the whole covered $200 and then I paid for the lenses which makes sense. I understand the amount I had to pay its a sneaky trick but it makes sense. What makes me mad is that when I went for my super old school exam they didnt bother to take my measurements for the glasses or anything so once I went to pick them up I told the woman at the desk they were too tight and she said they would stretch out. I dont recommend this place not just because of the Groupon but also because of the way they operate.

Staff is very rude and not helpful at all. Definitely would not recommend considering the fact that they told me corporate pushes sales and isnt at all considerate on customers price ranges for glasses. Essentially the woman helping me find a pair of glasses didnt apply my insurances allowance and committed insurance fraud. Very disappointed and will not be going back. Do not go to sterling optical to get glasses. Overpriced and rude employees. They are not looking out for your best interest!

The actual eye doctor was good but the customer service from the sales people was terrible. They are very rude and fail to deliver on promises. I would avoid this place at all costs.

Spoke to ella a worker there she is a liar , I told her my son broke his glasses and I need the prescription numbers to get a new pair of glasses she stated she could not give it to me if it was more than one year old, she came back said it too old, she hesitated to give me the dates , then I called the Dr. who gave the original prescription , they promptly sent me the prescription. Thats a shame that she could not send me the information. when I made the purchase for the glasses in the Broadwy Mall store. Customer Service is garbage there , I will not go there ever again!

This place is a rip off!!! They wanted to charge me 315$ for my sons glasses. They said I had a copay with my insurance UHCP. I called my insurance and they told I dont have a copay at all. The receptionist told me because he has a higher stigmatism . I went to Hicksville optical I didnt have to pay a penny at all . I dont recommend this 👎.

Very, vague about prices and insurance coverage. ripped me off and charged me 3 times as much as my insurance says i should have paid