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Henry Ford Walk-In Clinic - Cottage
159 Kercheval Ave, Grosse Pointe Farms, MI 48236, United States
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Comments
Ju
Review №1

Saw Dr Malik right away for a gallbladder attack. Very thorough and all staff very kind and professional. Would highly recommend the walk in clinic!

Ch
Review №2

Dr. Malik very patient and professional; thorough explanations. RN Betty friendly, professional and thorough. Receptionist very professional and friendly. Pleasant environment. VERY MUCH APPRECIATE chairs placed outside the waiting room so TV is NOT an aggravating distraction.

Ke
Review №3

Great experience. Appointment was very quick. The nurse and doctor both listened to my concerns. Doctor was so informative.

St
Review №4

The wait to be seen in the walk-in clinic was a little long but the service was excellent and thorough. The RN and Dr. were both top knotch.

MM
Review №5

Excellent service, kind doctor and nurse. Had a medical issue that could not wait for my doctor’s visit. They got me in and out quickly.

Mi
Review №6

Great knowledgeable and caring staff. I was in and out within a very reasonable timeframe. The online walk-in reservation was a plus!

Bo
Review №7

This was the second time that my husband visited this facility. The people were extremely pleasant from the personnel at the door to the young lady at the check-in counter. The Nurse Asst., Siobhan, and the doctor were very pleasant and very helpful. We will continue to use and recommend this facility. It was a great experience today.

J
Review №8

Compassionate staff. I have a strained knee and in a lot of pain, the staff focused on making sure my pain was managed. In and out in less than an hour that included x-ray report that took just 30 mins. Very well done. Jayant

Ke
Review №9

Overall I had a wonderful experience. The woman at the check-in counter, my nurse and my doctor were all so kind and patient with me. I will absolutely be coming back and I would recommend this walk in clinic to anyone!To today’s staff: thank you ladies so much for all that you do stay safe xoxo

BO
Review №10

Quick and highly professional staff.Dt Johnson was extremely friendly and advised me to get a better medicine.

Go
Review №11

Excellent and caring staff. Highly recommended.

KA
Review №12

Very quick and professional! I recommend going on line and scheduling your appointment. They get you in fast and not alot of waiting. Linda and staff are all very friendly.

Sy
Review №13

Excellent on time service.Dr. Thompson addressed my needs effectively.

Je
Review №14

On Easter Sunday, 2021, at approximately 8:30 am, I had to visit this Henry Ford Walk-in Clinic. I was really sick. The staff at this Clinic was amazing. The staff was very professional, accommodating, courteous and compassionate. My time to wait to be examined, was 0 minutes.

D
Review №15

Everyone there was very nice and professional..

Ei
Review №16

I was seen here today by Dr. Evelyn Johnson. I had some problems that necessitated I be seen today and my primary care was not in the office. I can not say enough good things from everyone from the receptionist, nurse and Dr. Johnson. They were kind, efficient, helpful and I really appreciate it. I would recommend this walk in Clinic to anyone!

Jo
Review №17

Great service in a timely fashion. Having this clinic in the neighborhood is a real asset for us!

Na
Review №18

It is wonderful to have such a great alternative to either going to a crowded, expensive emergency room or trying to get an appointment with your regular doctor, which takes way too long for urgent, but easily treated, problems like a bladder infection. Ive been going to this clinic for years now. I can get an appointment within a couple of hours, and Have always gotten great treatment. One time I even got a follow up call back when later test results called for a modification in my treatment.

Ha
Review №19

I used the online booking website an hour before I could come in and was seen quickly. Check in was quick and staff was empathetic and professional

Ra
Review №20

By far the best walk in clinic in town. Quick check in, not a long wait and the doctor is in quickly. Unfortunately I’ve been there several times this winter and have nothing but good to say. The doctors, especially Indigo Brown, DO work with you, listen to you and send you on your way well taken care. If only my primary care doc and his staff worked this efficiently, he doesn’t.

Ci
Review №21

So easy. So quick. So efficient! I frequent various locations of HFHS clinics due to the size of my family and the needs according to timing and the location nearest me determines which one I go to. However, this location by far has been kind, engaged, and the team has a true north type of view! The process was lean and not fragmented... flowed smoothly. The staff worked well together seamlessly, and the quickness to be seen and the visit completed put a smile on my kid’s face because we were off to get the medicine needed. Thank you! I’m glad you’re close to home!

L
Review №22

When you are really sick but put off going to the doctor, then you have no choice and its after 6:00 pm, expectations are not high when going to a walk-in. My experience at this clinic from walking in the door, to picking up my prescriptions (called in ahead of time!) was great. Everyone was kind, professional, efficient, more than competent and treat assertively. I prefer this clinic over my primary care office. In fact I wish they were my primary care office. Im pretty sure my experience was real and not a delirious fever dream as a result of waiting to long to go to the doctors so I recommend it highly.

Ma
Review №23

The staff was nice and friendly even during our crisis. I GIVE ALL THUMBS UP!!! The doctor and her student came in prompt no long waiting. Thank you

Ja
Review №24

Great service no matter what time of the day it is! I love Henryford

Le
Review №25

I ended up being pretty sick in the middle of the covid-19 pandemic. I was hesitant to go to a walk in clinic but felt like I didnt have a choice. I tried another clinic first who told me I needed to go an urgent care. I checked in online and waited less then five minutes before being taken back. Dr. Brown listened to my concerns and was able to quickly diagnose what the problem was. They gave me some medication to help me while I was there and also sent prescriptions to my local pharmacy which were ready for pick up on my way home. Highly recommend them if you are unable to get in with your regular doctor! Hopefully I dont have to go in again but would without hesitation.

