We got a couples massage and it was meh. The massages were not that great. They did not have a couples area. The relaxation areas are in the womens and mens locker rooms which wasnt great.

Terrible! Had pest and other room issues during stay at Hilton (they state they are not affiliated with the spa) causing us to contact the spa to ask if we can extend out time just a little or reschedule our appointments. We were unable to do so without a charge , go figure so we decided to rush up there, the lady we spoke with in the spa knew we were at the front desk dealing with room issues and made all sound like it would be just fine. Upon getting to the spa after waiting for someone to open the door at the top of the stairs, we were greeted by a nice lady who asked for our information and had us wait for the massage ladies. We waited after filling out papers, etc and they stated they waived our couples room fee (nothing came with the massage and the room looked nothing like the picture). After waiting almost 20 minutes a lady ran upstairs, she looked as if she was out of breath and had sniffles. she had us wait for a few more minute then escorted us to our massage room. The massage ladies asked us to remove jewelry and go ahead and lay on the massage bed. My bed looked fine but my husbands didnt have a blanket or anything over the place where you put your face/ Anyway while undressing and removing jewelry not even 5 minutes the one lady tries coming in while I was undressed, I said we were not ready (she was rushing me and I was confused as to why considering we had to pay for the massages & gratuity. After they massage ladies returned, they stated after just 20 minutes that we needed to get dressed and meet in the hallway. I though maybe they were taking us to another room but they walked us back to the front. I asked the front desk manager and she stated because we were not o time even when she knew we wouldnt be due to hotel room issues she never even bothered to mention this upon our arrival. Had she told us I would had rescheduled with the ridiculous fee instead of being tricked into getting the bad massages done. After this experience, I will not return, they clearly knew what they were doing and had no remorse for treating us the way they did, rushing, etc... I would have happily rescheduled. I do not expect this type of customer service being that Hilton is a very well know place, my husband and I have never experienced any issues in our past stays with them and I am appalled by the way we were treated. Very dishonest and want to take your money without providing the proper services. Communication is key, there is no paperwork signed stating this or anything, I would like to receive my money back. We paid for a 50 minute massage, ours lasted including change time a whopping 20 minutes if that. Please help!!!

Fabulous experience!! Highly recommend!

Everyone was very nice, but its clear they havent put some time into renovations/ updating anything in a long time. Carpet is very old and dirty in high traffic areas and walls have marks all over them. There is a jacuzzi a cold pool, steam room and sauna in the spa. You will have access to the hotel pool as well, but its not very convenient to get to. The steam room doesnt have any scent inside so take your own oils if you prefer that. Also take a hair brush, because the do not provide those either.Overall I still had a relaxing time, but it definitely needs a little TLC.

The facility was clean and well stocked. The service was friendly and the therapists/estheticians are knowledgeable and friendly as well. The spa is smaller than other Las Vegas facilities but makes up for it in my opinion but never being crowded. Its a more private experience and the surrounded grounds are well kept and relaxing. Its like a little Tuscany in the desert. You can order food from the room service menu if youd like to get more than a piece of fruit while in the spa but there are lovely restaurants within walking distance.

We arrived late at around 2am. I had sleeping children in the car. We checked in and came out to the car to grab the kids and the bags. Valet service was not offered to us. We asked for accommodations to help us get all the kids up to the room at once. We were told we needed to go park in the guest parking and walk back up to the front entrance, this was for security purposes. What does that mean!? That walk was literally a quarter of a mile!!!!! No side entrances! We were treated second class and felt like they would rather we didn’t stay there anyways. I called the front desk and asked again for some help of accommodations on getting our children and bags in the car they flat out told us no once again. I asked for a refund and they were more then happy to be rid of us. I’ve always had a good experience with Hilton and we always stay at Hilton hotels. No more! I’ve never been treated that way before and it made us feel horrible! What a terrible experience! We did nothing to deserve that treatment! We had a long terrible day in the car and were so excited to get our kids out of their car seats. We ended up having to drive another hour to find an open hotel, which was not Hilton and they treated us amazing!! Asked if we needed help or sometime to help with our bags. My husband and I cannot carry three sleeping babies and our luggage a quarter of a mile to our room. All we needed was a cart or something!!!!! So terrible!!!

Very disorganized. Amenities broken, lack of communication among staff members, not to mention do not get a manicure at this location. Did have an awesome masseuse. She was amazing, however the rest of our party was not so lucky.

Love the spa here, reminds me of being Italy. Had a massage , pedicure and manicure. relaxing atmosphere. Will return in December.

My experience with the spa was disappointing. First of all the hotel and staff were excellant. Called down to the spa as soon as they opened. I asked for a pedicure and the time they gave me was too late as I was going to a party before then. I told her all I needed was toes polished and trimmed. She checked with someone she said she could do it at 1 for more then I really wanted to spend but I was desperate . I went down for my appointment and they had doubled my price.70 was too high just for what I wanted.We Needless to say I didnt have it done and went elsewhere. They probably werent full when they gave me a price and by then they probably had someone pay full price. I wasnt the only one that heard what they quoted me because my phone was on speaker. Extremely disappointed with the spa. Make sure you confirm price.

If youre comparing to like the spa at red Rock, its a little out dated. Staff was nice though and the Groupon was worth it. Not sure I would want to pay full price.

My mom purchased the groupon for two facials and mimosas for my birthday and it was the biggest mistake ever. Not to mention the extra $52 dollar gratuity we had to pay. My esthetician didn’t talk to me during the entire facial and my face proceeded to burn like crazy. She told me she only put 2% sacylic acid on my face and I call total bs because my acne cleanser has that in it and I’ve never had a crazy burn like that. My face felt badly red and sunburned for 5 days and started to peel. NEVER AGAIN.After sending pictures and speaking with the manager, Mariah, she only refunded us half the gratuity, which amounted to about 26 dollars and offered my mom and i free “day passes” to their facility. So thats almost $300 dollars spent on the worst facial I’ve ever received and 2 mimosas filled with mostly juice.I’ve gotten 60 dollar facials that were much better and way less harsh. And the esthetician would actually talk to me and tell me what she was doing rather than just start poking my face doing extractions. You can keep your day passes and I’ll go to a place that actually cares about their clients. Save yourself a lot of money and go elsewhere!

Beautiful spa & salon. Amazing service & staff.

I gave 5 starts simple to bring to the attention of the resort of the amazing service of the Servers at the restaurant....Luis was outstanding,At both breakfast and dinner.also the gentleman who was serving super Friendly and professional who I believe is ex military .sorry dont remember the name .also someone who did a great Job and was here at every shift working hard has a small baby cant recall his name well our experience while dining was excellent....

Disgusting! Filthy! The nail salon reuses utensils which by state board regulation MUST be thrown out after each use to avoid cross contamination and spreading disease or infections. Spa does not wash towels or linen with detergent or bleach instead just uses water. Massage therapists use janitorial rags on customers during service because management wont provide sufficient linen in order to cut costs.

Great place to relax and get a exellent massage!

Clean and nice setting. Staff was friendly and very accommodating.

The spas healing waters was amazing, as well as the massage. I would definitely recommend this spa to friends.

It is a very nice place! I will come to visit again.

Great place to get away from the craziness of vegas. Staff was very friendly/ helpful

Great service, comfortable atmosphere.

It had plenty of exercise equipment for my needs, and it was nearly empty.

Staff and services are amazing!

Love the mineral pool

Brilliant