This place still open??? Families are letting their loved ones go there??? Where is APS??!! This place needed to be shut down years ago. They dont have a DON, the administrator quit cause he had no more employees to sleep with. The ADON dont care she just need to keep her position so that she wont have to go elsewhere and push a cart. The building has water bugs bigger than your hand, mold dripping from the ceilings. Just mow the building down for crying out loud and give those residents a nicer place to live!

Typical nursing home. Gossipy Nurses and CNAs. If youre not a part of the clique you will not be treated fairly. If youre quiet and mind your business you will be amongst the most hated. Unprofessional staff. Always short staffed. Valerie in Human Resources does not communicate at all. All supervisors and schedular( Myesha Beamon) has their favorites that theyll bend over backwards for....everyone else is just a body to fill a shift. You will get ignored if you have any concern about your schedule. No one has time to talk to you unless they need you for something like picking up a shift for one of their friends that called out for the 100th time. Administrator is non existent unless hes sleeping with one of the nurses or staff members. Nothing gets done about ANYTHING. People that actually do their jobs will get mistreated and taken for granted. There is a huge bug infestation there. Youll have to watch out for the huge waterbugs that are flying and crawling around all throughout the building. On most days there are not enough CNAs. Maybe one or two, but rarely three. With Covid in the building, will their staff now get hazard pay?

Several times during phone calls to my friend who is a patient at Waterview, I have heard the aides complaining about the lack of staff and the high turnover and going into great detail about it. Just last night, I heard staff arguing in the hall about emptying the trash...so unprofessional. Patients should not be forced to listen to that. There is also very little choice in menu items. Patients aren’t asked for their input. Is this a prison or a long term care facility?

Alot of them nurses and staff workers dont take pride into their work. This is not a good facility, when family walk in they dont greet or speak to you. Bad vibes in that place and theyre neglecting alot the elderly people. Riverside Rehabilitation center needs to be shut down completely. That place suppose to been shut down a long time ago.

The facility provides services to the community that would not otherwise be available. There are challenges but the staff genuinely care about each and every person they encounter. This has been demonstrated in the facilitys survey results. The patients return repeatedly because of the family like environment and the quality care they receive. The therapy team is one of the best!

Riverside Hampton has the best Residents around and is family oriented. Residents live in a clean, odor free home, have a selection of meals to choose from, are kept up to date about community events such as voting and offers several Churches for service. There are a variety of Activities 7 days a week, or materials avalable for independent pursuits. The rehab Therapy and Nursing teams are outstanding, working together to help heal each patient. Riverside Hampton is a 5 star facility .

This is certainly a five-star facility based on the quality of care that is provided to each resident and the way the staff makes the residents feel as though they are a part of their families. The nursing and the rehab staff work very hard together to ensure that the resident maintains the most functionable Independence possible. At at times there are challenges that require a team effort to come up with creative goals so that the resident can be provided the best care.

I had an older friend go here after a massive stroke. I never thought he would walk out of there, but he did. The rehab and nursing staff took good care of him and made my visits a pleasant experience. Thank you

An Award Winning Staff ! They genuinely Care about the rehabilitation of your Loved Ones. They are very supportive with family and have open lines of communication so you can stay informed .

This is an excellent 5 Star Facility! If you are looking for skilled therapy after a hospital stay you should choose this facility! Everyone is very friendly and the facility is very clean!

The nurses have injured my family member more than three times.

Sister been here almost a year and family have to be involved.the nurse rude an unprofessional. I hate this place the products she suppose have is never on the floor then complain about alternative we give her.slow to come when you ring for help.The worst place to place to put your family. Nobody cares most there only for the money.

I had my mother here and when she had to come to rehab again this is where she wanted to be.the staff is caring and respectful and treats everyone as if they are there family

Place I have been to in the last year never met or nurses with attitudes seem like they didnt care about the job at all one of the biggest mistakes I ever made was transferring here? Awesome plate of breakfast I was served L9l

Can I leave no stars?? There was problem after problem in just the hr we were there. My husband was supposed be getting PT after spinal surgery and there were VERY rude and the place was cramped and dirty. I refused to leave him there. We ask felt he would get better care at home then in this place. There were so many things that were wrong, its too much to put here, just know that they are not suitable help anyone!!