Pa
Review №26

The service was fast. Arrived a couple minutes early and was called to the back shortly after. Everyone was nice as polite. Doctor came right in and was able to assist me right away. No long waiting time. Walked right down the street to RiteAid to fill my prescription I was given and was back home within the hour. Would definitely return if I can’t get an appointment with my primary doctor.

ca
Review №27

My appointment was June 12,2020 at the walk-in clinic. It was very clean.The staff professional, friendly and helpful. Doctor Ethelyn Johnson excellent doctor. Need more like her with years of experience.

Je
Review №28

Great experience! already recommended it to others. i did the online check-in, was very easy. staff, nurses and Dr were very kind, efficient and helpful. will definitely use in the future if needed

Jo
Review №29

This Walk-in Clinic is the best one I have ever used. The staff is kind as well as professional and efficient. The medical care by all the staff top notch. They listen and respond. I am very thankful for the treatment I have received there.

ol
Review №30

Made an appointment on line and they were very prompt. Good service; both the nurse and Doctor were courteous, efficient and competent. My wife and I have gone there numerous times and are always satisfied. Better service and wait times than emergency rooms and other urgent care facilities in the area.

Er
Review №31

The staff was kind, efficient and knowledgeable which made my trip here painless. I would definitely go here again for a non-emergent condition.

Ma
Review №32

My visit was very welcoming especially the receptionist. She was very kind to not only me but other patients and visitors. The doctors, nurses and staff were pleasant as well. Thank you

M
Review №33

Fast check-in, clean, efficient and friendly. I was very happy with the support staff and Dr. Michael Zimmer. I’m pleased that I just tried it again for a very much improved experience.

Mr
Review №34

I was seen in the Pierson walk in clinic for treatment of my asthma. The staff was very attentive to my needs. Even though I was quoted a 6 hour wait, I was seen in approximately 1.5 hours. They even checked on me in the lobby. I highly recommend this clinic.

Ta
Review №35

Michelle, my nurse was caring and amazing. I used the online check in so I barely had to wait at all. All the staff is friendly, everything this clean, and you are treated with patience and respect.

El
Review №36

Great experience, no wait and they were able to see the whole family at once. Easy check-in online. Dr and staff were all very knowledgeable, kind, and helpful.

Me
Review №37

The staff is so efficient and friendly and they made it so easy and quick. I would recommend this place to anyone. We will always using it in the future.

Mi
Review №38

Always fast and nice service at the walk-in clinic.

La
Review №39

The walk-in doctor visit was Best customer service ever, Thank you Dr. Zimmer and the Nurse, and the Registration Receptionist, they were very kind and compassionate.

Me
Review №40

Online registration makes it very convenient. Received excellent care quickly.

Ev
Review №41

Fast, friendly, clean and knowledgeable medical staff! Highly recommend using the online check in also!

Be
Review №42

Friendly and helpfulDoesnt get any better than this. Everyone was efficient and knowledgable. I feel better already😊

Ji
Review №43

Excellent experience! The staff was professional, great, and the wait was not long!😊😊 Also, the office was very organized and clean!😊😊

We
Review №44

The BEST SERVICE FROM THE NURSE TO THE MA TO THE DR, GENUINELY CONCERN QUICK AND FAST SERVICE

Je
Review №45

Very efficient office with great staff! I prefer the walk in over my PCP!

An
Review №46

New to town and my insurance hasnt kicked in yet. I went to this clinic since the reviews seemed nice and I really needed some medications or advice to kick this cold. I have extreme ear pains, green mucus, and a sore throat (I barely have a voice). My issue isnt that they wouldnt give me antibiotics, it is was that Dr. Muhammad was dismissive to my concerns. I went and paid out of pocket to go see him for him to tell me to keep taking the same medicines I have been. Felt like a waste or my time and money.

Ir
Review №47

These people were entirely too perky and friendly for a Sunday morning.

D
Review №48

Thank you BONNIE for spending time with me. You were kind, compassionate, reassuring and genuine.

De
Review №49

Great services from Dr. Thomas! Highly recommend.

Ph
Review №50

I have visited the Walk-In Clinic at Cottage on numerous occasions. The attention is always prompt, thorough and compassionate.

La
Review №51

Fast service in & out . Great staff

Be
Review №52

My daughter needed her appendix out...the physician was on it...sent her to the ER. We are grateful for the physicians here.

Ch
Review №53

They are very friendly and helpful. My grandmother was in and out on a Friday evening that included a chest x ray and breathing treatment.

Ch
Review №54

No waiting pleasant personable efficient knowledgeable staff

Da
Review №55

Everyone was so polite and caring from the front deck to the nurses and doctor.

Sa
Review №56

Great experience from everyone, front desk, nurse and provider!

TA
Review №57

Great people great doctors

Do
Review №58

Excellent.

Information
3 Photos
58 Comments
4.9 Rating
  • Address:159 Kercheval Ave, Grosse Pointe Farms, MI 48236, United States
  • Site:https://www.henryford.com/locations/cottage/walk-in-clinic?utm_campaign=website-link&utm_medium=organic&utm_source=local-listing
  • Phone:+1 313-640-2175
Categories
  • Walk-in clinic
  • Hospital
  • Urgent care center
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–4pm
  • Sunday:8am–4pm
Service options
  • Online care:Yes
Planning
  • Appointments recommended:Yes
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