Clean-Excellent Doctor: Ms. Lee

This is a great facility for your love ones. Staff is very helpful and caring for the residents and each other.

Riverside can do much better with this place, the rooms are well below their standards, looks like a $30.00 a night motel:(

I felt horrible for my family member who was at Riverside Rehabilitation Center (RRC) who endured excruciatingly unprofessional communications (and the lack thereof) from the moment we arrived there from the hospital after a back surgery, The Nurse aid that wheeled my family member to the room was very nice and dedicated to her work. It went down hill from there. We waited from 4 pm to close to 10pm for the head nurse, nurse, male medication nurse to acknowledge our presence. (hello, my name is...I will be your nurse for tonight???) We requested pain meds and was given excuses after excuse until the pain was so unbearable that we thought it best to leave and go back to the hospital. We called the hospital to ask for permission to come back. When the staff realized we were planning to leave, then and only then did they produce the pain medication.The next day, the doctor came in with two students to talk about the treatment plan. The doctor has impeccable bedside manner. She took a seat and proceeded to ask in depth question and in the end she gave medication orders for every three hrs prn. the doctors orders were not honored as the staff gave medication when they felt up to it and in one case the decided to replace the pain meds with tylenol.This continued day and night...ring the bell for meds they come 30-hour later and not at all during the wee hours of the morning. we launched a complaint. The charge nurse stood by her staff until my family requested the computerized bell ring report that ultimately proved the bell was continuously rang and no medication was administered.In addition to lack of response to med calls, there was a lack of nurses documentations, mis communication between staff and a whole lot of nasty attitude. Ultimately, my family member ended their stay ahead of time and left under duress.I cannot say the entire place is bad. I give two stars instead of one because there were some exceptional staff, like the Dr and PT dept. Cant rally throw the baby out with the bathwater but bad employee relationships, shady nurses and lack of professionalism happens because of leadership...or the lack thereof.

The residents are happy, staff always say hi to you in the hallway, they have an award winning activities program, and Hampton Rehabilitation Center is a FIVE STAR FACILITY on Medicare.gov for great inspection results, staffing levels and quality measures :)

The service sucks my mom been there over 3 months she had a stroke and can speak for herself so when i come to visit shes all ways wet so hit the help button and it normally take 10 minutes before a nurse come in and they have a attitude and say what you need so when i tell them shes wet then she says Im going to get another nurse in here ..it normally take 40 minutes to an hour before anybody come to change her also i personally brought a tv in for her to look at and i was told it would get hooked up immediately once i bring it in but that was a lie 3 months before it got hooked up and their excuse was the maintenance department needed parts for cox cable also i asked to get my mom out of bed and sit her up sometime so they told me to bring her clothes from home and they wil sit her up ...that was a lie since i brought her clothes since February now its april she only been sat up maybe 3 times and when they do they just sit her in the dinning area in the corner and forget about her because one time she was sitting up in the dinning room when i pulled her sheet off of her she had the nutrition food thats feed through my moms stomach must have came loose so she had the food running all down her leg and on the floor so i mentioned it to the nurse it was like 5 of them in there at the time and one nurse came over turn the feeding machine off and said the same crap ill get another nurse ...these people are horrible from the front office to the back they dont care pray for her cause i been trying so hard to get her to another facility cause they suck

Some employees who seem to hate their job and take it off on our family members, I will never forget what my grandmother endured there! The day she passed she was screaming for help and your nurses just shut the da#n door, I had her sent to the hospital later that day and she didnt make it, she told you she couldnt breath and yalls reply if she can holler like that she can breath just fine careless care providers just there for a paycheck!

Caring staff and quality care are the foundation of this facility.

Wonderful smiling residents, staff and care.